2015 Jeep Renegade

WHILE DRIVING A 2015 JEEP RENEGADE THE CAR SHUTS OFF AS YOU ARE DRIVING. THIS IS NOT HAPPENING WHILE STOPPED IT HAPPENS IN THE MIDDLE OF THE STREET/ROAD. IT HAS HAPPENED WITH OUR VEHICLE AT LEAST 3 TIMES, ONCE IN AN INTERSECTION WHILE TURNING AND TWICE AS WE WERE DRIVING. LUCKILY WE WERE ABLE TO PUSH THE VEHICLE OUT OF TRAFFIC WITHOUT BEING HIT OR INJURED. ONE TIME VEHICLE ASSISTANCE WAS CALLED, EVENTUALLY THE CAR WAS JUMPED SUCCESSFULLY, AND DRIVEN TO REPAIR SHOP, WHERE NOTHING COULD BE FOUND WRONG. ABOUT 4 MONTHS LATER THE CAR SHUT OFF IN AN INTERSECTION. ABOUT 8 HOURS LATER WE JUMPED THE CAR AND DROVE IT TO THE REPAIR SHOP, WHERE AGAIN NOTHING CAN BE DETECTED. MANY OTHER JEEP RENEGADE OWNERS REPORT THE SAME THING HAPPENING WHILE DRIVING AND WHEN TAKEN IN FOR REPAIRS NO THING CAN BE FOUND. EACH TIME THIS HAPPENS TO OUR CAR WE HAVE HAD AN INFANT IN THE CAR.. WE ARE GRATEFUL WE WERE NOT ON THE EXPRESSWAY LIKE SOME OTHER RENEGADE DRIVERS REPORT. WITHOUT FINDING OUT AND FIXING WHAT IS TRULY WRONG THESE INTERMITTENT SHUTOFFS WILL CONTINUE TO HAPPEN.

VEHICLE VIN: [XXX], JEEP RENEGADE, 57000 MILES I PURCHASED A JEEP RENEGADE FOR MY WIFE AT [XXX] IN KILLEEN. TO MAKE A LONG STORY SHORT, THE DEALERSHIP RAN INTO A VIN ERROR THAT WE WERE TOLD WAS FIXED, BUT IT NEVER WAS BECAUSE WE REMAIN HAVING ISSUES WITH INSURANCE. I WORK IN LAW ENFORCEMENT AND LOOKED UP NHTSA DOCUMENTATION THAT SAYS THE DEALERSHIP SHOULD CONTACT THE MANUFACTURER UPON FINDING A DISCREPANCY AND APPARENTLY THIS WAS NEVER DONE. THE DEALERSHIP ALSO TOLD US THE JEEP WAS IN A MINOR ACCIDENT AND WE FOUND OUT THE CRASH WAS WORSE THAN MINOR, THE VEHICLE HAS ELECTRICAL ISSUES AND ONLY ONE KEY FOB. WE WERE PROMISED ANOTHER KEY FOB MADE, BUT HAVE JUST GOT THE RUNAROUND SINCE PURCHASE. THE VEHICLE WILL NOT LOCK SOMETIMES AND WE ARE WORRIED IT WILL NOT UNLOCK DURING AN EMERGENCY. THE VEHICLE CONTINUALLY TELLS US THE KEY FOB IS NOT IN THE VEHICLE WHILE DRIVING AND WHILE STATIONARY. THE JEEP ALSO HAS TRANSMISSION ISSUES WE WERE NEVER TOLD ABOUT. THE DEALERSHIP WILL NOT RESPOND TO THESE ISSUES AND I NEED TO FIND SOMEONE TO HELP. I HAVE GONE UP THERE AND SPOKE TO THE MANAGER AT SALES AND AT PARTS/SERVICE. THEY TOLD ME SEVERAL TIMES THEY WOULD CALL ME BACK AFTER GETTING MY INFORMATION, BUT NOTHING HAS BEEN DONE. DEALERSHIP LOCATION: [XXX] - 5200 E. CENTRAL TEXAS EXPY IN KILLEEN 76542, PH. (254)699-2909. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY AIR CONDITIONING WENT OUT TOOK IT TO A COUPLE DIFFERENT GARAGES AND THEY SAID IT'S A SENSOR IN THE PASSENGER MIRROR CALLED AMBIENT TEMPERATURE SENSOR. NOW IT WON'T REGISTER THE TEMPERATURE OUTSIDE SO IT WON'T LET MY AIR CONDITIONING RUN. THIS JEEP WAS BOUGHT BRAND NEW SHOULDN'T HAVE THIS HAPPENING IT'S ONLY 5 YEARS OLD. I HAVE CHILDREN AND CAN'T EVEN USE AIR CONDITIONING IN A NEWER CAR.

