NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
170 reportsClear category filter25,900 miles · May 1, 2017
Power Train
THE TRANSMISSION SLAMS INTO GEAR BETWEEN FIRST AND SECOND GEAR. WHEN TURNING THE TRANSMISSION HAS SHIFTED INTO NEUTRAL RESULTING IN LOSS OF POWER. INABILITY TO ACCELERATE. HAS HAPPENED 5 TIMES. THE LAST TIME ALMOST RESULTED IN MY VEHICLE BEING HIT DURING A LEFT TURN WITH MY CHILDREN IN THE VEHICLE. TRANSMISSION HAS BEEN REPAIRED…
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THE TRANSMISSION SLAMS INTO GEAR BETWEEN FIRST AND SECOND GEAR. WHEN TURNING THE TRANSMISSION HAS SHIFTED INTO NEUTRAL RESULTING IN LOSS OF POWER. INABILITY TO ACCELERATE. HAS HAPPENED 5 TIMES. THE LAST TIME ALMOST RESULTED IN MY VEHICLE BEING HIT DURING A LEFT TURN WITH MY CHILDREN IN THE VEHICLE. TRANSMISSION HAS BEEN REPAIRED ONCE ALREADY. COMPUTER UPDATES DONE AND SINCE THE UPDATES IT IS WORSE THAN BEFORE. FEEL THAT THE VEHICLE IS BECOMING UNSAFE FOR ME AND MY FAMILY
NHTSA ODI #10981556
500 miles · Apr 10, 2017
Electrical SystemPower TrainService Brakes
BRAKES: BRAKES MAKING NOISE WHILE CAR IS IN MOTION SINCE PURCHASE; SEVERE ROTOR WEAR AND MALFUNCTION SIX MONTHS AFTER PURCHASE; ROTORS DEEPLY GOUGED AND GLAZED BLUE 12 MONTHS AFTER PURCHASE; BRAKE FUNCTION IN SERIOUS DECLINE; TWO THIRD PARTY MECHANICS CONFIRMED; JEEP DENIES THERE IS A PROBLEM AND REFUSES TO ADDRESS. TRANSMISSI…
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BRAKES: BRAKES MAKING NOISE WHILE CAR IS IN MOTION SINCE PURCHASE; SEVERE ROTOR WEAR AND MALFUNCTION SIX MONTHS AFTER PURCHASE; ROTORS DEEPLY GOUGED AND GLAZED BLUE 12 MONTHS AFTER PURCHASE; BRAKE FUNCTION IN SERIOUS DECLINE; TWO THIRD PARTY MECHANICS CONFIRMED; JEEP DENIES THERE IS A PROBLEM AND REFUSES TO ADDRESS. TRANSMISSION: (ALL ISSUES WHILE CAR IS IN MOTION - BOTH WHILE DRIVING FORWARD AND IN REVERSE) AUDIBLE THUDS, CLUNKS, "BICYCLE CHAIN" NOISE, DELAY 10-30 SECONDS WHEN CHANGING GEARS, GEARS SLIPPING WHILE IN MOTION (WITH INDICATOR LIGHT), ACCELERATION (DUE TO DOWN SHIFTING) AFTER BRAKING (IN STOP-AND-GO TRAFFIC) BUT I'M NOT STEPPING ON THE GAS PEDAL; WHEN STARTING FROM A FULL STOP (AT A TRAFFIC LIGHT) I PUSH ON THE GAS PEDAL BUT THE CAR DOESN'T MOVE, THEN LURCHES FORWARD AND CLUNKS); BACKING UP IN REVERSE, WHEN PUTTING THE CAR INTO DRIVE AND TRYING TO MOVE, THE CAR TAKES UP TO 30 SECONDS TO RECOGNIZE THIS BUT STILL CLUNKS AND LURCHES FORWARD ELECTRICAL: SEVERAL INDICATOR LIGHTS (SUCH AS THE ICY CONDITIONS INDICATOR) WORKED IN THE FIRST FEW MONTHS BUT NO LONGER WORK; REMOTE ENTRY ACCESS IS INTERMITTENT AT BEST (I HAVE TO BE PRACTICALLY TOUCHING THE CAR WITH MY REMOTE TO UNLOCK IT); SOMETIMES THE CAR DOESN'T ACKNOWLEDGE THERE IS REMOTE ENTRY AT ALL; THE ABILITY TO ADJUST THE DRIVERS SIDE SEAT (SEAT RECLINE, SEAT POSITION) HAS FAILED AT TIMES (MOST RECENTLY I WAS ON A FERRY BOAT AND HAD PUT THE SEAT BACK TO NAP (CAR WAS OFF/PARKED) AND THE SEAT WOULD NOT GO BACK UP INTO A REGULAR DRIVING POSTION - HAD TO RESTART THE CAR ON/OFF SEVERAL TIMES BEFORE THE ABILITY WAS RESTORED); TWICE IN DECEMBER 2016 THE ENTIRE DASH COMPUTER GAVE ME A WARNING THAT THERE WAS A SYSTEM ISSUE (WHILE DRIVING ON THE FREEWAY) AND IT SHUT DOWN AND REBOOTED WHILE I WAS DRIVING; WHEN STARTING THE CAR EVERY SINGLE LIGHTING DASH WARNING LIGHT COMES ON AND FLASHES OVER AND OVER (5 MINS)
