NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
108 reportsMileage unknown · May 4, 2014
Fuel System, Gasoline
GAS TANK WILL NOT SHUT OFF WHEN FILL POINT IS REACHED. TOOK IT TO DEALER, WAS TOLD "WARPED TANK" COSTS $1015.00 FOR REPLACEMENT ! OBVIOUSLY I AM NOT THE ONLY OWNER WITH THIS PROBLEM. DEALER SAID PART WOULD BE BACKORDERED BECAUSE NONE WERE AVAILABLE & I SHOULD KEEP CHECKING RECALLS BECAUSE THERE MUST BE A PROBLEM IF NO PARTS. THI…
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GAS TANK WILL NOT SHUT OFF WHEN FILL POINT IS REACHED. TOOK IT TO DEALER, WAS TOLD "WARPED TANK" COSTS $1015.00 FOR REPLACEMENT ! OBVIOUSLY I AM NOT THE ONLY OWNER WITH THIS PROBLEM. DEALER SAID PART WOULD BE BACKORDERED BECAUSE NONE WERE AVAILABLE & I SHOULD KEEP CHECKING RECALLS BECAUSE THERE MUST BE A PROBLEM IF NO PARTS. THIS IS MY THIRD JEEP. MIGHT BE MY LAST. *TR
NHTSA ODI #10586403
90,000 miles · May 3, 2014
StructureSuspension
THE BODY HAS A NOTICEABLE LEAN TO THE DRIVER SIDE. THE DRIVER SIDE IS ONE INCH LOWER THAN THE PASSENGER SIDE. I HAD NEW SHOCKS AND STRUTS INSTALLED THINKING THAT THIS WOULD BRING THE BODY BACK TO A LEVEL POSITION. I ALSO REMOVED ALL EXTRA GEAR FROM THE VEHICLE TO ELIMINATE THE POSSIBILITY OF EXTRA WEIGHT, BUT THE VEHICLE STILL H…
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THE BODY HAS A NOTICEABLE LEAN TO THE DRIVER SIDE. THE DRIVER SIDE IS ONE INCH LOWER THAN THE PASSENGER SIDE. I HAD NEW SHOCKS AND STRUTS INSTALLED THINKING THAT THIS WOULD BRING THE BODY BACK TO A LEVEL POSITION. I ALSO REMOVED ALL EXTRA GEAR FROM THE VEHICLE TO ELIMINATE THE POSSIBILITY OF EXTRA WEIGHT, BUT THE VEHICLE STILL HAS THE SAME AMOUNT OF LEAN TO THE DRIVER SIDE. THE MEASUREMENTS ARE TAKEN ON LEVEL GROUND. THE MEASUREMENTS ARE TAKEN FROM THE GROUND TO THE WHEEL WELL LIP THROUGH THE CENTER LINE OF THE WHEEL. THE DRIVER SIDE, FRONT AND REAR IS ONE INCH LOWER THAN THE PASSENGER SIDE FRONT AND REAR. *TR
NHTSA ODI #10586334
54,903 miles · Mar 25, 2014
Engine
ENGINE SUDDENLY STARTED RUNNING EXTREMELY ROUGH, AND MAKING LOUD NOISES. IMMEDIATELY PULLED OVER AND TURNED ENGINE OFF. WAITED A FEW MINUTES AND ATTEMPTED TO RESTART ENGINE, BUT AGAIN IT MADE LOUD NOISE AND WOULDN'T TURN OVER. HAD IT TOWED TO OUR MECHANIC. HE TOLD US ROCKER ARM JAMMED, LIFTER AND CAMSHAFT TOASTED, AND HEAD BLEW,…
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ENGINE SUDDENLY STARTED RUNNING EXTREMELY ROUGH, AND MAKING LOUD NOISES. IMMEDIATELY PULLED OVER AND TURNED ENGINE OFF. WAITED A FEW MINUTES AND ATTEMPTED TO RESTART ENGINE, BUT AGAIN IT MADE LOUD NOISE AND WOULDN'T TURN OVER. HAD IT TOWED TO OUR MECHANIC. HE TOLD US ROCKER ARM JAMMED, LIFTER AND CAMSHAFT TOASTED, AND HEAD BLEW, AND MORE THAN ONE CYLINDER IS