2018 Jeep Renegade

June of 2021 I received an oil consumption recall notice, immediately brought the vehicle into Flagler Chrysler Dodge. Mileage, 20,400. They told me to bring it back in 1000-2000 miles which I did at 22,001 miles, they said it was fine and closed the recall. Shortly thereafter as I was driving my vehicle it would hesitate and by the time I could get it to the dealership within 2 days, I work 2 jobs, it died in the middle of the road. Got it started, brought back to dealership begging them to check the oil explaining the circumstances. The service manager at the time refused to have my oil checked unless I agreed to do an $86.00 oil change. Told him several times I had one with my certified mechanic at 4000 miles prior but still refused, told me I would have to make an appointment and come back to have the oil checked if I didn't do the oil change. At that point I had no choice but to agree to the oil change if I wanted to drive my unsafe vehicle out of there. Fast forward to Atlantic Dodge in St Augustine where I took it afterwards and asked for help. They assured me they could/did start the testing over. It failed the testing twice and because Flagler closed it out Atlantic had to go thru my engine warranty. That began 9/12/22. To date after many visits to the dealership 30 minutes away, pictures, documents etc. I was told in March of this year 2023 that I had been approved for an engine. But again they continued to ask me for copies of my oil changes, come up there to take pics of my engine, send pic of my mileage, vin sticker. I questioned why they needed these things again if I had been approved, the answer was always...they're working on it. On 9/25/23 I sat with and questioned Dan Moreland, service manager. I was told it wasn't my car that was approved in March, it was someone else's. Now told I was denied previous week by Jeep who falsely claimed Atlantic held my car for 30 days! I am [XXX] old driving an unsafe road hazard car and need help! [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM

The contact owns a 2018 Jeep Renegade. The contact stated that the check engine light had initially appeared on the instrument panel as the dynamic steering torque service, Service ESC system, Service HiIl-Start and the Traction Control warning lights would all appeared on the instrument panel. The contact stated that while driving at various speeds, a hissing sound would emit from the brake pedal as the pedal became firm and difficult to depress. In addition, the contact also stated that the steering wheel was loose while both idle and when steered. The dealer was notified of the failure and an appointment was made to have it serviced. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 60,000.

The contact’s sister owns a 2018 Jeep Renegade. The contact stated that on numerous occasions while the vehicle was idling at a stop, the vehicle stalled without warning. The contact’s sister was able to restart the vehicle after approximately 5 minutes. The vehicle was taken to the dealer where an oil change was performed; however, the failure recurred. The contact stated that on a separate occasion while her sister was driving at approximately 70 MPH, the vehicle abruptly jerked and stalled. The contact’s sister was able to restart the vehicle. The dealer was notified of the failure and advised the contact’s sister to bring the vehicle back to the dealer however, the contact’s sister declined to drive the vehicle. The vehicle was then towed to the dealer where it diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The contact then stated that the dealer confirmed that an oil consumption test was performed on the vehicle, but the vehicle failed the test. The manufacturer was notified of the failure and confirmed that the vehicle was previously included in and unknown recall where an oil consumption test was performed but no further assistance was provided. The failure mileage was approximately 32,000.

This car constantly burns oil the engine shuts off when it is low on oil. I get an oil change and within a week or 2 depending on how much I drive there is no oil. There is no warning of low oil and the car shuts off you have to make a hard turn trying to get on the highway turning out of your driveway it’s very dangerous. Jeep claims the recall was fixed before I bought the car but it constantly does this. There is a class action lawsuit and an extended warranty but only for customers who car is 100,000 miles or less. I bought this car when it had 88,000 miles on it. What about those who are not covered what should we do? This car is dangerous and very expensive. It’s no fair to consumers who pay upwards of 10,000 for a car and stuck in a loan and the car is dangerous the engine is sure to lock up one day

My car shut down and will not restart in High altitudes. This has been on ongoing issue since I purchased it in 2019. The car will sputter and feel like it has no power, then die. When I go to restart, it will not start. We have almost been hit by traffic several times because of this issue. Seems to only happen in high altitude. We live in the mountains, so we climb elevation quite a bit.

The contact owns a 2018 Jeep Renegade Latitude. The contact stated that the vehicle was consuming an excessive amount of engine oil. The engine consumed 2 quarts of engine oil per 750 miles driven. Additionally, the contact stated that while driving at an undisclosed speed, the vehicle shuddered, and while coming to a complete stop at a traffic light, the vehicle shut off. No warning lights were illuminated. The vehicle was taken to the dealer where oil was added to the vehicle; however, the failure recurred. The manufacturer was not made aware of the failure. The failure mileage was approximately 20,000.

After driving this vehicle for 50,000 miles, the car began to stop in the middle of the road, causing a hazard to the driver and the other people driving on the road. Trying to get it started again took some time and the driver was in the way of moving vehicles, but unable to get the car started. When I took it in to the dealership I bought it from, they said the issue was oil consumption and that there was a recall on the motor. I got no notice of this recall and could have been involved in a serious accident because my car continued to stop randomly with no notice of a low oil light coming on or any such warning light.

During the last several months my car has been unexpectedly stalling. It has happened under several circumstances. It happened while driving, sitting at a stop light and even shortly after I started it. I have seen online that this is a widespread problem with this Jeep engine and there are dozens if not hundreds of similar instances posted online about this sudden unexpected stall. No recall has ever been issued and it is an extremely dangerous problem to have your car unexpectedly stop while driving in traffic or worse driving on a busy freeway. My car has had a recall for excessive oil consumption, and this was supposedly fixed by the dealership. The dealership and online complaints seem to tie this problem to these unexpectedly low oil levels being linked to the stalling. The dealership said to watch my oil consumption carefully and to make sure I have regular oil changes. I have been very careful to always change my oil when recommended. This is a potentially deadly problem for a large number of vehicles and I hope the NHTSA will investigate as soon as possible and force Chrysler to issue a recall and fix. Thank you for your time.