SkipThatYearREAL DATA. SMARTER CAR DECISIONS.

COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

YearTopic reportsRecallsInvestigations
2018
2
1032015
3
982014
4
18102013
2
962012
1
1072011
3
662008
13
402007
40
522006
28
422005
81
312004
32
842003
20
442002
34
1072001
84
442000
124
651999
289
451998
359
471997
188
571996
229
681995
211
4111994
92
3121993
79
7171992
1
06

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
1999 model year · 114,000 miles · Sep 14, 2007
Power TrainCrashInjury

TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE ROLLED BACKWARDS OUT OF THE DRIVEWAY, DROVE OVER A RETAINING WALL, AND RESTED AGAINST A NEIGHBORING HOME. THE DOOR OF THE VEHICLE KNOCKED THE CONTACT TO THE GROUND AND CAUSED MINOR BACK AND WRIST INJURIES. THE GEAR POSITION INDICATOR FAILED, WHICH CAUSE…

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TL*THE CONTACT OWNS A 1999 JEEP GRAND CHEROKEE. WHILE PARKED, THE VEHICLE ROLLED BACKWARDS OUT OF THE DRIVEWAY, DROVE OVER A RETAINING WALL, AND RESTED AGAINST A NEIGHBORING HOME. THE DOOR OF THE VEHICLE KNOCKED THE CONTACT TO THE GROUND AND CAUSED MINOR BACK AND WRIST INJURIES. THE GEAR POSITION INDICATOR FAILED, WHICH CAUSED THE CONTACT TO BELIEVE THAT THE VEHICLE WAS IN PARK. THE CURRENT AND FAILURE MILEAGES WERE 114,000.

NHTSA ODI #10202986

2005 model year · Mileage unknown · Sep 7, 2007
Power Train

2005 JEEP GRAND CHEROKEE PURCHASED USED WITH FULL WARRANTY. 30,000 MILES THE TRANSMISSION GOES. TOOK TO LOCAL DEALERSHIP FOR REPAIRS AND WAS TREATED LIKE DIRT. THEY SAY THEY REBUILT THE TRANSMISSION BUT PROBLEM STILL EXISTS. CLANKING, BANGING, AND NOT SHIFTING AT ALL APPARENTLY THIS IS NORMAL FOR CHRYSLER VEHICLES BECAUSE THE DE…

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2005 JEEP GRAND CHEROKEE PURCHASED USED WITH FULL WARRANTY. 30,000 MILES THE TRANSMISSION GOES. TOOK TO LOCAL DEALERSHIP FOR REPAIRS AND WAS TREATED LIKE DIRT. THEY SAY THEY REBUILT THE TRANSMISSION BUT PROBLEM STILL EXISTS. CLANKING, BANGING, AND NOT SHIFTING AT ALL APPARENTLY THIS IS NORMAL FOR CHRYSLER VEHICLES BECAUSE THE DEALER SAYS THERE IS NOTHING WRONG WITH IT. SURPRISE NOW THAT THE WARRANTY IS UP I WONDER IF THEY'LL FIGURE OUT WHAT IS WRONG. DISGUSTED WITH JEEP, CHRYSLER WILL NEVER OWN ANOTHER!!!*JB

NHTSA ODI #10202228

1995 model year · 90,000 miles · Aug 20, 2007
Electrical SystemEngine And Engine CoolingPower Train

THE EVAPORATOR LEAKES INTO THE PASSENGER COMPARTMENT WHEN THE AC WORKS, HAVE BEEN TOLD THAT THE ACCUMULATOR IS BAD SO IT WILL NOT HOLD A CHARGE. THE SPEEDOMETER WILL WORK SPORADICALLY, SOMETIMES IT WORKS FINE, OTHER TIMES IT DOESN'T WORK AT ALL, AND THE SOMETIMES IT BOUNCES AROUND, THOUGH THE SPEED CONTROL STILL WORKS EVEN WHEN…