NHTSA ODI #10971700
3,500 miles · Mar 31, 2017
Electrical SystemEnginePower Train
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING 30 MPH, THERE WAS A STRONG VIBRATION AND THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE MADE A GRINDING NOISE WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE PROGRAM NEEDED TO …
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TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DRIVING 30 MPH, THERE WAS A STRONG VIBRATION AND THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE CONTACT ALSO STATED THAT THE VEHICLE MADE A GRINDING NOISE WHEN SHIFTING GEARS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE PROGRAM NEEDED TO BE UPDATED FOR THE ENGINE AND TRANSMISSION. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SEVERAL OTHER TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 3,500.
NHTSA ODI #10969804
33,000 miles · Mar 3, 2017
Power Train
ON THREE SEPARATE OCCASIONS SINCE DECEMBER 29TH, 2016, MY JEEP RENEGADE HAS HAD DANGEROUS DRIVETRAIN/TRANSMISSION ISSUES. VEHICLE'S 9 SPEED AUTOMATIC TRANSMISSION WILL UNEXPECTEDLY STOP SHIFTING, ACCOMPANIED BY "CHECK ENGINE" AND "CHECK TRANSMISSION" WARNINGS ON THE DASH. OCCURS RANDOMLY DURING NORMAL OPERATION, AT MULTIPLE SP…
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ON THREE SEPARATE OCCASIONS SINCE DECEMBER 29TH, 2016, MY JEEP RENEGADE HAS HAD DANGEROUS DRIVETRAIN/TRANSMISSION ISSUES. VEHICLE'S 9 SPEED AUTOMATIC TRANSMISSION WILL UNEXPECTEDLY STOP SHIFTING, ACCOMPANIED BY "CHECK ENGINE" AND "CHECK TRANSMISSION" WARNINGS ON THE DASH. OCCURS RANDOMLY DURING NORMAL OPERATION, AT MULTIPLE SPEEDS. VEHICLE WILL NOT DOWNSHIFT, CAUSING LACK OF ABILITY TO ACCELERATE TO STAY WITH TRAFFIC. ISSUE SUBSIDES AFTER PARKING OVERNIGHT. BROUGHT VEHICLE TO TWO DIFFERENT DEALERSHIPS, WHERE SOFTWARE UPDATES AND A "FLASH" OF THE TRANSMISSION WAS COMPLETED. DEALERSHIPS WERE UNABLE TO IDENTIFY THE CAUSE OF THE ISSUE, EVEN THOUGH I WAS ABLE TO DRIVE TO DEALERSHIP WHILE THE ISSUE WAS HAPPENING ON ONE OCCASION. JEEP WARRANTY OFFICE HAS NOT OFFERED ANY RESOLUTION TO THE RECURRING UNSAFE TRANSMISSION ISSUE AFTER MULTIPLE COMPLAINTS VIA EMAIL AND TELEPHONE.
NHTSA ODI #10958555
600 miles · Feb 19, 2017
Fuel/propulsion SystemPower TrainVehicle Speed Control
WHILE DRIVING CAR LOST POWER LOOKED DOWN CAR SHIFTED INTO NEUTRAL BY ITSELF. THEN A FEW DAYS LATER RADIO N BACKUP CAMERA DID NOT TURN ON FINALLY DID AFTER PUSHING THE RADIO ON BUTTON THEN AFTER A FEW MILES JEEP STARTED BUCKING AND HEARD A WHINING NOISE WHILE STEPPING ON GAS. READ MAY COMPLAINTS AND THIS IS A DANGEROUS VEHICLE. T…
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WHILE DRIVING CAR LOST POWER LOOKED DOWN CAR SHIFTED INTO NEUTRAL BY ITSELF. THEN A FEW DAYS LATER RADIO N BACKUP CAMERA DID NOT TURN ON FINALLY DID AFTER PUSHING THE RADIO ON BUTTON THEN AFTER A FEW MILES JEEP STARTED BUCKING AND HEARD A WHINING NOISE WHILE STEPPING ON GAS. READ MAY COMPLAINTS AND THIS IS A DANGEROUS VEHICLE. THIS HAPPENED THE FIRST TIME WHILE DRIVING @ 50 MPH THE SECOND TIME I WAS STATIONARY STARTING UP AT FIRST THEN BUCKING N NOISE STARRED AT @ 30 MPH.
