NHTSA owner reports · September 18, 2026 snapshot.
Visibility/wiper complaints
13 reportsClear category filterMileage unknown · Nov 9, 2021
Electrical SystemUnknown Or OtherVisibility/wiper
The rear window latch does not work. It will not open to latch the window closed with the back door. The window then opens when driving. I have a bungee cord holding my window closed. So anyone can enter my vehicle and it moves when I stop or go. I am ot able to use my back door due to having to redo it everytime. My driverside…
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The rear window latch does not work. It will not open to latch the window closed with the back door. The window then opens when driving. I have a bungee cord holding my window closed. So anyone can enter my vehicle and it moves when I stop or go. I am ot able to use my back door due to having to redo it everytime. My driverside door also does not lock or unlock all the doors when I press the lock or unlock button. I have to open my door and shut off jeep and try numerous times for ot to work.
NHTSA ODI #11439833
120,000 miles · Apr 3, 2017
Visibility/wiper
WINDOW FELL INTO DOOR AND IS PREVENTING THE DOOR FROM OPENING. BROKE WINDOW REGULATOR LIKE SO MANY OTHER PEOPLE HAVE COMPLAINED ABOUT. MY DAUGHTER WAS DRIVING THE CAR AND SAID THE WINDOW JUST FELL. I HAVE THE WINDOW UP WITH A WEDGE TO KEEP IT FROM FALLING AGAIN. LUCKILY THE WINDOW DID NOT BREAK.
NHTSA ODI #10970174
66,000 miles · Aug 26, 2016
Visibility/wiper
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING APPROXIMATELY 60 MPH, THE REAR DRIVER SIDE WINDOW FELL INTO THE DOOR PANEL. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 66,000.
NHTSA ODI #10898939
120,000 miles · Aug 14, 2016
Power TrainVisibility/wiper
THE TRANSMISSION IS DEFECTIVE WHICH IN TURN RUINED THE TRANSFER CASE. I HAVE ANOTHER DEFECTIVE BELT TENSIONER. LAST BUT NOT LEAST I HAVE TWO MORE BROKEN WINDOW REGULATORS. JUST CHECK THE INTERNET THERE ARE ARTICLES ALL OVER ABOUT BROKEN WINDOW REGULATORS. I UNDERSTAND THEY ONLY RECALLED 2006 AND 2007 WHAT ABOUT 2002-2005 WHI…
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THE TRANSMISSION IS DEFECTIVE WHICH IN TURN RUINED THE TRANSFER CASE. I HAVE ANOTHER DEFECTIVE BELT TENSIONER. LAST BUT NOT LEAST I HAVE TWO MORE BROKEN WINDOW REGULATORS. JUST CHECK THE INTERNET THERE ARE ARTICLES ALL OVER ABOUT BROKEN WINDOW REGULATORS. I UNDERSTAND THEY ONLY RECALLED 2006 AND 2007 WHAT ABOUT 2002-2005 WHICH WERE BAD FIRST. ON TOP OF THAT THEY REPLACE THEM WITH THE SAME DEFECTIVE WINDOW REGULATORS SO THEY WILL BREAK AGAIN AND AGAIN. THAT WAY THE DEALERS CAN CONTINUE TO MAKE MONEY ON YOU. THE GARAGE TOLD ME THAT THE TRANSMISSION IN MY CAR WAS USED FOR ONE YEAR ON ONE MODEL AND I BELIEVE IT BECAUSE THEY HAVE TRIED ALL OVER FOR A TRANSMISSION AND CANNOT GET THE RIGHT ONE. THEY HAVE HAD THREE SENT IN AND ALL THREE WERE WRONG. THIS JUST CONFIRMS THAT THE TRANSMISSION WAS DEFECTIVE AND THEY STOP USING IT. PLUS A TRANSMISSION SHOULD LAST FAR LONGER THAN 120,000 MILES. I READ ALL THE TIME THAT TODAY CARS ARE GOOD FOR 200,000 MILES OR MORE. THIS DOES NOT INCLUDE THE OTHER DEFECTIVE PARTS ON THE JEEP: BELT TENSIONERS, LOCKS, ROOF RACK, WINDOW REGULATORS, HORN, LEAKING WINDSHIELD, RUBBER ON ROOF RACK, RUBBER ON AND AROUND DOORS, UPHOLSTERY STAINS EVEN FROM WATER, MASTER CYLINDER, REPLACING LIGHTS WAY TO OFTEN AS WELL AS FUSES, MARKS IN THE PAINT, FUEL RELAY SWITCH, AND THIS LIST IS BY NO MEANS ALL INCLUSIVE IT IS JUST WHAT I CAN REMEMBER OFF THE TOP OF MY HEAD. I HAVE CONTACTED CHRYSLER OVER THE YEARS ABOUT WINDOW REGULATORS AND THEY DON'T CARE. YOUR CAR IS NEVER SECURE WHEN A WINDOW WILL DROP WITHOUT WARNING. IT CAN OCCUR WHILE DRIVE OR EVEN WHEN YOU ARE NOT IN THE CAR. ONLY ONE WINDOW IN MY CAR GETS OPENED. WINDOWS NOT USED BREAK LEAVING YOU SUSCEPTIBLE TO THEFT AND BODILY HARM. CHRYSLER DOES NOT CARE ABOUT THE TRANSMISSION EITHER. IT IS ALL GREED. AFTER BEING BAILED OUT TWICE BY THE US TAXPAYERS IT IS TIME THEY PAY US BACK BY BEING HONEST
NHTSA ODI #10895782
120,000 miles · May 15, 2016
Visibility/wiper
POWER WINDOW REGULATOR FAILURE. HEADED TO OUR SON'S COLLEGE GRADUATION DRIVING DOWN I-75 SOUTH OF ATLANTA, GA AND THE REAR PASSENGER WINDOW JUST DROPPED INTO THE DOOR. HAD TO STOP TO BORROW A COAT HANGER TO GET THE WINDOW BACK UP THEN BUY DUCT TAPE TO HOLD IT IN PLACE. WAS NEARLY LATE FOR THE GRADUATION CEREMONY. WILL HAVE TO TA…
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POWER WINDOW REGULATOR FAILURE. HEADED TO OUR SON'S COLLEGE GRADUATION DRIVING DOWN I-75 SOUTH OF ATLANTA, GA AND THE REAR PASSENGER WINDOW JUST DROPPED INTO THE DOOR. HAD TO STOP TO BORROW A COAT HANGER TO GET THE WINDOW BACK UP THEN BUY DUCT TAPE TO HOLD IT IN PLACE. WAS NEARLY LATE FOR THE GRADUATION CEREMONY. WILL HAVE TO TAKE TIME OFF FROM WORK TO TAKE THE CAR IN FOR REPAIR.
