NHTSA owner reports · September 18, 2026 snapshot.
Electronic Stability Control (esc) complaints
26 reportsClear category filter64,000 miles · Jul 14, 2020
Electrical SystemElectronic Stability Control (esc)Power Train
I WAS DRIVING ON THE HIGHWAY AROUND 3PM WHEN I ATTEMPTED TO TURN ON THE AIR AND THE TEMPERATURE NEVER ADJUSTED. MY COOLANT INDICATOR TURNED FULLY RED. MY CAR STARTED SMOKING AND I PULLED OVER AND POPPED THE HOOD TO SEE MY ANTIFREEZE BOILING OUT OF THE RESERVOIR. I KEPT THE HOOD UP AND WAITED FOR IT TO COOL DOWN. THE NEXT MORNIN…
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I WAS DRIVING ON THE HIGHWAY AROUND 3PM WHEN I ATTEMPTED TO TURN ON THE AIR AND THE TEMPERATURE NEVER ADJUSTED. MY COOLANT INDICATOR TURNED FULLY RED. MY CAR STARTED SMOKING AND I PULLED OVER AND POPPED THE HOOD TO SEE MY ANTIFREEZE BOILING OUT OF THE RESERVOIR. I KEPT THE HOOD UP AND WAITED FOR IT TO COOL DOWN. THE NEXT MORNING, I DROVE TO MY SITTER'S WHERE I COMPLETED MY TRIP AND THE CAR STARTED SMOKING AGAIN. NOW IT'S AT THE SHOP.
NHTSA ODI #11339422
40,000 miles · Jul 4, 2020
Electrical SystemElectronic Stability Control (esc)Steering
CAR WILL NOT START. BEEN HAVING PROBLEMS FOR THE LAST 2 YEARS SINCE I BOUGHT IT. UNRELIABLE. ELECTRICITY GOES ON AND OFF RANDOMLY, SUN ROOF WONT OPEN, LOCK BUTTON STICK, POWER SEAT NOT WORKING. *TR
NHTSA ODI #11337421
2 miles · Jun 22, 2020
Electrical SystemElectronic Stability Control (esc)Engine
I HAVE BEEN TAKING MY CAR TO THE DEALERSHIP WITH THE SAME COMPLAINT FOR OVER 2 YRS. THEY CHARGE ME FOR THINGS THAT THEY SAY ITS NOT UNDER WARRANTY. I PAY BUT CAR CONTINUES THE SAME AS I BROUGHT IT IN. I HAD TO CALL "CORPORATE" SO THEY CAN GET INVOLVED AND HELP ME, THEY DID AND IN A WAY I WAS PUNISHED BY KEEPING THE CAR FOR A MON…
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I HAVE BEEN TAKING MY CAR TO THE DEALERSHIP WITH THE SAME COMPLAINT FOR OVER 2 YRS. THEY CHARGE ME FOR THINGS THAT THEY SAY ITS NOT UNDER WARRANTY. I PAY BUT CAR CONTINUES THE SAME AS I BROUGHT IT IN. I HAD TO CALL "CORPORATE" SO THEY CAN GET INVOLVED AND HELP ME, THEY DID AND IN A WAY I WAS PUNISHED BY KEEPING THE CAR FOR A MONTH AND WHEN I ASKED TO GET IT BACK THEY KEPT TELLING ME THEY ARE WAITING ON PARTS.AT ONE POINT MY GRANDDAUGHTER GOT SICK (LIVES WITH ME) AND I CALLED THEM I NEED MY CAR SOON MY KID IS SICK AND I WAS TOLD "GET AN UBER". FINALLY AFTER A MONTH I GET MY CAR AND NOW IS WORSE THAN EVER. MY DAUGHTER WAS DRIVING AND CAR SMELLED LIKE SMOKE, ALL THE LIGHTS ON DASHBOARD STARTED GOING CRAZY, THE AIR CONDITIONER WENT DEAD AND VEHICLE STOPPED. I HAVE SPENT SO MUCH MONEY COMPLAINING ABOUT THE SAME THING AND NOW IM WITHOUT A CAR AGAIN. I NEED HELP PLEASE. I LOST MY JOB AND NOW I HAD TO SELL MY HOME DUE TO THIS PANDEMIC. IM SUPPOSE TO LEAVE AND MOVE TO ANOTHER STATE THIS COMING WEEKEND AND I HAVE NO CAR TO LEAVE. HOW CAN ANYONE HELP ME, PLEASE. *TR
