2018 Jeep Renegade

I PURCHASED A 2018 RENEGADE ABOUT 3 WEEKS AGO. WITHIN A WEEK OF THAT PROBLO BEGAN WITH REMOTE STARTER THAT HAD BEEN ADDED PRIOR TO PURCHASE THAT WOULD UNLOCK ALL THE DOORS WHENEVER VEHICLE WAS STARTED USING REMOTE STARTER. I WAS EXTREMELY FRUSTRATED AS THAT VEHICLE HAD ISSUES FROM DAY ONE AND DEALER COULDN'T FIX THEM. NO OFFER FROM DEALERSHIP TO ALLOW ME TO RETURN IT. SO OUT OF FRUSTRATION I TRADED IT IN FOR A MUCH HIGHER COST VEHICLE IN HOPES THE ISSUES WOULD BE GONE WITH A BRAND NEW VEHICLE OF A HIGHER PRICE AND PACKAGE. NOT SO! FROM THE FIRST DAY ABOUT 2 WEEKS AGO I STARTED EXPERIENCING SERIOUS PROBLEMS. EVERYTIME I USE THE REMOTE STARTER THE VEHICLE SHUTS OFF WHETHER I TOUCH THE DOOR HANDLE, UNLOCK VEHICLE WITH REMOTE, OPEN DOOR OR ENTER VEHICLE IF THE FIRST THREE METHODS DIDN'T SHUT IT DOWN. IN ADDITION THE UCONNECT 4 W/7" DISPLAY STARTED LOCKING A WEEK AGO AND WOULD NOT LET ME TURN IT OFF, CHANGE TEMPERATURE INSIDE VEHICLE, EVEN LOCKED OUT THE MANUAL CONTROLS OF HEATER/AC TEMPS,FAN COULD NOT BE CHANGED, RADIO STOPPED PLAYING. NO MATTER WHAT I TRIED NOTHING WORKED. I HAD TO PULL OVER AND SHUT VEHICLE OFF AND RESTART. WITHIN A MILE DOWN THE ROAD IT LOCKED UP AGAIN AND THIS TIME SAME PROBLEMS WITH NON REPSONSIVE CONTROLS AS WELL AS THE VIDEO DISPLAY BEGAN FLICKERING IN LOWER LEFT HAND OF SCREEN. I WAITED TILL I GOT TO MY DESTINATION AND SHUT VEHICLE OFF. WHEN I CAME OUT TO LEAVE IT WAS SOMEWHAT WORKING AGAIN. PRIOR TO THIS ISSUE WITH UCONNECT THE VEHICLE HAD BEEN TO DEALERSHIP TWICE. FIRST TIME THEY CLAIMED THEY COULD NOT REPLICATE 2ND TIME I WAS TOLD THE REMOTE STARTER WAS A KNOWN ISSUE SINCE 4/2018 WITH NO KNOWN REMEDY AND THE RADIO UCONNECT SYSTEM WAS DEFECTIVE AND A NEW RADIO WAS ORDERED BUT WAS BACKORDERED WITH NO KNOWN DATE OF AVAILABILITY. SO I HAVE A VERY EXPENSIVE VEHICLE WITH JUST OVER 1,000 MILES WITH SERIOUS AND POTENTIALLY DANGEROUS ISSUES WITH IT.

THIS OCCURRED AFTER AN ACCIDENT, DAMAGING THE FRONT BUMPER AND GRILL OF THE VEHICLE. THE DAY AFTER THE ACCIDENT, VEHICLE STALLS ONCE WHILE DRIVING. THE FOLLOWING DAY, VEHICLE DRIVES AS IF PUTTING IN GAS WHILE IN PARK, BUT IS STILL ABLE TO DRIVE ALONG WITH STOPPING AND GOING WHILE ACCELERATING. NOW, THE VEHICLE CANNOT ACCELERATE PAST 15 MPH, AND STILL HOLD THE PROBLEMS PREVIOUSLY MENTIONED.

THE VEHICLE WAS STATIONARY. I WAS LISTENING TO MUSIC WHILE ON MY BREAK WHEN I GOT A WARNING THAT THE AIR BAGS NEEDED TO BE SERVICED. THEN IT CYCLED THROUGH ALL THE COMPONENTS TELLING ME EVERYTHING NEEDED TO BE SERVICED. THE RADIO SHUT OFF. THE COOLANT WENT TO HIGH THEN BACK DOWN TO LOW. THE FUEL SAID IT NEEDED TO BE SHUT OFF. THE WINDOWS WOULD NOT WORK. THE KEY FOB WOULD NOT WORK. I COULD NOT GET THE CAR TO START OR SHUT THE LIGHTS OFF. I COULD NOT GET THE CAR OUT OF GEAR. IT WAS SITTING IN A PARKING LOT. THEN EVERYTHING WENT DARK EXCEPT THE PARKING LIGHTS. THIS CAR IS ONLY THREE MONTHS OLD. AND HAS 1100 MILES ON IT. I HAD A PREVIOUS PROBLEM WITH IT LOSING POWER WHILE I WAS DRIVING.

