Started to leave for a trip with our 2010 Keystone Cougar 27ft 5th Wheel, got about a block away and the trailer overhang portion was started to come down on the back of our truck so drove back home and unhooked the trailer. Discovered that we have a flex frame issue, broken welds in the overhang portion. Total failure of the …
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Started to leave for a trip with our 2010 Keystone Cougar 27ft 5th Wheel, got about a block away and the trailer overhang portion was started to come down on the back of our truck so drove back home and unhooked the trailer. Discovered that we have a flex frame issue, broken welds in the overhang portion. Total failure of the pin box while towing! Posed significant road hazard if we had continued driving. The whole overhang portion would have fallen on top of our truck and caused a wreck. Opened a case file with Keystone about the upper deck frame flex failure. They did not offer any assistance due to the age of the trailer. Adam Hahn with NW Bearing & Brake Mobil RV in Tucson was able to diagnose the problem for us. The 5th wheel can no longer be towed now.
NHTSA ODI #11736157
3,000 miles · Jan 15, 2013
EquipmentStructureTires
TL* THE CONTACT OWNS A 2010 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE REAR BUMPER SEPARATED FROM THE FRAME OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V355000 (STRUCTURE:BODY:BUMPERS). THE RV WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE W…
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TL* THE CONTACT OWNS A 2010 KEYSTONE COUGAR RV. THE CONTACT STATED THAT THE REAR BUMPER SEPARATED FROM THE FRAME OF THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 12V355000 (STRUCTURE:BODY:BUMPERS). THE RV WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 3,000. UPDATED 01/30/13*LJ PICTURES RECEIVED. 01/31/13
NHTSA ODI #10493013
Mileage unknown · Nov 19, 2012
Structure
TL* THE CONTACT OWNS A 2002 GMC SIERRA. THE VEHICLE WAS HITCHED TO A 2010 KEYSTONE COUGAR FIFTH WHEEL TRAILER. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT END OF THE FRAME WAS FRACTURED IN TWO PLACES NEAR THE MAIN HITCH AREA. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. TH…
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TL* THE CONTACT OWNS A 2002 GMC SIERRA. THE VEHICLE WAS HITCHED TO A 2010 KEYSTONE COUGAR FIFTH WHEEL TRAILER. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT END OF THE FRAME WAS FRACTURED IN TWO PLACES NEAR THE MAIN HITCH AREA. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE VEHICLE DID NOT CALCULATE MILEAGE.
NHTSA ODI #10485121
Mileage unknown · Aug 18, 2011
Structure
TL* THE CONTACT OWNS A 2010 KEYSTONE COUGAR TRAILER322QBS. THE CONTACT STATED THAT THE WELDING IN THE FIFTH WHEEL AREA FAILED, CAUSING THE FIFTH WHEEL PIN TO FRACTURE. THE FIFTH WHEEL THEN SEPARATE FROM THE FRAME AS WELL AS THE BOLTS IN THE BED AND KITCHEN AREA. THE TRAILER WAS TAKEN TO THE DEALER WHO INSPECTED AND FOUND A DEFE…
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TL* THE CONTACT OWNS A 2010 KEYSTONE COUGAR TRAILER322QBS. THE CONTACT STATED THAT THE WELDING IN THE FIFTH WHEEL AREA FAILED, CAUSING THE FIFTH WHEEL PIN TO FRACTURE. THE FIFTH WHEEL THEN SEPARATE FROM THE FRAME AS WELL AS THE BOLTS IN THE BED AND KITCHEN AREA. THE TRAILER WAS TAKEN TO THE DEALER WHO INSPECTED AND FOUND A DEFECTED WELDING THAT CAUSED THE FIFTH WHEEL PIN AND BOLTS TO FAIL. THE TRAILER WAS NOT REPAIRED. THE TRAILER DID NOT HAVE A MILEAGE TO BE REPORT.
