TL*THE CONTACT OWNS A 2001 KEYSTONE CHALLENGER PULL BEHIND TRAVEL TRAILER. THE CONTACT RECEIVED A RECALL NOTICE FROM DOMETIC. THE KEYSTONE DEALER ADVISED HIM TO CALL DOMETIC AND THEY STATED THAT THEY WOULD CALL HIM BACK; HOWEVER, THREE WEEKS LATER, THE CONTACT HAS STILL NOT RECEIVED A CALL. THE REFRIGERATOR HAS NOT BEEN REPAI…
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TL*THE CONTACT OWNS A 2001 KEYSTONE CHALLENGER PULL BEHIND TRAVEL TRAILER. THE CONTACT RECEIVED A RECALL NOTICE FROM DOMETIC. THE KEYSTONE DEALER ADVISED HIM TO CALL DOMETIC AND THEY STATED THAT THEY WOULD CALL HIM BACK; HOWEVER, THREE WEEKS LATER, THE CONTACT HAS STILL NOT RECEIVED A CALL. THE REFRIGERATOR HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE AND RECALL NUMBER WERE UNKNOWN.
CERTAIN FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN CERTAIN TUBING IN THE REFRIGERATOR WHICH COULD ALLOW PRESSURIZED FLAMMABLE COOLANT SOLUTION TO BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Consequence & remedy
Consequence: THIS COULD RESULT IN A FIRE.
Remedy: KEYSTONE RV WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURNER HOUSING AND THERMAL FUSES FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE RV AT 574-535-2100.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2001 Keystone Challenger Problems, Complaints & Recalls | Skip That Year