I PURCHASED MY 2018 JEEP RENEGADE MAY 29, 2018 AT THE DODGE, THOMPSON, CHRYSLER DEALERSHIP IN BALTIMORE, MD 21224. ON DECEMBER 9,2018 IN THE EARLY MORNING MY VEHICLE CAUGHT FIRE. LUCKILY ME AND MY TWO YOUNG SONS WERE NOT IN THE VEHICLE WHEN THE FIRE IGNITED. THE FIRE ENDED UP SMOLDERING FROM LACK OF OXYGEN BECAUSE MY WINDOWS AND DOORS WERE SHUT AN LOCKED. I CONTACTED THE CHRYSLER MANUFACTURE AND AN INVESTIGATION IS BEING DONE. THE FIREMAN THAT CAME SAID IT LOOKS LIKE AN ELECTRICAL FIRE DUE TO FAULTY WIRING.

2018 JEEP RENEGADE THAT IS ONLY 8 MONTHS OLD WAS PARKED ALONG A STREET IN BLACKSBURG, VA AT NIGHT. THE CAR HAD BEEN PARKED FOR AT LEAST 1 HOUR, MAYBE A BIT LONGER. IT CAUGHT FIRE ON 11/9/18 WHILE OUR SON WAS INSIDE HIS FRIEND'S APARTMENT. SOMEONE NOTICED IT AND ALERTED HIM. THE SMOKE FROM THE FIRE WAS BLACK AND HAD THE SMELL OF AN ELECTRICAL FIRE. CAR WAS TOWED TO A DEALER IN CHRISTIANSBURG, VA WHERE IT IS NOW. THE DEALER IS SAYING THE FIRE PROBABLY STARTED FROM LEAVES IN THE UNDERCARRIAGE IN THE ARE WHERE THE MANIFOLD MEETS THE EXHAUST THEN TRAVELED TO THE UNDERHOOD AREA. THEY ARE REFUSING A WARRANTY OR SAFETY REPAIR. *DT*JB *DT*JB

PURCHASED VEHICLE NEW FROM DEALER STOCK IN PATCHOGUE, NY, WITH TRAILHAWK TRIM. HAD IT A LITTLE OVER A MONTH, AND HAVE LESS THAN 1000 MILES ON IT. WITHIN THE 1ST WEEK THE WINDSHIELD CRACKED AND DEALER REFUSED TO REPLACE IT EVEN THOUGH IT HAD A WAVE IN IT AT EYE LEVEL. HAVE SEEN OTHER COMPLAINTS ABOUT THIS ONLINE. AT SAME TIME, WE NOTICED A PROBLEM WITH CLIMATE CONTROL AND DEALER COULDN'T GET US IN TO LOOK AT IT FOR ABOUT A MONTH. WHAT HAPPENS IS AFTER THE CAR IS SHUT OFF AND TEMP IS LEFT AT SAY 72 IN ALL ZONES, OFTEN WHEN YOU RESTART THE VEHICLE LATER OR THE NEXT DAY IT IS NO LONGER SET TO 72 AND MAY BE BLASTING SUPERHOT AIR AT 90 OR JUMP TO LOW AC OR ANYTHING IN BETWEEN. ITS A COMPLETELY RANDOM TEMPERATURE HAVING NOTHING TO DO WITH OUTSIDE AIR TEMP. ALSO, DOESN'T HAPPEN WITH EVERY RESTART. THIS CAR HAS THE AUTO CLIMATE CONTROL FEATURE TOO, BUT THE ISSUE HAPPENS WHETHER WE LEAVE IT ON AUTO OR MANUAL. WE ALSO CHECKED TO MAKE SURE NO ONE WAS KNOCKING INTO THE CONTROL WITH LEGS OR HANDBAGS ETC. DEALER SERVICE MANAGER SAYS THIS IS "JUST HOW JEEP MANUFACTURED IT", AND "THE JEEP ENGINEERS DELIBERATELY WANT THE TEMPERATURE TO BE RANDOM BECAUSE ITS NOT A PRIORITY". THIS IS MY THIRD CHRYSLER/DODGE/JEEP VEHICLE, AND THE PROBLEM HAS NOT HAPPENED IN EITHER OF THE OTHER TWO, SO THAT IT SOUNDS TO ME LIKE JUST A DEALER BEING LAZY AND NOT WANTING TO FIX THE PROBLEM. I ALSO CALLED JEEP CUSTOMER CARE AND GOT LITTLE HELP SO FAR. HOWEVER, IT IS CLEAR TO ME NO ENGINEER WOULD EVER DESIGN A CAR TO BE SO DELIBERATELY INCONVENIENT AND POTENTIALLY DANGEROUS WHERE YOU HAVE TO SPEND THE FIRST FEW MOMENTS IN YOUR CAR FIDDLING WITH DIGITAL TEMPERATURE CONTROLS. EVER CAR I HAVE EVER DRIVEN STORES YOUR LAST TEMPERATURE AND RESUMES THAT TEMPERATURE WHEN YOU RETURN. DID I MENTION WE ARE EXTREMELY DISSATISFIED WITH THIS VEHICLE AS A RESULT AND HAVE ALREADY TOLD MANY FRIENDS TO AVOID JEEP. TERRIBLE.

