NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
97 reportsClear category filter33,000 miles · Apr 12, 2018
StructureUnknown Or Other
WHILE DRIVING THE VEHICLE ON A HIGHWAY IN AZ THE FRONT PANEL OF THE SLIDINGSKY SUNROOF FLEW OFF THE ROOF. HAVE BEEN ISSUES WITH THIS ROOF SINCE PURCHASED BRAND NEW IN NH. HAD BROUGHT IT TO THE DEALERSHIP AT LEAST TWICE PREVIOUSLY FOR ONGOING RATTLING, INCOMPLETE CLOSURE AND EXCESSIVE WIND NOISE FROM THIS ROOF. EVENTUALLY, THEY …
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WHILE DRIVING THE VEHICLE ON A HIGHWAY IN AZ THE FRONT PANEL OF THE SLIDINGSKY SUNROOF FLEW OFF THE ROOF. HAVE BEEN ISSUES WITH THIS ROOF SINCE PURCHASED BRAND NEW IN NH. HAD BROUGHT IT TO THE DEALERSHIP AT LEAST TWICE PREVIOUSLY FOR ONGOING RATTLING, INCOMPLETE CLOSURE AND EXCESSIVE WIND NOISE FROM THIS ROOF. EVENTUALLY, THEY SUPPOSEDLY REPLACED THE ROOF UNIT BUT THE ISSUES HAVE CONTINUED ULTIMATELY RESULTING IN THIS LATEST ISSUE OF THE FRONT ROOF PIECE LITERALLY BLOWING OFF THE VEHICLE. IT HAS BEEN BROUGHT INTO A DEALERSHIP IN ARIZONA FOR REPAIR AND WE EXPRESSED OUR CONCERN OVER THIS POTENTIALLY BEING A HAZARD TO OTHER DRIVERS ON THE TOAD THAT COULD RESULT IN INJURY TO OTHERS. THE DEALERSHIP EXPRESSED NO OPINION OR CONCERN OTHER THAN THEY WOULD REPLACE THE PIECE THAT CAME OFF THE VEHICLE
NHTSA ODI #11084790
18,700 miles · Mar 15, 2018
Power TrainUnknown Or Other
TRANSMISSION SHIFT TO NEUTRAL UNEXPECTEDLY FOR FEW SECONDS OR WHEN IS ON LOW SPEED. IT'S SCARY. SECOND PROBLEM, GPS LOST FREQUENTLY DIRECTION OR REPORT WRONG POSITION. ALSO 911 IS NOT WORKING
NHTSA ODI #11079697
Mileage unknown · Mar 5, 2018
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
TAKATA RECALL THERE ARE MULTIPLE ELECTRICAL PROBLEMS OCCURRING WITH THE VEHICLE, ALONG WITH MECHANICAL PROBLEMS AND THE CAR IS USED TO COMMUTE TO WORK AND HOME. THESE ISSUES HAVE NEVER OCCURRED WITH ANY OTHER NEW CAR WE HAVE PURCHASED FROM A LOT. I FEEL UNSAFE DRIVING THE CAR WITH MY FAMILY UNSURE OF WHAT OTHER PROBLEM MAY OCCUR…
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TAKATA RECALL THERE ARE MULTIPLE ELECTRICAL PROBLEMS OCCURRING WITH THE VEHICLE, ALONG WITH MECHANICAL PROBLEMS AND THE CAR IS USED TO COMMUTE TO WORK AND HOME. THESE ISSUES HAVE NEVER OCCURRED WITH ANY OTHER NEW CAR WE HAVE PURCHASED FROM A LOT. I FEEL UNSAFE DRIVING THE CAR WITH MY FAMILY UNSURE OF WHAT OTHER PROBLEM MAY OCCUR.
