2023 Jeep Renegade

LaneSense Warning / Strength & Blind Spot Alert/Other --- Settings during occurrences - LaneSense Warning - Early, LaneSense Strength - High, Blind Spot Alert - Lights&Chime --- When using double lane outer turn, warning goes off at every turn alert that driver next to me. Blind spot monitor detects car in parallel turn lane, interpreting it as a dangerous situation. System cannot distinguish danger verse normal turning. When hands on wheel, in exact spot shown on dashboard, alert will go off. When no hands are on wheel (done for testing) it does not have any alert. Will go off randomly whether hands are on wheel or not. When centered within the lane, lane assist will alert. When driving in/out of lane (done for testing) no alerts go off. When using turn signals, left/right, sometimes no alert goes off when someone next to me. Sometimes an alert will go off when no one is next to me. In addition, electronic issues with key fob & e-brake. E-brake able to get fixed; key fob on its third shop go with no correction yet. --- Initial appointment, dealership could not detect issues. Car returned; Blind Spot Alert was turned to lights only. Brought back dealership. Had appointment, at check-in stand, told to do road test. Dealership's resolution was to reduce the safety settings from highest to medium strength. Told did not have to sign anything, could just leave. Drive test now undocumented. --- Reached out to Mopar, was told they aren't the right department. Reached out to Stellantis/Jeep customer service, created case number, told to go to another dealership, if they can't find problem, then I could reach back out to Jeep for a more advanced repair. --- Any vehicle that offers various levels of safety features should be able to use any of the settings in order to maintain highest level of safety on the road for others and themselves. Having random alerts go on and off while on a safety setting meant for the highest protection is potentially dangerous for all.

The contact owns a 2023 Jeep Renegade. The contact stated that while shifting from drive(D) to park(P), the vehicle continued to accelerate or reverse unintendedly. There were no warning lights illuminated. The vehicle was taken to the local dealer, who informed the contact to go to settings and choose brakes, and while parking, the parking brake engaged, but the driver needed to manually release the parking brake. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 13,000.

The contact owns a 2023 Jeep Renegade. The contact stated that there was water and moisture in the door. The contact was unable to enter the vehicle due to the doors being locked. Additionally, the vehicle felt like it was about to roll over while driving around a curve. While accelerating or while driving uphill, the vehicle continued to accelerate. The TPMS warning light was illuminated while towing. The vehicle was towed to the local dealer, who informed the contact that the settings needed to be changed to the brakes. The contact needed to engage the parking brake while parking the vehicle. The dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted, and confirmed the warranty coverage on the vehicle. The failure mileage was approximately 13,000.

The contact owns a 2023 Jeep Renegade. The contact stated while driving at an undisclosed speed, the steering wheel failed to function as intended. The contact stated while driving at undisclosed speeds, the steering wheel was pulling to the right. The vehicle was taken to the dealer for an alignment. Additionally, the contact was informed that the caster or the camber was out of range. The contact was informed that the dealer did not provide the kind of repair. The contact stated that the failure caused the new tires to wear prematurely. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact to a dealer for assistance. The failure mileage was approximately 39,208.