2022 Jeep Grand Wagoneer

The contact owns a 2022 Jeep Grand Wagoneer. The contact stated that after entering the vehicle, it was discovered that the front passenger's side seat lumbar section had erroneously bulged outward making the front passenger’s seat extremely uncomfortable. Additionally, the contact stated while seated, the front passenger's head did not comfortably reach the headrest. The vehicle was taken to the local dealer, where it was determined that the front passenger’s seat lumbar module was faulty and needed to be replaced. The vehicle was repaired but the failure recurred with the front driver's side seat several months later. The front driver's side seat was not yet repaired. The manufacturer was not contacted regarding the failures. The failure mileage was 51,000.

Dear NHTSA, I am filing this complaint regarding a serious and ongoing turbocharger and engine problem in my 2022 Jeep Grand Wagoneer. Despite being one of Jeep’s flagship luxury vehicles, my SUV has experienced repeated engine warning lights, loss of power, and now complete turbo failure—all within 57,300 miles and under warranty. Soon after purchase (used, low mileage), the check engine light began appearing repeatedly. The dealership (Jeep Pearson, Broad Street, Richmond, VA) performed several repairs and software resets, but the problem always returned. Recently, I was informed that the turbocharger must be replaced—an alarming issue for such a premium vehicle. These failures have created safety risks including: Sudden loss of acceleration while driving on highways or merging. Hesitation or delayed throttle response, leading to unpredictable behavior in traffic. Concern about engine stalling or overheating from repeated malfunction. I have already escalated the issue to Jeep Brand (Stellantis) and requested the following: Vehicle replacement with a safe, defect-free model; Buyback and loan payoff to remove liability from a defective vehicle; or Two-year warranty extension covering all turbo and powertrain components. Despite multiple service visits and my written escalation, Jeep has not provided a permanent fix or assurance that the problem won’t return after repair. My warranty is nearing expiration, leaving me at risk of future costs caused by what appears to be a manufacturing defect. Through online research and owner discussions, I’ve found other Grand Wagoneer owners reporting similar turbo failures, power loss, and recurring check-engine issues, often before 60,000 miles. This suggests a potential systemic defect that could compromise safety across the 2022 Grand Wagoneer line. I respectfully ask NHTSA to Investigate turbo and powertrain reliability in 2022 Jeep Grand Wagoneers. Make/Model: 2022 Jeep Grand Wagoneer VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.

At approximately 38,000 miles we were driving on the expressway heading west into the evening sun when we pulled down the driver sunvisor for the first time and heard a snap and the entire visor fell off the roof into driver lap. Heavy visibility and safety concern. Also near 56,000 miles the exact same thing happened on the passenger side of the vehicle and after much research, this appears to be a very common theme for these parts and we are concerned as a consumer to spend close to $1,000 to replace this safety equipment to only have the same thing happen again. Need help as Jeep and the local dealership are unwilling to offer any assistance.

I own a 2022 Jeep Grand Wagoneer Series III (VIN [XXX] ) that has experienced repeated, unresolved electrical system failures which pose a direct risk to my safety and to the motoring public. The vehicle has already required fourteen warranty visits, with thirty-one days out of service and twenty repeat repairs. The problems include multiple no-crank/no-start events that have left me stranded, four premature battery failures, and ongoing electrical malfunctions affecting the instrument cluster, infotainment system, HVAC, rear camera, mirrors, power running boards, and other electronic modules. These failures show that the electrical system is unstable and unpredictable. On [XXX], after the latest no-start incident, the dealership’s service manager told me directly that the issue was “more than just a bad battery.” Despite this acknowledgment, the only action taken was to replace the battery for the fourth time and declare the vehicle “repaired.” Jeep’s customer care initially agreed that the history showed a deeper safety issue and promised to open a STAR engineering inspection, but that inspection has never been scheduled. Instead, I am being pressured to pick up and drive a vehicle that the dealership itself admitted has unresolved electrical problems. This is not just a matter of inconvenience — the risk of sudden electrical shutdowns while driving, or the loss of critical safety systems such as brakes, steering modules, and cameras, presents a clear hazard to my family and others on the road. A vehicle with this history should not be returned to service based only on repeated battery swaps while the underlying defect remains unidentified. I respectfully ask NHTSA to investigate the 2022 Jeep Grand Wagoneer Series III for systemic electrical failures and to ensure that Stellantis does not force consumers to operate unsafe vehicles that continue to suffer from recurring electrical shutdowns. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Subject: Safety Complaint – 2022 Jeep Grand Wagoneer – Multiple Safety-Critical Failures and Warranty Concerns. I am the owner of a 2022 Jeep Grand Wagoneer (purchase price $114,000 USD), well maintained and currently with 41,000 miles. Despite careful use, it has developed multiple recurring electrical and mechanical failures that present serious safety risks: •Parking and side sensors fail, making obstacle and blind-spot detection unreliable. •Rear-view camera often shows a solid blue screen in reverse, leaving no rear visibility. •Main display flickers, freezes, or shuts off; infotainment reboots while driving, disabling controls. •Entire electronic system resets mid-drive, affecting safety features. •Power liftgate fails to open. •Air suspension changes height on its own, affecting handling and stability. While the basic 36,000-mile warranty has expired, the vehicle still has a 60,000-mile powertrain warranty. Many of these failures involve safety-critical systems that should be addressed without cost to the owner. I recently brought the vehicle to an authorized Jeep dealer, who charged $1,399 USD just for diagnostics instead of addressing them under warranty or goodwill. These issues are widely reported by other 2022 Grand Wagoneer owners, suggesting systemic defects. I respectfully request that NHTSA investigate promptly, require Jeep/Stellantis to issue recalls where necessary, provide a permanent fix, and ensure dealers address safety-related defects regardless of basic warranty expiration.

