NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
28 reportsClear category filter11,596 miles · Dec 1, 2016
SteeringSuspensionWheels
AT 11600 MILES, THE FRONT TIRES ON THE VEHICLE ARE SEVERELY CUPPED AND CHOPPED ON THE INSIDE DRIVING SURFACE. THE VEHICLE HAS HAD POOR HANDLING SINCE DELIVERY. AT 2400 MILES, THE VEHICLE WAS SERVICED FOR POOR HANDLING, WANDERING, TIRE OSCILLATION AT HIGHWAY SPEED. THE DEALER DID "STEERING REPAIRS" AND RETURNED THE VEHICLE. A…
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AT 11600 MILES, THE FRONT TIRES ON THE VEHICLE ARE SEVERELY CUPPED AND CHOPPED ON THE INSIDE DRIVING SURFACE. THE VEHICLE HAS HAD POOR HANDLING SINCE DELIVERY. AT 2400 MILES, THE VEHICLE WAS SERVICED FOR POOR HANDLING, WANDERING, TIRE OSCILLATION AT HIGHWAY SPEED. THE DEALER DID "STEERING REPAIRS" AND RETURNED THE VEHICLE. AT 11500 MILES THE VEHICLE WAS RETURNED TO THE DEALER FOR IDENTICAL HANDLING AND STEERING PROBLEMS. THE DEALER REPORTED THERE WAS NO PROBLEM WITH THE SUSPENSION AND ROTATED THE TIRES. WHEN THE VEHICLE WAS RETURNED, AND DRIVEN AT 30+ MILES PER HOUR, THERE WAS A TERRIBLE HOWL COMING FROM THE REAR OF THE VEHICLE, AND THE STEERING PROBLEMS PERSISTED. WHEN THE VEHICLE WAS TAKEN BACK TO THE DEALER, THE TIRE DAMAGE WAS REVEALED TO THE OWNER, AND THE DEALER ADVISED THAT THESE PARTICULAR TIRES NEED TO BE ROTATED EVERY 2500 MILES OR THIS DAMAGE WILL OCCUR. THE DEALER, AND CHRYSLER, REFUSED TO REPLACE THE TIRES, STATED THE STEERING WAS FINE, AND SAID THE TIRES NEED TO BE ROTATED AS STATED ABOVE. THE TIRES ARE BF GOODRICH MUD TERRAIN TIRES, WHICH CAME FROM THE FACTORY. THE UNSAFE STEERING REMAINS UNREPAIRED, THE TWO TIRES ARE RUINED AT 11000 MILES, AND CHRYSLER AND THE DEALER HAVE REFUSED TO DO ANYTHING FURTHER TO REMEDY THE SITUATION OR REPAIR THE VEHICLE. THIS NEEDS TO BE INVESTIGATED AS A STEERING/SUSPENSION DEFECT, WHICH THE COMPANY IS UNWILLING TO REMEDY, OR EVEN REPLACE RUINED TIRES. THE COMPANIES ONLY REMEDY IS TO MANDATE A RIDICULOUS ROTATION SCHEDULE FOR THE TIRES. PLEASE LOOK INTO THIS. *TR
NHTSA ODI #10929484
11,500 miles · Nov 29, 2016
Steering
I WAS LUCKY I WAS PARKING THE JEEP WHEN THE SECTOR SHAFT BROKE AND THE STEERING GEAR LINK FELL OFF. UNDER OTHER CIRCUMSTANCES THIS COULD HAVE ENDED IN A MAJOR ACCIDENT. AND IF A DEADLY ACCIDENT OCCURRED, THE INSPECTION REPORT MOST LIKELY WOULD HAVE BLAMED THE COLLISION FOR THE BROKEN SHAFT AND CHRYSLER WOULD HAVE BEEN EXONERATED…
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I WAS LUCKY I WAS PARKING THE JEEP WHEN THE SECTOR SHAFT BROKE AND THE STEERING GEAR LINK FELL OFF. UNDER OTHER CIRCUMSTANCES THIS COULD HAVE ENDED IN A MAJOR ACCIDENT. AND IF A DEADLY ACCIDENT OCCURRED, THE INSPECTION REPORT MOST LIKELY WOULD HAVE BLAMED THE COLLISION FOR THE BROKEN SHAFT AND CHRYSLER WOULD HAVE BEEN EXONERATED OF ANY RESPONSIBILTY. MY JEEP HAPPENED TO BE A DEADLY TRAP BECAUSE OF POOR MATERIALS USED IN THE MANUFACTURE OF THE VEHICLE. WHERE IS THE LIABILITY, AND