NHTSA ODI #10865012
48,000 miles · Jan 28, 2015
Visibility/wiper
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE REAR PASSENGER WINDOW OPEN INDEPENDENTLY AND FAILED TO STAY CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE WINDOW REGULATOR HAD FAILED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 48,000.
NHTSA ODI #10679464
10,000 miles · Aug 1, 2014
Electrical SystemVisibility/wiper
WE PURCHASED OUR JEEP LIBERTY IN 2005 AND SINCE THEN THE WINDOW REGULATOR AS FAILED IN EVERY WINDOW AT LEAST 2 TIMES AND IN A COUPLE OF THEM 3 TIMES. WE HAVE SPENT HUNDREDS OF DOLLARS GETTING THEM REPAIRED AND THEY CONTINUE TO BREAK. MY WIFE WAS DRIVING TODAY TRAVELING AROUND 50 MPH AND THE FRONT RIGHT PASSENGER WINDOW FELL IN…
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WE PURCHASED OUR JEEP LIBERTY IN 2005 AND SINCE THEN THE WINDOW REGULATOR AS FAILED IN EVERY WINDOW AT LEAST 2 TIMES AND IN A COUPLE OF THEM 3 TIMES. WE HAVE SPENT HUNDREDS OF DOLLARS GETTING THEM REPAIRED AND THEY CONTINUE TO BREAK. MY WIFE WAS DRIVING TODAY TRAVELING AROUND 50 MPH AND THE FRONT RIGHT PASSENGER WINDOW FELL INTO THE DOOR. I CONTACTED CHRYSLER AND THEY WON'T DO ANYTHING. I BELIEVE THIS PROBLEM TO BE EXTREMELY PERVASIVE AROUND THE COUNTRY AND CHRYSLER REFUSES TO ISSUE A RECALL. PLEASE HELP. *TR
NHTSA ODI #10618211
75,000 miles · Apr 17, 2013
Visibility/wiper
TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOW REGULATORS HAD FAILED IN EVERY WINDOW. THE CONTACT STATED THAT THE REGULATORS HAD TO BE REPLACED EIGHT TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER REPLACED THE WINDOW REGULATOR BUT THE FAILURE RECURRED. THE CONTACT CALLED THE MANUFA…
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TL* THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE WINDOW REGULATORS HAD FAILED IN EVERY WINDOW. THE CONTACT STATED THAT THE REGULATORS HAD TO BE REPLACED EIGHT TIMES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER REPLACED THE WINDOW REGULATOR BUT THE FAILURE RECURRED. THE CONTACT CALLED THE MANUFACTURER REGARDING THE REGULATOR. THE MANUFACTURER STATED THERE WAS NOTHING THEY COULD DO REGARDING THE REGULATOR. THE CONTACT STATED THAT THE PASSENGER REAR WINDOW FAILED TO CLOSE. THE FAILURE MILEAGE WAS 75,000.