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THE EVAPORATOR LEAKES INTO THE PASSENGER COMPARTMENT WHEN THE AC WORKS, HAVE BEEN TOLD THAT THE ACCUMULATOR IS BAD SO IT WILL NOT HOLD A CHARGE. THE SPEEDOMETER WILL WORK SPORADICALLY, SOMETIMES IT WORKS FINE, OTHER TIMES IT DOESN'T WORK AT ALL, AND THE SOMETIMES IT BOUNCES AROUND, THOUGH THE SPEED CONTROL STILL WORKS EVEN WHEN SPEEDOMETER DOES NOT. THE SPEED SENSOR HAS BEEN REPLACED AND THAT HAS NOT MADE ANY DIFFERENCE. THE CLOCK ON THE RADIO AS WELL AS OTHER DISPLAY ITEMS WILL SOMETIMES LIGHT UP AND OTHER TIMES NOT, LIKE THE WIRES ARE COMING LOOSE OR SOMETHING. THE REAR AXLE HOUSING IS BENT EVEN THOUGH IT HASN'T PULLED ANYTHING HEAVY AND HAS ONLY BEEN DRIVEN ON PAVED ROADS FOR THE 3 YEARS BEFORE. ENGINE LEAKS OIL FROM THE INTAKE MANIFOLD GASKET AND OTHER AREAS. HAVE HAD TO HAVE THE INPUT AND OUTPUT SEALS REPLACED ON THE TRANSMISSION TWICE. *TR

NHTSA ODI #10200153

1993 model year · 188,000 miles · Aug 9, 2007
Power Train

TL*THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO PARK. HE HAD TO SHIFT INTO NEUTRAL AND APPLY THE PARKING BRAKE. THE VEHICLE WOULD ONLY START WHEN IT WAS IN NEUTRAL. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE DEALER REPAIRED THE AUTOMATIC TRANSMISSION LEVER …

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TL*THE CONTACT OWNS A 1993 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO PARK. HE HAD TO SHIFT INTO NEUTRAL AND APPLY THE PARKING BRAKE. THE VEHICLE WOULD ONLY START WHEN IT WAS IN NEUTRAL. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER THE DEALER REPAIRED THE AUTOMATIC TRANSMISSION LEVER AND LINKAGE (NHTSA CAMPAIGN # 02V053000). THE DEALER STATED THAT THE SECONDARY DETENT SYSTEM NEEDED TO BE ADJUSTED. THE DETENT SYSTEM HAS BEEN ADJUSTED ON TWO OCCASIONS, HOWEVER, THE FAILURE STILL PERSISTS. THE CURRENT AND FAILURE MILEAGES WERE 188,000.

NHTSA ODI #10198932

2001 model year · Mileage unknown · Aug 7, 2007
Power TrainCrash

2001 GRAND CHEROKEE LTD WHICH SLIPPED FROM PARK INTO REVERSE CUSTOMER STATES THAT THE CAR SLIPPED FROM PARK INTO REVERSE WHILE IT SAT IDLING AS IT SOMEHOW ROLLED BACKWARDS DOWN AN EMBANKMENT OVER A RETAINING WALL AND ENDED UP FLIPPED ON IT'S SIDE IN 6' OF WATER**CC THE CONSUMER STATED EARLIER MODELS HAD BEEN RECALLED FOR THE SA…

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2001 GRAND CHEROKEE LTD WHICH SLIPPED FROM PARK INTO REVERSE CUSTOMER STATES THAT THE CAR SLIPPED FROM PARK INTO REVERSE WHILE IT SAT IDLING AS IT SOMEHOW ROLLED BACKWARDS DOWN AN EMBANKMENT OVER A RETAINING WALL AND ENDED UP FLIPPED ON IT'S SIDE IN 6' OF WATER**CC THE CONSUMER STATED EARLIER MODELS HAD BEEN RECALLED FOR THE SAME PROBLEM SHE EXPERIENCED AND SUPPOSEDLY THE 2001 MODELS HAD BEEN CORRECTED. *JB *JB

