2022 Jeep Grand Wagoneer

Airbags failed to deploy in a front crash. Passenger side curtain air bags deployed, but none of the others deployed. The lane departure or lane keeping assistance did not work. The vehicle slowly swerved off of the highway with no safety features kicking in to help keep it on the road. No automatic emergency braking started. The vehicle was still going with the cruise control on following the collision. As of 3/20/2025 the vehicle is still available for inspection. This is the first report of this malfunction. The local sheriff was contacted following the accident. I do not have knowledge of who all has inspected the vehicle. There were no warnings or messages that the safety systems were not working. Yes, our safety was at risk. As the driver of the vehicle, I have broken my C2 vertebrae in my neck.

While driving the vehicle(speed does not matter as this has occurred while standing at a stop light) all safety warning lights illuminate on the dash and render all of my safety features inoperative. This includes: ABS, Forward Collision Avoidance, Rear Collision Avoidance, and Park assist. Once this happens the vehicle becomes extremely difficult to operate and to stop. The remedy is to pull over, turn the vehicle off and open the drivers side door to shut off the RAC (Retained Accessory Control), let the vehicle sit for a minute or two, then restart the vehicle. All light will remain off and the car will function normally. This issue occurs at least 2-3 times per week and is extremely frustrating. I've taken the vehicle to the dealership several times for what they have determined to be a "software issue". Several trips have been for recalls, others have been for this issue and my Infotainment system going black. The Infotainment system going black is the second major issue with this vehicle. The dealership was able to get the system operating again with an additional software update, however it has not completely remedied the problem. The Infotainment system will still black out, but for only a quick second, then it comes back on. When it does this, I loose all settings including profiles and SiriusXM programmed stations. I've done a master reset on the Infotainment system and have had it back to the dealership, but it still has not been 100% resolved. This is a safety risk when it blacks out as I loose navigation, audio, and Bluetooth connectivity. Now my attention is not on the road but on the failed system. Dates and timeframe for service: Dec 18, 2024. Returned Dec 19, 2024: Electrical work Dec 6, 2024. Returned Dec 17, 2024: Electrical work Nov 11, 2024. Returned Nov 14, 2024: Electrical work Sept 7, 2024. Returned Sept 7, 2024: Warranty Recall\Oil change & tire rotation July 12, 2022. Returned July 12, 2022: Electrical work-Software

2022 Jeep Grand Wagoneer Series II. THIA WHOLE VEHICLE IS A DEATH TRAP!! Since owning this vehicle it's been one issue after another with one dealership visit "repair" after another. With each repair the vehicle gets worse and the problems aren't fixed. My vehicle has been in & our of service over 20 times in the passed year. We even had it in for a 10 hour repair, where they said they fixed "all the technology". But that still doesn't work. We had it upgraded, but that doesn't to make anything better... It's slower than molasses & freezes - but that is the least of my issues... It seems like The dealership is doing nothing to help me & just putting Band-Aids on these issues, so I've finally decided to open my mouth. Not only are "minor issues" such as the radio not getting fixed, there are issues like my check engine light constantly coming on, my power steering going while driving, heating/cooling seats turning on and off whenever they feel like through out the drive & the adaptive cruise control frequently decides not to work. This vehicle is going to kill me and my family because everyone is downplaying how serious everything is, mind you the power steering went out while I WAS DRVING my soon to football. This whole vehicle should be recalled. I thought I was going to love this car, but it has been nothing but a nightmare! my jeep is back in service for the power steering issue. Who knows how long it will be there. Or they may give it back and say "hey, it's good." like they've been doing. BUYER BEWARE. if you're thinking a grand wagoneer.. think again!!

AC/HVAC: experienced multiple occasion where the system (front and rear) turns on and quickly varies between settings with no way to override. Engine: when speeds are in excess of 80mph front passenger vent makes excessive noise in line with engine rpm’s “Auto drove” ineffective due to lane departure inop, after service for above incidents Radio is extremely intermittent.