NHTSA ODI #10419991
2,000 miles · Dec 1, 2010
StructureTrailer Hitches
TL*THE CONTACT OWNS A 2010 KEYSTONE COUGAR LIGHT WEIGHT FIFTH WHEEL TRAVEL TRAILER. WHILE DRIVING 65 MPH THE TRAILER HITCH CAUSED THE SPARE TIRE TO FALL OFF DUE TO THE ITS WEIGHT AND THE WAY IT WAS WELDED ONTO THE RV. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM TO TAKE IT TO A REPAIR SHOP AND HAVE IT INSPECTED. THE FAILURE M…
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TL*THE CONTACT OWNS A 2010 KEYSTONE COUGAR LIGHT WEIGHT FIFTH WHEEL TRAVEL TRAILER. WHILE DRIVING 65 MPH THE TRAILER HITCH CAUSED THE SPARE TIRE TO FALL OFF DUE TO THE ITS WEIGHT AND THE WAY IT WAS WELDED ONTO THE RV. THE MANUFACTURER WAS CONTACTED AND INFORMED HIM TO TAKE IT TO A REPAIR SHOP AND HAVE IT INSPECTED. THE FAILURE MILEAGE WAS 2,000. UPDATED 02/10/11 *BF THE REAR BUMPER CRACKED AT THE WELDS CAUSING REAR BUMPER WITH THE SPARE TIRE MOUNT TO FOLD DOWN AND DRAG ON THE HIGHWAY. UPDATED 05/06/11
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Consequence & remedy
Consequence: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.
Consequence & remedy
Consequence: Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.
Remedy: Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.
Additional source detail variants (3)
Equipment
Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.
Consequence: Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.
Remedy: Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.
Tires:temporary/emergency Spare Tire
Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.
Consequence: Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.
Remedy: Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.
Structure:body:bumpers
Keystone RV Company (Keystone) is recalling certain model year 2010-2012 Cougar 26SAB and 29RES recreational vehicles manufactured from October 5, 2009, through October 24, 2011. The rear bumper, which holds the spare tire assembly, may experience metal fatigue causing the spare tire to separate from the vehicle.
Consequence: Over time, the bumper may fail and/or separate from the vehicle, increasing the risk of personal injury and property damage.
Remedy: Keystone will notify owners, and dealers will install a reinforcement kit free of charge. The safety recall began on September 28, 2012. Owners may contact Keystone at 1-866-425-4369.
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2010-2011 COUGAR, LAREDO AND OUTBACK TRAVEL TRAILERS EQUIPPED WITH LIPPERT COMPONENT HITCH COUPLERS FOR LACK OF INDENTATION ON THE FORWARD EDGE OF THE COUPLER.
Consequence & remedy
Consequence: IF THE COUPLER IS LACKING THE INDENT IT WILL LEAD TO AN INCREASED RISK OF TRAILER SEPARATION FROM THE HITCH BALL WHILE TOWING RESULTING IN PROPERTY DAMAGE AND/OR VEHICLE CRASH.
Remedy: OWNERS ARE ASKED TO INSPECT THE HITCH COUPLER FOR THE CORRECT STAMPING. IF THE HITCH COUPLER IS NOT FORMED CORRECTLY ARRANGEMENTS WILL BE MADE TO REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JANUARY 24, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2008-2010 COUGAR AND LAREDO TRAILERS AND FIFTH WHEEL VEHICLES. THESE VEHICLES HAVE EXPERIENCED A LIMITED NUMBER OF FAILURES WITH ITS SPARE TIRE CARRIERS IN PARTICULAR, THE SPARE TIRE CARRIERS, WHEN COMBINED WITH A 16" SPARE TIRE AND WHEN INSTALLED ON THE BUMPER OF A SLIDE OUT BIKE/STORAGE RACK, MAY BREAK OR CRACK AFTER TIME CAUSING THE SPARE TIRE TO FALL OFF.
Consequence & remedy
Consequence: IF THE TIRE CARRIER FAILS CAUSING THE TIRE TO COME LOOSE, THERE IS AN INCREASED RISK OF PERSONAL INJURY AND PROPERTY DAMAGE.
Remedy: THE REMEDY IS TO REPLACE THE SPARE TIRE CARRIER WITH A NEW SPARE TIRE CARRIER FREE OF CHARGE. THE SAFETY RECALL BEGAN ONMARCH 8, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2010 Keystone Cougar Problems, Complaints & Recalls | Skip That Year