2021 Jeep Renegade

We were driving down the road and all of a sudden the key symbol appears on the dashboard with a wif bars on top of it On the dashboard said see settings on how to turn vehicle off. We were able to pull into a service center and the only whey we could shut the vehicle off was by pushing the setting button on the steering wheel

The contact owns a 2021 Jeep Renegade. The contact stated while driving at 65 MPH, several messages were displayed. The contact stated that " Warning. Imminent Engine Failure", " Warning. Side and Front Impacts", " Warning. Low Fuel" and other unknown warning messages were displayed. Additionally, the radio became inoperable. The contact continued to drive the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the wiring system had melted due to exposure to the exhaust gases. The dealer informed the contact that the exhaust pipe was malformed as it was routed incorrectly in a straight outward direction instead of being curved. The dealer advised the contact that it was a manufacturer defect. The vehicle was repaired; however, upon taking the vehicle to her residence, the contact noticed that the rear bumpers had melted. The vehicle was taken back to the dealer. The vehicle was not repaired. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 1,650.

September 1, 2021 Re: [XXX] I purchased this vehicle on or about August 17, 2021 Upon delivery but after completion of paperwork, the transport agent conveyed that the vehicle had 'quick steer". He tried to explain that the car just steers or drives on its own. Very bad weather, I didn't risk driving it. I had the opportunity to drive it and the steering wheel becomes self operating, the brakes respond and during driving the vehicle literally stops responding to manual driving. Both the steering wheel and brakes are automatically generated. In upper left corner of dash a directional turns red to green. There is no indication of why or how. It's dangerous and can lead to death by car accident. I presented the dealership with concerns, too INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

When traveling with the cruise control on, on the expressway, the speeddometer started to flicker on and off then totally went off. It lasted a couple of seconds and when it came back on my speed was at 55 mph. I was traveling at 75 when it started. This happens alot. Also the radio will sometimes blast its volume, change stations on its own or won't shut off. Last week my rear window went down and wouldn't go back up. These things happen occasionally but after shutting off the car and waiting it seems to clear for awhile. I took it into the dealer and was told there was nothing they could do, they had to wait for a fix for the software from Chrysler. I spoke with people from Chrysler and they told me the same thing. I leased this car in March and it is now August. How long do I have to wait for a fix? I am getting scared driving this car.

ON SUNDAY 1/17/21, MY DAUGHTER'S HUSBAND LEASED A CAR FROM THE DEALER LISTED ABOVE. HE LEASED A 2021 FULLY LOADED JEEP RENEGADE AFTER ONLY TWO DAYS OF HAVING THE CAR, WE GOT THE WARNING ON THE DASH THAT SAID "STEREO SYSTEM UNAVAILABLE". THIS MALFUNCTION CAUSED ALL SAFETY FEATURES TO TURN OFF AS WELL AS THE SPECIAL KENWOOD SOUND SYSTEM THAT WE PAID EXTRA FOR AS A PART OF THE LUXURY GROUP ADD ON. MY HUSBAND LOOKED INTO THE ISSUE HIMSELF AND IT STATED THAT IT HAD BEEN GOING ON IN THIS CAR SINCE THE 2018 MODEL. THE NEXT TIME HE GOT INTO THE CAR, IT WORKED PERFECTLY FINE. SINCE THEN IT HAS HAPPENED ON AND OFF DAILY. FINALLY AFTER A WEEK OF OWNING THE CAR WE ATTEMPTED TO MAKE A SERVICE APPOINTMENT BUT DUE TO THE WEEKEND, MONDAY MORNING WE CALL THE DEALER AND GET AN APPOINTMENT FOR TUESDAY MORNING. TUESDAY MORNING WE DRIVE IN AND LEAVE THE CAR THERE. THEY CALL BACK IN THE AFTERNOON AND TELL US THAT THERE IS NO PROBLEM WITH THE CAR AND THEY CANNOT REPLICATE THE PROBLEM- LATER IN THE EVENING WE GET A CALL TO COME AND GET THE CAR, WE STATED WE DID NOT WANT TO PICK UP THE CAR BECAUSE IT HAPPENS EVERY MORNING AND TO KEEP THE CAR OVERNIGHT AND TRY AGAIN TOMORROW MORNING (WEDNESDAY). WE GET A CALL FROM CORPORATE THAT THEY ARE OPENING A CASE AND THEY WOULD ALSO CALL US BACK ON WEDNESDAY. WEDNESDAY WE DO NOT GET A CALL FROM THE DEALER'S SERVICE DEPARTMENT. WE GET A CALL FROM THE CASE MANAGER EXPLAINING THAT THIS IS A PROBLEM WITH ALL JEEP RENEGADES MY QUESTION IS WHY DO I NEED TO PAY FOR WHEN JEEP SHOULD NOT BE SELLING THESE VEHICLES! THE SAFETY FEATURES ARE DISABLED BECAUSE OF THIS MALFUNCTION. THIS IS DANGEROUS AND UNPROFESSIONAL FOR A COMPANY OF THEIR CALIBER NOT ONLY FOR OUR FAMILY BUT ALSO FOR EVERYONE BUYING THESE VEHICLES. THERE IS CASE SIMILAR TO THIS SINCE 2017 AND NOTHING IS DONE ABOUT IT