INVOLVED. HE ALSO TOLD US THIS IS THE THIRD LIBERTY ENGINE HE'S HAD TO REPLACE FOR CUSTOMERS IN THE PAST FEW YEARS - AND THAT'S IN A COMMUNITY OF LESS THAN 250,000 PEOPLE.WHEN I GOOGLED THE ISSUE I FOUND MANY LIBERTY ENGINE FAILURES REPORTED ON SEVERAL BLOGS - EDMUNDS, CARTALK, ALLPAR, TOPIX, ASK, ETC., BUT NOT ON THE NHTSA SITE. DON'T KNOW WHY PEOPLE DON'T LODGE COMPLAINTS HERE FIRST! REGARDLESS, WE'RE NOW LOOKING AT ~$4000 REPAIR/REPLACEMENT ON A WELL-MAINTAINED VEHICLE WITH LESS THAN 55K MILES ON IT. WE WENT TO OUR LOCAL JEEP DEALER, WHO TOLD US THE JEEP LIFETIME POWER TRAIN WARRANTY DOESN'T COVER THE DAMAGE AS WE'RE THE SECOND OWNER. THIS IS RIDICULOUS. THERE IS OBVIOUSLY A DESIGN FLAW IN THE 3.7L ENGINES THAT CAUSES THEM TO BLOW, AND CHRYSLER/JEEP MUST BE AWARE OF IT, AND SHOULD REPLACE THE FAILED ENGINES. IF THE ENGINE HAD BLOWN AT FREEWAY SPEEDS IT COULD HAVE EASILY CAUSED A DANGEROUS SAFETY ISSUE RESULTING IN A CRASH. NHTSA NEEDS TO INVESTIGATE THESE ENGINE FAILURES! *TR
NHTSA ODI #10574794
89,000 miles · Feb 26, 2014
Fuel System, Gasoline
ENVIRONMENTAL & SAFETY ISSUE. FUEL SPITS BACK DURING FILL. TSB ISSUED (14-003-13) AND WARRANTY BULLETIN (D-003-13). CHRYSLER REFUSED TO COVER REPAIR EXPENSE DUE TO MILEAGE @ 95,000 (CHRYSLER CASE [XXX]. GROUND IS SATURATED IN GAS EVERY TIME I FILL THE TANK AND ALL OVER ME. DO WE HAVE TO WAIT FOR A GAS STATION EXPLOSION BE…
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ENVIRONMENTAL & SAFETY ISSUE. FUEL SPITS BACK DURING FILL. TSB ISSUED (14-003-13) AND WARRANTY BULLETIN (D-003-13). CHRYSLER REFUSED TO COVER REPAIR EXPENSE DUE TO MILEAGE @ 95,000 (CHRYSLER CASE [XXX]. GROUND IS SATURATED IN GAS EVERY TIME I FILL THE TANK AND ALL OVER ME. DO WE HAVE TO WAIT FOR A GAS STATION EXPLOSION BEFORE THIS IS A RECALL? WHY HASN'T NHTSA GONE AFTER THIS ENVIRONMENTAL AND SAFETY ISSUE? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10565985
44,000 miles · Jan 30, 2014
Visibility/wiper
THE DEFROSTER ON THESE MODELS ARE CENTERED ON THE DASHBOARD AND DO NOT EXTEND FAR ENOUGH TO THE LEFT AND RIGHT TO PREVENT ICING OF THE WINDSHIELD AND WIPERS, WHICH CAUSES VISIBILITY ISSUES. IT HAS BEEN AN ISSUE SINCE NEW, AND THE DEALER SAYS IT IS A CHARACTERISTIC OF THE VEHICLE. SOME TYPE OF ADAPTER TO DIRECT MORE OF THE DEFROS…
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THE DEFROSTER ON THESE MODELS ARE CENTERED ON THE DASHBOARD AND DO NOT EXTEND FAR ENOUGH TO THE LEFT AND RIGHT TO PREVENT ICING OF THE WINDSHIELD AND WIPERS, WHICH CAUSES VISIBILITY ISSUES. IT HAS BEEN AN ISSUE SINCE NEW, AND THE DEALER SAYS IT IS A CHARACTERISTIC OF THE VEHICLE. SOME TYPE OF ADAPTER TO DIRECT MORE OF THE DEFROST TO THE EDGES OF THE WINDSHIELD WOULD BE HELPFUL. *TR
NHTSA ODI #10562297