NHTSA ODI #10508559
88,888 miles · Mar 9, 2013
Visibility/wiper
JEEP LIBERTY'S FROM 2002-2007 ALL HAVE DEFECTIVE WINDOW REGULATORS. CHRYSLER KNEW THIS YET CONTINUED TO KNOWINGLY USE THESE DEFECTIVE WINDOW REGULATORS. WHY NOT, AFTER THEY BREAK CHRYSLER GETS TO SELL THE DEALERSHIP ANOTHER DEFECTIVE WINDOW REGULATOR AND THE DEALERSHIP MARKS IT UP AND THEN INSTALLS IT FOR $400. IT IS A GREAT …
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JEEP LIBERTY'S FROM 2002-2007 ALL HAVE DEFECTIVE WINDOW REGULATORS. CHRYSLER KNEW THIS YET CONTINUED TO KNOWINGLY USE THESE DEFECTIVE WINDOW REGULATORS. WHY NOT, AFTER THEY BREAK CHRYSLER GETS TO SELL THE DEALERSHIP ANOTHER DEFECTIVE WINDOW REGULATOR AND THE DEALERSHIP MARKS IT UP AND THEN INSTALLS IT FOR $400. IT IS A GREAT SCAM. ALMOST A LITTLE PONZI SCHEME. PLEASE LOOK ON THE INTERNET YOU WILL FIND NUMEROUS COMPLAINTS ABOUT THIS PROBLEM. THE WINDOW FALLS DOWN AT ANY TIME WITHOUT WARNING. IT CAN FALL DOWN WHILE DRIVING WHICH IS VERY STARTLING TO ALL OF A SUDDEN HEAR AIR RUSHING IN THE CAR BEHIND YOU. IT CAN FALL DOWN WHEN THE CAR IS STOPPED AT A STOP SIGN OR PARKED IN FRONT OF YOUR HOUSE. NO MATTER WHEN IT HAPPENS IT RENDERS YOU CAR TOTALLY UNSECURED. ANYONE CAN ENTER YOUR CAR SINCE THE WINDOW WILL NOW NO LONGER STAY UP. ANY ITEMS IN YOUR CAR ARE NOW THERE FOR THE TAKING BY ANY THIEVES. THAT IS THE GOOD NEWS, THE BAD NEWS IS THAT YOUR CAR IS UNSECURED AND YOU CAN BE ATTACK OR KILLED AT ANY TIME. SOMEONE CAN ENTER YOUR CAR AND HIDE BEHIND YOUR SEAT OR IF YOU STOP AND THEY SEE THE WINDOW DOWN THEY CAN JUST ENTER IT AND YOU CANNOT STOP THEM. THE LIGHTER SIDE IS RAIN OR SNOW COMING IT AND STAINING YOUR SEATS BEYOND REPAIR. ANOTHER PROBLEM WITH THE JEEP IS THAT EVEN CONDENSATION STAINS THE SEATS AND YOU CAN'T GET THEM OUT. THIS DOES NOT EVEN INCLUDE SOME OF THE OTHER ISSUES: BELT TENSIONER, BALL JOINTS, ROOF RACK, MASTER CYLINDER, EMERGENCY BRAKE SHOES (WHICH I BELIEVE WERE RECALLED AND I PAID FOR), HORN STUCK ON, ELECTRICAL ISSUES, LEAKING WINDSHIELD, FUEL RELAY SWITCH,SCRATCHES IN THE PAINT, POWER DOOR LOCKS ON REAR DOOR, WEATHERSTRIP, LIGHTS AND NOT GETTING EVERYTHING I WAS PROMISED FROM THE DEALER. THIS VEHICLE HAS LIMITED MY TRAVEL. YOU CANNOT EVEN GO ANYWHERE WITHOUT WONDERING WHAT WILL HAPPEN TO YOUR CAR WHEN YOU GET BACK. PLEASE RECALL IT. *TR
NHTSA ODI #10502186
83,011 miles · Mar 4, 2013
VisibilityVisibility/wiper
ALL 2005 JEEP LIBERTY'S HAVE DEFECTIVE WINDOW REGULATORS THAT BREAK EVEN WHEN THE WINDOW IS NOT USED. CHRYSLER KNOWS ABOUT IT BUT DOES NOT CARE. THEY SELL A CAR WITH A DEFECTIVE PRODUCT AND WHEN IT BREAKS THEY HAVE THE DEALER REPLACE THE DEFECTIVE PART WITH ANOTHER DEFECTIVE PART AND CHARGE YOU $400. IT IS FRAUD PLAIN AND SIM…
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ALL 2005 JEEP LIBERTY'S HAVE DEFECTIVE WINDOW REGULATORS THAT BREAK EVEN WHEN THE WINDOW IS NOT USED. CHRYSLER KNOWS ABOUT IT BUT DOES NOT CARE. THEY SELL A CAR WITH A DEFECTIVE PRODUCT AND WHEN IT BREAKS THEY HAVE THE DEALER REPLACE THE DEFECTIVE PART WITH ANOTHER DEFECTIVE PART AND CHARGE YOU $400. IT IS FRAUD PLAIN AND SIMPLE. WHEN THE WINDOW DROPS DOWN WITHOUT WARNING THE GLASS CAN BREAK AND INJURE SOMEONE. ITEMS CAN BE TOSSED INTO THE CAR SUCH AS STONES OR DEBRIS FROM OTHER DRIVERS. PEOPLE CAN ENTER YOUR CAR AND ATTACK YOU OR KILL YOU SINCE THE CAR CANNOT BE LOCKED. YOU CANNOT LEAVE ITEMS IN YOUR CAR BECAUSE IT IS NEVER SECURE. WHEN THE WINDOW FALLS AIR RUSHES INTO YOUR CAR IF YOU ARE DRIVING ALONG WITH RAIN, SNOW AND SLEET WHICH MAKES IT DIFFICULT TO DRIVE DEPENDING ON WHAT WINDOW IT IS. IT STAINS THE SEATS. I HAVE CONTACTED OTHER GOV.'T AGENCIES AND SOME TV STATIONS. IF NOTHING IS DONE I WILL CONTACT OTHER TV STATIONS UNTIL SOMETHING IS DONE. *TR
NHTSA ODI #10501161
Official recalls
5May 1, 2018
Chrysler (FCA US LLC) is recalling certain 2004-2007 Jeep Liberty vehicles. The rear suspension lower control arms can fracture due to excessive corrosion, causing a loss of vehicle control.
Consequence & remedy
Consequence: A fractured control arm can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the rear lower control arms, free of charge. The recall began June 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U38. Note: This recall is an expansion of recall 12V-085. Vehicles included in that campaign are not included in this recall.
