TL*THE CONTACT OWNS A 2004 KEYSTONE MONTANA-MOUNTAINEER RV, MODEL 297RKS. THE CONTACT STATED HIS DOMETIC REFRIGERATOR, MODEL RM2852 FAILED. HE RECEIVED A RECALL NOTICE AND CALLED DOMETIC. HE WAS INFORMED THAT THEY WOULD NOT COVER THE REPAIR BECAUSE THE UNIT WAS OUT OF WARRANTY. A NEW REFRIGERATOR WILL COST $1,400 AND THE CON…
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TL*THE CONTACT OWNS A 2004 KEYSTONE MONTANA-MOUNTAINEER RV, MODEL 297RKS. THE CONTACT STATED HIS DOMETIC REFRIGERATOR, MODEL RM2852 FAILED. HE RECEIVED A RECALL NOTICE AND CALLED DOMETIC. HE WAS INFORMED THAT THEY WOULD NOT COVER THE REPAIR BECAUSE THE UNIT WAS OUT OF WARRANTY. A NEW REFRIGERATOR WILL COST $1,400 AND THE CONTACT FEELS THAT HE SHOULD NOT HAVE TO PAY FOR A NEW UNIT. THE PART NUMBER AND NHTSA CAMPAIGN ID NUMBER WERE UNKNOWN. UPDATED 10/30/08. *LJ THE CONSUMER STATED HE NOTICED YELLOW STAINS BEHIND THE REFRIGERATOR AS DESCRIBED IN THE RECALL. UPDATED 10/30/08. *JB
KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy: KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2004 Keystone MONTANA-MOUNTAINEER Problems, Complaints & Recalls | Skip That Year
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