NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
97 reportsClear category filter15 miles · Aug 29, 2019
Unknown Or Other
THIS JEEP WITH APPROXIMATELY COUPLE MONTHS OF PURCHASE THE WHOLE COMPUTER SYSTEM WENT BLANK AND HAD TO BE REPLACED. THERE WAS ALSO A RECALL FOR SOME PART.THEN THEN THE BATTERY AND SOME OTHER PART HAD TO BE REPLACED. SOON AFTER THE ENGINE MOUNT. THEN THE VEHICLE OVERHEATED AND HAD TO BE TOWED TO THE DEALER. NOW AGAIN THE COOLA…
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THIS JEEP WITH APPROXIMATELY COUPLE MONTHS OF PURCHASE THE WHOLE COMPUTER SYSTEM WENT BLANK AND HAD TO BE REPLACED. THERE WAS ALSO A RECALL FOR SOME PART.THEN THEN THE BATTERY AND SOME OTHER PART HAD TO BE REPLACED. SOON AFTER THE ENGINE MOUNT. THEN THE VEHICLE OVERHEATED AND HAD TO BE TOWED TO THE DEALER. NOW AGAIN THE COOLANT SYSTEM IS OVER HEATING AGAIN, TOOK IT TO PEP BOYS AND THEY CAN'T SEEM TO DETECT THE PROBLEM I AM TAKING IT TO THE DEALER TOMORROW. BUT WE RECEIVED A LETTER OVER A YEAR AGO STATING THAT THIS MODEL OF VEHICLE IS BACK IN WARRANTY SINCE THERE SEEM TO BE A PROBLEM WITH THOSE VEHICLE. NOW I HOPE I CAN GET THIS LETTER TO TAKE TO THE DEALER. THIS HAPPENS WHEN THE VEHICLE IS IN MOTION.
NHTSA ODI #11252344
40,000 miles · Aug 25, 2019
Electrical SystemEngineUnknown Or Other
I GOT UP TO GET READY TO GO TO CHOIR REHEARSAL MY JEEP WOULD NOT CRANK, AND THE KEY WAS STUCK IN THE SWITCH, IT TOOK ALMOST 30 MINUTES TO GET THE KEY OUT, FINALLY THE JEEP CRANKED BUT I COULD NOT GET THE GEAR TO GO INTO REVERSE, DRIVE OR NOTHING, AND ON THE DASH BOARD WHERE IT TELLS YOU HOW MANY MILES YOU HAVE ON THE AUTOMOBILE …
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I GOT UP TO GET READY TO GO TO CHOIR REHEARSAL MY JEEP WOULD NOT CRANK, AND THE KEY WAS STUCK IN THE SWITCH, IT TOOK ALMOST 30 MINUTES TO GET THE KEY OUT, FINALLY THE JEEP CRANKED BUT I COULD NOT GET THE GEAR TO GO INTO REVERSE, DRIVE OR NOTHING, AND ON THE DASH BOARD WHERE IT TELLS YOU HOW MANY MILES YOU HAVE ON THE AUTOMOBILE IT WAS BLINKING AND ALSO ON THE DASH BOARD IT SAY SERVICE TRANSMISSION.. I HAVE READ ON YOUR SITE AS I WAS SEARCHING TO FIND OUT WHY THIS IS HAPPENING, SO MANY OF THESE JEEP SEEM TO DO THIS WHEN THEY REACH 40 THOUSAND MILES. I AM GRATEFUL THAT I WAS NOT ON THE ROAD BECAUSE THE DAY BEFORE THIS HAPPEN THE JEEP SEEM TO HAVE LOST SPEED IFOR A BRIEF MOMENT, THIS IS VERY DANGEROUS SOMETHING NEED TO BE DONE ABOUT THIS.
NHTSA ODI #11246269
40,000 miles · Aug 24, 2019
Electrical SystemUnknown Or Other
"TAKATA RECALL". MY KEY KEEP GETTING STUCK IN IGNITION AND MY JEEP WILL NOT GO INTO ANY GEAR. IT WILL SOMETIME CRANK, BUT IT TAKE FOREVER TO GET THE KEY OUT. MY JEEP IS STILL NEW AND IT IS MY OWN MEANS OF TRANSPORTATION. IT IS AT 40 THOUSANDS MILE. .NO MATTER WHAT I DO I CAN NOT GET IT TO LEAVE OUT OF PARK.
NHTSA ODI #11246244
55,568 miles · Aug 13, 2019
Electronic Stability Control (esc)Fuel/propulsion SystemUnknown Or Other
IT WAS WORKING FINE THEN OUT OF NO WHERE THE TRANSMISSION LIGHT CAME ON AND ALL THE EMERGENCY LIGHTS STARTED FLICKERING. THE SHIFT GEAR WON'T MOVE AND IT WON'T ACCELERATE WHEN ITS IN DRIVE. CAR SHAKES WHEN SHIFTING GEARS.
NHTSA ODI #11243713
53,000 miles · Aug 7, 2019
Unknown Or OtherVisibility/wiper
THERE'S IS NO ALTERNATIVE TO THE WINDSHIELD AND JEEP HAS THEM ON BACKORDER SINCE 2018. IT'S BEEN OVER A MONTH AND JEEP CANNOT PROVIDE RELEASE DATE. THIS IS A HUGE SAFETY AND VISIBILITY ISSUE
NHTSA ODI #11242218
Mileage unknown · Aug 1, 2019
Unknown Or Other
9 SPEED AUTONAMIC TRANSMISSION - CAN SHIFT INTO NEUTRAL WITH NO WARNING - CAN CAUSE AN ACCIDENT AND EVEN DEATH - I DRIVE EVERYDAY IN SAN ANTONIO TEXAS WHERE SPEED LIIT IS 60 MPH TO 75MPH
NHTSA ODI #11241160
16,590 miles · Jul 24, 2019
Power TrainUnknown Or Other
MY GARAGE HAS A SLIGHT INCLINE. WHEN I PUT THE CAR IN REVERSE, IT JERKS BACK AND FORTH UNTIL I APPLY THE BRAKES. ALSO WHEN IT SHIFTS INTO SECOND GEAR, I FEEL A SLIGHT HESITATION AND A HEAR A CLUNKING SOUND.
NHTSA ODI #11234607
22,000 miles · Jul 20, 2019
Unknown Or OtherVehicle Speed Control
WAS DRIVING TO NEWNAN, GA ON HIGHWAY WHEN CAR JUMPED INTO NEUTRAL CAUSING CAR TO SLOW ALMOST ENDING IN A REAR-END COLLUSION. I AM A CANCER PATIENT AND DRIVE FROM BROOKLET, GA TO NEWNAN GA FOR TREATMENT. ALSO WAS TOLD MY VEHICLE IS RECALL DUE TO THE COOLANT SYSTEM NOT WORKING PROPERLY.
NHTSA ODI #11233530
53,000 miles · Jun 24, 2019
Unknown Or Other
TRANSMISSION MAY NOT BE WORKING CORRECTLY THE DATE IS A ROUGH ESTIMATE BUT IT HAS BEEN DOING SOMETHING WEIRD LIKE JUMPING WHEN YOU PUT IT INTO REVERSE AND THEN DRIVE SO ANOTHER PERSON TOLIYME IT MAY BE TRANSMISSION RECALL ON IT SO I'M JUST CHECKING
NHTSA ODI #11222099
5,000 miles · May 29, 2019
Power TrainUnknown Or OtherVehicle Speed Control
THE TRANSMISSION IS CAUSING SAFETY ISSUES. WHEN ACCELERATING AFTER A VERY SLOW CRAWL OR STOP, THE ENGINE SHUTS OFF. NO WARNING LIGHTS, NO SOUNDS OR ANY INDICATION THAT ITS ABOUT TO SHUT OFF. THIS HAPPENS SPORADICALLY. ALSO, WHEN ACCELERATING AFTER A VERY SLOW CRAWL OR STOP, THE VEHICLE LAGS AND JOLTS FORWARD. FEELS LIKE SOME…
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THE TRANSMISSION IS CAUSING SAFETY ISSUES. WHEN ACCELERATING AFTER A VERY SLOW CRAWL OR STOP, THE ENGINE SHUTS OFF. NO WARNING LIGHTS, NO SOUNDS OR ANY INDICATION THAT ITS ABOUT TO SHUT OFF. THIS HAPPENS SPORADICALLY. ALSO, WHEN ACCELERATING AFTER A VERY SLOW CRAWL OR STOP, THE VEHICLE LAGS AND JOLTS FORWARD. FEELS LIKE SOMEONE HAS HIT YOU FROM BEHIND. NO WARNING LIGHTS, NO SOUNDS OR ANY INDICATION THIS IS ABOUT TO HAPPEN. THIS ALSO HAPPENS SPORADICALLY. THERE WERE A FEW NEAR-ACCIDENTS DUE TO THE VEHICLE SHUTTING OFF OR LUNGING IN INTERSECTIONS. IT HAS HAPPENED ON CITY STREETS AND FREEWAYS.IT WAS TAKEN INTO THE DEALERSHIP TO SURVEY. IT DIED IN THEIR PARKING LOT TWICE. THEY CLAIMED IT WAS THE OIL, THE BATTERY, ELECTRONICS, OR THAT IT WAS DRIVEN AWKWARDLY, ETC. THEY HAVE HELD THE VEHICLE FOR OVER 30DAYS, DID SOFTWARE FIXES, CHANGED THE OIL, CHANGED THE BATTERY. I ALSO WENT THROUGH THE CHRYSLER DISPUTE RESOLUTION. WHICH WAS UNFAVORABLE TO MYSELF DUE TO DEALERSHIP CLAIMING NOTHING WAS WRONG. DEALERSHIP DID NOT NOTATE TRUE EXPERIENCES WITH THE VEHICLE TO CHRYSLER. VEHICLE STILL STALLED AND LUNGED THEREAFTER. I REFUSED TO DRIVE IT DUE TO SAFETY REASONS AND HAD DEALERSHIP BUY IT BACK AT BLUEBOOK VALUE SO THAT I COULD PURCHASE A SAFE RELIABLE VEHICLE. THERE IS A CLASS ACTION SUIT REGARDING THE TRANSMISSION. I DID NOT CLAIM INTO THE CLASS ACTION SUIT BECAUSE AT THE TIME, I WAS IN THE PROCESS OF THE DISPUTE RESOLUTION.
NHTSA ODI #11210700
Official recalls
3Jul 20, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Renegade vehicles manufactured August 25, 2014, to June 25, 2016, equipped with a factory-installed optional trailer hitch package. The trailer hitch assembly may have been attached with only a single fastener per side, not three per side as required.
Consequence & remedy
Consequence: Without the proper amount of fasteners, the trailer hitch assembly may separate from the vehicle, and any towed vehicle may no longer be properly connected, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install two additional fasteners per side, free of charge. The recall began on October 13, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S62.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Aug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Renegade vehicles manufactured September 18, 2014, to June 25, 2015. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on September 30, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi
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