48,900 miles · Jan 30, 2014
Fuel System, Gasoline
EACH AND EVERY TIME I FILL UP MY JEEP WHEN THE GASOLINE AUTOMATIC PUMP DISPENSER SHUTS OFF I GET SPLASHED WITH GAS AND IT GOES ALL OVER ME AND MY VEHICLE. THIS IS A SAFETY PROBLEM THAT JEEP SHOULD FIX. THERE ARE SAFETY BULLETINS OUT ON THIS PROBLEM ON SEVERAL MODELS OF JEEPS. *TR
NHTSA ODI #10562154
28,000 miles · Jan 3, 2014
Fuel/propulsion System
WHEN I AM FILLING MY GAS TANK I ENGAGE THE AUTOMATIC SHUTOFF ON THE FUEL PUMP NOZZLE BUT THE GAS CONTINUES TO FLOW AND SPILLS OUT. THE GAS COMES OUT AND SPLASHES ON THE OUTSIDE OF MY VEHICLE. IT ALSO RUNS DOWN THE SIDE OF MY JEEP AND ONTO THE GROUND. THIS HAS BEEN OCCURRING A LOT MORE FREQUENTLY LATELY. I HAVE TO STOP THE PUMP, …
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WHEN I AM FILLING MY GAS TANK I ENGAGE THE AUTOMATIC SHUTOFF ON THE FUEL PUMP NOZZLE BUT THE GAS CONTINUES TO FLOW AND SPILLS OUT. THE GAS COMES OUT AND SPLASHES ON THE OUTSIDE OF MY VEHICLE. IT ALSO RUNS DOWN THE SIDE OF MY JEEP AND ONTO THE GROUND. THIS HAS BEEN OCCURRING A LOT MORE FREQUENTLY LATELY. I HAVE TO STOP THE PUMP, CHECK THE GAS LEVEL BY TURNING THE IGNITION PARTIALLY ON TO SEE THE GAS GAUGE. IF I DON'T DO THAT PROCEDURE I WILL HAVE GAS ON ME, MY CAR AND THE GROUND. WHEN THE SHUTOFF DOES NOT STOP THERE IS A VERY STRONG GAS SMELL INSIDE MY VEHICLE THAT I FEEL IS VERY UNSAFE. THIS OCCURS AT DIFFERENT BRAND GAS STATIONS. *TR
NHTSA ODI #10558340
50,000 miles · Jan 3, 2014
Fuel/propulsion System
I INSERT THE PUMP NOZZLE AND SET THE AUTO SHUT OFF. WHEN THE PUMP CLICKS OFF, GAS BUBBLES OVER AND FLOWS OUT NO MATTER IF THE PUMP HANDLE IS LOCKED OR I'M MANUALLY PUMPING, AT MULTIPLE GAS STATIONS I HAVE EXPERIENCED OVERFLOW. IT RUNS DOWN THE SIDE OF THE CAR AND ALL OVER THE GROUND. IT HAS HAPPENED NUMEROUS TIMES. IT SEEMS DAN…
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I INSERT THE PUMP NOZZLE AND SET THE AUTO SHUT OFF. WHEN THE PUMP CLICKS OFF, GAS BUBBLES OVER AND FLOWS OUT NO MATTER IF THE PUMP HANDLE IS LOCKED OR I'M MANUALLY PUMPING, AT MULTIPLE GAS STATIONS I HAVE EXPERIENCED OVERFLOW. IT RUNS DOWN THE SIDE OF THE CAR AND ALL OVER THE GROUND. IT HAS HAPPENED NUMEROUS TIMES. IT SEEMS DANGEROUS, BECAUSE THIS COULD BE A FIRE HAZARD, AND IS AN ENVIRONMENTAL HAZARD . I TRY TO PUMP AS SLOW AS POSSIBLE WHEN I KNOW IT IS NEAR FULL, BUT STILL GET GAS COMING OUT EVERY TIME THAT I LET IT GO UNTIL THE PUMP STOPS. THIS IS OBVIOUSLY A PROBLEM THAT THE MANUFACTURER SHOULD BE FIXING. *TR
NHTSA ODI #10558280
42,000 miles · Dec 23, 2013
Fuel/propulsion System
TL* THE CONTACT OWNS A 2009 JEEP LIBERTY. THE CONTACT WAS REFUELING THE VEHICLE WHEN FUEL SPEWED FROM THE FILLER NECK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 42000.
