TL* THE CONTACT OWNS A 2004 KEYSTONE ZEPPELIN. WHILE THE VEHICLE WAS BEING RENOVATED, THE LINOLEUM WAS REMOVED AND THE CONTACT DISCOVERED THAT THE SUPPORT BRACKETS LOCATED UNDERNEATH THE SLIDE OUT AND IN THE FLOOR WERE FRACTURED. THE CONTACT STATED THAT THE FLOOR BRACKETS WERE INSTALLED EVERY FOUR FEET. AN INDEPENDENT MECHANIC I…
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TL* THE CONTACT OWNS A 2004 KEYSTONE ZEPPELIN. WHILE THE VEHICLE WAS BEING RENOVATED, THE LINOLEUM WAS REMOVED AND THE CONTACT DISCOVERED THAT THE SUPPORT BRACKETS LOCATED UNDERNEATH THE SLIDE OUT AND IN THE FLOOR WERE FRACTURED. THE CONTACT STATED THAT THE FLOOR BRACKETS WERE INSTALLED EVERY FOUR FEET. AN INDEPENDENT MECHANIC INSPECTED THE RV AND DIAGNOSED THAT THE TRAILER WAS UNSAFE TO PULL AND WAS UNREPAIRABLE. THE TRAILER WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
NHTSA ODI #10745814
Mileage unknown · Apr 21, 2005
Electrical SystemEquipmentStructure
PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTRICAL PROBLEMS. WALLS BOWING. …
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PURCHASED THE UNIT IN JULY 2004, EVERYTHING HAS GONE DOWN HILL FROM THERE. LEAKS IN BOTH REAR AND SIDE SLIDE. SIDE SLIDE FIXED STILL LEAKS. LOW WHEEL WELL CLEARANCE. DUE TO POSSIBLE STRUCTURAL INSTABILITY, ISSUE WITH THE ZEPPELIN ARE NOT FUNCTIONING PROPERLY. TANKS DO NOT DRAIN PROPERLY, ELECTRICAL PROBLEMS. WALLS BOWING. LOST WEIGHT DISTRIBUTION BAR ON RIGHT SIDE OF HITCH, FACING FRONT OF THE UNIT. POSSIBLY DUE TO TOO MUCH WEIGHT ON ONE SIDE, UNIT WAS PRETTY MUCH EMPTY UPON RETURN TO DEALER. REAR SLIDE SEEMS TO BE TO LARGE FOR THE AREA, LEAVING DENTS IN THE WINDOW TREATMENT. TOOK SEVERAL TRIPS, AND EVERYTIME WE WOULD CLEAN UP THERE WOULD BE SCREWS LAYING ALL OVER THE FLOOR NEAR AND AROUND THE REAR SLIDEOUT, AS IF IT WERE COMING APART.*AK THE BATHROOM DOOR DID NOT CLOSE PROPERLY, WINDOWS WERE HARD TO OPEN, THE WALL NEXT TO THE BATHROOM DOOR SEEMED BOWED, POSSIBLE MOLD PROBLEMS, RECESSED LIGHTING ON TV AREA ON FLOOR NEVER WORKED, SPOT LIGHT OVER TV WORKED OCCASIONALLY, THE AWNING HAS NEVER ROLLED UP RIGHT, THE PIPE OR DRAIN PIP CAME OFF THE KITCHEN SINK. *JB
NHTSA ODI #10107934
Mileage unknown · Dec 20, 2004
Structure
PURCHASED A ZEPPELIN Z301 ON A TUESDAY HAD AN ISSUE ARISE ON THRUSDAY. WAS TOLD TO KEEP THE UNIT AND CREATE A LIST. THE UNIT HAD FRAME SUPPORT ISSUES BEING OUT OF LEVEL WIDTHWISE 1/2 INCH PER FOOT SAGGING. FROM THIS MAIN ISSUE WAS TH START OF MY 26 LINE ITEM LIST. *AK
NHTSA ODI #10104158
Mileage unknown · Nov 16, 2004
Structure
STRUCTURAL DAMAGE: THE FRAME IS NOT SUFFICIENT TO HANDLE THE TRAILER. THIS CAUSED TONS OF OTHER PROBLEMS, WALLS CRACKING, WATER IN TRAILER, TANKS NOT EMPTYING PROPERLY.*AK
NHTSA ODI #10100008
Mileage unknown · Sep 21, 2004
Structure
PLUMBING LEAKS, FLOODING, MOLD GROWING INSIDE CABINET FINISH (HEALTH HAZARD TO MY CHILDREN) BEEN IN SERVICE MANY TIMES, NOW DEALERSHIP AND MANUFACTURER ARE REFUSING TO HELP WITH THE SITUATION. *AK