ACCOUNTABILITY OF JEEP? NOTHING! THEY WON'T EVEN PAY FOR THE DAMNED SHAFT TO BE REPLACED. JEEP WILL CERTAINLY IGNORE THIS EVENT AND IF FORCED TO RESPOND THEY WILL PROBABLY BLAME ME FOR ABUSING THE DAMNED JEEP WHICH, BY THE WAY, I TREAT LIKE MY PET. I AM SO ANGRY BUT IF I EXPRESS HOW I REALLY FEEL, THE COMPLAINT WILL NOT BE POSTED. BE CAREFUL FOLKS, YOU MAY LOSE CONTROL OF YOUR JEEP ANYTIME FOR NO FAULT OF YOUR OWN, AND YOU MAY GET KILLED AND KILL SOMEBODY ELSE BECAUSE JEEP IS FOCUSED IN MAKING PROFITS INSTEAD OF MAKING SAFE VEHICLES. THE SERIAL NUMBERS FOUND IN THE SECTOR SHAFT ARE AS FOLLOW: JLK4C, 140502B, AND B4076. THIS STORY IS REAL!
NHTSA ODI #10928587
15,000 miles · Nov 10, 2016
Power TrainSeat BeltsSteering
AFTER A COUPLE OF WEEKS WE NOTICED WATER ALL ON THE PASSENGER SIDE OF THE VEHICLE AFTER RAINING. I ASKED THE SALESMAN ABOUT THE LEAKS AND HE STATED ALL JEEPS DO THAT. .CARPETS CONTINUED TO GET SOAKED AND CANNOT SEE WHERE IT IS LEAKING SO I ASKED THE MAINTENANCE TECH AFTER OUR FIRST OIL CHANGE AND I WAS TOLD TO PULL THE PLUG UN…
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AFTER A COUPLE OF WEEKS WE NOTICED WATER ALL ON THE PASSENGER SIDE OF THE VEHICLE AFTER RAINING. I ASKED THE SALESMAN ABOUT THE LEAKS AND HE STATED ALL JEEPS DO THAT. .CARPETS CONTINUED TO GET SOAKED AND CANNOT SEE WHERE IT IS LEAKING SO I ASKED THE MAINTENANCE TECH AFTER OUR FIRST OIL CHANGE AND I WAS TOLD TO PULL THE PLUG UNDER THE CARPET AND DRAIN THE WATER..I AGAIN WAS TOLD IT WAS NORMAL FOR A JEEP TO LEAK..APPROX MARCH 2016 THE WIFE WAS FED UP WITH THE WATER POURING IN AND THE SMELL OF MILDEW OF THE CARPET DUE TO LEAKAGE. SHE WENT TO THE DEALER AND COMPLAINED . SHE WAS TOLD WE HAD TO MAKE AN APPOINTMENT WHICH WOULD BE BEYOND A MONTH AND THEY WOULD KEEP IT FOR A SPELL . NO RENTAL OR LOANER...I WORK OUT OF TOWN AND GETTING IT IN ON APPOINTMENT IS NOT ALWAYS FEASABLE BEING MY WIFE IS ON DISABILITY AND NEEDS A VEHICLE. SINCE THEN THE PASSENGER SEATBELT HAS STUCK ON NUMEROUS OCCASION AND CANNOT BE OPERATED PROPERLY.THE PROBLEM SEEMS TO BE LATCH STICKING AND NOT RELEASING. MY WIFE MENTIONED TO ME SINCE SHE DRIVES IT MORE THAN ME, THAT IT PULLS AND HAS BEEN FOR A LONG TIME. WHEN I RECEIVED A LETTER FROM CHRYSLER AROUND OCT 15TH I SENT IN NEGATIVE WORDS OF ALL THESE ISSUES AND WHEN I GOT A CALL ABOUT THESE ISSUES I RECEIVED A CALL FROM BONNIE A CASE MANAGER AND WE TALKED. SHE SAID TO GET IT TO THE DEALER FOR REPAIRS AND IF I HAD ANY OTHER ISSUESTO CALL HER BACK AND GAVE ME A CASE NUMBER. I CONTACTED THE DEALER BUT NO REPAIRS YET. THEY SAY WAIT FOR APPOINTMENT. I DID GO TO THE RECALL WEBSITE AND NOTICED OTHERS HAVING A WEATHER ISSUE, A FEW SEATBELTS AND ALSO THE SO CALLED DEATH WOBBLE. I ASKED THE WIFE FOR THE FULL SYMPTOMS AND TO MY SURPRISE IT IS THE KNOWN DEATH WOBBLE.SHE SAID IT WILL SHAKE VIOLANTLY AFTER 60MPH AND THEN JUMP OUT OF GEAR , POP INTO NUETRAL. HAS HAPPENED SHE SAID 3 TIMES THIS YEAR. JEEP HAS NEVER BEEN OFFROAD AND TOP HAS NEVER BEEN OFF..
