CONSUMER STATES DAMAGED/RECALLED REFRIGERATOR IN 2003 KEYSTONE MONTANA RV *TGW THE CONSUMER STATED THE REFRIGERATOR WAS WORKING FINE WITH NO ISSUES PRIOR TO THE RECALL. THE CONSUMER RECEIVED THE RECALL NOTICE, FOLLOWED THE INSTRUCTIONS VERBATIM AND HAD THE UNIT SERVICED. THE CONSUMER WAS ADVISED TO LEAVE THE REFRIGERATOR RUNNIN…
Read full complaint
CONSUMER STATES DAMAGED/RECALLED REFRIGERATOR IN 2003 KEYSTONE MONTANA RV *TGW THE CONSUMER STATED THE REFRIGERATOR WAS WORKING FINE WITH NO ISSUES PRIOR TO THE RECALL. THE CONSUMER RECEIVED THE RECALL NOTICE, FOLLOWED THE INSTRUCTIONS VERBATIM AND HAD THE UNIT SERVICED. THE CONSUMER WAS ADVISED TO LEAVE THE REFRIGERATOR RUNNING FOR SEVERAL HOURS AS IT WOULD GET COLD AGAIN. HOWEVER, IT NEVER WORKED AGAIN. THE SERVICE TECHNICIAN DID ACKNOWLEDGE, THERE WAS YELLOW FLUID LEAKING FROM A CRACK IN THE BOILER BOX. *JB
NHTSA ODI #10350969
2,500 miles · Mar 10, 2008
EquipmentFire
2003 MONTANA 5TH WHEEL BURNT DUE TO A DOMETIC REFRIGERATOR. CONSUMER STATES THAT THE FIRE DEPARTMENT STATED THAT THE FIRE STARTED IN OR AROUND THE REFRIGERATOR. *KB
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES EQUIPPED WITH DIMPLEX ELECTRAFLAME, SYMPHONY, OR OPTIFLAME BRANDED ELECTRIC FIREPLACES, STOVES, AND FIREPLACE INSERTS. THE PLUG IN REMOTE CONTROL RECEIVER FOR THE FIREPLACE CAN OVERHEAT.
Consequence & remedy
Consequence: AN OVERHEATED RECEIVER COULD CAUSE A FIRE.
Remedy: KEYSTONE IS WORKING WITH DIMPLEX AND DIMPLEX WILL PROVIDE OWNERS A FREE REPLACEMENT PLUG-IN REMOTE CONTROL KIT. THE SAFETY RECALL BEGAN ON JANUARY 28, 2011. OWNERS MAY CONTACT DIMPLEX NORTH AMERICA CUSTOMER SERVICE AT 1-888-346-7539.
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2003 Keystone Montana Problems, Complaints & Recalls | Skip That Year