NHTSA ODI #10092998
Mileage unknown · Sep 9, 2004
Structure
THE FIRST NIGHT WE BROUGHT OUR NEW CAMPER HOME, WE NOTICED WATER ON THE FLOOR FROM BOTH SLIDES. ON OUR FIRST TRIP WITH SOME RAIN, WE HAD SOAKED CARPETS & A LIFTING KITCHEN FLOOR. THROUGH RESEARCH ON THE INTERNET WE HAVE FOUND THAT A LARGE NUMBER OF ZEPPLIN OWNERS, GOT WATER DAMAGE THE FIRST TIME IT RAINED WITH THEIR SLIDES OPEN.…
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THE FIRST NIGHT WE BROUGHT OUR NEW CAMPER HOME, WE NOTICED WATER ON THE FLOOR FROM BOTH SLIDES. ON OUR FIRST TRIP WITH SOME RAIN, WE HAD SOAKED CARPETS & A LIFTING KITCHEN FLOOR. THROUGH RESEARCH ON THE INTERNET WE HAVE FOUND THAT A LARGE NUMBER OF ZEPPLIN OWNERS, GOT WATER DAMAGE THE FIRST TIME IT RAINED WITH THEIR SLIDES OPEN. THE DEALER COULDN'T GET US IN TO LOOK AT IT UNTIL NEXT WEEK. I FEEL THAT THIS IS SOMETHING THAT NEEDS TO BE LOOKED INTO DUE TO THE LARGE NUMBER OF PEOPLE I HAVE FOUND WITH THE SAME PROBLEM. OUR MODEL IS THE Z301 BUT THROUGH THE REASEARCH WE HAVE FOUND PEOPLE WITH ALL THE ZEPPLIN MODELS LEAKING.*AK
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
ON CERTAIN TRAVEL TRAILERS, THE DIMMER SWITCH FACE PLATE CAN MELT AROUND THE SLIDE CONTROL.
Consequence & remedy
Consequence: THE SWITCH CAN BECOME HOT ENOUGH TO MELT THE FACE PLATE.
Remedy: DEALERS WILL INSPECT AND REPLACE THE FACE PLATE. OWNER NOTIFICATION BEGAN MAY 7, 2004. OWNERS SHOULD CONTACT KEYSTONE AT 1-866-273-1454.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
EA04032 · Wheel Separations
Opened Nov 23, 2004 · Closed Dec 30, 2005
Status: closed (inferred from source dates) · Wheels; Wheels:hub; Wheels:lugs/nuts/bolts/studs
ON JUNE 20, 2005, KEYSTONE RV NOTIFIED ODI OF KEYSTONE'S INTENTION TO CONDUCT SAFETY CAMPAIGN 05V-309 TO ADDRESS 2,668 VEHICLES CONSISTING OF 1,677 MY 2004 MONTANA, 550 MY 2004 EVEREST, AND 441 MY 2005 EVEREST VEHICLES EQUIPPED WITH ALUMINUM WHEELS.THIS CAMPAIGN PROPOSES TO REMOVE THE WHEELS, INSPECT THE WHEEL ENDS FOR INDICATIONS OF PRIOR LOOSENING AND/OR OTHER DAMAGE, REMOVE PAINT AND OTHER CONTAMINANTS FROM THE WHEEL MOUNTING INTERFACE, AND EDUCATE THE OWNER ABOUT THE IMPORTANCE OF CHECKING THE TORQUE OF THE WHEEL MOUNTING NUTS AS PRESCRIBED IN KEYSTONE'S OWNER'S MANUAL.ON SEPTEMBER 20, 2005 KEYSTONE DISTRIBUTED WHEEL END SERVICING INFORMATION IN DVD FORMAT TO 114,618 OWNERS OF NON-CAMPAIGNED VEHICLES MANUFACTURED BETWEEN MAY 1, 2003 AND SEPT 1, 2005. ALTHOUGH KEYSTONE HAS INDICATED THAT THEY HAVE IMPROVED THE QUALITY AND CONSISTENCY OF THE WHEEL NUT INSTALLATION AND TORQUING, ODI IS CONCERNED THAT THE NEED FOR FREQUENT RETORQUE MAY BE INDICATIVE THAT OTHER CURRENTLY-UNADDRESSED FACTORS MAY BE INVOLVED.ODI WILL CLOSE THIS INVESTIGATION BUT CONTINUE TO CLOSELY MONITOR THE WHEEL SEPARATION ISSUE AT KEYSTONE RV.
