← New search

2015 Jeep Renegade

Owner reports · Recalls · Investigations

More warning signs than most Renegade years

Owner complaints for the 2015 Jeep Renegade are substantially higher than the model-year median of 79.

About this comparison →

When problems were reported

Mileage at the reported incident

400 reports with mileage · 111 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Power Train. Review the 170 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 161 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 129 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

8 crash reports8 fire reports1 injury reports

Engine complaints

161 reports
Clear category filter
43,000 miles · Apr 30, 2018
Engine

THE RADIATOR COOLING FAN IS VIBRATING ITSELF OFF. THE VEHICLE HAD LOW MILEAGE STILL- UNDER 45,000. LOOKED IT UP AND THERE ARE NUMEROUS PEOPLE WITH THE SAME ISSUE AND APPARENTLY THE PART IS BACK ORDERED FOR MONTHS, WHICH MEANS I AM PAYING FOR A VEHICLE I CANNOT DRIVE. SEEMS LIKE A MANUFACTURER ISSUE TO ME. THERE SHOULD BE A RECAL…

Read full complaint

THE RADIATOR COOLING FAN IS VIBRATING ITSELF OFF. THE VEHICLE HAD LOW MILEAGE STILL- UNDER 45,000. LOOKED IT UP AND THERE ARE NUMEROUS PEOPLE WITH THE SAME ISSUE AND APPARENTLY THE PART IS BACK ORDERED FOR MONTHS, WHICH MEANS I AM PAYING FOR A VEHICLE I CANNOT DRIVE. SEEMS LIKE A MANUFACTURER ISSUE TO ME. THERE SHOULD BE A RECALL.

NHTSA ODI #11091039

54,600 miles · Apr 2, 2018
Engine

A LOUD WOBBLING SOUND WAS NOTICED FROM THE ENGINE BAY OF THE VEHICLE. INVESTIGATION OF THE SOUND REVEALED THE RADIATOR COOLING FAN TO BE VIBRATING VIOLENTLY WHILE ENGAGED. SHORTLY AFTER THIS DISCOVERY THE FAN FAILED TO ENGAGE. VEHICLE WAS TAKEN TO STEVE LANDERS JEEP LOCATED AT 401 COLONEL GLENN PLAZA LOOP LITTLE ROCK, AR 7221…

Read full complaint

A LOUD WOBBLING SOUND WAS NOTICED FROM THE ENGINE BAY OF THE VEHICLE. INVESTIGATION OF THE SOUND REVEALED THE RADIATOR COOLING FAN TO BE VIBRATING VIOLENTLY WHILE ENGAGED. SHORTLY AFTER THIS DISCOVERY THE FAN FAILED TO ENGAGE. VEHICLE WAS TAKEN TO STEVE LANDERS JEEP LOCATED AT 401 COLONEL GLENN PLAZA LOOP LITTLE ROCK, AR 72210. THE DIAGNOSIS WAS CONFIRMED TO BE THE RADIATOR COOLING FAN HAD FAILED. THE VEHICLE WAS OUT OF ORIGINAL MANUFACTURE WARRANTY AT 54,600 MILES. FAN WAS REPLACED AT THE DEALERSHIP AT MY EXPENSE.

NHTSA ODI #11082535

69,000 miles · Mar 12, 2018
EngineFuel/propulsion SystemPower Train

VEHICLE JERKED HARD AND IMMEDIATELY LOST PROPULSION WHILE DRIVING 73 MPH ON INTERSTATE. WAS ABLE TO COAST TO A STOP AT A REST AREA, ENGINE LIGHT CAME ON, CAR SHUT OFF. WOULD RESTART FOR A FEW SECONDS AND DIE AGAIN. WHEN TRYING TO START IT A MESSAGE SHOWED UP SAYING TO STOP THE CAR WHEN SHIFTING GEARS, THE CAR WAS IN PARK AND NO…