Jun 19, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence & remedy
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Additional source detail variants (2)
Structure
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Fuel System, Gasoline:storage:tank Assembly
Chrysler Group LLC (Chrysler) is recalling certain model year 1993-1998 Jeep Grand Cherokee and 2002-2007 Jeep Liberty vehicles. The fuel tanks in these vehicles are at risk of failure and leakage in certain rear impacts.
Consequence: A fuel leak in the presence of an ignition source may result in a fire.
Remedy: Owners may take their vehicles to dealers and the dealers will perform a free inspection of the rear structure. On vehicles in the recall that are not equipped with a tow hitch, Chrysler will install a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles in the recall that are equipped with an aftermarket tow hitch, Chrysler will assess whether the hitch and surrounding areas show evidence of sharp edges or other puncture risks. If so, Chrysler will replace the tow hitch with a Chrysler designed tow hitch free of charge, provided the condition of the vehicle can support proper installation. On vehicles already equipped with a Chrysler designed tow hitch, Chrysler will inspect the area around the tow hitch installation, and if any installation issues are identified, they will be repaired free of charge. The recall began on August 1, 2014. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign numbers are N45 (for the Grand Cherokee vehicles) and N46 (for the Liberty vehicles).
Mar 5, 2012
IN JUNE 2012, CHRYSLER EXPANDED THIS RECALL TO INCLUDE MODEL YEAR 2006 AND 2007 JEEP LIBERTY VEHICLES, REPRESENTING AN ADDITIONAL 137,176 VEHICLES. THIS RECALL NOW CONCERNS CERTAIN MY 2004-2007 JEEP LIBERTY VEHICLES. THE TOTAL NUMBER VEHICLES BEING RECALLED IS NOW 346,900. THESE VEHICLES WERE MANUFACTURED FROM JULY 3, 2003 THROUGH JUNE 29, 2007. THE RECALL ADDRESSES THOSE VEHICLES ORIGINALLY SOLD, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. SOME VEHICLES MAY BE EQUIPPED WITH REAR LOWER CONTROL ARMS THAT CAN EXPERIENCE A REAR SUSPENSION LOWER CONTROL ARM FRACTURE DUE TO EXCESSIVE CORROSION DUE TO APPLICATION OF ROAD SALTS DURING WINTER WEATHER CONDITIONS.
Consequence & remedy
Consequence: A FRACTURE OF THE REAR LOWER CONTROL ARM MAY RESULT IN A LOSS OF VEHICLE CONTROL AND MAY LEAD TO A VEHICLE CRASH.
Remedy: CHRYSLER WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE REAR LOWER CONTROL ARMS ON ALL AFFECTED VEHICLES ORIGINALLY SOLD IN, OR CURRENTLY REGISTERED IN, CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 26, 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Aug 3, 2006
ON CERTAIN TRUCKS, THE CONSTANT TENSION FRONT LOWER BALL JOINTS MAY EXPERIENCE CONTAMINATION. IF THE VEHICLE IS OPERATED FOR AN EXTENDED PERIOD WITH THIS CONDITION, THE BALL JOINT MAY EVENTUALLY EXPERIENCE WEAR AND LOOSENESS.
Consequence & remedy
Consequence: WHEN THE DRIVER CONTINUES TO OPERATE THE VEHICLE WITH THIS CONDITION, THE CONTAMINATION CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE CAUSING A LOSS OF VEHICLE STEERING CONTROL INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL REPLACE THE FRONT LOWER BALL JOINTS FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 11, 2006. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Oct 6, 2005
ON CERTAIN PICKUP TRUCKS, SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH 42RLE AUTOMATIC TRANSMISSIONS, THE CUP PLUG THAT RETAINS THE PARK PAWL ANCHOR SHAFT MAY BE IMPROPERLY INSTALLED. IF THE SHAFT MOVES OUT OF POSITION, THE VEHICLE MAY NOT BE ABLE TO ACHIEVE 'PARK' POSITION.