NHTSA ODI #11076189
15 miles · Feb 15, 2018
Electrical SystemFuel/propulsion SystemUnknown Or Other
ENGINE HESITATES WHEN TRYING TO ACCELLERATE FROM JUST STOPPED TO 30MPH AND GEAR FEELS LIKE IT IS IN A LOWER GEAR THAN IT IS EVEN THOUGH IT IS AN AUTOMATIC. DASHBOARD COMPLETELY FLICKERS ALL AREAS OF OPERATION UNTIL FINALLY SHOWING MPH. WHEN I PURCHASED VEHICLE BRAND NEW, IT HAD TO BE TOWED INTO DEALER NEXT MORNING. DEALER STA…
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ENGINE HESITATES WHEN TRYING TO ACCELLERATE FROM JUST STOPPED TO 30MPH AND GEAR FEELS LIKE IT IS IN A LOWER GEAR THAN IT IS EVEN THOUGH IT IS AN AUTOMATIC. DASHBOARD COMPLETELY FLICKERS ALL AREAS OF OPERATION UNTIL FINALLY SHOWING MPH. WHEN I PURCHASED VEHICLE BRAND NEW, IT HAD TO BE TOWED INTO DEALER NEXT MORNING. DEALER STATED BATTERY WAS DEAD AND NEEDED CHARGED AS WELL AS THERE BEING LITTLE TO NO OIL IN VEHICLE. I HAVE NEVER ENCOUNTERED THIS WITH A NEW VEHICLE BEFORE. ALSO THE MESH FROM THE PASSENGER DOOR IS SEPARATING FROM THE HANDLE AS OF 1 WEEK FROM PURCHASE.
NHTSA ODI #11073188
Mileage unknown · Feb 14, 2018
Electrical SystemUnknown Or Other
TRANSMISSION DID NOT SHIFT INTO GEAR AFTER MAKING A TURN AND RETURNING TO THE GAS PEDAL , DID NOT SHIFT INTO GEAR GOING UP A HILL, SOUDING LIKE IT WENT INTO DOWNHILL ASSIST ON FLAT GROUND, ROLLS BACKWARDS AFTER PARKED OR CLUNKS WHEN GOING INOT REVERSE ALSO SLAMS INTO FIRST AT TIME AFTER TAKE OFF . HEATED SEATS TURN DOEN OR OFF …
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TRANSMISSION DID NOT SHIFT INTO GEAR AFTER MAKING A TURN AND RETURNING TO THE GAS PEDAL , DID NOT SHIFT INTO GEAR GOING UP A HILL, SOUDING LIKE IT WENT INTO DOWNHILL ASSIST ON FLAT GROUND, ROLLS BACKWARDS AFTER PARKED OR CLUNKS WHEN GOING INOT REVERSE ALSO SLAMS INTO FIRST AT TIME AFTER TAKE OFF . HEATED SEATS TURN DOEN OR OFF AFTER 25 MIN, HEATING STEARING LIGHT WILL BE ON AND WHEEL IS COLD, RADIO CHAMGES CHHANELLS OR VOLUME WHEN CONTROLS ARENT BEING USED, REMOTE START DOESNT ALWAYS WORK CAR HAS BEEN TO DEALER SEVERAL TIMES FOR REPAIR AND STILL NOT FIXED AND HAVE NOT RETURNED MY CALLS TO BRING IT BACK NOW AT 36500 MILES SINCE THEY HAVE NOT CALLED BACK. PROBLEMS STARTED AROUND 6000 MILE MARK
NHTSA ODI #11072897
28,000 miles · Jan 22, 2018
Unknown Or Other
VEHICLE SHIFTS VERY HARD. WHEN SHIFTING INTO DRIVE JUMPS FORWARD AND SIMILARLY JUMPS BACK ON REVERSE. VEHICLE WAS STATIONARY IN A PARKING LOT WENT FROM PARK TO REVERSE AND APPLIED A SLIGHT AMOUNT OF GAS, VEHICLE SHOT BACKWARDS CAUSING ME TO SHARPLY TURN THE WHEEL TO AVOID A COLLISION. SIMILARLY, WHEN FIRST PLACING VEHICLE IN D…
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VEHICLE SHIFTS VERY HARD. WHEN SHIFTING INTO DRIVE JUMPS FORWARD AND SIMILARLY JUMPS BACK ON REVERSE. VEHICLE WAS STATIONARY IN A PARKING LOT WENT FROM PARK TO REVERSE AND APPLIED A SLIGHT AMOUNT OF GAS, VEHICLE SHOT BACKWARDS CAUSING ME TO SHARPLY TURN THE WHEEL TO AVOID A COLLISION. SIMILARLY, WHEN FIRST PLACING VEHICLE IN DRIVE GOING AROUND 15 MILES AN HOUR VEHICLE WILL JUMP FORWARD NOTICABLY.
NHTSA ODI #11064178
45,000 miles · Jan 9, 2018
Unknown Or Other
RADIATOR FAN MAKES RATTLING SOUND WHILE STATIONARY AND WHILE DRIVING. VERY LOUD AND CAUSES CAR TO OVERHEAT WHEN RAN FOR ANY EXTENDED PERIOD OF TIME.
NHTSA ODI #11061435
54,000 miles · Dec 19, 2017
Unknown Or Other
THE JEEP HAS BEEN TAKEN TO AN AUTHORIZED DEALER 3 TIME FOR THE SAME PROBLEM. THE RENEGADE WHEN REACHING SPEEDS OF APPROXIMATELY 30 MILES PER HOUR PRODUCES THE SAME SOUND AS RUNNING OVER RUMBLE STRIPS. THE SOUND CAN GET VERY LOUD MAKING IT DIFFICULT TO HEAR WHAT IS GOING ON IN THE SURROUNDINGS (HORN, SIREN, ETC). THE AUTHORIZED J…
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THE JEEP HAS BEEN TAKEN TO AN AUTHORIZED DEALER 3 TIME FOR THE SAME PROBLEM. THE RENEGADE WHEN REACHING SPEEDS OF APPROXIMATELY 30 MILES PER HOUR PRODUCES THE SAME SOUND AS RUNNING OVER RUMBLE STRIPS. THE SOUND CAN GET VERY LOUD MAKING IT DIFFICULT TO HEAR WHAT IS GOING ON IN THE SURROUNDINGS (HORN, SIREN, ETC). THE AUTHORIZED JEEP SERVICE STATION HAS BEEN UNABLE TO LOCATE THE PROBLEM BUT ACKNOWLEDGES THEY CAN HEAR THE SOUND. THIS ISSUE HAS BEEN REPORTED ON SEVERAL JEEP RENEGADE FORUMS, STATING THE WARRANTIED DIFFERENTIAL WAS REQUIRED TO BE REPLACED, THEY DEEMED THIS 'NOT NECESSARILY THE PROBLEM'.FCA HAS BEEN INFORMED OF THIS ISSUE AND SEEMS TO THINK IT POSES NO SAFETY CONCERN. THIS IS A 9 SPEED AUTO TRANSMISSION.
NHTSA ODI #11055559
4,000 miles · Dec 7, 2017
StructureUnknown Or Other
THE SEAL BETWEEN THE WINDOW AND THE TOP OF THE DRIVER DOOR HAS BEEN REPLACED TWICE BY THE DEALER. THE SEAL CONTINUES TO CRACK ALLOWING WIND AND WATER TO ENTER THE CABIN. THE SOUND IS LOUD ENOUGH TO DROWN OUT THE RADIO AND IS DISTRACTING. THIS OCCURS WHILE THE VEHICLE IS IN MOTION.
NHTSA ODI #11052970
27,000 miles · Nov 5, 2017
Unknown Or Other
THE COOLING FAN HAS COME LOOSE AND APPEARS TO BE NEAR FAILURE, WHICH HAS PREVENTED ME FROM OPERATING THE VEHICLE. THE VEHICLE IS ONLY TWO YEARS OLD WITH 27,000 MILES AND APPEARS TO BE A WIDESPREAD ISSUE WITH THIS MODEL; THIS SHOULD NOT BE HAPPENING IN A VEHICLE THIS NEW!
NHTSA ODI #11043425
Official recalls
3Jul 20, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Renegade vehicles manufactured August 25, 2014, to June 25, 2016, equipped with a factory-installed optional trailer hitch package. The trailer hitch assembly may have been attached with only a single fastener per side, not three per side as required.
Consequence & remedy
Consequence: Without the proper amount of fasteners, the trailer hitch assembly may separate from the vehicle, and any towed vehicle may no longer be properly connected, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install two additional fasteners per side, free of charge. The recall began on October 13, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S62.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Aug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Renegade vehicles manufactured September 18, 2014, to June 25, 2015. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on September 30, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
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