Read full complaint

VEHICLE JERKED HARD AND IMMEDIATELY LOST PROPULSION WHILE DRIVING 73 MPH ON INTERSTATE. WAS ABLE TO COAST TO A STOP AT A REST AREA, ENGINE LIGHT CAME ON, CAR SHUT OFF. WOULD RESTART FOR A FEW SECONDS AND DIE AGAIN. WHEN TRYING TO START IT A MESSAGE SHOWED UP SAYING TO STOP THE CAR WHEN SHIFTING GEARS, THE CAR WAS IN PARK AND NOT MOVING. PARKING BRAKE LIGHT CAME ON WITHOUT APPLYING IT, TOOK SEVERAL ATTEMPTS TO GET IT TO GO OFF. ROADSIDE ASSISTANCE HAD IT TOWED TO CLOSEST JEEP DEALERSHIP. CAR STARTED FOR THEM THE NEXT DAY AND THEY SAID NO CODES SHOWED UP AND THAT THE CAR STOPPED BECAUSE IT WAS LOW ON OIL AND 200 MILES PAST TIME FOR AN OIL CHANGE. SAID THIS WAS A FEATURE OF THE CAR -IF IT WAS LOW ON OIL IT WOULD JUST DIE SO IT COULDN'T BE DAMAGED BY DRIVING IT WITH LOW, OR NO, OIL, AND THAT NO WARNING LIGHT WOULD COME ON. THEY CHANGED THE OIL, PRONOUNCED IT FIXED AND I GOT IT BACK. 3 DAYS LATER I WAS DRIVING HOME ON A HILLY, WINDY, 2-LANE ROAD, 25 MPH, THE CAR AGAIN LOST PROPULSION, THIS TIME WITHOUT JERKING FIRST. I WAS ABLE TO COAST DOWNHILL TO A WIDE SPOT IN THE ROAD AND STOP. WHEN THE ENGINE LIGHT CAME ON AND A "SERVICE ENGINE" MESSAGE APPEARED. CALLED MY HUSBAND, WHEN HE GOT THERE WE RESTARTED THE CAR AND IT WAS SHAKING LIKE CRAZY AND SOUNDED LIKE A BUNCH OF HEAVY METAL OBJECTS WERE BEING TUMBLED IN A METAL DRUM. CALLED ROADSIDE ASSISTANCE AND THE CAR WAS TOWED TO THE SAME DEALER AS BEFORE. AFTER 2 DAYS THEY CALLED ME AND SAID THAT IT NEEDED AN ENGINE WIRING HARNESS, CAM SHAFT SENSOR, CRANK SHAFT AND SPARK PLUGS, PLUS THE DIAGNOSTIC CHECK. WANTED ME TO PAY FOR THE WORK. CALLED MY EXTENDED WARRANTY COMPANY, THEY SAID IT HAD TO BE TOWED TO THE DEALERSHIP WHERE IT WAS PURCHASED SINCE IT WAS LESS THAN 40 MILES AWAY, SO IT WAS TOWED THERE. STILL WAITING TO HEAR FROM ORIGINAL DEALERSHIP AS TO WHAT THEY THINK THE PROBLEM IS, TODAY IS THE 4TH DAY THEY'VE HAD THE CAR.

NHTSA ODI #11078748

40,000 miles · Feb 21, 2018
Engine

ENGINE COOLING RAN MAKING SCREECHING NOISE AND WOBBLING ON SHAFT. SOUNDS LIKE THE FAN IS CONTACTING SOMETHING.

NHTSA ODI #11074176

56,000 miles · Feb 20, 2018
EnginePower Train

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE ATTEMPTING TO GO IN REVERSE, THE VEHICLE FAILED TO RESPOND. THE TRANSMISSION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. AFTER A COUPLE OF ATTEMPTS SHIFTING GEARS, THE VEHICLE WAS ABLE TO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT CO…

Read full complaint

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. WHILE ATTEMPTING TO GO IN REVERSE, THE VEHICLE FAILED TO RESPOND. THE TRANSMISSION AND CHECK ENGINE WARNING INDICATORS ILLUMINATED. AFTER A COUPLE OF ATTEMPTS SHIFTING GEARS, THE VEHICLE WAS ABLE TO REVERSE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT CODE P1D98 WAS FOUND. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V529000 (POWER TRAIN). THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.

