Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
Limited mileage data: 0 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Fuel/propulsion System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reports
Mileage unknown · May 16, 2023
Fuel/propulsion System
I had a recall on my 2020 Keystone Sprinter Winn-Tec Model 6020 dual stage propane regulator. In a letter dated March 24, 2023 for a recall of a Winn-Tec Model 6020 dual stage propane regulator needing to be replaced (Safety Recall: 21V-427, Safety Advisory 21-413) I contacted Lees Country RV dealer that does work on Keystone ca…
Read full complaint
I had a recall on my 2020 Keystone Sprinter Winn-Tec Model 6020 dual stage propane regulator. In a letter dated March 24, 2023 for a recall of a Winn-Tec Model 6020 dual stage propane regulator needing to be replaced (Safety Recall: 21V-427, Safety Advisory 21-413) I contacted Lees Country RV dealer that does work on Keystone campers regarding this recall notice. I was then charged an $80 labor fee for replacing this recall part. In the recall notice it specifically states "The service and parts required for this corrective action will be provided at no charge to you" After email and phone conversations with Keystone RV Customer Service I was informed that this is not the case. The fee would not be covered and will not be reimbursed to me. I had it replaced and was charged an $80 service fee, This recall was not supposed to cost me any out of pocket fees.
Keystone RV Company (Keystone) is recalling certain 2019-2021 Dutchmen Aspen Trail, Coleman, Keystone Cougar, Bullet, Passport, Hideout, Springdale, Sprinter, 2019 Keystone Impact, Fuzion, Residence, Retreat, Summerland, and Dutchmen Kodiak recreational vehicles, equipped with Winntec model 6020 two-stage propane regulators. The regulator may fail, causing an increase in propane pressure.
Consequence & remedy
Consequence: Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
Remedy: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters mailed February 25, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-414.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2020 Keystone Sprinter Problems, Complaints & Recalls | Skip That Year
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