2018 Jeep Renegade

The driver seat belt buckle malfunctioned, the clip will not stay in no matter what. The dealership said the part isn’t available anywhere and is on endless back order without an ETA. As well as they are unsure of what parts are needed as there is an electrical part they confused if it’s needed that is also unavailable anywhere. The jeep/chrysler company itself has also been no help, it has been 3 weeks. I keep getting told the same thing and to “be patient” and that this is not a safety recall, even though the part isn’t available anywhere. The dealership confirmed its malfunction. My safety/risk factor and ability to drive has now been severely impacted as It is illegal and dangerous to drive without a seatbelt, I have not been offered any help or coverage, and I have a newborn baby! There was no forewarning or symptoms of failure beforehand. This has been sudden and infuriating.

The contact owns a 2018 Jeep Renegade. The contact stated while driving at an undisclosed speed, the vehicle lost motive power with the check engine warning illuminated. The vehicle was towed to the contact’s home. An independent mechanic came to the contact’s home, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was not repaired. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 131,000.

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine is consuming excessive amount of oil. Specifically, I had an oil change in December 2024 and now in March 2025 I had to add to add 2 quarts and it's just been 3 months and under 1000 miles since the last oil change. How was your safety or the safety of others put at risk? The low oil cause the car to stall sometimes when in a curve and also displays warning on dash to put car in park and restart engine. This is very dangers as we sometimes get stuck in the middle of the road until the car is restarted. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I have taken it to the Jeep dealership about 2 years ago for this issue, but they claimed it's normal to have to add oil in between oil changes. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A warning lamp comes on while driving that says to put the car in park and restart the engine. This issue has been occurring on a daily basis. From my research online, it appears this is a known issue with these engines and should have a recall.

The screen started to glitch out for periods at a time. Now it is just black and nothing works on it now, including the backup camera (safety issue). The seat warmers and steering wheel warmer is on but now there’s no way to turn them off. The amount of people that complain of the same issues online is insane, this needs to be recalled.

I went to get a light fixed (Driver Side fog light) and the bulb had blown up and completely melted the housing. I searched the internet and it is on the Jeep site as extremely common. I just purchased this car. I can't afford $650 to fix the melted housing. The guy that tried to change it at the shop said it was a complaint he has heard before.

Driving on the highway car was starting to loose speed, lights on dash starting to flash I was able to pull off on the side of the road, car stalled and steering wheel locked up. After several minutes it turned on and drove away fine. This is not the first time this has happened. Did oil consumption test several times and stated I’m in the safe zone. This is a severe safety issue but no recalls for my VIN. I saw lots of cars have this same issue with engine stalling.