NHTSA ODI #11073879

35,000 miles · Jan 22, 2018
Electrical SystemEnginePower Train

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BATTERY NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACT…

Read full complaint

TL* THE CONTACT OWNS A 2015 JEEP RENEGADE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BATTERY NEEDED TO BE REPLACED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THREE WEEKS LATER, THE VEHICLE FAILED TO START AND THE CHECK ENGINE INDICATOR ILLUMINATED. ADDITIONALLY, THE SHIFTER WOULD NOT ENGAGE OUT OF PARK. THE VEHICLE WAS TOWED TO PISCHKE MOTORS OF LA CROSSE (434 4TH ST, LA CROSSE, WI 54601) THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 35,000.

NHTSA ODI #11064166

21,000 miles · Jan 2, 2018
EnginePower TrainService BrakesCrash

ONGOING ISSUE, BUT TODAY I GOT IN MY JEEP AND ONCE AGAIN MY VEHICLE IS SHOWING THE TRANSMISSION AND CHECK ENGINE LIGHTS, WHEN I ATTEMPT TO PUT IT IN GEAR IT GOES OUT OF GEAR AND INTO NEUTRAL.. ON TOP OF THAT I'VE BEEN HAVING ISSUES WHERE THE POWER STEERING LIGHT WILL COME ON WHILE I'M DRIVING. MAKING IT DIFFICULT TO TURN/ MAINTA…

Read full complaint

ONGOING ISSUE, BUT TODAY I GOT IN MY JEEP AND ONCE AGAIN MY VEHICLE IS SHOWING THE TRANSMISSION AND CHECK ENGINE LIGHTS, WHEN I ATTEMPT TO PUT IT IN GEAR IT GOES OUT OF GEAR AND INTO NEUTRAL.. ON TOP OF THAT I'VE BEEN HAVING ISSUES WHERE THE POWER STEERING LIGHT WILL COME ON WHILE I'M DRIVING. MAKING IT DIFFICULT TO TURN/ MAINTAIN VEHICLE CONTROL. I EXPERIENCED PROBLEMS SUCH AS THE CAR 'JUMPING HARD INTO GEAR' AS MY HUSBAND PUTS IT; ALONG WITH IT TAKING OFF REALLY FAST, IT'S ALSO BEEN SOUNDING REALLY LOUD AND SHAKING WHEN IT REACHES SPEEDS UPWARDS OF 65 AND REFUSING TO CHANGE GEARS FROM TIME TO TIME... HOWEVER WE HAVE EXPERIENCED A NUMBER OF INSTANCES WHERE THE JEEP HAS CHANGED ITS OWN GEARS STARTING ONLY A FEW MONTHS AFTER PURCHASING CAUSING IT TO MOVE INTO THE PORCH AND CAUSE SOME COSMETIC DAMAGE, THIS WAS OUR FIRST RECORDING OF THE ISSUE. WE TOOK IT IN AND THEY 'UPDATED THE CPU' AND IT WORKED OK FOR A FEW WEEKS BUT HAS CONTINUALLY RETURNED TO HAVING THESE FAULTS AND HAS ONLY BEGAN TO WORSEN.. SINCE THEN WE'VE HAD TO REGULARLY GO IN FOR 'UPDATES' REGARDING THE SAME ISSUES AND MISCELLANEOUS ISSUES SUCH AS POWER LOCKS/POWER WINDOWS NOT RESPONDING AND THE TRANSMISSION OVERHEATING.. JUST LAST YEAR, LITERALLY 1 YEAR AND 1 DAY AGO WHILE GETTING ON THE INTERSTATE THE CAR BEGAN TO START ITS 'DEATH WOBBLE' AND DRIVERS REAR AXEL SNAPPED, CAUSING THE FRONT TO FOLLOW.. MY KIDS WERE IN THE CAR WITH ME AND WHILE WAITING 2 MONTHS TO HAVE FIXED AND PAYING THE DEDUCTIBLE FOR SOMETHING THAT WAS JEEPS FAULT, HERE WE ARE AGAIN HAVING THE SAME PROBLEMS.. I HAVE FOUND SEVERAL INSTANCES OF OTHERS EXPERIENCING THESE ISSUES AND NOT ONLY FEAR FOR MY CHILDREN'S LIFE'S, BUT ALSO FEAR FOR THE SAFETY OF OTHERS ON THE ROAD. CAN WE FIX THESE ISSUES, OR AT LEAST SUPPLY ME WITH A VIABLE VEHICLE??

