2015 Jeep Renegade

I am writing to report a recurring safety issue with my vehicle’s transmission. When attempting to accelerate into traffic, the engine revs high but fails to deliver power to the wheels, acting as if it is in neutral. This failure to shift into gear has occurred several times and poses a significant safety risk. I have maintained the vehicle regularly, including recent fluid changes. My research indicates that this year and model are subject to Recall 16V529000, which specifically addresses the 9-SPD 948TE automatic transmission found in my vehicle. I have no record of this recall being performed on my car.

The contact owns a 2015 Jeep Renegade. While the contact's husband was driving at an undisclosed speed, the engine seized. The contact stated several unknown warning lights were illuminated. The contact's husband attempted to restart the vehicle; however, the vehicle failed to restart. The contact stated that after several attempts, the vehicle eventually started. There were no warning lights illuminated. The vehicle was taken to an independent mechanic where it was diagnosed with a failed shift solenoid number 5 control circuit range performance. The contact was informed that the shift solenoid number 5 circuit range performance needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 83,300.

After I filled up my tank, I drove and turned onto a busy highway. As I was turning, it felt like my car went into neutral. I had to take my foot off of the gas and looked to see if the shifter switched gears, but it was still in drive. After about 10 seconds it shifted into gear. If I did not wait for the road to be clear I could have gotten into a major accident.

Complaint Summary: I brought my 2015 Jeep Renegade Trailhawk (VIN: [XXX] ) to AutoNation CDJR Roseville on May 17, 2025, for the U90 emissions recall. The catalytic converter was replaced, and the PCM software was updated. However, the U0402 diagnostic trouble code (implausible data received from TCM) remains stored. This code has been persistent and prevents the vehicle from passing California emissions, which is required for my registration as the car was transferred from out-of-state. The service advisor initially stated that the TCM was updated, but later corrected himself and admitted the TCM already had the latest version and was not reprogrammed. I have not been given written confirmation that the TCM software or wiring was verified or addressed. I am concerned the dealership is refusing to properly resolve this under recall and is instead recommending a full transmission replacement without supporting mechanical codes or verifying the emissions system software/communication is compliant. I’m requesting FCA’s assistance, and the BAR in California to enforce the complete and proper execution of the U90 recall and resolution of the U0402 code under recall scope. Please help ensure the vehicle is brought into emissions compliance. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The contact owns a 2015 Jeep Renegade. The contact stated that while driving at an undisclosed speed, the vehicle suddenly shifted into neutral independently. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. The check engine warning light was illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the shifter assembly tower lever. The vehicle was repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 86,000.

The contact owns a 2015 Jeep Renegade. The contact stated while driving from a stop sign, the transmission shifted abnormally hard. The vehicle was taken to an independent mechanic and diagnosed with a wiring harness failure and transmission failure. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The contact was advised to take the vehicle to the dealer for assistance. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,900.

The contact owns a 2015 Jeep Renegade. The contact stated that while attempting to start the vehicle, the vehicle failed to start. There several unknown warning lights illuminated. The contact also stated that while driving at various speeds, the vehicle was jerking and hesitating while shifting between gears. The contact stated that the battery was replaced; however, the failure persisted. The vehicle was taken to an unknown local dealer where several unknown parts were replaced; however, the failure persisted. The contact stated that the vehicle had been inoperable for two months since the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 60,000.

2015 Jeep Renegade Trailhawk has a failed PTU being repaired at a cost of $3500. There are only 41,000 miles. In 2022 while still under warranty I had it in for shifting hard problems. I was told it was the thermostat which they replaced. I didn't take it back to Jeep until May,2024 due to it was only shifting hard sometimes and I figured they would not do anything. I took the car in due to hard shift and tire pressure light being on a day after it came on. Jeep fixed, a day later it came back, Jeep fixed. When I got home, TP light on again. Now they tell me the shifting is a different problem because the computer says DTC code went off a month ago saying there was a problem (and claim I have to bring in within a week). No warning lights or messages other than the tire pressure light which is still being fixed. Also see SB#21-025-19