2018 Jeep Renegade

I HAVE HAD MY CAR FOR EXACTLY 3 MONTHS..... FIRST THING THAT WENT WRONG WAS THE TRUNK HYDRAULIC BAR BROKEN AND FELL OFF AFTER I OPENED MY TRUNK. AND THE BIG ISSUE.. MY CAR RANDOMLY SHUTS OFF WHILE I'M DRIVING, IT STARTED ON THE TURNPIKE AND THEN CONTINUED ON THE CITY STREETS. I FINALLY WAS A BLOCK FROM THE HOUSE AND I HAD COAST INTO MY DRIVEWAY.THERE IS NO WARNING WHEN IT HAPPENS IT JUST SHUTS OFF. WHEN I GO TO TURN IT BACK ON IT REVS UP REAL HIGH AND THEN IDLES LOW. MY CAR IS 3 MONTHS..... ONLY HAS 3800 MILES ON IT... I DIDN'T PAY 29K FOR A BRAND NEW CAR FOR IT TO HAVE TO BE IN THE SHOP BECAUSE SOMETHING IS ALREADY WRONG WITH THE ENGINE... THIS DOES NOT REFLECT WELL ON THE JEEP RENEGADE... *DT*JB

I PURCHASED A 2018 RENEGADE ABOUT 3 WEEKS AGO. WITHIN A WEEK OF THAT PROBLO BEGAN WITH REMOTE STARTER THAT HAD BEEN ADDED PRIOR TO PURCHASE THAT WOULD UNLOCK ALL THE DOORS WHENEVER VEHICLE WAS STARTED USING REMOTE STARTER. I WAS EXTREMELY FRUSTRATED AS THAT VEHICLE HAD ISSUES FROM DAY ONE AND DEALER COULDN'T FIX THEM. NO OFFER FROM DEALERSHIP TO ALLOW ME TO RETURN IT. SO OUT OF FRUSTRATION I TRADED IT IN FOR A MUCH HIGHER COST VEHICLE IN HOPES THE ISSUES WOULD BE GONE WITH A BRAND NEW VEHICLE OF A HIGHER PRICE AND PACKAGE. NOT SO! FROM THE FIRST DAY ABOUT 2 WEEKS AGO I STARTED EXPERIENCING SERIOUS PROBLEMS. EVERYTIME I USE THE REMOTE STARTER THE VEHICLE SHUTS OFF WHETHER I TOUCH THE DOOR HANDLE, UNLOCK VEHICLE WITH REMOTE, OPEN DOOR OR ENTER VEHICLE IF THE FIRST THREE METHODS DIDN'T SHUT IT DOWN. IN ADDITION THE UCONNECT 4 W/7" DISPLAY STARTED LOCKING A WEEK AGO AND WOULD NOT LET ME TURN IT OFF, CHANGE TEMPERATURE INSIDE VEHICLE, EVEN LOCKED OUT THE MANUAL CONTROLS OF HEATER/AC TEMPS,FAN COULD NOT BE CHANGED, RADIO STOPPED PLAYING. NO MATTER WHAT I TRIED NOTHING WORKED. I HAD TO PULL OVER AND SHUT VEHICLE OFF AND RESTART. WITHIN A MILE DOWN THE ROAD IT LOCKED UP AGAIN AND THIS TIME SAME PROBLEMS WITH NON REPSONSIVE CONTROLS AS WELL AS THE VIDEO DISPLAY BEGAN FLICKERING IN LOWER LEFT HAND OF SCREEN. I WAITED TILL I GOT TO MY DESTINATION AND SHUT VEHICLE OFF. WHEN I CAME OUT TO LEAVE IT WAS SOMEWHAT WORKING AGAIN. PRIOR TO THIS ISSUE WITH UCONNECT THE VEHICLE HAD BEEN TO DEALERSHIP TWICE. FIRST TIME THEY CLAIMED THEY COULD NOT REPLICATE 2ND TIME I WAS TOLD THE REMOTE STARTER WAS A KNOWN ISSUE SINCE 4/2018 WITH NO KNOWN REMEDY AND THE RADIO UCONNECT SYSTEM WAS DEFECTIVE AND A NEW RADIO WAS ORDERED BUT WAS BACKORDERED WITH NO KNOWN DATE OF AVAILABILITY. SO I HAVE A VERY EXPENSIVE VEHICLE WITH JUST OVER 1,000 MILES WITH SERIOUS AND POTENTIALLY DANGEROUS ISSUES WITH IT.

I WAS DRIVING TO WORK ON A RURAL AREA ROAD, GOING DOWNHILL AND WAS PRECEDING TO TURN RIGHT. I RECEIVE A WARNING THAT I HAD LOW OIL PRESSURE AND THE VEHICLE STALLED. I READ OTHERS HAVE EXPERIENCED THE VEHICLE TO SHUTDOWN COMPLETELY , BUT THIS DID NOT HAPPEN TO ME THIS TIME. WHEN YOU CHECK THE OIL IT IS IN FACT LOW. THE ENGINES OIL CONSUMPTION IS RIDICULOUS. YOUR ENGINE MAY CONSUME OVER THREE QUARTERS OF THE REQUIRED OIL BETWEEN OIL CHANGES. MINE WAS BARELY TOUCHING THE DIP STICK AND THE VEHICLE HOLDS 5.5 QUARTS OF OIL. THE DEALERSHIP IS NOT HELPFUL AS THEY SAY IT IS A COMMON OCCURRENCE WITH THE ENGINE AND THEY WILL JUST DOCUMENT IT IF I HAVE TROUBLE LATER ON. THIS IS SOMETHING THAT SHOULD NOT BE HAPPENING TO ANY NEW VEHICLE AND IT'S NOT COMMON FOR A VEHICLE TO USE THREE QUARTERS OF THE REQUIRED OIL WITHIN AN OIL CHANGE. MY VEHICLE ONLY HAS 5,249 MILES ON IT AND THE FIRST OIL CHANGE. AS A CONSUMER WE SHOULD NOT BE EXPECTED TO KEEP CHECK OF THE OIL CONSUMPTION ON A VEHICLE THAT IS BRAND NEW.

ON 2 SEPARATE OCCASIONS, WITHIN ABOUT 1 WEEK OF EACH OTHER, THE ENGINE STALLED WHILE MAKING A RIGHT TURN. MY VEHICLE ONLY HAD ABOUT 7K MILES ON IT AT THE TIME. THE 2ND TIME IT HAPPENED THERE WAS A LOW OIL PRESSURE WARNING THAT HAD COME ON BRIEFLY WHEN I STARTED THE ENGINE. THE ENGINE STALLED ON A BUSY ROAD AND I WAS BARELY ABLE TO PULL OFF. I FELT VERY UNSAFE DURING THE TIME IT TOOK ME TO RESTART THE ENGINE. THAT NIGHT WHEN I CHECKED THE DIPSTICK THERE WAS NO OIL. THE NEXT DAY I GOT AN OIL CHANGE AND HAVEN'T HAD A PROBLEM SINCE. THE DEALERSHIP WAS UNABLE TO TELL ME WHY THERE WAS NOT ENOUGH OIL IN THE ENGINE.

THIS OCCURRED AFTER AN ACCIDENT, DAMAGING THE FRONT BUMPER AND GRILL OF THE VEHICLE. THE DAY AFTER THE ACCIDENT, VEHICLE STALLS ONCE WHILE DRIVING. THE FOLLOWING DAY, VEHICLE DRIVES AS IF PUTTING IN GAS WHILE IN PARK, BUT IS STILL ABLE TO DRIVE ALONG WITH STOPPING AND GOING WHILE ACCELERATING. NOW, THE VEHICLE CANNOT ACCELERATE PAST 15 MPH, AND STILL HOLD THE PROBLEMS PREVIOUSLY MENTIONED.

