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When problems were reported
Mileage at the reported incident
Limited mileage data: 1 of 1 reports include usable mileage. There isn’t enough coverage to show a useful chart.
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
Service Brakes. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
0 crash reports0 fire reports0 injury reports
What owners actually said
1 reports
200 miles · Oct 14, 2017
Service Brakes
THE TRAILER HAD A SEVERED BRAKE WIRE, THE RESULT OF AN INSTALLATION ISSUE. THE WIRE WAS TOO LOOSE AND WAS ALLOWED TO REST ON ROTATING COMPONENTS. THE OTHER THREE WHEELS ALSO HAD LOOSE WIRES THAT THE TECHNICIAN HAD TO SECURE, THOUGH THEY DIDN'T NEED TO BE MENDED. THE PROBLEM WAS FIRST NOTICED WHILE THE VEHICLE WAS IN MOTION …
Read full complaint
THE TRAILER HAD A SEVERED BRAKE WIRE, THE RESULT OF AN INSTALLATION ISSUE. THE WIRE WAS TOO LOOSE AND WAS ALLOWED TO REST ON ROTATING COMPONENTS. THE OTHER THREE WHEELS ALSO HAD LOOSE WIRES THAT THE TECHNICIAN HAD TO SECURE, THOUGH THEY DIDN'T NEED TO BE MENDED. THE PROBLEM WAS FIRST NOTICED WHILE THE VEHICLE WAS IN MOTION ON A CITY STREET. THE BRAKE CONTROL BOX WAS READING SHORT CIRCUIT AND EVENTUALLY WENT TO AN OVERLOADED CONDITION AND STOPPED APPLYING THE BRAKES ALTOGETHER.
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV Company (Keystone) is recalling certain model year 2011-2017 Bullet and Passport recreational trailers. The affected vehicles are equipped with an air conditioner LCD thermostat that may not be properly wired.
Consequence & remedy
Consequence: If the thermostat is wired improperly, any damage to the thermostat wiring may result in an electrical short, increasing the risk of a fire.
Remedy: Keystone will notify owners, and dealers will correct the wiring at the air conditioner control box, free of charge. The recall began on October 7, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-261.
Keystone RV Company (Keystone) is recalling certain model year 2016-2017 Passport recreational trailers, model 3350BHWE, manufactured January 6, 2016, to April 21, 2016. These trailers were built with axles that have a 3500 pound capacity instead of being built with axles that have a 4400 pound capacity.
Consequence & remedy
Consequence: If the vehicle is loaded to the specifications listed, the incorrect axle may be overloaded and fail as a result, increasing the risk of a crash.
Remedy: Keystone has notified owners, and dealers will replace the axle, free of charge. The recall began May 16, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-252.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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No exact-year investigations in this snapshot.
2017 Keystone Passport Problems, Complaints & Recalls | Skip That Year
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