NHTSA ODI #11057937

41,000 miles · Nov 28, 2017
Engine

THIS 2015 JEEP RENEGADE BEGAN HAVING A THUMPING NOISE COMING FROM UNDER THE HOOD. AFTER SEEING THAT IT WAS THE COOLING FAN, I TOOK MEASURES TO GET THE CAR TO THE DEALER TO GET IT REPAIRED. BEFORE THAT HAPPENED, THE FAN WENT OUT COMPLETELY. THE VEHICLE IS 2 YEARS OLD, HAS 41, 000 MILES ON IT AND IS STILL COVERED BY THE EXTENDED …

Read full complaint

THIS 2015 JEEP RENEGADE BEGAN HAVING A THUMPING NOISE COMING FROM UNDER THE HOOD. AFTER SEEING THAT IT WAS THE COOLING FAN, I TOOK MEASURES TO GET THE CAR TO THE DEALER TO GET IT REPAIRED. BEFORE THAT HAPPENED, THE FAN WENT OUT COMPLETELY. THE VEHICLE IS 2 YEARS OLD, HAS 41, 000 MILES ON IT AND IS STILL COVERED BY THE EXTENDED WARRANTY. I WAS TOLD BY SOUTHPOINT CHRYSLER DODGE JEEP (WHO I PURCHASED THE VEHICLE FROM) THAT THEY CANNOT OBTAIN THE PART, AND THEY REFUSED TO OPEN A CLAIM WITH THE EXTENDED WARRANTY COMPANY SO THAT I COULD GET A RENTAL CAR. THE EXTENDED WARRANTY COMPANY WILL NOT PROVIDE ME WITH A RENTAL CAR BECAUSE THE DEALER WILL NOT START THE CLAIM PROCESS. RIGHT NOW MY JEEP IS AT THE DEALER, WHO WAS HAPPY TO INFORM ME THAT IF I DROVE IT OFF THE LOT AND IT OVERHEATED, MY 100,000 MILE POWER TRAIN WARRANTY WOULD BE VOID. AFTER CONTACTING FIAT CHRYSLER, I STILL HAVE NOT OBTAINED ANY KIND OF RELIEF. I HAVE A $25,000 CAR THAT IS BASICALLY A BRICK. I HAVE AN EXTENDED WARRANTY THAT IS WORTHLESS. THE ADMINISTRATORS OF THE EXTENDED WARRANTY CONTRACT ACTUALLY SUGGESTED USING AFTERMARKET REPLACEMENT PARTS, WHICH WOULD VOID MY POWER TRAIN WARRANTY. THE COOLING FAN ISSUE IS A COMMON PROBLEM WITH THE 2.4 LITER TIGERSHARK ENGINE.SOME OWNERS HAVE EXPERIENCED THEIR CARS CATCHING ON FIRE WHEN THE FAN MELTS. FIAT CHRYSLER KNOWS IT IS A PROBLEM, YET THOUSANDS OF THESE TIGERSHARK EQUIPPED CARS ARE EXPERIENCING THIS PROBLEM. IT SHOULD BE A RECALL ISSUE BUT THEY ARE AVOIDING RESPONSIBILITY.

NHTSA ODI #11051023

50,000 miles · Nov 15, 2017
Engine

TWICE NOW MY ENGINE COOLING FAN MOTOR HAS FAILED AND CAUSED MY VEHICLE TO OVERHEAT. I WAS LUCKY THE FIRST TIME IT WAS UNDER WARRANTY. THIS TIME MY CAR WAS PARKED IDLING ABOUT 5 MINUTES WITH SLEEPING CHILDREN WHEN THE CAB FILLED WITH SMOKE AND WOKE THE ADULT. WAKE UP CHRYSLER! ..UPDATED 12/11/17 *BF

NHTSA ODI #11046188

50,000 miles · Nov 14, 2017
Engine

THE COOLING FAN "BURNED OUT" ON MY 2015 JEEP RENEGADE. ON NOVEMBER 4, 2017, I WAS TRAVELING I10 E BOUND FROM HOUSTON, TX TO RAYNE, LA (3 HR DRIVE) TO ATTEND MY YOUNGER BROTHER'S WEDDING WHEN THE CHECK ENGINE LIGHT CAME ON AND MY CAR RAN HOT. LUCKILY FOR ME I WAS AT THE EXIT RAMP TO GET TO MY PARENT'S HOUSE WHEN IT HAPPENED. I…

