At approximately 38,000 miles we were driving on the expressway heading west into the evening sun when we pulled down the driver sunvisor for the first time and heard a snap and the entire visor fell off the roof into driver lap. Heavy visibility and safety concern. Also near 56,000 miles the exact same thing happened on the p…
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At approximately 38,000 miles we were driving on the expressway heading west into the evening sun when we pulled down the driver sunvisor for the first time and heard a snap and the entire visor fell off the roof into driver lap. Heavy visibility and safety concern. Also near 56,000 miles the exact same thing happened on the passenger side of the vehicle and after much research, this appears to be a very common theme for these parts and we are concerned as a consumer to spend close to $1,000 to replace this safety equipment to only have the same thing happen again. Need help as Jeep and the local dealership are unwilling to offer any assistance.
NHTSA ODI #11695949
Mileage unknown · Feb 5, 2025
Exterior LightingUnknown Or Other
The interior radio and heat and air display brightness. The brightness changes independently of lighting stays on 15 min to long at dusk, come on 17 min to quick at dawn causing a blinding effect for the driver putting anyone in vehicle and other drivers at risk. Took to dealer twice first time they said all of wagoners operated…
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The interior radio and heat and air display brightness. The brightness changes independently of lighting stays on 15 min to long at dusk, come on 17 min to quick at dawn causing a blinding effect for the driver putting anyone in vehicle and other drivers at risk. Took to dealer twice first time they said all of wagoners operated like this second time they said it was a software programming issue. There is no warning when this happens just super brightness.
NHTSA ODI #11640871
Mileage unknown · Mar 15, 2024
Unknown Or OtherVisibility/wiper
The system that has failed is the windshield has major distortion that affects the depth perception as you are driving. This is an extreme hazard as you cannot judge the distance of objects as they become distorted. Yes it was inspected by a Jeep dealership and they concurred with this distortion, in fact he laughed and said not…
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The system that has failed is the windshield has major distortion that affects the depth perception as you are driving. This is an extreme hazard as you cannot judge the distance of objects as they become distorted. Yes it was inspected by a Jeep dealership and they concurred with this distortion, in fact he laughed and said not sure how anyone drives this. Be aware as well that Mopar in fact issued a service and replacement bulletin for this defect (attached) No warning lamps are issued. I purchased the car used from another state. When it arrived I noticed this defect but could do nothing at that time from whom I purchased it from. I have researched this and it is a defect known by Mopar. They now are claiming to not be aware of this even though its all over the internet and I have the service bulletin issued by them.
NHTSA ODI #11577657
Mileage unknown · Dec 26, 2023
Electrical SystemSeatsUnknown Or OtherFire
December 24-23 was in red lobster to pickup food about 5 mins my grand wagoneer was on fire
NHTSA ODI #11561896
Mileage unknown · Mar 27, 2023
Electrical SystemForward Collision AvoidanceUnknown Or Other
Lane Keeping Assistance, Lane Departure Warning, and Forward Collision Warning-Not working, it had message to service and exclamation in red
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Jeep Wagoneer, 2022-2026 Jeep Grand Wagoneer, 2023-2025 Jeep Wagoneer L, and 2023-2026 Jeep Grand Wagoneer L vehicles. The pivot bolts for the roof rack crossbars may not have been tightened properly, allowing them to detach.
Consequence & remedy
Consequence: Detached roof rack crossbars can create a road hazard, increasing the risk of a crash.
Remedy: Dealers will replace the roof rack crossbar pivot bolts, free of charge. Interim notification letters, notifying owners of the safety risk, are expected to be mailed October 8, 2026. A second notice will be sent once the final remedy is available. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 81D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 17, 2026.
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The quarter trim on the driver and passenger windows may not have been properly secured, which can allow it to detach.
Consequence & remedy
Consequence: Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the quarter window glass assembly, as necessary, free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 88C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 2, 2025.
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Jeep Wagoneer and Jeep Grand Wagoneer vehicles. The trim on the driver and passenger doors may not have been installed properly, which can allow it to detach.
Consequence & remedy
Consequence: Detached trim pieces can create a road hazard for other vehicles, increasing the risk of a crash.
Remedy: Dealers will inspect and replace the door trim, as necessary, free of charge. Owner notification letters were mailed September 25, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 77C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 18, 2025.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The third-row seat belts may not allow occupants to properly access or fasten the seat belt to the buckle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 209, "Seat Belt Assemblies."
Consequence & remedy
Consequence: An unfastened seat belt may increase the risk of injury to occupants during a crash.
Remedy: Dealers will inspect and replace the third-row seat belt buckle, as necessary, free of charge. Owner notification letters were mailed November 16, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is A7A.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.
Remedy: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Wagoneer and Grand Wagoneer vehicles. The upper B-pillar interior trim may not be fully seated and could interfere with the side curtain air bag (SABIC) deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."
Consequence & remedy
Consequence: A compromised deployment of the SABIC can reduce occupant protection in the event of a crash, increasing the risk of injury.
Remedy: Dealers will inspect and reseat or replace the trim pieces as necessary, free of charge. Owner notification letters were mailed August 17, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 76A.
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence & remedy
Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy: Dealers will reprogram the radio software, free of charge. All affected vehicles are still within dealership inventory and therefore no owner notification letters will be sent. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is YA1.
Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Wagoneer and Grand Wagoneer vehicles. The second-row center-seat recliner pull strap may bind on the seat trim surface, preventing the seat back from locking into the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Consequence & remedy
Consequence: A seat back that is not locked into position can increase the risk of injury in a crash.
Remedy: Dealers will inspect and replace as necessary, the rear center-seat recliner strap, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y86.
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Consequence & remedy
Consequence: Disabled air bags can increase the risk of injury to occupants in a crash.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Additional source detail variants (2)
Air Bags: Air Bag/restraint Control Module:software
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Consequence: Disabled air bags can increase the risk of injury to occupants in a crash.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Air Bags
Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.
Consequence: Disabled air bags can increase the risk of injury to occupants in a crash.
Remedy: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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