Consequence & remedy
Consequence: IF THIS OCCURS AND THE PARKING BRAKE IS NOT APPLIED, THE VEHICLE MAY ROLL AWAY AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL INSPECT THE TRANSMISSIONS AND INSTALL A BRACKET TO ENSURE THE PARK PAWL ANCHOR SHAFT IS RETAINED IN THE PROPER POSITION. THE RECALL BEGAN ON NOVEMBER 28, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
5EA12005 · Crash Related Fuel Tank Fires
Opened Jun 12, 2012 · Closed Nov 14, 2014
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings; Fuel System, Gasoline:storage; Fuel System, Gasoline:storage:tank Assembly; Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Additional source detail variants (4)
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Fuel System, Gasoline:storage
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Fuel System, Gasoline:storage:tank Assembly
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
Fuel System, Gasoline:storage:tank Assembly:filler Pipe And Cap
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and medium SUVs) built during the same time period.In the RRL, ODI described how the location of the aft-mounted fuel tank made the SVs vulnerable to rear impact crash fuel tank failures.During the analysis, besides the high speed/high severity crashes present in both the SV and peer vehicles, ODI observed a significant number of low and moderate speed rear impact crash related fires and leaks, particularly in the Liberty.The data also demonstrated that SVs originally equipped with towing hitch receivers (trailer hitches) appeared to be under-represented in rear-impact related fuel tank failures.In the RRL, ODI requested that Chrysler provide its response by June 18, 2013, otherwise NHTSA might proceed to an Initial Decision that the SVs contain a safety-related defect.Chrysler responded to the RRL on June 4, 2013 and vigorously disputed the tentative findings of the RRL.Among other things, Chrysler argued that the SVs had an overall safety record superior to their peers, met or exceeded all applicable federal motor vehicle safety standards (FMVSS) and only experienced fires in severe high energy rear impacts.Nonetheless, while continuing to maintain that the SVs did not contain a safety-related defect, Chrysler proposed a recall (13V-252) of approximately 2.5M (1.6M currently registered) model year (MY) 1993 - 1998 Grand Cherokee (ZJ) and MY 2002-2007 Liberty (KJ) vehicles on June 18, 2013.The recall remedy submitted by Chrysler would employ a hitch receiver assembly consisting of a steel cross-member behind the fuel tank with forward-projecting arms bolted to the frame rails on either side of the fuel tank.For the MY 1999 - 2004 Grand Cherokee, Chrysler indicated it would conduct a customer satisfaction campaign and inspect vehicles equipped with aftermarket tow hitch receivers, and if necessary, replace any such hitch receivers whose conditionmay increase the risk of fuel system failure in rear crashes.Examination of the available data established that the MY 1999 - 2004 Grand Cherokee did not pose the same magnitude of safety risk as the MY 1993 - 1998 Grand Cherokee and MY 2002-2007 Liberty, particularly in low and moderate speed rear impacts.Because the agency has concluded that the vehicles do not present an unreasonable risk to safety, ODI is closing its investigation of the MY 1999 - 2004 Grand Cherokee.Although it was not within the scope of the Petition initiating this investigation or the Preliminary Evaluation preceding this EA, ODI also examined the performance of the MY 1993 - 2001 Cherokee as part of this investigation.NHTSA's assessment of the available data for the Cherokee did not establish an unreasonable risk in comparison to peer vehicles.ODI does not approve proposed defect remedies.While offering to install hitch receiver assemblies on the MY 1993-1998 Grand Cherokees and 2002-2007 Liberty, Chrysler did not, in ODI's view, provide enough evidence demonstrating the effectiveness of the proposed remedy in rear impacts.The Complete Summary for this Closing Resume (EA12-005) can be seen by
EA11013 · Rear Suspension Control Arm Failure
Opened Sep 15, 2011 · Closed Mar 14, 2012
Status: closed (inferred from source dates) · Suspension; Suspension:rear
In a letter dated March 2, 2012 Chrysler Group LLC (Chrysler) submitted a Defect Information Report (NHTSA recall No. 12V-085) to the NHTSA identifying a safety defect regarding rear suspension lower control arm corrosion in approximately 210,000 model year (MY) 2004 and 2005 Jeep Liberty vehicles, originally sold or currently registered in a Salt-belt state (Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia).According to Chrysler, excessive corrosion could result in fracture of a rear suspension lower control arm which may result in a loss vehicle control.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and consumer complaint data submitted to Chrysler, ODI identified 54 non-duplicative reports alleging failure of one or both rear lower control arms due to excessive corrosion.Thirteen of these complaints allege that the failure resulted in some loss of vehicle control.For purposes of this analysis, loss of control events involve alleged complete or partial departure from the intended lane of travel.An additional 11 complaints reported difficulty maintaining control of the vehicle when the rear lower control arm failed.All of the complainant vehicles were either originally sold or registered at the time of the incident in a Salt-belt state.ODI did not identify any reports (complaints or warranty claims) related to rear lower control failure due to excessive corrosion in the approximately 138,000 MY 2004 and 2005 Liberty vehicles that are not included in this recall (i.e., not sold or currently registered in a Salt-belt state).In Chrysler?s Defect Information Report, Chrysler stated that during the investigation a field survey of MY 2004 and 2005 Jeep Liberty vehicles was conducted.In total, Chrysler is aware of 83 incidents alleging rear control arm fracture (including complaints and field study results).Based on Chrysler?s decision to conduct a safety recall this investigation is closed. The associated VOQs are: 10449912, 10448981, 10448406, 10448119, 10447069,10446737, 10445029, 10443863, 10443222, 10441248, 10438681, 10437308, 10436416, 10436231, 10436024, 10434927, 10434157, 10433963, 10430852, 10429346, 10428006, 10427087, 10426644, 10426393, 10419094, 10417697, 10416623, 10410148, 10409668, 10402048, 10397413, 10392160, 10388448, 10365118, 10360057, 10360049, 10345985
Additional source detail variants (2)
Suspension