NHTSA ODI #10199184

2007 model year · 3,652 miles · Jul 25, 2007
Power Train

TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO LOSE SPEED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR THE TRANSMISSION CONTROL. TWO DAYS AFTER REPLACING THE TRANSMISSION CONTROL, THE SHIFTER AND TRANSFER CASE FAILED. THE MANUFACTURER IS AWARE OF THE FAILURE AND STATED THA…

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TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE BEGAN TO LOSE SPEED. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED FOR THE TRANSMISSION CONTROL. TWO DAYS AFTER REPLACING THE TRANSMISSION CONTROL, THE SHIFTER AND TRANSFER CASE FAILED. THE MANUFACTURER IS AWARE OF THE FAILURE AND STATED THAT THEY WOULD INVESTIGATE IT FURTHER. THE CONTACT WAS ADVISED TO CALL NHTSA. THE POWERTRAIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 9,901 AND FAILURE MILEAGE WAS 3,652.

NHTSA ODI #10197481

2007 model year · 2,995 miles · Jul 9, 2007
Power Train

I RECENTLY LEASED A NEW 2007 JEEP GRAND CHEROKEE 3.7 L , 6 CYLINDERS. THIS WAS THE SECOND TIME IN LESS THAN A MONTH THAT THE VEHICLE STALLED WHILE DRIVING AT HIGHWAY SPEED 50 MPH) AND LOCAL SPEED 30 MPH. THE VEHICLE SUDDENLY LOST POWER AND COULD NOT BE DRIVEN AT MORE THAN 20 MPH, AND THE INDICATOR GAUGES SEEM ED STUCK IN…

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I RECENTLY LEASED A NEW 2007 JEEP GRAND CHEROKEE 3.7 L , 6 CYLINDERS. THIS WAS THE SECOND TIME IN LESS THAN A MONTH THAT THE VEHICLE STALLED WHILE DRIVING AT HIGHWAY SPEED 50 MPH) AND LOCAL SPEED 30 MPH. THE VEHICLE SUDDENLY LOST POWER AND COULD NOT BE DRIVEN AT MORE THAN 20 MPH, AND THE INDICATOR GAUGES SEEM ED STUCK IN PLACE. ALSO, THE VEHICLE SHUT OFF WHEN MAKING A SHARP TURN INTO A PARKING SPACE AT WORK. THE FIRST INCIDENT OCCURRED ON A MAJOR HIGHWAY IN NEW YORK CITY ,AND MY FEAR WAS THAT ANOTHER VEHICLE WOULD REAR END MY VEHICLE. WE HAD THE VEHICLE TOWED TO THE ORIGINAL PURCHASING LOCATION AT ADDITIONAL COSTS TO US, AND THEY STATED THAT THE PROBLEM WAS RELATED TO THE SHIFT CONTROLLER, TRANSMISSION NOT SENDING THE PROPER SIGNAL FOR IT TO SHIFT PROPERLY. THEY TOLD US THEY WOULD REPLACE THE SOLENOID, AND IT SHOULD BE FINE. THIS WAS LESS THAN A MONTH AGO, AND NOW MY WIFE WAS UNWILLING TO DRIVE THE VEHICLE FOR FEAR OF BEING STUCK IN TRAFFIC OR BEING INVOLVED IN AN ACCIDENT. I WILL BE TAKING THE VEHICLE BACK TO THE DEALER ON 7/9/07. ANY ADDITIONAL INFORMATION YOU COULD PROVIDE TO ADDRESS THIS PROBLEM WAS GREATLY APPRECIATED. I WILL ALSO CONTACT DAIMLER/CHRYSLER CORPORATE HEADQUARTERS IN THE MORNING.*AK

