2015 Jeep Renegade

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING 40 MPH, THE CONTACT HEARD A RATTLING SOUND AND NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THERE WAS NO FIRE AND THE FIRE DEPARTMENT WAS NOT CONTACTED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO FLAGSHIP CHRYSLER, DODGE, JEEP, RAM (CARR. #2, KM 14.7, HATO TEJAS, BAYAMN, 00959, PUERTO RICO) WHERE IT WAS DIAGNOSED THAT THE RADIATOR FAN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY COULD NOT ASSIST BECAUSE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE APPROXIMATE FAILURE MILEAGE WAS 37,000.

VEHICLE PURCHASED NEW MAY '15. BEGAN JERKING/LAGGING IN THREE LOWEST GEARS. IS AUTOMATIC 9 SPEED. TAKEN TO DEALERSHIP MULTIPLE TIMES FOR "UPDATES," BUT PROBLEM PERSISTED. AT APPROXIMATELY 40K MILES THE TRANSMISSION WAS REPLACED. AT APPROXIMATELY 50K MILES TRANSMISSION AGAIN BEGAN JERKING/LAGGING IN THE THREE LOWEST GEARS. CURRENTLY AT DEALERSHIP FOR THE 7TH TIME FOR SAME ISSUE THAT THEY'RE UNABLE TO CORRECT. IT'S DANGEROUS WHEN YOU'RE PULLING OUT OF AN INTERSECTION AND THE TRANSMISSION LAGS. SOMETIMES IT DOES THIS WORSE WHEN IT'S COLD, AND OTHER TIMES IT'S WORSE WHEN THE ENGINE HAS WARMED UP. ALSO MY MPG HAVE DROPPED SIGNIFICANTLY SINCE THE TRANSMISSION ISSUES BEGAN.

VIN # [XXX]. BOUGHT BRAND NEW 2015 JEEP RENEGADE LATITUDE 2WD. BROUGHT JEEP INTO JEEP DEALER IN POWAY, CA., DUE TO EMPTY RADIATOR RESERVOIR & CLUTCH SMOKING ISSUES. JEEP IN POWAY, CA TOLD ME EVERYTHING WAS FINE. BROUGHT JEEP IN FOR THE SECOND TIME AT THE JEEP DEALER IN POWAY, CA DUE TO EMPTY COOLANT RESERVOIR AGAIN & JEEP REPLACE RESERVOIR. BROUGHT JEEP IN A 3RD. TIME IN POWAY, CA & JEEP DEALER REPLACED FREEZE PLUG & WATER PUMP. BROUGHT JEEP INTO POWAY, CA JEEP DEALER A 4TH. TIME & DEALER REPLACED LONG BLOCK & CLUTCH. ALL OF THIS WAS WITHIN 23,000 MILES. TOLD JEEP POWAY, CA. ON 9/4/17 THAT THE CLUTCH STILL HAS A SMOKING ISSUE & THEY TOLD ME IT WAS DRIVER ERROR EVEN THOUGH THEY ADMITTED TO ME THE CLUTCH USED ON THE RENEGADE IS NOT THAT GREAT OF QUALITY! THE CLUTCH SMOKING IS A SAFETY ISSUE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT FAILED TO LATCH. THE VEHICLE WAS TAKEN TO BERGSTROM CHRYSLER (3650 JACKSON ST, OSHKOSH, WI 54901, PHONE NUMBER: (920) 236-3100) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 37,200.

I WAS DRIVING AND STARTED TO SMELL BURN RUBBER. THEN THE ENGINE LIGHT CAME ON. I TOOK THE CAR INTO THE SHOP. THE DEALERSHIP SAID THE RADIATOR FAN ASSEMBLY SEIZED UP AND WILL NOT ROTATE ANY LONGER. APPARENTLY, THIS IS A PROBLEM WITH RENEGADES AND THE PARTS ARE ON NATIONAL BACK ORDER. NO ETA WAS GIVEN FOR WHEN THERE WOULD BE PARTS AVAILABLE.

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT WHILE IDLING, THERE WAS AN ABNORMAL NOISE AND THE CHECK ENGINE LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT WHEN HE MADE IT HOME THE VEHICLE THERMOSTAT INCLINED, THE VEHICLE OVER HEATED, AND UNKNOWN WARNING LIGHTS ILLUMINATED, THE CONTACT OBSERVED THAT THE RADIATOR FAN HAD FAILED. THE VEHICLE WAS TAKEN TO THE DEALER (CHAPMAN LAS VEGAS DODGE CHRYSLER JEEP RAM, 3175 E SAHARA AVE, LAS VEGAS, NV, 89104) WHERE IT WAS SCHEDULED TO BE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE UNDER CASE NUMBER: 32348701 AND STATED THAT THEY WERE AWAITING ON THE DEALER INFORMATION TO DETERMINE WHAT THEY WOULD DO AND THEN THAT THEY WOULD CONTACT HIM BACK. THE FAILURE MILEAGE WAS APPROXIMATELY 47,000.

WHILE SITTING AT A STOP LIGHT, SMOKE BEGAN TO COME OUT FROM UNDER THE HOOD AND THE CHECK ENGINE LIGHT CAME ON. I PULLED OVER AS SOON AS CAME TO A PARKING LOT. THE RADIATOR COOLING FAN HAD MELTED AND WAS SMOKING. THE VEHICLE HAS 40,813 MILES ON IT, AND THIS IS COVERED UNDER THE EXTENDED WARRANTY. THE ISSUE IS THAT THERE ARE NO REPLACEMENT PARTS AVAILABLE FROM THE MANUFACTURE. THE DEALER HAS ANOTHER ONE JUST LIKE MINE THAT HAS BEEN THERE FOR OVER A MONTH FOR THE SAME ISSUE.

THE VEHICLE WAS PARKED IN A PARKING LOT BUT RUNNING. THE AC STOPPED BLOWING COLD AIR. I TURNED THE AC OFF AND BACK ON AND THE COLD AIR WASN'T WORKING. I THEN SMELLED A BURNING SMELL. THAT'S WHEN I NOTICED THE VEHICLE WAS STARTING TO OVERHEAT. I HAD THE VEHICLE TOWED TO THE DEALERSHIP THE NEXT DAY. TWO DAYS LATER THEY IDENTIFIED THAT THE PROBLEM WAS THE FAN MODULE AND THAT THE PART WAS ON NATIONAL BACK ORDER AND IT MIGHT BE A WEEK, MONTH(S) BEFORE THE PART CAME IN. I WAS TOLD THAT THIS WAS HAPPENING A LOT WITH THIS MODEL VEHICLE. THE FOLKS THAT SPOKE WITH ME HAVE BE FRIENDLY BUT THIS NEEDS TO BE ADDRESSED IF THE JEEP RENEGADES ARE HAVING THIS PROBLEM. IT'S NOT SAFE AND REALLY INCONVENIENT, ESPECIALLY WHEN YOUR A SINGLE VEHICLE FAMILY.