The door closing automation applies excessive force before the safety function engages to re-open. This poses a high risk to children and small adults with narrow limbs and/or the fingers of any aged person. On January 11, 2023, my 4 year old's hand was closed in the door without the door stopping or re-opening. This resulted…
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The door closing automation applies excessive force before the safety function engages to re-open. This poses a high risk to children and small adults with narrow limbs and/or the fingers of any aged person. On January 11, 2023, my 4 year old's hand was closed in the door without the door stopping or re-opening. This resulted in deep lacerations to his fingers and swelling necessitating emergency room medicine and imaging to eliminate potential of fracture. I tested this morning with the doors by opening and closing and inserting objects as well as my body to determine an approximation of closing force. Even with a full sized adult, the closing force is sufficient to move the trunk of an adult body to the side before safety mechanisms engage. Door travel continues for 2 to 3 inches before safety retraction engages. Children arms, feet, or other appendages are narrow enough that they will be impacted with the force of the mechanism in a pinching mechanic before the safety engages and allows removal of the limb. In this case, the fingers of a child closing their own door was not sufficient to activate the safety mechanism and the door closed fully, causing (thankfully) minimal injury. I have contacted Kia service this morning and will follow their directions. Internet research indicates no recall or technical service bulletin for this problem at this time.
NHTSA ODI #11501451
Mileage unknown · Jul 1, 2022
StructureInjury
Daughter presses the button on the inside of the van. She didn't move her hand soon enough out of the way for the door to close. The door closed on her hand, she had to press the button open from the door closing on her thumb. She came balling her eyes out to me. Her thumb swelled 3 x's as big. The sensor should be way more sens…
Read full complaint
Daughter presses the button on the inside of the van. She didn't move her hand soon enough out of the way for the door to close. The door closed on her hand, she had to press the button open from the door closing on her thumb. She came balling her eyes out to me. Her thumb swelled 3 x's as big. The sensor should be way more sensitive like a garage door opener.
Kia America, Inc. (Kia) is recalling certain 2022-2026 Carnival vehicles. Fuel may leak at the pipe connection between the fuel pipe and fuel rail.
Consequence & remedy
Consequence: A fuel leak increases the risk of a fire.
Remedy: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed June 2, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC368. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on April 24, 2026.
Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.
Consequence & remedy
Consequence: A detached roof molding can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Dealers will inspect the roof molding and replace or secure it as necessary, free of charge. Owner notification letters were mailed March 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC292.
Kia America, Inc. (Kia) is recalling all 2022 and certain 2023 Carnival vehicles. The auto-reverse feature for the power sliding doors (PSD) may not activate in all situations.
Consequence & remedy
Consequence: A power sliding door that does not auto-reverse can close on an occupant, increasing the risk of injury.
Remedy: Dealers will update the power sliding door control module software, free of charge. Owner notification letters were mailed April 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC266.
Kia America, Inc. (Kia) is recalling certain 2022-2023 Carnival vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence & remedy
Consequence: A fire while parked or driving can increase the risk of injury.
Remedy: Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will inspect and verify whether the vehicle is equipped with a Genuine Kia accessory trailer tow hitch assembly. If equipped, dealers will install a new fuse and wire extension kit. Repairs will be performed free of charge. Owner notification letters were mailed May 16, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC265.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2023 Kia Carnival Problems, Complaints & Recalls | Skip That Year