NHTSA ODI #10925466
13,000 miles · Mar 4, 2016
SteeringSuspensionWheels
MY JEEP HAS 15000 MILES AND FOR THE PAST YEAR I HAS BEEN SUFFERING WHAT IS CALL THE "DEATH WOBBLE". THE CAR ALL THE SUDDEN WILL START SHAKING UNCONTROLLABLE MAKING IT VERY HARD TO CONTROL THE STEERING. I TOOK IT TO WESTGATE JEEP SERVICE IN RALEIGH NC. THEY SAID NOTHING IS WRONG WITH IT BUT IT KEEPS DOING IT. I'M TAKING BACK THIS…
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MY JEEP HAS 15000 MILES AND FOR THE PAST YEAR I HAS BEEN SUFFERING WHAT IS CALL THE "DEATH WOBBLE". THE CAR ALL THE SUDDEN WILL START SHAKING UNCONTROLLABLE MAKING IT VERY HARD TO CONTROL THE STEERING. I TOOK IT TO WESTGATE JEEP SERVICE IN RALEIGH NC. THEY SAID NOTHING IS WRONG WITH IT BUT IT KEEPS DOING IT. I'M TAKING BACK THIS WEEK. THE DEATH WOBBLE STARTS WHEN I GO OVER AN EVEN SECTION OF THE ROAD AND USUALLY AT A SPEED OVER 60 MPH. THE ONLY WAY IT STOPS IS BRINGING THE SPEED TO ALMOST 30 MPH MAKING VERY DANGEROUS IN THE HIGHWAY
NHTSA ODI #10839834
8,900 miles · Aug 13, 2015
EngineSteeringVehicle Speed Control
BETWEEN THE DATES OF 3/20 AND 8/1 MY 2015 JEEP WRANGLER UNLIMITED (4DR, 4X4) HAS BEEN EXPERIENCING INTERMITTENT CEL P0340 WHILE PULLING A GRADE. WHEN THE CEL OCCUR THE VEHICLE LOSES SIGNIFICANT POWER AND IS UNABLE TO MAINTAIN SPEED. THE TRACTION CONTROL SYSTEM LIGHTS COME ON INDICATING AN ERROR. DURING THIS TIME THE VEHICLE W…
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BETWEEN THE DATES OF 3/20 AND 8/1 MY 2015 JEEP WRANGLER UNLIMITED (4DR, 4X4) HAS BEEN EXPERIENCING INTERMITTENT CEL P0340 WHILE PULLING A GRADE. WHEN THE CEL OCCUR THE VEHICLE LOSES SIGNIFICANT POWER AND IS UNABLE TO MAINTAIN SPEED. THE TRACTION CONTROL SYSTEM LIGHTS COME ON INDICATING AN ERROR. DURING THIS TIME THE VEHICLE WILL NOT ACCELERATE TO A SAFE SPEED AND THE TRACTION CONTROL SYSTEMS ARE NOT FUNCTIONING. THE VEHICLE WILL RETURN TO NORMAL OPERATION AFTER TURNING THE KEY TO OFF THEN BACK ON. IF THIS IS DONE WHILE MOVING INTERMITTENTLY THE CAR'S SECURITY SYSTEM WILL ENGAGE AND THE VEHICLE WILL NOT START BACK UP. I HAVE HAD THE VEHICLE FOR WARRANTY REPAIR 5 TIMES WITH THIS ISSUE. EACH TIME THE PROBLEM IS SAID TO BE RESOLVED, BUT OCCURS ALMOST IMMEDIATELY.
