TL*THE CONTACT OWNS A 1997 KEYSTONE SPRINTER. THE CONTACT RECEIVED A RECALL NOTICE APPROXIMATELY TEN MONTHS AGO, BUT HE LOST THE LETTER. HE FOUND THE LETTER AND CALLED DOMETIC, BUT WAS INFORMED THAT HE NEEDED A NEW REFRIGERATOR. THE CONTACT STATED THAT THE COOLANT WAS LEAKING AS STATED IN THE RECALL. THE KEYSTONE SPRINTER IS…
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TL*THE CONTACT OWNS A 1997 KEYSTONE SPRINTER. THE CONTACT RECEIVED A RECALL NOTICE APPROXIMATELY TEN MONTHS AGO, BUT HE LOST THE LETTER. HE FOUND THE LETTER AND CALLED DOMETIC, BUT WAS INFORMED THAT HE NEEDED A NEW REFRIGERATOR. THE CONTACT STATED THAT THE COOLANT WAS LEAKING AS STATED IN THE RECALL. THE KEYSTONE SPRINTER IS A PULL BEHIND TRAILER; THEREFORE, THERE WAS NO VIN OR FAILURE MILEAGE. THE VEHICLE HAS NOT BEEN REPAIRED. THE RECALL NUMBER WAS UNKNOWN.
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
1997 Keystone Sprinter Problems, Complaints & Recalls | Skip That Year
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