NHTSA ODI #10557068
48,000 miles · Nov 26, 2013
Tires
APPROXIMATELY JUNE 30, 2013, I WAS DRIVING ON AN INTERSTATE AT 65 MPH WHEN THE LOW TIRE PRESSURE LIGHT CAME ON. I MANAGED TO CROSS 2 LANES AND GET TO THE SIDE OF THE ROAD TO DISCOVER MY FRONT DRIVER'S SIDE TIRE WAS FLAT. THE CAUSE OF THE FLAT WAS A BROKEN VALVE STEM. THESE ARE THE ALUMINUM VALVE STEMS USED IN THE TIRE PRESSURE M…
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APPROXIMATELY JUNE 30, 2013, I WAS DRIVING ON AN INTERSTATE AT 65 MPH WHEN THE LOW TIRE PRESSURE LIGHT CAME ON. I MANAGED TO CROSS 2 LANES AND GET TO THE SIDE OF THE ROAD TO DISCOVER MY FRONT DRIVER'S SIDE TIRE WAS FLAT. THE CAUSE OF THE FLAT WAS A BROKEN VALVE STEM. THESE ARE THE ALUMINUM VALVE STEMS USED IN THE TIRE PRESSURE MONITORING SYSTEM. I HAD IT REPLACED. ON NOVEMBER 22, 2013, ONLY 5 MONTHS LATER, WHILE TRAVELING AT A HIGH RATE OF SPEED AGAIN, 65 MPH, ANOTHER OF THE ALUMINUM VALVE STEMS BROKE. I DID KEEP SOME OF THE PIECES THAT I FOUND. UNFORTUNATELY I HAD TO TRAVEL APPROXIMATELY 1 MILE ON THE TIRE THAT QUICKLY WENT FLAT. THERE ARE ONLY 52,000 MILES ON THE VEHICLE. THESE ARE THE ORIGINAL VALVE STEMS THAT CAME ON THE VEHICLE. *TR
NHTSA ODI #10553813
NHTSA investigations
1DP14004 · Totally Integrated Power Module Failure
Opened Sep 25, 2014 · Closed Jul 24, 2015
Status: closed (inferred from source dates) · Electrical System
In a letter dated August 21, 2014, the Center for Auto Safety (CAS) petitioned the National Highway Traffic Safety Administration (NHTSA) to initiate a defect investigation of alleged failures associated with the Totally Integrated Power Module (TIPM) installed in Chrysler SUV?s, trucks, and vans beginning in the 2007 model year. The petitioner alleges that TIPM defects may result in engine stall, airbag non-deployment, failure of fuel pump shutoff resulting in unintended acceleration, fire, and other symptoms. On September 25, 2014, the Office of Defects Investigation (ODI) opened DP14-004 to evaluate the petition for a grant or deny decision. ODI analyzed complaint data provided by CAS as well as complaints submitted to ODI from consumers. In total, there were 296 complaints submitted by the petitioner in the original petition and five supplements, including 271 complaints related to the subject vehicles equipped with TIPM-7. Approximately 3 percent of CAS complaints are related to vehicles equipped with TIPM-6 and ODI?s review of these complaints did not identify any safety defect trends. ODI conducted a detailed review of complaints narratives submitted by CAS and consumers including careful analysis of vehicle repair histories, warranty claims obtained from the manufacturer and any available Customer Assistance Inquiry reports (CAIR). Analysis of the field data indicated that MY2011-2013 Jeep Grand Cherokee and Dodge Durango vehicles exhibited significantly higher complaint rates related to fuel pump relay (FPR) failures than other subject vehicles. In a September 3, 2014 letter to NHTSA, Chrysler submitted a Defect Information Report (DIR) identifying a defect in the FPR within the TIPM-7 which can result in a no start or stall condition in approximately 188,723 model year (MY) 2011 Jeep Grand Cherokee (WK) and Dodge Durango (WD) vehicles manufactured from January 5, 2010 through July 20, 2011 (14V-530).In a February 24, 2015 letter, Chrysler submitted a second DIR expanding the scope of the FPR defect condition to include an additional 338,216 MY 2012 through 2013 Jeep Grand Cherokee vehicles manufactured from September 17, 2010 through August 19, 2013 and MY 2012 through 2013 Dodge Durango vehicles manufactured from January 18, 2011 through August 19, 2013 (15V-115).ODI analysis of the CAS allegations of TIPM defects resulting in stall while driving, airbag non-deployment, unintended acceleration, fire and other faults identified a single defect condition related to 1 of over 60 different circuits in the TIPM assembly. The most common effect of this defect condition, related to the fuel pump relay, was a no-start concern, but it could also result in stall while driving (76 complaints). No valid evidence was presented in support of claims related to airbag non-deployment, unintended acceleration or fire resulting from TIPM faults and these claims were found to be wholly without merit based on review of the field data and design of the relevant systems and components.Except insofar as the petitioner's contentions relate to the defect condition addressed by the Chrysler recalls, the factual bases of the petitioner's contentions that any further investigation is necessary are unsupported. In our view, additional investigation is unlikely to result in a finding that a defect related to motor vehicle safety exists or a NHTSA order for the notification and remedy of a safety-related defect as alleged by the petitioner at the conclusion of the requested investigation. Therefore, in view of the need to allocate and prioritize NHTSA's limited resources to best accomplish the agency's safety mission, the petition is den