NHTSA ODI #10748458
7,960 miles · Jul 9, 2015
EngineSteering
6-SPEED MANUAL: WHILE STOPPED AT LIGHTS, CROSSING INTERSECTIONS, AND NORMAL DRIVING ON ROADS, DAY/NIGHT AND WARM/COLD, ENGINE STOPS FOR 2-10 SECONDS. IT HAS STOPPED WHEN PASSING OTHER VEHICLES REQUIRING FULL BREAK APPLICATION TO AVOID ONCOMING TRAFFIC. IN INTERSECTIONS AND WHEN THE CLUTCH WAS PUSHED IN TO HELP COAST THROUGH INTE…
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6-SPEED MANUAL: WHILE STOPPED AT LIGHTS, CROSSING INTERSECTIONS, AND NORMAL DRIVING ON ROADS, DAY/NIGHT AND WARM/COLD, ENGINE STOPS FOR 2-10 SECONDS. IT HAS STOPPED WHEN PASSING OTHER VEHICLES REQUIRING FULL BREAK APPLICATION TO AVOID ONCOMING TRAFFIC. IN INTERSECTIONS AND WHEN THE CLUTCH WAS PUSHED IN TO HELP COAST THROUGH INTERSECTION, THERE WAS NO POWER STEERING TO HELP TURN THE WHEELS! THE DEALERSHIPS INSIST THAT THERE IS NO PROBLEM AND ENGINE COULD NOT CUT OUT WHILE DRIVING? THIS ENGINE PROBLEM HAS OCCURRED AT LEAST 30-40 TIMES.
NHTSA ODI #10733076
728 miles · Jun 24, 2015
SteeringSuspension
I RECENTLY PURCHASED A NEW JEEP RUBICON UNLIMITED AND HAD THE DEALER INSTALL A MOPAR 4 INCH FACTORY APPROVED LIFT KIT. THE KIT HAS A LOT OF ISSUES WITH IT AND NOT A WHOLE LOT OF ANSWERS TO FIX THEM. I WAS DRIVING THE VEHICLE WITH MY 13 YEAR OLD DAUGHTER IN THE PASSENGER SEAT WHEN THE STEERING WHEEL STARTED TO SHAKE UNCONTROLLABL…
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I RECENTLY PURCHASED A NEW JEEP RUBICON UNLIMITED AND HAD THE DEALER INSTALL A MOPAR 4 INCH FACTORY APPROVED LIFT KIT. THE KIT HAS A LOT OF ISSUES WITH IT AND NOT A WHOLE LOT OF ANSWERS TO FIX THEM. I WAS DRIVING THE VEHICLE WITH MY 13 YEAR OLD DAUGHTER IN THE PASSENGER SEAT WHEN THE STEERING WHEEL STARTED TO SHAKE UNCONTROLLABLY AND WE HEADED INTO ONCOMING TRAFFIC. I WAS ABLE TO GET CONTROL OF THE JEEP ONLY BY SLAMMING ON THE BRAKES AND TURNING AWAY FROM THE ONCOMING TRAFFIC. THE DEALERSHIP HAS BEEN VERY HELPFUL WITH TRYING TO ANSWER MY QUESTIONS BUT THEY ARE NOW SAYING THIS IS A MOPAR PARTS ISSUE AND THEY ARE IN A HOLDING PATTERN UNTIL THEY CAN GET SOME ANSWERS. I CALLED MOPAR AND THEY SAID IT IS THE DEALERS RESPONSIBILITY AND CHRYSLER HAS THE FINAL SAY ABOUT THE REPAIR PROCESS. THE JEEP HAS LESS THAN 800 MILES ON IT AND IM IN A RENTAL MINIVAN. TOO COOL !!!!!! LIST OF ISSUES : ALIGNMENT CASTOR CANNOT BE CORRECTED TO FACTORY SPECS DUE TO LACK OF ADJUSTMENT. FRONT AXLE IS NOT CENTERED DUE TO LACK OF ADJUSTMENT STEERING DRAG LINK DIGS INTO INSIDE OF WHEEL AND KNOCKS OFF THE BALANCE WEIGHTS. THE TRACK BAR BRACKET IS NOT STRONG ENOUGH AND HAS BENT ALLOWING THE STABILIZER AND TRACK BAR TO HAVE EXCESSIVE PLAY. THESE ISSUES ALL DEAL WITH THE STEERING COMPONENTS AND WAS CAUSED BY THE INSTALLATION OF THIS LIFT KIT.