In a letter dated March 2, 2012 Chrysler Group LLC (Chrysler) submitted a Defect Information Report (NHTSA recall No. 12V-085) to the NHTSA identifying a safety defect regarding rear suspension lower control arm corrosion in approximately 210,000 model year (MY) 2004 and 2005 Jeep Liberty vehicles, originally sold or currently registered in a Salt-belt state (Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia).According to Chrysler, excessive corrosion could result in fracture of a rear suspension lower control arm which may result in a loss vehicle control.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and consumer complaint data submitted to Chrysler, ODI identified 54 non-duplicative reports alleging failure of one or both rear lower control arms due to excessive corrosion.Thirteen of these complaints allege that the failure resulted in some loss of vehicle control.For purposes of this analysis, loss of control events involve alleged complete or partial departure from the intended lane of travel.An additional 11 complaints reported difficulty maintaining control of the vehicle when the rear lower control arm failed.All of the complainant vehicles were either originally sold or registered at the time of the incident in a Salt-belt state.ODI did not identify any reports (complaints or warranty claims) related to rear lower control failure due to excessive corrosion in the approximately 138,000 MY 2004 and 2005 Liberty vehicles that are not included in this recall (i.e., not sold or currently registered in a Salt-belt state).In Chrysler?s Defect Information Report, Chrysler stated that during the investigation a field survey of MY 2004 and 2005 Jeep Liberty vehicles was conducted.In total, Chrysler is aware of 83 incidents alleging rear control arm fracture (including complaints and field study results).Based on Chrysler?s decision to conduct a safety recall this investigation is closed. The associated VOQs are: 10449912, 10448981, 10448406, 10448119, 10447069,10446737, 10445029, 10443863, 10443222, 10441248, 10438681, 10437308, 10436416, 10436231, 10436024, 10434927, 10434157, 10433963, 10430852, 10429346, 10428006, 10427087, 10426644, 10426393, 10419094, 10417697, 10416623, 10410148, 10409668, 10402048, 10397413, 10392160, 10388448, 10365118, 10360057, 10360049, 10345985
Suspension:rear
In a letter dated March 2, 2012 Chrysler Group LLC (Chrysler) submitted a Defect Information Report (NHTSA recall No. 12V-085) to the NHTSA identifying a safety defect regarding rear suspension lower control arm corrosion in approximately 210,000 model year (MY) 2004 and 2005 Jeep Liberty vehicles, originally sold or currently registered in a Salt-belt state (Connecticut, Delaware, Iowa, Illinois, Indiana, Kentucky, Massachusetts, Maine, Maryland, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia).According to Chrysler, excessive corrosion could result in fracture of a rear suspension lower control arm which may result in a loss vehicle control.In analysis of both Vehicle Owner Questionnaire (VOQ) data submitted to the Office of Defects Investigation (ODI) and consumer complaint data submitted to Chrysler, ODI identified 54 non-duplicative reports alleging failure of one or both rear lower control arms due to excessive corrosion.Thirteen of these complaints allege that the failure resulted in some loss of vehicle control.For purposes of this analysis, loss of control events involve alleged complete or partial departure from the intended lane of travel.An additional 11 complaints reported difficulty maintaining control of the vehicle when the rear lower control arm failed.All of the complainant vehicles were either originally sold or registered at the time of the incident in a Salt-belt state.ODI did not identify any reports (complaints or warranty claims) related to rear lower control failure due to excessive corrosion in the approximately 138,000 MY 2004 and 2005 Liberty vehicles that are not included in this recall (i.e., not sold or currently registered in a Salt-belt state).In Chrysler?s Defect Information Report, Chrysler stated that during the investigation a field survey of MY 2004 and 2005 Jeep Liberty vehicles was conducted.In total, Chrysler is aware of 83 incidents alleging rear control arm fracture (including complaints and field study results).Based on Chrysler?s decision to conduct a safety recall this investigation is closed. The associated VOQs are: 10449912, 10448981, 10448406, 10448119, 10447069,10446737, 10445029, 10443863, 10443222, 10441248, 10438681, 10437308, 10436416, 10436231, 10436024, 10434927, 10434157, 10433963, 10430852, 10429346, 10428006, 10427087, 10426644, 10426393, 10419094, 10417697, 10416623, 10410148, 10409668, 10402048, 10397413, 10392160, 10388448, 10365118, 10360057, 10360049, 10345985
PE11013 · Rear Suspension Control Arm Failure
Opened Apr 18, 2011 · Closed Sep 15, 2011
Status: closed (inferred from source dates) · Suspension:rear
During Preliminary Evaluation (PE11-013), the Office of Defects Investigation (ODI) conducted an analysis of consumer field data from its Vehicle Owner Questionnaire (VOQ) database and from complaint data submitted to ODI by Chrysler. ODI's analysis of VOQ data identified 13 complaints alleging failure of either the right or left rear lower control arm due to excessive corrosion.All of these complaints were associated with vehicles originally sold or registered in a salt belt state (for the purposes of this investigation, 'salt belt' includes Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia).All of the complaints were associated with vehicles manufactured in model years (MY) 2004 or 2005. Three of these complaints also allege a loss of vehicle control due to the rear lower control arm failure. No complaints related to the alleged defect were identified on vehicles manufactured during MYs 2002 or 2003. Similarly an analysis of Chrysler complaint data identified 11 complaints (2 of which are duplicative of VOQs) alleging failure of a rear lower control arm due to excessive corrosion.All 11 of these complaints were from consumers operating vehicles in a salt belt state and vehicles manufactured in either MY 2004 or 2005. Three of these complaints (not duplicative of VOQs) also allege a loss of vehicle control due to the rear lower control arm failure.The original scope of PE11-013 included MY 2002 through 2005 Jeep Liberty vehicles as they were in the same generation.In response to an Information Request (IR) letter sent by ODI, Chrysler provided information and sample components identifying a substantial design change of the rear lower control arms after MY 2003 and beginning with MY 2004.Analysis of complaint data from both data sources (ODI and Chrysler) did not identify any applicable complaints (lower control arm failures due to excessive corrosion) from vehicles manufactured during MY 2002 or 2003.Similarly no complaints from either data source were found in states outside of those identified as salt belt states.Chrysler stated in its IR letter response that its investigation and analysis is ongoing to determine the scope, possible root causes of the unusual lower control arm corrosion, and define possible consequences to motor vehicle safety. Based on ODI's data analysis from both sources (ODI and Chrysler data), this investigation has been upgraded to an Engineering Analysis (EA11-013) focused on vehicles originally sold or registered in a salt belt state and produced during MY 2004 and 2005, to further assess the scope and potential safety consequences of the alleged defect.
PE07041 · Diesel Fuel Leak
Opened Aug 8, 2007 · Closed Dec 7, 2007
Status: closed (inferred from source dates) · Fuel System, Diesel; Fuel System, Diesel: PRE-HEATER
OVERHEATING OF THE ELECTRICAL CONNECTOR AT THE FUEL HEATER ON THE FUEL FILTER / WATER SEPARATOR ASSEMBLY CAN CAUSE A FUEL LEAK THROUGH THE ELECTRICAL CONNECTION.OPERATORS REPORT THE SMELL OF DIESEL FUEL, SMOKE, DIFFICULTY STARTING AND/OR POOR ENGINE OPERATION.THE FUEL LEAKAGE IS REPORTED BY SOME OPERATORS AS SEEPAGE, WETNESS, SEVERAL DROPS, AND AN OZ PER MINUTE.EVIDENCE OF OVERHEATING OF THE CONNECTION WAS OBSERVED BY SOME OPERATORS AND REPORTED AS BURNED OR DISCOLORED ELECTRICAL CONNECTION AT THE FUEL HEATER.SEVEN OPERATORS REPORT SMELLING OR SEEING SMOKE.ONE REPORTED A VEHICLE ENGINE COMPARTMENT FIRE HOWEVER THE CAUSE OF THE FIRE WAS NOT IDENTIFIED, AND LINKAGE OF THE FIRE CAUSE TO THIS ISSUE IS NOT LIKELY TO BE ESTABLISHED.THE LOCATION OF THE FUEL FILTER / WATER SEPARATOR ASSEMBLY IS NOT NEAR THE LOCATION OF THE TURBO CHARGER WHICH IS LOCATED ON THE OPPOSITE SIDE OF THE ENGINE.THE TURBO CHARGER WOULD PRESENT A POTENTIALLY HOT SURFACE HOWEVER DUE TO THE LAYOUT OF THE ENGINE COMPARTMENT AND ITS COMPONENTS, DIESEL FUEL LEAKAGE FROM THE ELECTRICAL CONNECTION WOULD NOT LIKELY MIGRATE TO THE TURBO CHARGER.AT THIS TIME, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Additional source detail variants (2)
Fuel System, Diesel
OVERHEATING OF THE ELECTRICAL CONNECTOR AT THE FUEL HEATER ON THE FUEL FILTER / WATER SEPARATOR ASSEMBLY CAN CAUSE A FUEL LEAK THROUGH THE ELECTRICAL CONNECTION.OPERATORS REPORT THE SMELL OF DIESEL FUEL, SMOKE, DIFFICULTY STARTING AND/OR POOR ENGINE OPERATION.THE FUEL LEAKAGE IS REPORTED BY SOME OPERATORS AS SEEPAGE, WETNESS, SEVERAL DROPS, AND AN OZ PER MINUTE.EVIDENCE OF OVERHEATING OF THE CONNECTION WAS OBSERVED BY SOME OPERATORS AND REPORTED AS BURNED OR DISCOLORED ELECTRICAL CONNECTION AT THE FUEL HEATER.SEVEN OPERATORS REPORT SMELLING OR SEEING SMOKE.ONE REPORTED A VEHICLE ENGINE COMPARTMENT FIRE HOWEVER THE CAUSE OF THE FIRE WAS NOT IDENTIFIED, AND LINKAGE OF THE FIRE CAUSE TO THIS ISSUE IS NOT LIKELY TO BE ESTABLISHED.THE LOCATION OF THE FUEL FILTER / WATER SEPARATOR ASSEMBLY IS NOT NEAR THE LOCATION OF THE TURBO CHARGER WHICH IS LOCATED ON THE OPPOSITE SIDE OF THE ENGINE.THE TURBO CHARGER WOULD PRESENT A POTENTIALLY HOT SURFACE HOWEVER DUE TO THE LAYOUT OF THE ENGINE COMPARTMENT AND ITS COMPONENTS, DIESEL FUEL LEAKAGE FROM THE ELECTRICAL CONNECTION WOULD NOT LIKELY MIGRATE TO THE TURBO CHARGER.AT THIS TIME, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
Fuel System, Diesel: PRE-HEATER
OVERHEATING OF THE ELECTRICAL CONNECTOR AT THE FUEL HEATER ON THE FUEL FILTER / WATER SEPARATOR ASSEMBLY CAN CAUSE A FUEL LEAK THROUGH THE ELECTRICAL CONNECTION.OPERATORS REPORT THE SMELL OF DIESEL FUEL, SMOKE, DIFFICULTY STARTING AND/OR POOR ENGINE OPERATION.THE FUEL LEAKAGE IS REPORTED BY SOME OPERATORS AS SEEPAGE, WETNESS, SEVERAL DROPS, AND AN OZ PER MINUTE.EVIDENCE OF OVERHEATING OF THE CONNECTION WAS OBSERVED BY SOME OPERATORS AND REPORTED AS BURNED OR DISCOLORED ELECTRICAL CONNECTION AT THE FUEL HEATER.SEVEN OPERATORS REPORT SMELLING OR SEEING SMOKE.ONE REPORTED A VEHICLE ENGINE COMPARTMENT FIRE HOWEVER THE CAUSE OF THE FIRE WAS NOT IDENTIFIED, AND LINKAGE OF THE FIRE CAUSE TO THIS ISSUE IS NOT LIKELY TO BE ESTABLISHED.THE LOCATION OF THE FUEL FILTER / WATER SEPARATOR ASSEMBLY IS NOT NEAR THE LOCATION OF THE TURBO CHARGER WHICH IS LOCATED ON THE OPPOSITE SIDE OF THE ENGINE.THE TURBO CHARGER WOULD PRESENT A POTENTIALLY HOT SURFACE HOWEVER DUE TO THE LAYOUT OF THE ENGINE COMPARTMENT AND ITS COMPONENTS, DIESEL FUEL LEAKAGE FROM THE ELECTRICAL CONNECTION WOULD NOT LIKELY MIGRATE TO THE TURBO CHARGER.AT THIS TIME, A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED AND THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT A SAFETY DEFECT DOES NOT EXIST.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.
EA06008 · Front Suspension Ball Joint Separation
Opened May 31, 2006 · Closed Aug 24, 2006
Status: closed (inferred from source dates) · Suspension:front:control Arm:lower Ball Joint
ON JANUARY 6, 2006, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION TO INVESTIGATE ALLEGED FRONT SUSPENSION LOWER BALL JOINT SEPARATIONIN CERTAIN MODEL YEAR (MY) 2004 JEEP LIBERTY VEHICLES.ODI SENT A LETTER TO THE MANUFACTURER ON FEBRUARY 7, 2006 REQUESTING INFORMATION ABOUT THESE AND OTHER JEEP LIBERTY VEHICLES.CONSEQUENTLY, THE INVESTIGATION WAS UPGRADED TO AN ENGINEERING ANALYSIS ON MAY 31, 2006 AND THE RANGE OF SUBJECT VEHICLES UNDER INVESTIGATION WAS EXPANDED TO INCLUDE ALL MY 2002-2006 JEEP LIBERTY VEHICLES.ODI IS AWARE OF 566 NON-DUPLICATIVE COMPLAINTS ALLEGING INVOLUNTARY FRONT SUSPENSION LOWER BALL JOINT SEPARATION IN THE SUBJECT VEHICLES.ODI IS ALSO AWARE OF ONE NON-INJURY CRASH AND THREE ALLEGED INJURY INCIDENTS (TWO CRASH INCIDENTS AND ONE NON-CRASH INCIDENT) RELATED TO THE ALLEGED DEFECT RESULTING IN MINOR INJURIES.THE COMPLAINT COUNTS REPORTED ABOVE ONLY INCLUDE THOSE MY 2002-03 LIBERTY VEHICLES WHERE THE ALLEGED BALL JOINT SEPARATION OCCURRED AFTER PRIOR RECALL REPAIRS WERE PERFORMED (SEE BELOW) OR IF THE VEHICLE WAS NOT INCLUDED IN THE PRIOR RECALL.THE MANUFACTURER CONDUCTED A PRIOR SAFETY RECALL (03V-460) TO ADDRESS THE SUBJECT ISSUE IN CERTAIN MY 2002-03 JEEP LIBERTY VEHICLES.ACCORDING TO DAIMLERCHRYSLER?S NOVEMBER 4, 2003, DEFECT INFORMATION REPORT (SUBMITTED IN ACCORDANCE WITH 49 CFR PART 573), ?THE CONSTANT TENSION LOWER CONTROL ARM BALL JOINTS MAY EXPERIENCE A LOSS OF LUBRICATION WHICH CAN LEAD TO CORROSION, ACCELERATED WEAR AND POSSIBLY SEPARATION FROM THE STEERING KNUCKLE.A CONSTANT TENSION BALL JOINT WHICH HAS SEPARATED FROM THE KNUCKLE MAY RESULT IN LOSS OF VEHICLE DIRECTIONAL CONTROL WITH MINIMAL ADVANCED WARNING.?HOWEVER, EVIDENCE INDICATES THAT SOME VEHICLES SERVICED UNDER RECALL 03V-460 CONTINUED TO EXPERIENCE INVOLUNTARY BALL JOINT SEPARATIONS.THE MANUFACTURER HAS MADE NUMEROUS CHANGES IN THE DESIGN, MATERIAL COMPOSITION, MANUFACTURE, QUALITY CONTROL, SUPPLY, AND INSTALLATION OF THE SUBJECT BALL JOINTS SINCE THE PRIOR SAFETY RECALL WAS INITIATED IN AN EFFORT TO IMPROVE PERFORMANCE WITH RESPECT TO SEALING, LUBRICATION, AND JOINT RETENTION CAPABILITY.BY LETTER DATED AUGUST 1, 2006, DAIMLERCHRYSLER CORPORATION HAS NOTIFIED THE AGENCY THAT IT WILL CONDUCT A SAFETY RECALL TO ADDRESS POTENTIALLY DEFECTIVE FRONT SUSPENSION LOWER CONTROL ARM BALL JOINTS IN APPROXIMATELY 826,687 MODEL YEAR 2002-2006 JEEP LIBERTY VEHICLES MANUFACTURED BETWEEN JANUARY 2, 2001 AND MARCH 15, 2006, INCLUDINGALL VEHICLES SUBJECT TO THE PRIOR RECALL.THE NHTSA CAMPAIGN NUMBER ASSIGNED TO THIS RECALL IS 06V-288 (DAIMLERCHRYSLER RECALL CAMPAIGN F23).DAIMLERCHRYSLER WILL REPLACE BOTH LEFT AND RIGHT FRONT SUSPENSION LOWER CONTROL ARM BALL JOINTS WITH IMPROVED COMPONENTS FREE OF CHARGE.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.