THE VEHICLE WAS PURCHASED NEW FROM A JEEP DEALER. AFTER A FEW MONTHS IT DROVE JUST FINE UNTIL WE NOTICED AN ODD BEHAVIOR THAT BEGAN TO GET FREQUENT AS MORE MILES ADDED ON. WE HAD THE SERVICE DEPARTMENT OF THE SAME DEALER VERIFY ISSUES RELATED TO POWERTRAIN PERFORMANCE: ROUGHT & HARSH SHIFTING, SHUTTERING WHEN IN 3-4 OR 4-5 GEAR, SLOW OR HEAVY SLUGGISH ACCELERATION FROM STOP, HIGH ENGINE REVING UP TO 3,4 THOUSAND RPM WITH DELAYED SHIFTING TO NEXT GEAR WHEN TRAVELING UPHILL OR HIGH ALTITUDE EXPRESSWAY, SLAMMING INTO GEARS WHEN UP OR DOWN SHIFTING, JERKY & HARSH THUMP WHEN STOPPING FROM GEARS 1-2 & WHEN ACCELERATING FROM GEARS 1-2, 3-4-5, AND ROUGHT IDLE WHEN DRIVE IS ENGAGED. ALL COMPLAINTS HAVE BEEN REPORTED TO SERVICE DEPARTMENT DURING THE PAST 60 MONTHS WITH ONLY 'COMPUTER UPDATES' FOR TRANSMISSION OFFERED AS A SOLUTION AND NO OTHER ALTERNATIVE OFFERED TO PERMANTLY REMEDY THE PROBLEM. I WAS TOLD BY THE SERVICE DEPARTMENT THAT THESE ARE 'NORMAL CHARATERISTICS' OF MY CAR. WE STAND FIRM THAT THE CAR DIDN'T PRESENT THESE ISSUES WHEN NEW OR WE WOULD NOT HAVE MADE THE PURCHASE. RECENTLY, AS OF JUNE OUR VEHICLE HAS BEEN AT THE SERVICE DEPARTMENT WITH A COMPLAINT OF A RUMBLE, WHINNING, AND VIBRATIONS COMING FROM THE DRIVE TRAIN WHEN DRIVING FROM 30-40 MILES AND RESTARTS AT APROX. 60 MPH.WE HAVE BEEN TOLD AGAIN THAT AN UPDATE TO THE POWERTRAIN WOULD BE PERFORMED AND SOME BEARRINGS WOULD BE REPLACED. THE SERVICE MANAGER DON'T RETURN MY CALLS OR ANSWER THE 3 MESSAGES LEFT WITH HIS ASSOCIATES TO MY TAG NUMBER AND ISSUES. THE ONLY RESPONCE WE GET IS THAT THEY ARE WAITING FOR PARTS. I ASKED IF WE WOULD GET A WARRANTY EXTENSION? THE RESPONCE WAS 'NON THAT WE KNOW OF' BY THE SERVICE REPRESENTATIVE. MY FACTORY WARRANTY EXPIRES TODAY AND MY CAR IS IN THE SHOP UNREPAIRED WITH NO POWERTRAIN SOLUTION. CONCERNED THAT WARRANTY EXPIRE AND POWERTRAIN ISSUES CONTINUE WITH NO AVAIL.

THE 2015 JEEP RENEGADE HAS TRANSMISSION ISSUES AND NEEDS TO BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED DUE THE LURKING ISSUES. WHEN THE VEHICLE IS AT AN COMPLETE STOP AND YOU HIT THE GAS TO GO THROUGH AN INTERSECTION THE VEHICLE LURKS AND HESITATES BEFORE THE TRANSMISSION WILL ENGAGE. THIS ISSUES HAD CREATED OTHER DRIVES SLAMMING ON THEIR BREAKS TO AVOID HITTING MY JEEP . THIS ISSUE HAS BEEN OCCURRING EVER SINCE I PURCHASED THE VEHICLE USED 03/19.