NHTSA ODI #10730127
2,000 miles · Dec 29, 2014
Steering
TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. WHILE DRIVING AT APPROXIMATELY 70 MPH OVER A POTHOLE, THE CONTACT LOST CONTROL OF THE VEHICLE. IN ADDITION, THE STEERING WHEEL VEERED TO THE RIGHT AND SEIZED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE …
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TL* THE CONTACT OWNS A 2015 JEEP WRANGLER. WHILE DRIVING AT APPROXIMATELY 70 MPH OVER A POTHOLE, THE CONTACT LOST CONTROL OF THE VEHICLE. IN ADDITION, THE STEERING WHEEL VEERED TO THE RIGHT AND SEIZED. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.
NHTSA ODI #10668857
Official recalls
3Sep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
Consequence & remedy
Consequence: A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
Remedy: FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Jan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Consequence & remedy
Consequence: In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
May 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Consequence & remedy
Consequence: Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Remedy: Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
3EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
PE19008 · Seat Belt Buckle Bracket Failure
Opened Jul 29, 2019 · Closed Dec 12, 2019
Status: closed (inferred from source dates) · Seat Belts:front:buckle Assembly
On July 17, 2019, NHTSA's Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) 19-008 after receiving three Vehicle Owner Questionnaire (VOQ) reports alleging the driver's side seat belt buckle separated from the seat frame, rendering the seat belt non-functional. The VOQs involved model year (MY) 2015 and 2016 Jeep Wrangler (JK platform) that were configured for right-hand drive (RHD) use. On August 8, 2019, ODI issued an information request (IR) letter to FCA.The scope of the IR included all JK Wrangler produced for sale in the U.S. (both left- and right-hand drive), and amongst other things, requested any reports or allegations of driver's seat belt bracket failures on these vehicles. In its review of FCA's response, ODI determined that approximately 1.7 million JK Wrangler were produced from MY 2007 to 2018, about 16,000 of which were configured for RHD. ODI notes that the RHD Wrangler are typically used for rural postal delivery which often experience a more severe duty cycle. Also RHD JK was was not produced in MY 2007.As explained in the IR response, FCA identified three distinct populations of JK Wrangler concerning the driver's seat belt bucket bracket; specifically the MY 2007-2018 LHD (~1.7M units), the MY 2008-2010 RHD (4,563 units), and the MY 2011-2018 RHD (11,463 units) populations.FCA provided details on the designs used in each of these populations, identifying specific differences deemed pertinent to the strength and durability of each unique bracket design. FCA further reviewed its analysis of the complaint and warranty data identified under the IR, and noting that it had not identified any allegations of bracket failures on the LHD population, and only one allegation on the MY 2008-2010 RHD vehicles. By comparison, FCA identified 24 allegations of bracket failure for the MY 2011-2018 RHD JK, including two reports duplicative of the VOQs. Neither the FCA nor the VOQ reports allege an injury or fatality due to bracket failure. Based on this analysis, FCA decided to conduct a safety recall for the MY 2011-2018 RHD JK population. On September 30, 2019, FCA submitted a Defect Information Report initiating NHTSA Safety Recall 19V-680 (FCA No. VA6). Under the recall action, FCA will replace the driver's seat belt bracket on MY 2011-2018 RHD Jeep JK Wrangler. The repair will be conducted free of charge.In view of FCA's recall action, and its explanations of the scope of that action, ODI is closing PE19-008. ODI will continue to monitor the non-recalled RHD, and the LHD JK Wrangler for evidence of seat belt bracket failure and will take further action if warranted.The three VOQ reports cited above can be reviewed at NHTSA.gov under the following reference numbers:11190251, 11218472, 11231639.
