2018 Jeep Renegade

The contact owns a 2018 Jeep Renegade. The contact stated that many different electrical features controlled by the infotainment center were activated independently. The contact stated that the AC/Heating System, defroster, Bluetooth, and several other systems occasionally activated without driver intent. The dealer was informed of the failures; however, the vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 62,202.

The UConnect / touch screen display is constantly glitching- I can’t see anything other than striped lines and colors and/or a pitch black screen. I cannot use the rearview camera because of this, which creates a safety concern when backing up/reversing due to limited visibility without the rear view camera function. This problem has occurred with many other owners of the same vehicle (see posts online). The vehicle hasn’t been inspected but others had theirs inspected and claimed they were quoted $1,500+ for the screen repair, and even after repair, the screen malfunctioned again in a few weeks. The first sign of the issue was when I saw a thin, vertical green line through my touch screen, but it didn’t affect the visibility or usability of the screen so I thought nothing of it.

Unknown. Bought a 2018 Jeep Renegade, brand new and about 4-5 months ago, the screen started glitching. Sometimes, it only shows 1/3 of the screen, and there is a constant beeping as the screen switches between apps and stations. In other words, the screen is faulty, and it sometimes affects the reading of the digital speedometer. My car has only about 84k miles. I understand many others are experiencing similar issues with their 2018 Jeep Renegade.

Stereo Head Unit screen went black. It started "glitchy" with streaks but eventually went black. No use of the rear back up camera or any functions on the head unit... climate control, radio, setting, etc. I have seen online that this is common and I do not think it is right for a consumer to spend well over a 1000 to replace it. This is not a "wear" part. Disapointed in the quality of components in my Renegade.

The contact owns a 2018 Jeep Renegade. The contact stated that while her daughter was driving approximately 65 MPH, the vehicle stalled. The contact stated that the daughter reported that the failure was abrupt and there was no warning light illuminated. The vehicle was towed to an independent mechanic to be diagnosed, but the cause of the failure could not be determined. The vehicle was not diagnosed or repaired. The manufacturer was not informed of the failure. The contact related the failure to NHTSA Campaign Number: 18V524000(Electrical System), however the VIN was not included. The failure mileage was unknown.

The contact owns a 2018 Jeep Renegade. The contact stated that after his daughter had driven the vehicle, parked, and powered off, 7 hours later, the interior passenger side panel of the door was engulfed in flames, which had by that time blackened the glass. The driver's boyfriend witnessed the flames originating from the glove compartment and attempted to extinguish the fire by hand, which failed but resulted in him sustaining injury to his right hand. The boyfriend was eventually able to extinguish the flames by disconnecting the battery. No warning lights were illuminated. The vehicle was towed to a tow yard but had yet to be deemed a total loss by the contact's insurance provider. A fire report was not filed. A police report was not filed, but injuries were reported. The driver's boyfriend later transported himself to an area hospital and was treated for minor burns to his right hand. The manufacturer was notified of the failure, a case was opened, and the contact was informed that the manufacturer intended to send an investigator to inspect the vehicle at the tow yard. The contact was later informed that a manufacturing defect was not deemed the cause of the fire and that he would receive no further assistance. The failure mileage was 47,000.