2008 Keystone Montana

GEICO IS REFUSING COVERAGE ON AN INCIDENT WHICH OCCURRED DURING TRANSPORT (IN MOTION, HWY 1-15 NORTHBOUND, NORTH OF LAS VEGAS, NV) OF MY RV. GEICO IS ONLY ABLE TO DENY THE CLAIM DUE TO LACK OF MAINTENANCE IF THE TRAILER/RV FAILS WHILE STORED OR NOT BEING USED. THE RV WAS BEING TRANSPORTED AT THE TIME OF THE LOSS AND WAS DEEMED ROAD-WORTHY BY A SUBJECT MATTER EXPERT PRIOR TO THE LOSS. THE TIRE COULD HAVE FAILED DUE TO MANY UNKNOWN VARIABLES, ALL OF WHICH ARE COVERED UNDER MY POLICY. IF THE TIRE SIMPLY FAILED DURING TRANSPORT, THEY MIGHT NOT COVER THE TIRE, BUT THE ENSUING DAMAGE WOULD BE COVERED. SUCH PROBABILITIES AS POTHOLES, DEBRIS, OR OTHER CONDITIONS WOULD REQUIRE GEICO TO COVER THE TIRE AND THE ENSUING DAMAGE. EITHER WAY, THE REFUSAL TO COVER THE INCIDENT IN TRANSPORT IS NOT LEGAL. GEICO CLAIMS A TIRE WAS NOT MAINTAINED. THE TIRES ARE 4 YEARS OLD, HAS LESS THAN LESS THAN 1500 MILES ON THEM, HIGHLY MAINTAINED SINCE PURCHASE 09-07-16, THE DATE TIRES WERE PURCHASED, WITH ONLY 2 TIRES ON THE SAME SIDE HAVING ISSUES OUT OF 4 TIRES. ONE OF THE PEOPLE PREPPING THE VEHICLE THE EVENING BEFORE THIS TRANSPORT WAS A VETERAN PROFESSIONAL RV TRANSPORTER, FORMER DEALERSHIP MANAGER FOR 2 DIFFERENT DEALERSHIPS, AND SERVICE WRITER. HIS EXPERTISE IS BEYOND NORMAL INSPECTION FOR TRANSPORT OF RV'S/TRAILERS. THE TRANSPORTATION DRIVER IS A VETERAN RV/TRAILER HAULER 60+ YEARS TOWING AND OWNS/HAS OWNED MULTIPLE TRAILERS CONCURRENTLY FOR 40+ YEARS. THE DRIVER HAS HAD MULTIPLE CROSS-COUNTRY TRIPS INCLUDING TRANSPORTING OF THIS EXACT RV FROM NEW YORK TO ARIZONA 3 YEARS PRIOR WHEN THE FULL SET OF NEW TIRES WERE PURCHASED IN MISSOURI (ON 09-07-16 AT JOPLIN TIRE AND AUTO). THE DRIVER HAS A METHODICAL SAFETY CHECKING ROUTINE PRIOR TO DEPARTURE AND REGULARLY METHODICAL SAFETY CHECKS DURING TRANSPORT.

TL* THE CONTACT OWNS A 2008 KEYSTONE MONTANA. THE CONTACT STATED THAT THE REAR DRIVER'S TIRE BLEW OUT WHILE DRIVING 60 MPH. AN INDEPENDENT TIRE SHOP ADVISED THE CONTACT TO UPGRADE TO A DIFFERENT TYPE OF TIRE. THE CONTACT THEN PURCHASED FOUR NEW TIRES FROM A DIFFERENT MANUFACTURER. THE FAILURE RECURRED ON SEVEN DIFFERENT OCCASIONS. THE CONTACT CONTINUED TO BUY REPLACEMENT TIRES FROM VARIOUS DIFFERENT MANUFACTURERS. INDEPENDENT REPAIR SHOPS INFORMED THE CONTACT THAT THE SIDEWALLS WERE BLOWING OUT. THE CONTACT EXPRESSED CONCERNS ABOUT THE SUSPENSION SYSTEM DUE TO THE REPEATED FAILURES REGARDLESS OF THE TYPE OF TIRE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2008 KEYSTONE MONTANA FIFTH WHEEL. THE VEHICLE HAS MISSION ST TIRES, TIRE SIZE 235/80/16. WHILE DRIVING APPROXIMATELY BETWEEN 50-55 MPH HE HEARD A LOUD NOISE OUTSIDE OF THE VEHICLE. THE DRIVER PULLED OVER TO THE SIDE OF THE ROAD WITH CAUTION. THE VEHICLE WAS INSPECTED AND THE FRONT DRIVER SIDE TIRE BLEW-OUT. THE DEFECTIVE TIRE DISPLAYED EXCESSIVE TREAD SEPARATION. THE TREAD BELT WIRE WAS VISIBLE. THE TIRE WAS REPLACED WITH A SPARE TIRE. THE DRIVER WAS A ABLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS TAKEN TO A TIRE AUTO SHOP. THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 5,000. THE VIN WAS UNKNOWN.

I HAVE A BRAND NEW MONTANA 332-PHT 5TH WHEEL RV CAMPER. YOU CAN'T OPEN THE EMERGENCY WINDOW BECAUSE THE LEVER HITS THE BACK OF THE SOFA. THE SOFA IS BOLTED DOWN AND CAN'T BE MOVED. I CONTACTED KEYSTONE, WHO MAKES THE MONTANA. THEY TOLD ME THAT BECAUSE IT IS A CHILDS ROOM I SHOULD TEACH MY KIDS HOW TO LOWER THE SOFA TO GET OUT. TO EXPECT A YOUNG CHILD TO DO THIS IN A FIRE IS CRAZY. THERE ARE 3 BUNK BEDS IN THE SAME ROOM THAT MOST OF THE TIME THE KIDS SLEEP ON SO EVEN AT NIGHT THE SOFA WOULD BE COSED. TO FIX THIS ALL THEY NEED TO DO IS SHORTEN THE HANDLE 2 INCHES OR MAKE A HANDLE THAT TURNS UPWARD GIVING MORE ROOM TO CLEAR SOFA. *TR