2016 Keystone Montana

PURCHASED A 2016 KEYSTONE MONTANA HC RV ON 2/15/19. ALL FOUR TIRES APPEARED TO HAVE GOOD TREAD ON THEM AT TIME OF PURCHASE AND IN GOOD WORKING CONDITION. FIRST TRIP FROM ST. LOUIS TO MORTON MS IN JUNE 2019 WE EXPERIENCED A BLOWOUT ON THE WAY TO MORTON AND ONE BLOWOUT ON THE RETURN TRIP, ONE ON EACH SIDE OF THE RV, CAUSING EXTENSIVE DAMAGE. AFTER CONTACTING UNICORN TIRE (MANUFACTURER/DISTRIBUTOR), THE PRODUCT LIABILITY CLAIM DEPT HANDLED OUR CASE. A LOT OF DAMAGE HAD BEEN DONE TO THE RV AND WE REQUESTED THAT UNICORN BE HELD RESPONSIBLE. 1) THEY REQUESTED THE TIRES BE RETURNED TO THEM FOR INSPECTION - WE DID. 2) REQUESTED 2 ESTIMATES. ONE FOR $19,716.83 & $21,096.88 - WE SUBMITTED. ONE FROM PURCHASING DEALER & ONE FROM ANOTHER LOCAL DEALER. 3) PHOTOS-100+ SENT OF DAMAGES INSIDE AND OUT & TIRES. 4) DETAILED EXPLANATION. SENT 5)TIRE RECEIPTS FROM REPLACING THE DEFECTIVE TIRES. SENT. AFTER THEY REC'D THE TIRES THEY DETERMINED FAULT BEING TREAD SEPARATION. DIRECTLY AFTER THAT THEY SENT AN EMAIL STATING THEIR POLICY HAD CHANGED AND WE WOULD HAVE TO FILE WITH OUR INSURANCE AND HAVE THEM SUBROGATE. THE COPY OF THE "POLICY" IS A THREE SENTENCE JOKE. THEY OFFERED A SETTLEMENT OF $5,000 AND WANTED A RELEASE AGREEMENT SIGNED. WE DID NOT. WE FEEL THAT THEY HAVE ADMITTED FAULT HOWEVER ARE NOT TAKING THE RESPONSIBILITY THAT THE MALFUNCTIONING TIRES CAUSED. LUCKILY MY HUSBAND GOT THE RV UNDER CONTROL AND NO INJURIES HAPPENED. ALL WE ASKED IS THE DAMAGES BE RECTIFIED. WE HAVE ALL EMAILS AND DOCUMENTS AVAILABLE FOR REVIEW. IN TOTAL TWO IDENTICAL TIRES BLEW ON THE SAME TRIP, ONE ON EACH SIDE OF THE RV. BOTH TIRES HAD IDENTICAL REFERENCE INFORMATION. *TR*JB

TL* THE CONTACT OWNS A 2014 FORD F-250 HAULING A 2016 KEYSTONE MONTANA. THE TRAILER WAS EQUIPPED WITH TRAILER KING ST RADIAL TIRES, SIZE: 235/80/R16. WHILE THE TRAILER WAS PARKED, A POPPING NOISE WAS HEARD. UPON INSPECTION, THE CONTACT NOTICED THAT THE REAR DRIVER SIDE TIRE HAD EXPLODED. THE TIRE WAS NOT REPLACED. THE DEALER AND TIRE MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 5,013. THE DOT NUMBER WAS NOT AVAILABLE. *TT

TL* THE CONTACT OWNS A 2016 KEYSTONE MONTANA TRAILER EQUIPPED WITH TRAILER KING TIRES, TIRE LINE: UNKNOWN, TIRE SIZE: 235/80R16. WHILE DRIVING APPROXIMATELY 45 MPH, THE REAR DRIVER'S SIDE TIRE BLEW OUT. AAA WAS CONTACTED AND A TECHNICIAN REPLACED THE TIRE WITH A SPARE. WHILE ON THE WAY TO AN INDEPENDENT MECHANIC, THE FRONT PASSENGER SIDE TIRE BLEW OUT. AAA WAS CONTACTED AGAIN AND ANOTHER TECHNICIAN REPLACED THE TIRE WITH A SPARE. THE AAA TECHNICIAN STATED THAT THE TIRES WERE NOT THE CORRECT TIRES FOR THE TRAILER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND SENT A PRODUCT LIABILITY FORM TO BE COMPLETED BY THE CONTACT. THE COMPLETED FORM AND THE FAILED TIRES WERE RETURNED TO THE MANUFACTURER. THE MANUFACTURER RESPONDED THAT THE TIRES WERE OVERLOADED OR UNDER INFLATED. WHILE TRAVELING TO GET NEW TIRES, THE FRONT DRIVER'S SIDE TIRE ALSO BLEW OUT. THE MANUFACTURER OF THE TRAILER STATED THAT THE TIRES WERE NOT THE CORRECT TIRES FOR THE TRAILER. THE TIRES WERE NOT REPLACED. THE VEHICLE AND TIRE FAILURE MILEAGE WAS APPROXIMATELY 3,000.