2018 Jeep Renegade

Vehicle suddenly powers down with no warning lights. This happened in traffic. Upon pulling over, turning off and restarting the vehicle, it was fine. It happened again a half hour later. Dealership could not identify the problem. Car was fine for more than a week, then happened again. It seems to be a common problem per internet search for this model.

The contact owns a 2018 Jeep Renegade. The contact stated that the screen on the instrument cluster was delaminating. The contact also stated the Bluetooth and USB ports were non-functional. The contact stated that the heater would engage independently and was unable to be turned off. The contact stated that the radio made an abnormal sound and the instrument cluster would make calls independently. The contact stated no warning light was illuminated. The contact stated she had to turn off and restart the vehicle for the instrument cluster to work properly. The contact took the vehicle to the local dealer, where it was diagnosed with needing the instrument cluster to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 40,000.

The touch screen in my vehicle is delaminating from the top down. The delamination has been reported as a common manufacturer malfunction in this type of vehicle, and has been reported to become unresponsive or have "dead areas" in the screen that do not respond to touch. From my understanding and research, the screen will only continue to worsen from this delamination. I took my vehicle to my local Jeep dealership for inspection, and the cost to replace this defective screen is nearly $2000.00. I then called FCA Customer Care and they will not repair or replace it for me since I am not the original owner of the vehicle. Defects like this should be recalled due to the fact that it is widely reported in many Jeep vehicles.

While going down the highway, the jeep shut down/locked up. The engine was still running, but wouldn't let me turn it off or run anything electrical. Every service light possible came on. In order to get it to turn off, we had to turn off the computer. After that, it had no power whatsoever. The key light was showing. Luckily, I was able to pull over before getting hit. I had both of my kids in the car. I've seen where other people have had this happen. Why has it not been recalled. We're still waiting to find out what the issue is but the mechanic shop is behind due to workers being out with Covid.

The contact owned a 2018 Jeep Renegade. The contact stated while the vehicle was parked, she smelled a burning odor and noticed dark smoke coming from underneath the hood of the vehicle. There were no warning lights illuminated. The contact stated that as she opened the driver’s side door to exit the vehicle, the engine exploded, and the hood opened and caught on fire. The contact was able to extinguish the fire with assistance. The contact sustained an injury to the ankle but did not seek medical attention. A police report was filed. The vehicle was towed to a tow lot and deemed a total loss. The dealer and manufacturer were not notified of the failure. The approximate failure mileage was 57,400.

The Renegade touch screen radio that is used for all controls including seat warmers, climate control, rear back up camera, gps ect has had many cases of the factory issued radio screens delaminating causing it to make SOS emergency calls and switching through different touch screen controls due to the delamination of the radio screen at no fault of our own … Tolers Jeep in Morehead City NC has confirmed they have had to replace many radios due to this issue but hasn’t issued any recall for this safety issue on this model… I have now had to resort to keeping the radio turned off to avoid unwanted SOS calls to the local police department and malfunction of the touch screen controls