EA19001 · Electrical Overstress
Opened Apr 19, 2019 · Closed Sep 19, 2024
Status: closed (inferred from source dates) · Air Bags: Air Bag/restraint Control Module
The Office of Defects Investigation (ODI) opened this investigation to determine if the failure of airbags to deploy during severe crashes, in certain vehicles, was the result of a safety related defect. During the investigation a complex failure was studied that can result in non-deployment of subject vehicle air bags and other restraint system devices in severe crash events. The subject vehicles may be equipped with an airbag control unit (ACU) for the supplemental restraint system (SRS) Electronic Control Unit (ECU) manufactured by ZF-TRW. The ECU receives signals from crash sensors mounted in the vehicle and deploys the vehicle air bags and seat belt pretensioners in accordance with manufacturer design specifications. The ECU in the subject vehicles contains a model DS84 application-specific integrated circuit (ASIC) which controls the communication of the crash sensor signal, firing commands (i.e., when to deploy the airbag(s) and/or pretensioners), and fault information (e.g., diagnostic trouble codes). In September 2016, FCA announced recall 16V-668 for certain model year (MY) 2010 to 2014 Chrysler, Dodge and Jeep products manufactured with the subject ZF-TRW ACU. In this recall, FCA discussed an EOS condition that resulted in a failure of the subject DS84 ASIC, which caused air bag non-deployment. FCA noted that the defect condition had only been observed in vehicles equipped with sensor harnessing routed across the front of the vehicle. Other FCA vehicles that also used the subject ACU, but were not equipped with cross-car harnessing, had not experienced EOS failures, despite similar time in service. During the course of this investigation, ODI sent two separate Information Request (IR) letters to six vehicle manufactures (including FCA, Hyundai, Honda, Kia, Mitsubishi, and Toyota) and one IR letter to ZF-TRW. These IR letters resulted in ODI receiving comprehensive data from these manufacturers and suppliers. Studies of this data found that the DS84 ASIC does not have sufficient protection against negative electrical transients or electrical overstress (“EOS”) that can be generated in certain severe crashes. An electrical transient occurs when the electrical power supplied to a circuit changes momentarily over a short duration of time. In these severe crash cases, the crash sensors and other powered wiring can be damaged and short circuited so as to create a negative electrical transient of sufficient intensity and duration (that are outside the vehicle manufacturer's specification) to damage the ASIC before the restraint device deployment signal is received by the SRS ECU. This damaged signal can lead to incomplete or nondeployment of the air bags and/or pretensioners. Airbag non-deployment and/or lack of pretensioner operation can increase the risk or severity of injury in a crash.A total of 8 fatalities and 14 injuries were associated with known EOS events. The common element in all investigated manufacturers vehicles is the SRS ECU containing a DS84 ASIC manufactured by ZF-TRW. The risk associated with the ASIC is equally shared among all OEMS involved in the investigation. The actual real-world risk can be mitigated by other factors which were assessed by ODI during this investigation. The first mitigating factor involves protections built into the ACU design which protect the DS84 ASIC from damage. There are multiple strategies and levels of protection employed by different OEMs that provide effective EOS mitigation. The two most common strategies at the ACU level are circuit protection diodes on the remote senor signal lines, and current limiting resistors that protect critical components. The second mitigating factor is found at the vehicle level and involves the location and routing of the wires leading from the crash sensors to the SRS ECU. If the wires are well protected in a crash and are not routed with other power wires carrying large currents, the risk for an EOS event is significantly reduced or eliminated. These design specific factors combine to produce a spectrum of risk for the vehicles equipped with ACUs using the DS84 ASIC. Given the many of years of field exposure, it is possible to divide the subject population into two groups; vehicles which have experienced EOS events, and vehicles which have not experienced EOS field events. Four of the six OEMs involved in this investigation have experienced EOS field events on at least one of their models equipped with a DS84 ASIC. All vehicle models (including the Toyota models identified in the Failure Report Summary of the opening resume for this investigation) with field events have been recalled. In an abundance of caution, ODI kept this investigation open five years to monitor field performance and did not identify any field events on vehicles not included in existing safety recalls. Given the spectrum of risk identified in this investigation and that all vehicles with a demonstrated unreasonable risk have been recalled, ODI is closing this investigation. ODI is closing this investigation with the following manufacturer safety recalls: 16V-668, 18E-043, 18V-137, 18V-363, and 20V-024. With the recall actions taken by the subject vehicle and equipment manufacturers, this investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exists on other model or model year vehicles outside of the recall scopes. The agency reserves the right to take further action if warranted by the circumstances.