TL* THE CONTACT OWNS A 2018 JEEP RENEGADE. WHILE DRIVING 60 MPH, THERE WAS A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE PULLED FROM FRONT TO BACK AND THEN STALLED. ALSO, THE CHECK ENGINE AND TRANSMISSION WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS POWERED OFF WHILE IN TRAFFIC. ONCE RESTATED, THE VEHICLE WAS ABLE TO BE DRIVEN; HOWEVER, THE FAILURE RECURRED A FEW MILES DOWN THE ROAD. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND TOWED TO DICK POE CHRYSLER JEEP (LOCATED AT 6501 MONTANA AVE, EL PASO, TX 79925, (915) 778-9331). THE DEALER PERFORMED A DIAGNOSTIC TEST, BUT A FAILURE CODE COULD NOT BE FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 2,700.

CAR PURCHASED APRIL 3, 2018, INITIAL PROBLEMS BEGAN ON A FEW DAYS LATER, REPORTED VIA TELEPHONE. TEXTED SALES PERSON ON 4/8/18, ODOMETER STARTED FLASHING AND ENTERTAINMENT SCREEN WENT BLACK. NO RESPONSE. TEXTED AGAIN ON 4/26/18, IPHONE UNSYNCS DURING THE CONVERSATION AND SOUNDS AS THOUGH THE CALLER IS UNDERWATER. SCREEN GOES BLACK WHEN IT RAINS. TOOK THE CAR IN AND THEY RESET THE SYSTEM. 4/30/18 PARKING BRAKE IS A SYSTEM SET THROUGH THE ENTERTAINMENT SYSTEM. UNCHECKED, EVEN THOUGH IT WAS SET ON AUTO ENGAGED. IT UNCHECKED IN THE SETTING AUTOMATICALLY AND BEGAN ROLLING INTO TRAFFIC IN THE PARKING LOT. TOOK THE CAR BACK TO THE DEALER. MAY 1, 2018 -- REPORTED SCREEN ON THE ENTERTAINMENT SYSTEM GOING BLACK AGAIN. ONGOING ISSUES AS I WAS OUT OF TOWN. KEPT THE SERVICE DEPARTMENT ABREAST OF THE SITUATION. REPORT ON 5/21/18 THE STARTUP SEQUENCE ON THE ENTERTAINMENT SYSTEM GOING HAYWIRE. ODOMETER FLASHING AND LANGUAGE CHANGES ON THIS SYSTEM. IN ADDITION, MILES CHANGES TO KILOMETERS AND FAHRENHEIT CHANGES TO CELSIUS. THE BACKUP CAMERA GOES OUT. MAY 22, 2018 -- PULL UP IN MY DRIVEWAY AND MY CAR IS ATTACHED TO BLUETTOH SETTING ON MY IPHONE. I RECEIVE AN ALERT OF A PARKING LOCATION UPDATE. EVEN THOUGH MY CAR IS PARKED IN MY DRIVEWAY, I RECEIVE AN ALERT THAT THE CAR IS PARKED 8.3 MILES AWAY, AT THE LOCATION THAT I JUST LEFT. MAY 31, 2018 -- MUSIC IS PLAYING THROUGH THE ENTERTAINMENT SYSTEM AND SCREEN IS BLACK. CALLS STILL DISENGAGING ARE SOUNDING AS THOUGH PEOPLE ARE UNDERWATER. BCM MODULE HAS BEEN ORDERED SEVERAL TIMES ALREADY. NONE HAVE WORKED. BEEN IN CONTACT WITH THE SERVICE DEPARTMENT ALMOST DAILY. IN RENTAL SINCE AROUND JULY 2, 2018, UNTIL PRESENT. THE PART ON BACK ORDER. CHRYSLER STAR REPORT MISSING FROM THE SYSTEM, AND THEY REFUSE PAYMENT OR DOWNPAYMENT ASSISTANCE TO SWITCH ME OUT OF A VEHICLE I NO LONGER FEEL SAFE IN.