NHTSA ODI #11330016
63,000 miles · Mar 3, 2020
Electrical SystemElectronic Stability Control (esc)
VEHICLE LOSES ALL ELECTRICAL POWER AND STALLS INTERMITTENTLY WHILE DRIVING. THIS HAPPENED SEVERAL TIMES OVER THE LAST FOUR YEARS OF OWNERSHIP. NOT RELATED TO EXTREME TEMPERATURES, BUMPS/VIBRATIONS OR RAIN/MOISTURE. BATTERY WAS TESTED AND EVEN REPLACED. IT WAS SERVICED BY DEALER THE PREVIOUS EPISODE AND WAS TOLD THE SOFTWARE NEED…
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VEHICLE LOSES ALL ELECTRICAL POWER AND STALLS INTERMITTENTLY WHILE DRIVING. THIS HAPPENED SEVERAL TIMES OVER THE LAST FOUR YEARS OF OWNERSHIP. NOT RELATED TO EXTREME TEMPERATURES, BUMPS/VIBRATIONS OR RAIN/MOISTURE. BATTERY WAS TESTED AND EVEN REPLACED. IT WAS SERVICED BY DEALER THE PREVIOUS EPISODE AND WAS TOLD THE SOFTWARE NEEDED UPDATING. YET HERE WE ARE AGAIN. I HAVE SEEN OTHER JEEP RENEGADES WITH SIMILAR ISSUES HAVE A RECALL FOR WIRING HARNESS. ACCORDING TO MOPAR THIS YEAR ISN'T COVERED.
NHTSA ODI #11315895
Mileage unknown · Dec 8, 2019
Electronic Stability Control (esc)Power TrainSuspension
I AM CONTACTING YOU DUE TO DUE TO BAXTER SERVICE REP PAUL AT BAXTER CHRYSLER DODGE JEEP RAM DEALER REFUSAL TO REPAIR RECALLS FOR MY JEEP RENEGADE. THE RECALLS THAT GENERATE FROM MY INSURANCE COMPANY ALLSTATE ARE INDEED RECALLS MY VEHICLE NEEDS BASED ON PERFORMANCE ISSUES. HE INFORMED ME THAT THEY'RE NOT RECALLS, AND WHEN I S…
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I AM CONTACTING YOU DUE TO DUE TO BAXTER SERVICE REP PAUL AT BAXTER CHRYSLER DODGE JEEP RAM DEALER REFUSAL TO REPAIR RECALLS FOR MY JEEP RENEGADE. THE RECALLS THAT GENERATE FROM MY INSURANCE COMPANY ALLSTATE ARE INDEED RECALLS MY VEHICLE NEEDS BASED ON PERFORMANCE ISSUES. HE INFORMED ME THAT THEY'RE NOT RECALLS, AND WHEN I SAID ALLSTATE MADE THEM UP, HE SAID 'YEAH'! THE INFORMATION FOR THE 4 RECALLS ARE FROM DATA.GOV. THE SERVICE DEPARTMENT AT BAXTER SAYS THEY ARE ONLY GOING TO REPAIR THE RECALL (FOR ENGINE COOLING FAN) THAT CHRYSLER WEBSITE SHOWS! PLEASE ADVISE &/OR ASSIST TO RESOLVE THIS ISSUE! I HAVE REPORTED TO THE ASSISTANT SERVICE MGR JUSTIN SUNQUIST AND BBB AS WELL. THANKS
NHTSA ODI #11287719
16,000 miles · Sep 21, 2019
Electronic Stability Control (esc)EnginePower Train
CAR STALLS WHILE DRIVING. ALL LIGHTS FLASH ON DASHBOARD FLASH. SHIFTER FROZE.
NHTSA ODI #11257157
102,000 miles · Aug 26, 2019
Electronic Stability Control (esc)
MY ETC LIGHT CAME ON TODAY AS I WAS BACKING OUT OF MY DRIVEWAY AS WELL AS MY CHECK ENGINE LIGHT. I TURNED THE CAR OFF AND WHEN I TURNED IT BACK ON, BOTH LIGHTS RETURNED. ABOUT A MONTH AGO, I FINALLY RECEIVED MY RECALLS FOR MY FAN TO BE REPLACED THE DAY AFTER I FIXED IT. IS THIS ANOTHER RECALL THAT I WASN'T MADE AWARE OF?