Additional source detail variants (3)
Wheels:hub
ON JUNE 20, 2005, KEYSTONE RV NOTIFIED ODI OF KEYSTONE'S INTENTION TO CONDUCT SAFETY CAMPAIGN 05V-309 TO ADDRESS 2,668 VEHICLES CONSISTING OF 1,677 MY 2004 MONTANA, 550 MY 2004 EVEREST, AND 441 MY 2005 EVEREST VEHICLES EQUIPPED WITH ALUMINUM WHEELS.THIS CAMPAIGN PROPOSES TO REMOVE THE WHEELS, INSPECT THE WHEEL ENDS FOR INDICATIONS OF PRIOR LOOSENING AND/OR OTHER DAMAGE, REMOVE PAINT AND OTHER CONTAMINANTS FROM THE WHEEL MOUNTING INTERFACE, AND EDUCATE THE OWNER ABOUT THE IMPORTANCE OF CHECKING THE TORQUE OF THE WHEEL MOUNTING NUTS AS PRESCRIBED IN KEYSTONE'S OWNER'S MANUAL.ON SEPTEMBER 20, 2005 KEYSTONE DISTRIBUTED WHEEL END SERVICING INFORMATION IN DVD FORMAT TO 114,618 OWNERS OF NON-CAMPAIGNED VEHICLES MANUFACTURED BETWEEN MAY 1, 2003 AND SEPT 1, 2005. ALTHOUGH KEYSTONE HAS INDICATED THAT THEY HAVE IMPROVED THE QUALITY AND CONSISTENCY OF THE WHEEL NUT INSTALLATION AND TORQUING, ODI IS CONCERNED THAT THE NEED FOR FREQUENT RETORQUE MAY BE INDICATIVE THAT OTHER CURRENTLY-UNADDRESSED FACTORS MAY BE INVOLVED.ODI WILL CLOSE THIS INVESTIGATION BUT CONTINUE TO CLOSELY MONITOR THE WHEEL SEPARATION ISSUE AT KEYSTONE RV.
Wheels
ON JUNE 20, 2005, KEYSTONE RV NOTIFIED ODI OF KEYSTONE'S INTENTION TO CONDUCT SAFETY CAMPAIGN 05V-309 TO ADDRESS 2,668 VEHICLES CONSISTING OF 1,677 MY 2004 MONTANA, 550 MY 2004 EVEREST, AND 441 MY 2005 EVEREST VEHICLES EQUIPPED WITH ALUMINUM WHEELS.THIS CAMPAIGN PROPOSES TO REMOVE THE WHEELS, INSPECT THE WHEEL ENDS FOR INDICATIONS OF PRIOR LOOSENING AND/OR OTHER DAMAGE, REMOVE PAINT AND OTHER CONTAMINANTS FROM THE WHEEL MOUNTING INTERFACE, AND EDUCATE THE OWNER ABOUT THE IMPORTANCE OF CHECKING THE TORQUE OF THE WHEEL MOUNTING NUTS AS PRESCRIBED IN KEYSTONE'S OWNER'S MANUAL.ON SEPTEMBER 20, 2005 KEYSTONE DISTRIBUTED WHEEL END SERVICING INFORMATION IN DVD FORMAT TO 114,618 OWNERS OF NON-CAMPAIGNED VEHICLES MANUFACTURED BETWEEN MAY 1, 2003 AND SEPT 1, 2005. ALTHOUGH KEYSTONE HAS INDICATED THAT THEY HAVE IMPROVED THE QUALITY AND CONSISTENCY OF THE WHEEL NUT INSTALLATION AND TORQUING, ODI IS CONCERNED THAT THE NEED FOR FREQUENT RETORQUE MAY BE INDICATIVE THAT OTHER CURRENTLY-UNADDRESSED FACTORS MAY BE INVOLVED.ODI WILL CLOSE THIS INVESTIGATION BUT CONTINUE TO CLOSELY MONITOR THE WHEEL SEPARATION ISSUE AT KEYSTONE RV.
Wheels:lugs/nuts/bolts/studs
ON JUNE 20, 2005, KEYSTONE RV NOTIFIED ODI OF KEYSTONE'S INTENTION TO CONDUCT SAFETY CAMPAIGN 05V-309 TO ADDRESS 2,668 VEHICLES CONSISTING OF 1,677 MY 2004 MONTANA, 550 MY 2004 EVEREST, AND 441 MY 2005 EVEREST VEHICLES EQUIPPED WITH ALUMINUM WHEELS.THIS CAMPAIGN PROPOSES TO REMOVE THE WHEELS, INSPECT THE WHEEL ENDS FOR INDICATIONS OF PRIOR LOOSENING AND/OR OTHER DAMAGE, REMOVE PAINT AND OTHER CONTAMINANTS FROM THE WHEEL MOUNTING INTERFACE, AND EDUCATE THE OWNER ABOUT THE IMPORTANCE OF CHECKING THE TORQUE OF THE WHEEL MOUNTING NUTS AS PRESCRIBED IN KEYSTONE'S OWNER'S MANUAL.ON SEPTEMBER 20, 2005 KEYSTONE DISTRIBUTED WHEEL END SERVICING INFORMATION IN DVD FORMAT TO 114,618 OWNERS OF NON-CAMPAIGNED VEHICLES MANUFACTURED BETWEEN MAY 1, 2003 AND SEPT 1, 2005. ALTHOUGH KEYSTONE HAS INDICATED THAT THEY HAVE IMPROVED THE QUALITY AND CONSISTENCY OF THE WHEEL NUT INSTALLATION AND TORQUING, ODI IS CONCERNED THAT THE NEED FOR FREQUENT RETORQUE MAY BE INDICATIVE THAT OTHER CURRENTLY-UNADDRESSED FACTORS MAY BE INVOLVED.ODI WILL CLOSE THIS INVESTIGATION BUT CONTINUE TO CLOSELY MONITOR THE WHEEL SEPARATION ISSUE AT KEYSTONE RV.
2004 Keystone Zeppelin Problems, Complaints & Recalls | Skip That Year
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