FOLLOWING A SPONTANEOUS FIRE THAT CAUSED OUR JEEP TO BE IN FOR REPAIR FROM 11/9/18 TO 1/19/19, ALMOST IMMEDIATELY, THE JEEP BEGAN TO EXPERIENCE BRAKE PROBLEMS. ON JANUARY 24, 2019 (ONLY 5 DAYS AFTER A 10-WEEK REPAIR AT THE JEEP DEALERSHIP), OUR SON ADVISED ME THAT THE 'HILL ASSIST SERVICE' LIGHT WAS COMING ON MULTIPLE TIMES A DAY. I PHONED BRIAN CASWELL AT SHELOR IN CHRISTIANSBURG, VA WHO ADVISED ME TO HAVE OUR SON RETURN THE JEEP TO THE DEALERSHIP WHICH HE DID ON JANUARY 25, 2019. BRIAN CALLED ME ON JANUARY 29, 2019 AND ADVISED THAT THEY WOULD BE DOING A WARRANTY REPAIR ON THE BRAKE LIGHT SWITCH. BRIAN ALSO ADVISED OUR SON THAT THE JEEP HAD TO BE TOWED WHILE PARKED ON THE SHELOR LOT BECAUSE OF THE BRAKE ISSUE, SO IT IS FORTUNATE THAT OUR SON MADE IT FROM BLACKSBURG TO CHRISTIANSBURG, VA WITHOUT AN ACCIDENT. OUR SON PICKED UP THE JEEP ON JANUARY 30, 2019. HOWEVER, WHEN DRIVING THE CAR BACK TO HIS APARTMENT, THE SAME "HILL START ASSIST" LIGHT CAME ON AND SO THE CAR WAS NOT DRIVABLE AGAIN. (THIS IS THE 3RD SAFETY INCIDENT WITH THIS VEHICLE IN 3 MONTHS. - ONE RELATED TO A FIRE AND THE SECOND AND THIRD DUE TO BRAKE ISSUES.) BRIAN SENT A TOW TRUCK ON JANUARY 31, 2109 TO BRING THE JEEP BACK TO SHELOR. I ALSO SENT AN EMAIL FROM THE JEEP WEBSITE TO THE FCA USA CUSTOMER CARE CENTER ON JANUARY 31, 2019 ' CLAIM NUMBER 57935124. SINCE THEN, I HAVE ALSO SPOKEN SEVERAL TIMES WITH STEVE STANDER IN THE FCA CORPORATE OFFICE IN WARREN, MI. ON FEBRUARY 4, 2019, BRIAN ADVISED ME THAT THE ANTI-LOCK BRAKE SYSTEM MODULE NEEDS TO BE REPAIRED, AS THIS IS THOUGHT TO BE THE SOURCE OF THE RECURRING BRAKE PROBLEM. THE CAR SUPPOSEDLY IS NOW REPAIRED AS OF 2/7/19 BUT WE WILL FIND OUT IF IT THIS IS THE CASE WHEN MY SON PICKS IT UP IN A DAY OR SO.

RENEGADE MANUAL TRANSMISSION. ELECTRONIC PARKING BREAK HAS ISSUES DISENGAGING. SHOWS IT'S TURNED OFF BUT AFTER TRAVELING A LITTLE WHILE THE LIGHT COMES BACK ON. I'D YOU WANT TO TAKE IT TO THE DEALER FOR DIAGNOSTICS THEY CHARGE YOU FOR INSPECTION. IF THERE'S SOMETHING WRONG WITH THE BREAKS THAT ISN'T COVERED BY WARRANTY YOU HAVE TO PAY OUT OF POCKET. COME ON CHRYSLER... REALLY MY NEW CAR MAY NEED BRAKES AT 6700 MILES. WHAT'S THAT SAY ABOUT THE QUALITY OF YOU PRODUCT?