NHTSA ODI #11246481
55,568 miles · Aug 13, 2019
Electronic Stability Control (esc)Fuel/propulsion SystemUnknown Or Other
IT WAS WORKING FINE THEN OUT OF NO WHERE THE TRANSMISSION LIGHT CAME ON AND ALL THE EMERGENCY LIGHTS STARTED FLICKERING. THE SHIFT GEAR WON'T MOVE AND IT WON'T ACCELERATE WHEN ITS IN DRIVE. CAR SHAKES WHEN SHIFTING GEARS.
NHTSA ODI #11243713
Mileage unknown · May 21, 2019
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
I WAS DRIVING MY VEHICLE WHEN I WAS GETTING NOTIFICATIONS ON MY DASHBOARD OF DIFFERENT THINGS FROM TORQUE TO TRANSMISSION. THE VEHICLE THEN SUDDENLY STALLED WHILE I WAS IN THE MIDDLE OF THE ROAD. I WAS AT A RED LIGHT THANKFULLY. I TURNED MY VEHICLE OFF/ON, THEN AS PUT THE VEHICLE IN DRIVE, I COULD HEAR A LOUD BANG AND THEN I DRO…
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I WAS DRIVING MY VEHICLE WHEN I WAS GETTING NOTIFICATIONS ON MY DASHBOARD OF DIFFERENT THINGS FROM TORQUE TO TRANSMISSION. THE VEHICLE THEN SUDDENLY STALLED WHILE I WAS IN THE MIDDLE OF THE ROAD. I WAS AT A RED LIGHT THANKFULLY. I TURNED MY VEHICLE OFF/ON, THEN AS PUT THE VEHICLE IN DRIVE, I COULD HEAR A LOUD BANG AND THEN I DROVE INTO A PARKING LOT.
NHTSA ODI #11209126
17,000 miles · Mar 29, 2018
Air BagsElectronic Stability Control (esc)Steering
FOR THE FOURTH TIME I TOOK MY CAR TO THE SERVICE AT THE DEALER , AND FOR THE FOURTH TIME THE SAME PROBLEM OCCURRED RECEIVED A 'SERVICE POWER STEERING' DASHBOARD MESSAGE....AND THE VEHICLE HAS NO POWER STEERING. I HAVE 20,000 MILES ON MY VEHICLE. AFTER I LEAVE THE CAR FOR TWO MONTH IN THE DEALER FINALLY THEY CALL ME AND SAI…
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FOR THE FOURTH TIME I TOOK MY CAR TO THE SERVICE AT THE DEALER , AND FOR THE FOURTH TIME THE SAME PROBLEM OCCURRED RECEIVED A 'SERVICE POWER STEERING' DASHBOARD MESSAGE....AND THE VEHICLE HAS NO POWER STEERING. I HAVE 20,000 MILES ON MY VEHICLE. AFTER I LEAVE THE CAR FOR TWO MONTH IN THE DEALER FINALLY THEY CALL ME AND SAID MY CAR WAS REEDY AS TODAY MARCH 2018 BUT CONTINUES WITH THE SAME PROBLEM . I AM OF COURSE CONCERNED THAT MY POWER STEERING COULD FAIL WHILE I AM DRIVING THE VEHICLE COULD CAUSE SERIOUS ACCIDENT. THIS HAPPEN ONE TIME ALREADY, I'M VERY FRUSTRATE I DON'T KNOW WHAT TO DO THIS POINT. IF SOME COULD HELP ME OR INDICATE WHAT TO DO THANKS. SAME PROBLEM HERE- EXCEPT TOTAL LOSS OF STEERING WHILE ON HIGHWAY. NUMEROUS ELECTRICAL ISSUES, 7 TOTAL SINCE 2016, 16 DAYS AND COUNTING IN SERVICE BAY AND NOT DRIVEABLE. THIS CAR IS A NIGHTMARE. DEALER SERVICE THEY DON'T KNOW HOW TO SERVICE
NHTSA ODI #11082042
Official recalls
3Jul 20, 2016
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Renegade vehicles manufactured August 25, 2014, to June 25, 2016, equipped with a factory-installed optional trailer hitch package. The trailer hitch assembly may have been attached with only a single fastener per side, not three per side as required.
Consequence & remedy
Consequence: Without the proper amount of fasteners, the trailer hitch assembly may separate from the vehicle, and any towed vehicle may no longer be properly connected, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will install two additional fasteners per side, free of charge. The recall began on October 13, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S62.