Read full complaint

THE COOLING FAN "BURNED OUT" ON MY 2015 JEEP RENEGADE. ON NOVEMBER 4, 2017, I WAS TRAVELING I10 E BOUND FROM HOUSTON, TX TO RAYNE, LA (3 HR DRIVE) TO ATTEND MY YOUNGER BROTHER'S WEDDING WHEN THE CHECK ENGINE LIGHT CAME ON AND MY CAR RAN HOT. LUCKILY FOR ME I WAS AT THE EXIT RAMP TO GET TO MY PARENT'S HOUSE WHEN IT HAPPENED. I GOT OUT OF THE VEHICLE AND I SAW, AND SMELLED SMOKE. I THEN CALLED MY DAD (WHO LITERALLY LIVES A MINUTE OR LESS FROM WHERE I WAS) FOR HIM TO COME AND CHECK OUT WHAT WAS WRONG WITH THE VEHICLE. HE LOOKED UNDER THE HOOD, FLUIDS WERE ALL IN TACT, NOTHING SEEMED OUT OF PLACE, HE BASICALLY COULDN'T SEE WHAT WAS WRONG WITH IT. HE THEN STARTED THE CAR AND WATCHED THE TEMPERATURE GAUGE AND NOTICED THAT IT HADN'T SPIKED UP SO HE DROVE IT OFF THE EXIT AND HOME. THE CAR SAT ALL NIGHT AND WASN'T DRIVEN AGAIN UNTIL THE NEXT DAY WHEN MY DAD DROVE IT TO ADVANCED AUTO. THE EMPLOYEE CONNECTED THE MACHINE TO CHECK FOR ERRORS BUT NOTHING CAME BACK. MY DAD STARTED THE ENGINE AGAIN, LOOKED UNDER THE HOOD AND NOTICED THAT THE FAN WASN'T SPINNING. HE CHECKED THE FUSE FOR THE FAN, NOTICED THE METAL PIECE INSIDE HAD SPLIT, SO WE BOUGHT ANOTHER FUSE. PUT THE FUSE IN, STARTED THE ENGINE AND A SECOND LATER THE FUSE POPPED AND SMOKE APPEARED. I'VE CALLED SEVERAL CDJR PLACES BETWEEN LOUISIANA AND TEXAS AND THEY'RE ALL TELLING ME THAT IT'LL TAKE UP TO 4 MONTHS BEFORE THE PART COMES IN AND GET FIXED BECAUSE IT IS ON BACK ORDER. IT IS FRUSTRATING FOR ME BECAUSE THIS IS MY ONLY SOURCE OF TRANSPORTATION. OBVIOUSLY THIS SHOULD BE CONSIDERED A RECALL IF THIS MANY PEOPLE ARE HAVING THE SAME ISSUE SINCE I CAN'T GET IT FIXED WITHIN THE NEXT 4 MONTHS AND I'VE BEEN QUOTED $600+ TO GET IT FIXED.

NHTSA ODI #11045994

Official recalls

3

16V545000 · Trailer Hitches

Jul 20, 2016

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Renegade vehicles manufactured August 25, 2014, to June 25, 2016, equipped with a factory-installed optional trailer hitch package. The trailer hitch assembly may have been attached with only a single fastener per side, not three per side as required.

Consequence & remedy

Consequence: Without the proper amount of fasteners, the trailer hitch assembly may separate from the vehicle, and any towed vehicle may no longer be properly connected, increasing the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install two additional fasteners per side, free of charge. The recall began on October 13, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S62.

16V529000 · Power Train:automatic Transmission

Jul 12, 2016

Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.

Consequence & remedy

Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.

Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.

15V508000 · Electrical System:cybersecurity

Aug 12, 2015

Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Renegade vehicles manufactured September 18, 2014, to June 25, 2015. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

Consequence & remedy

Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.

Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on September 30, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R45.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

1

RQ15004 · Software Security Vulnerability

Opened Jul 24, 2015 · Closed Jan 5, 2016

Status: closed (inferred from source dates) · Electrical System:software

On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi