Structure. Review the 2 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Electrical System. Review the 1 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Electrical System complaints

1 reports

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Mileage unknown · Dec 28, 2017

Electrical System

BATTERIES ARE NOT STORED PROPERLY NO BATTERY BOXES OR IMPROPER STRAP DOWNS

NHTSA ODI #11057118

Official recalls

21V380000 · Structure:frame And Members; Suspension:front:springs:leaf Spring Assembly:hanger,bracket

May 24, 2021

Keystone RV Company (Keystone) is recalling certain 2017-2021 Keystone Cougar 368MBI trailers. The frame rails do not have enough cross support, which could cause them to buckle under certain side-load stress conditions.

Consequence & remedy

Consequence: A buckled frame rail can increase the risk of a crash.

Remedy: Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.

Additional source detail variants (2)

Structure:frame And Members

Consequence: A buckled frame rail can increase the risk of a crash.

Remedy: Dealers will add cross braces between each spring hanger and an outrigger between the tires on the off-door side of the vehicle, free of charge. Owner notification letters were mailed July 15, 2021. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 21-411.

Suspension:front:springs:leaf Spring Assembly:hanger,bracket

Consequence: A buckled frame rail can increase the risk of a crash.

17V755000 · Equipment

Nov 22, 2017

Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Consequence & remedy

Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.

17V673000 · Equipment:recreational Vehicle/trailer

Oct 25, 2017

Keystone RV Company (Keystone) is recalling certain 2017-2018 Keystone Cougar western edition recreational trailers. The stabilizer jacks may not have been properly welded to the chassis frame, possibly resulting in the jacks detaching from the trailer during transit.

Consequence & remedy

Consequence: If the stabilizer jacks separate during transit, they could be a road hazard, increasing the risk of a crash.

Remedy: Keystone will notify owners, and dealers will inspect the mounting of the four stabilizer jacks and install appropriate fasteners, free of charge. The recall began on December 5, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-306.

17V206000 · Electrical System:wiring:fuses And Circuit Breakers

Mar 27, 2017

Keystone RV Company (Keystone) is recalling certain 2017 Cougar recreational trailers, models 326RDS, 327RKL, 333MKS, 336BHS and 359MBI. These vehicles were built with a manual-resetting 12 volt circuit breaker, which cannot be used in close proximity to the liquid propane storage.

Consequence & remedy

Consequence: If the breaker sparks when it is being manually reset, it can increase the risk of a fire.

Remedy: Keystone will notify owners, and dealers will inspect the trailers and replace the breaker with one that automatically resets, as necessary, free of charge. The recall began on March 29, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 17-282.

17V147000 · Equipment:recreational Vehicle/trailer

Mar 7, 2017

Keystone RV Company (Keystone) is recalling certain 2017 Cougar and Laredo recreational trailers. The affected vehicles may have been incorrectly equipped with two carbon monoxide detectors instead of one smoke detector and one carbon monoxide detector.

Consequence & remedy

Consequence: Without a smoke detector, in the event of a fire, the trailer occupants have an increased risk of injury.

Remedy: Keystone will notify owners and dealers will inspect the trailers and install a smoke detector, if necessary, free of charge. The recall began on March 14, 2017. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for the recall is 17-279.

16V822000 · Equipment

Nov 14, 2016

Keystone RV Company (Keystone) is recalling certain model year 2017 Cougar fifth wheel trailers, models 246RLSWE, 268RLSWE, 279RKSWE, 281RDIWE, 283RETWE and 284RDBWE, manufactured August 2, 2016, to October 28, 2016. During installation, the propane gas cross tube manifold that connects the propane cylinders may have contacted the fasteners for the floor decking.

Consequence & remedy

Consequence: The contact may result in a propane leak, which in the presence of an ignition source, can increase the risk of a fire.

Remedy: Keystone has notified owners, and dealers will replace the manifold, free of charge. The recall began on November 15, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-269.

16V609000 · Equipment:other:labels

Aug 22, 2016

Keystone RV Company (Keystone) is recalling certain model year 2017 Cougar recreational trailers, models CG28SGS17, CG28RDB17, CG28RKS17, CG29RES17, CG29RLI17 and CG28DBI17, manufactured July 15, 2016, to August 3, 2016. The affected trailers have a Federal Identification Tag and Tire and Loading Information Label with incorrect information. Additionally, tires with the wrong load range may have been installed. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

Consequence & remedy

Consequence: If tires of an incorrect load range are installed, tire failure may result, possibly causing a loss of vehicle control, and increasing the risk of a crash.

Remedy: Keystone has notified owners, and dealers will replace the tires and/or Federal Identification Tag if it is incorrect, free of charge. The recall began on September 9, 2016. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 16-262.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

No exact-year investigations in this snapshot.