Jul 12, 2016
Chrysler (FCA US LLC) is recalling certain model year 2014-2015 Jeep Cherokee and 2015 Chrysler 200, Jeep Renegade, RAM ProMaster, and 2016 Fiat 500X vehicles equipped with 9-speed automatic transmissions. The transmission sensor clusters may have insufficient crimps in the transmission wire harness, and as a result, the transmission may unexpectedly shift to neutral. On August 29, 2016 Chrysler added the 2016 Fiat 500X vehicles to this recall.
Consequence & remedy
Consequence: If the vehicle unexpectedly shifts to neutral, there is an increased risk of a crash.
Remedy: Chrysler will notify owners, dealers will reprogram the Powertrain Control Module and the Transmission Control Module and if necessary replace the transaxle range sensor wire harness, free of charge. The recall began on November 7, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S55.
Aug 12, 2015
Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Renegade vehicles manufactured September 18, 2014, to June 25, 2015. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Consequence & remedy
Consequence: Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Remedy: Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on September 30, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R45.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ15004 · Software Security Vulnerability
Opened Jul 24, 2015 · Closed Jan 5, 2016
Status: closed (inferred from source dates) · Electrical System:software
On July 23, 2015, Fiat Chrysler Automobiles (FCA) launched Safety Recall 15V-461 to remedy security vulnerabilities in approximately 1.4 million model year (MY) 2013 through 2015 vehicles equipped with Uconnect head units (HU) 8.4A (RA3 radio) and 8.4AN (RA4 radio) manufactured by Harman International.On July 24, 2015, the Office of Defects Investigation (ODI) opened Recall Query, RQ 15-004, to investigate HU security vulnerabilities and remedy effectiveness in the recalled population and to determine whether similar units have been supplied for use in other FCA vehicles.In an August 11, 2015 letter, FCA submitted a second Part 573 safety recall report expanding the scope of the Uconnect RA4 model radio to include additional 7,810 MY 2015 Jeep Renegade vehicles manufactured from September 18, 2014 through June 25, 2015 (Recall 15V-508).Scope analysis indicated that Uconnect radios installed in FCA vehicles not included in recalls 15V-461 or 15V-508 (subject recalls) are not equipped with built-in cellular access or short range wireless communication features and, thus, do not contain the security vulnerabilities addressed by the subject recalls. SUBJECT VEHICLES: MY2014 through 2015 Dodge Durango, Jeep Grand Cherokee and Jeep Cherokee sport utility vehicles; MY2013 through 2015 Ram 1500, 2500, 3500 and 4500/5500 pickup trucks; MY2013 through 2015 Dodge Viper vehicles; and MY2015 Chrysler 200, 300, Jeep Renegade, Dodge Charger and Challenger vehicles.According to FCA, long and short range wireless vulnerabilities identified in the recalled vehicles could allow unauthorized third-party access to, and manipulation of, networked vehicle control systems.Successful exploitation of the vulnerabilities, coupled with reverse engineering of networked microprocessor control modules, could result in unauthorized manipulation of vehicle control systems. This unauthorized manipulation of vehicle controls and systems could expose the driver, vehicle occupants or other highway users to an increased risk of injury.FCA and its network provider, Sprint, conducted a nationwide campaign to block access to a radio communications port that was unintentionally left open.On July 27, 2015, short range wireless vulnerabilities were also blocked.Finally, third party security evaluation and regression testing identified vulnerabilities that were either remedied by Sprint or through updates to the FCA Uconnect software.ODI identified a total of 30 complaints or field reports on unique vehicles submitted by FCA (29) or received by NHTSA (1) alleging incidents of theft from a vehicle or anomalous performance that the owner alleged were caused by, or may have been caused by, remote hacking.Twenty-six (87%) of these reports were submitted after a magazine article was published on July 21, 2015, describing the remote hacking of an FCA vehicle by researchers who were able to affect the operation of various vehicle control systems, including the service brakes, steering, throttle and ignition.Most of the complaints involved vehicle systems that were not safety critical (e.g., complaints related to radio, navigation system, or air-conditioning control) and did not affect vehicle control.Three complaints reported engine stalls.One owner reported sudden unintended acceleration allegedly related to hacking.None of the complaints or field reports reviewed involved the steering and braking vehicle control effects demonstrated by the research hackers prior to the recall.There were no confirmed incidents of hacking in any of the records reviewed by ODI.The remedies completed by Sprint and FCA appear to have eliminated vulnerabilities that mi