NHTSA ODI #10955468
1,000 miles · Feb 8, 2017
Power TrainService BrakesVehicle Speed Control
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DEPRESSING THE BRAKE PEDAL, A LOUD SQUEALING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS BEFORE THE FAILURE WAS REMEDIED. ALSO, WHILE DRIVING IN REVERSE, THE SHIFTER WOULD ERRONEOUSLY SWITCH TO NEUTRAL. EVENTUALLY, THE FAILURE OCCURRED WHILE THE VEH…
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TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE DEPRESSING THE BRAKE PEDAL, A LOUD SQUEALING NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS BEFORE THE FAILURE WAS REMEDIED. ALSO, WHILE DRIVING IN REVERSE, THE SHIFTER WOULD ERRONEOUSLY SWITCH TO NEUTRAL. EVENTUALLY, THE FAILURE OCCURRED WHILE THE VEHICLE WAS IN DRIVE. THE CONTACT INDICATED THAT THE VEHICLE WOULD ALSO SUDDENLY SURGE FORWARD WHILE IN THE PARK POSITION. THE CAUSE OF THE FAILURES WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,000.
NHTSA ODI #10950240
28,000 miles · Jan 30, 2017
Electrical SystemPower Train
VIN - [XXX] HERE'S ALL THE ISSUES I HAVE: - HARD SHIFTING - LOSS OF POWER WHEN TURNING AND ACCELERATING, EVEN ON BONE DRY ROADS - ALL LIGHTS (BRAKES, HEADLIGHTS, FOG LAMPS, TURN SIGNALS) MALFUNCTIONING (INOPERABLE) ON STARTUP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).…
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VIN - [XXX] HERE'S ALL THE ISSUES I HAVE: - HARD SHIFTING - LOSS OF POWER WHEN TURNING AND ACCELERATING, EVEN ON BONE DRY ROADS - ALL LIGHTS (BRAKES, HEADLIGHTS, FOG LAMPS, TURN SIGNALS) MALFUNCTIONING (INOPERABLE) ON STARTUP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10948411
27,500 miles · Jan 11, 2017
Power Train
WHILE ON THE HIGHWAY MY VEHICLE DECREASED SPEED, AND I WAS UNABLE TO PICK UP SPEED ABNORMALLY. WHILE PUSHING ON THE GAS, IT GAVE A "NEUTRAL FEEL" AS IF I WERE ON NEUTRAL. MY VEHICLE HAS NOT BEEN RECALLED FOR THE SIMILAR RECALL NHTSA REFERENCE: #16V545000
NHTSA ODI #10944291
100 miles · Dec 27, 2016
Power Train
9 SPEED AUTOMATIC TRANSMISSION IS NOT ENGINEERED PROPERLY. GEAR SHIFTS ARE VERY HARD AND SUDDEN, ESPECIALLY IN 1-3 GEARS. ACCELERATION IS DELAYED.
NHTSA ODI #10937553
1,500 miles · Dec 2, 2016
Electronic Stability Control (esc)Power TrainTraction Control System
TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE AND MAKE RIGHT OR LEFT TURNS, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABL…
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TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE AND MAKE RIGHT OR LEFT TURNS, THE VEHICLE FAILED TO RESPOND. THE CONTACT ALSO STATED THAT THE TRACTION CONTROL WARNING LIGHT ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO DIAGNOSE OR PRODUCE A FAULT CODE FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,500. ...UPDATED 01/23/17 *BF UPDATED 7/12/18*JB
NHTSA ODI #10929524
Official recalls
3Jul 20, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Renegade vehicles manufactured August 25, 2014, to June 25, 2016, equipped with a factory-installed optional trailer hitch package. The trailer hitch assembly may have been attached with only a single fastener per side, not three per side as required.
Consequence & remedy
Consequence: Without the proper amount of fasteners, the trailer hitch assembly may separate from the vehicle, and any towed vehicle may no longer be properly connected, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install two additional fasteners per side, free of charge. The recall began on October 13, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S62.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Aug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Renegade vehicles manufactured September 18, 2014, to June 25, 2015. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on September 30, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi