2015 Jeep Renegade

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. MOMENTS AFTER THE VEHICLE WAS TURNED OFF, IT FAILED TO RESTART. THE VEHICLE WAS TOWED TO FOX CHRYSLER (4100 PLAINFIELD AVE NE, GRAND RAPIDS, MI) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP WAS FAULTY; HOWEVER, THE PART WOULD NOT AVAILABLE UNTIL AUGUST OF 2019. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,147.

THE CAR WILL TURN OFF WHILE DRIVING, THINKING THAT IT IS OUT OF GAS, WHEN IN ACTUALITY THE CAR HAS BETWEEN 3-4 BARS OF GAS LEFT. NO "LOW FUEL" WARNING LIGHT OR NOTIFICATION WILL APPEAR. THIS HAS HAPPENED TO ME THREE TIMES IN THE PAST MONTH, ONCE WHILE ON THE INTERSTATE TRAVELING OUT OF TOWN & THE CAR LITERALLY STARTED SPUTTERING AND CUT COMPLETELY OFF AT 65 MPH ALMOST CAUSING A REAR END COLLISION WITH A SEMI. I HAVE TWO SMALL CHILDREN & I DO NOT FEEL SAFE DRIVING THIS VEHICLE AT ALL, ESPECIALLY WITH THEM IN THE CAR. I PURCHASED THIS CAR IN NOVEMBER 2018 & EVERY TIME THE VEHICLE WAS LOW ON GAS, I WOULD RECEIVE A NOTIFICATION & THE LIGHT WOULD APPEAR. HOWEVER AS I STATED PREVIOUSLY ON THREE SEPARATE OCCASIONS THE VEHICLE SHUT OFF AT 3-4 BARS OF GAS WITHOUT ANY NOTIFICATION WHATSOEVER.

AT TIMES, MY RADIO HAS TURNED OFF ON ITS OWN AND WHEN I'M ON THE PHONE IT WILL DISCONNECT FROM THE BLUETOOTH TO MY PHONE MULTIPLE TIMES DURING THE CALL. ANOTHER ISSUE I'M HAVING IS WHEN I AM DRIVING, IT HAS FALLEN DEAD ON ME IN THE MIDDLE OF THE ROAD AND WON'T RESTART. IT'S HAPPENED AT A TRAFFIC LIGHT AND WHILE DRIVING. I'VE TRIED TURNING OFF MY LIGHTS, RADIO, A/C TO RESTART WITH NO LUCK. EACH TIME I'VE HAD TO GET TOWED HOME. I HAVE A STANDARD TRANSMISSION. EACH TIME IT'S HAPPENED, I'VE HAD FRESH OIL, GAS AND A GOOD BATTERY. LASTLY, SOMETIMES I'LL START SMELLING SOMETHING LIKE A BURNING SMELL AS IF SOMETHING IS HOT OR OVERHEATING, BUT I NEVER GET A MESSAGE ON MY DASH. IVE ALSO TAKEN IT TO THE DEALERSHIP AND THEY SAID NOTHING WAS WRONG. I DON'T KNOW WHAT IS GOING ON AND I GOT IT NOV 2017.

THERE IS A POWER SURGE AT TIMES AND MAJORITY OF TIMES THERE IS A "LULL" OF POWER AT TAKE OFF. UPON DEPARTURE AT A STOP LIGHT, THERE IS HESITATION WHEN GAS IS APPLIED SO YOU HAVE TO HEAVILY APPLY GAS. OTHER TIMES YOU GO TO PARK AND COME TO STOP THEN THE CAR SURGES BEFORE PLACING IN PARK. I HAVE REPORTED THIS TO MY DEALER SINCE PURCHASE SEVERAL TIMES SINCE MARCH 2018 WITH NO RESOLVE. THEY STATE NO RECALL AND NOTHING SHOWS UP WHEN TESTING IT. VEHICLE STILL

MULTIPLE TIMES SINCE OWNING THIS VEHICLE THE PAST 7 MONTHS, I HAVE HAD TO GET 3 OIL CHANGES AND TOP OFF THE OIL MANY TIMES IN BETWEEN, WHICH IS MUCH MORE THAN THE MANUAL STATES IS NECESSARY. THIS VEHICLE BURNS THROUGH OR LOSES OIL TOO QUICKLY, WHICH CAUSES THE VEHICLE TO TURN OFF WHILE DRIVING (IN MOTION) WHICH IS A HUGE SAFETY CONCERN. IT OFTEN TURNS OFF GOING UP OR DOWN HILL, AND AFTER OR MID TURN (WHAT LITTLE OIL IS REMAINING SHIFTS) ON CITY STREETS. MY CAR HAS TURNED OFF ITSELF IN THE MIDDLE OF TRAFFIC MORE THAN A DOZEN TIMES. SOMETIMES IT TAKES A COUPLE MINUTES BEFORE IT WILL TURN ITSELF BACK ON. LIKE MENTIONED, THIS HAS OCCURRED MORE THAN A DOZEN TIMES SINCE MAY 2018 (PURCHASED VEHICLE IN MARCH 2018). BETWEEN 10/29 AND 10/31, IT OCCURRED 9 TIMES. IF NECESSARY, I HAVE DOCUMENTATION OF THE FREQUENCY OF SERVICE NEEDED.

VEHICLE JERKED HARD AND IMMEDIATELY LOST PROPULSION WHILE DRIVING 73 MPH ON INTERSTATE. WAS ABLE TO COAST TO A STOP AT A REST AREA, ENGINE LIGHT CAME ON, CAR SHUT OFF. WOULD RESTART FOR A FEW SECONDS AND DIE AGAIN. WHEN TRYING TO START IT A MESSAGE SHOWED UP SAYING TO STOP THE CAR WHEN SHIFTING GEARS, THE CAR WAS IN PARK AND NOT MOVING. PARKING BRAKE LIGHT CAME ON WITHOUT APPLYING IT, TOOK SEVERAL ATTEMPTS TO GET IT TO GO OFF. ROADSIDE ASSISTANCE HAD IT TOWED TO CLOSEST JEEP DEALERSHIP. CAR STARTED FOR THEM THE NEXT DAY AND THEY SAID NO CODES SHOWED UP AND THAT THE CAR STOPPED BECAUSE IT WAS LOW ON OIL AND 200 MILES PAST TIME FOR AN OIL CHANGE. SAID THIS WAS A FEATURE OF THE CAR -IF IT WAS LOW ON OIL IT WOULD JUST DIE SO IT COULDN'T BE DAMAGED BY DRIVING IT WITH LOW, OR NO, OIL, AND THAT NO WARNING LIGHT WOULD COME ON. THEY CHANGED THE OIL, PRONOUNCED IT FIXED AND I GOT IT BACK. 3 DAYS LATER I WAS DRIVING HOME ON A HILLY, WINDY, 2-LANE ROAD, 25 MPH, THE CAR AGAIN LOST PROPULSION, THIS TIME WITHOUT JERKING FIRST. I WAS ABLE TO COAST DOWNHILL TO A WIDE SPOT IN THE ROAD AND STOP. WHEN THE ENGINE LIGHT CAME ON AND A "SERVICE ENGINE" MESSAGE APPEARED. CALLED MY HUSBAND, WHEN HE GOT THERE WE RESTARTED THE CAR AND IT WAS SHAKING LIKE CRAZY AND SOUNDED LIKE A BUNCH OF HEAVY METAL OBJECTS WERE BEING TUMBLED IN A METAL DRUM. CALLED ROADSIDE ASSISTANCE AND THE CAR WAS TOWED TO THE SAME DEALER AS BEFORE. AFTER 2 DAYS THEY CALLED ME AND SAID THAT IT NEEDED AN ENGINE WIRING HARNESS, CAM SHAFT SENSOR, CRANK SHAFT AND SPARK PLUGS, PLUS THE DIAGNOSTIC CHECK. WANTED ME TO PAY FOR THE WORK. CALLED MY EXTENDED WARRANTY COMPANY, THEY SAID IT HAD TO BE TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED SINCE IT WAS LESS THAN 40 MILES AWAY, SO IT WAS TOWED THERE. STILL WAITING TO HEAR FROM ORIGINAL DEALERSHIP AS TO WHAT THEY THINK THE PROBLEM IS, TODAY IS THE 4TH DAY THEY'VE HAD THE CAR.

ENGINE HESITATES WHEN TRYING TO ACCELLERATE FROM JUST STOPPED TO 30MPH AND GEAR FEELS LIKE IT IS IN A LOWER GEAR THAN IT IS EVEN THOUGH IT IS AN AUTOMATIC. DASHBOARD COMPLETELY FLICKERS ALL AREAS OF OPERATION UNTIL FINALLY SHOWING MPH. WHEN I PURCHASED VEHICLE BRAND NEW, IT HAD TO BE TOWED INTO DEALER NEXT MORNING. DEALER STATED BATTERY WAS DEAD AND NEEDED CHARGED AS WELL AS THERE BEING LITTLE TO NO OIL IN VEHICLE. I HAVE NEVER ENCOUNTERED THIS WITH A NEW VEHICLE BEFORE. ALSO THE MESH FROM THE PASSENGER DOOR IS SEPARATING FROM THE HANDLE AS OF 1 WEEK FROM PURCHASE.

DRIVING ALONG AT ABOUT 40 MPH ON A RURAL ROAD ON VACATION OUT WEST WHEN THE VEHICLE QUIT ACCELERATING. COASTED TO ROADSIDE. UPON TURNING VEHICLE OFF, MADE SOUNDS FOR A WHILE. LET IT REST AND TRIED TO RESTART ON MULTIPLE OCCASIONS. NO LUCK. THE VEHICLE WAS TOWED AND DEALERSHIP SAID THE FUEL PUMP HAD TO BE REPLACED. MILEAGE WAS 64K. THE FUEL PUMP IS NOT CONSIDERED PART OF THE POWER TRAIN SO THIS WAS NOT COVERED UNDER WARRANTY.