The contact owns a 2022 Jeep Grand Wagoneer. The contact stated while driving at approximately 80 MPH, the vehicle stalled. The contact stated that the message "Shift to Park and Restart" was displayed. The contact was able to coast to the side of the roadway and shifted to park(P). The contact was able restart the vehicle and continued driving. The vehicle was taken to a dealer, where the failure could not be duplicated; however, the failure recurred while driving. The message "ACC Disabled" was displayed, and the power steering warning light was illuminated. The contact was able to restart the vehicle; however, the vehicle went into Limp mode and failed to exceed 15 MPH. The vehicle was taken to a different dealer, where the failure could not be duplicated. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 33,000.

Our car is now having two issues: 1. The first issue is extremely scary, but we found a temporary work around so have been dealing with it for months as we needed are car. If the auto stop/start is not turned off (which has to happen ever time the car is started), the car essentially puts on an emergency break and shuts down the car at the first for second stop. This happened in the middle of a busy intersection the first time and happened numerous other times including while I was on the phone with the Jeep dealership. It is extremely dangerous as you can be stuck at a stop light in the middle of the road and the car has to be turned off and turned back on. We drive on [XXX] in michigan daily for work and it is a 55mph road with dozens of stop lights making this a huge safety hazard. I have seen numerous other people on a Jeep Wagoneer facebook page with the same issue. 2. The second issue is more recent, but has made the car un-drivable. While driving suddenly the "service fuel system" alert comes on with the check engine light flashing and the car feels like it is going to stall out, then it will regulate and the alert will go away, then it will come back a minute later. We immediately drove our car to the dealership as it was not drivable that way and they have had it for 3 weeks unable to find a fix. We put premium 93 gas in our car and it has not been in any accidents. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Airbags failed to deploy in a front crash. Passenger side curtain air bags deployed, but none of the others deployed. The lane departure or lane keeping assistance did not work. The vehicle slowly swerved off of the highway with no safety features kicking in to help keep it on the road. No automatic emergency braking started. The vehicle was still going with the cruise control on following the collision. As of 3/20/2025 the vehicle is still available for inspection. This is the first report of this malfunction. The local sheriff was contacted following the accident. I do not have knowledge of who all has inspected the vehicle. There were no warnings or messages that the safety systems were not working. Yes, our safety was at risk. As the driver of the vehicle, I have broken my C2 vertebrae in my neck.

While driving the vehicle(speed does not matter as this has occurred while standing at a stop light) all safety warning lights illuminate on the dash and render all of my safety features inoperative. This includes: ABS, Forward Collision Avoidance, Rear Collision Avoidance, and Park assist. Once this happens the vehicle becomes extremely difficult to operate and to stop. The remedy is to pull over, turn the vehicle off and open the drivers side door to shut off the RAC (Retained Accessory Control), let the vehicle sit for a minute or two, then restart the vehicle. All light will remain off and the car will function normally. This issue occurs at least 2-3 times per week and is extremely frustrating. I've taken the vehicle to the dealership several times for what they have determined to be a "software issue". Several trips have been for recalls, others have been for this issue and my Infotainment system going black. The Infotainment system going black is the second major issue with this vehicle. The dealership was able to get the system operating again with an additional software update, however it has not completely remedied the problem. The Infotainment system will still black out, but for only a quick second, then it comes back on. When it does this, I loose all settings including profiles and SiriusXM programmed stations. I've done a master reset on the Infotainment system and have had it back to the dealership, but it still has not been 100% resolved. This is a safety risk when it blacks out as I loose navigation, audio, and Bluetooth connectivity. Now my attention is not on the road but on the failed system. Dates and timeframe for service: Dec 18, 2024. Returned Dec 19, 2024: Electrical work Dec 6, 2024. Returned Dec 17, 2024: Electrical work Nov 11, 2024. Returned Nov 14, 2024: Electrical work Sept 7, 2024. Returned Sept 7, 2024: Warranty Recall\Oil change & tire rotation July 12, 2022. Returned July 12, 2022: Electrical work-Software