NHTSA ODI #10195593

2005 model year · 500 miles · Jul 9, 2007
Power Train

TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH OR GREATER, THE VEHICLE HESITATED WHEN SHIFTED INTO GEAR. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. NHTSA RECALL # 05V396000 (POWER TRAIN:AUTOMATIC TRANSMISSION) WAS FOUND. THE RECALL WORK WAS PERFORMED. THE CONTACT STATED THAT THERE WAS TOTA…

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TL*THE CONTACT OWNS A 2005 JEEP GRAND CHEROKEE. WHILE DRIVING 30 MPH OR GREATER, THE VEHICLE HESITATED WHEN SHIFTED INTO GEAR. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. NHTSA RECALL # 05V396000 (POWER TRAIN:AUTOMATIC TRANSMISSION) WAS FOUND. THE RECALL WORK WAS PERFORMED. THE CONTACT STATED THAT THERE WAS TOTAL TRANSMISSION FAILURE AFTER THE RECALL REPAIR. THE CURRENT MILEAGE IS 30,547 AND FAILURE MILEAGE WAS 500.

NHTSA ODI #10195645

2002 model year · 59,000 miles · Jul 9, 2007
Power Train

TL*THE CONTACT OWNS A 2002 JEEP GRAND CHEROKEE. ON JUNE 18, 2007, THE VEHICLE BEGAN SPUTTERING AND HESITATING. AS OF JULY 9, 2007, THE VEHICLE WOULD NOT GO FASTER THAN 20 MPH. THE CURRENT MILEAGE IS 60,788 AND FAILURE MILEAGE WAS 59,000.

NHTSA ODI #10195667

2005 model year · 25,000 miles · Jul 5, 2007
Power Train

2005 JEEP GRAND CHEROKEE LAREDO 4X4. THE TRANSMISSION FAILED AT A BUSY INTERSECTION WITH WIFE AND TWO CHILDREN ABOARD IN NOVEMBER 2006. THE DEALERSHIP HAD TO CALL CHHRYSLER PRIOR TO ORDERING PARTS BECAUSE CHRYSLER HAD A HOLD"ON THE PARTS NEEDED TO MAKE THE REPAIR. THE HOLD PLACED ON THE PARTS WAS DUE TO THE FACT CHRYSLER KNE…

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2005 JEEP GRAND CHEROKEE LAREDO 4X4. THE TRANSMISSION FAILED AT A BUSY INTERSECTION WITH WIFE AND TWO CHILDREN ABOARD IN NOVEMBER 2006. THE DEALERSHIP HAD TO CALL CHHRYSLER PRIOR TO ORDERING PARTS BECAUSE CHRYSLER HAD A HOLD"ON THE PARTS NEEDED TO MAKE THE REPAIR. THE HOLD PLACED ON THE PARTS WAS DUE TO THE FACT CHRYSLER KNEW THERE WAS A PROBLEM WITH THE TRANSMISSION AND WANTED TO MAKE SURE THE DEALERSHIP FIXED THE PROBLEM CORRECTLY. SINCE THAT TIME, THE JEEP'S "NEW" TRANSMISSION HESITATES WHEN CLIMBING HILLS, ACCELERATING ETC. I HAVE TAKEN THE JEEP BACK TO THE DEALERSHIP TO HAVE THIS PROBLEM CORRECTED. THE DEALERSHIP AND CHRYSLER HAVE ACKNOWLEDGED THE PROBLEM WITH THE AUTOMOBILE. CHRYSLER DESCRIBED THE PROBLEM TO THE DEALERSHIP AS "FISH NIPPING AT BAIT". CHRYSLER'S TECHNICAL TEAM TELLS THE DEALERSHIP THEY ARE WORKING ON A NEW COMPUTER PROGRAM TO FIX THIS PROBLEM. IT HAS NOW BEEN 2 MONTHS SINCE THE DIAGNOSIS, AND WHO KNOWS HOW LONG SINCE CHRYSLER HAS BEEN AWARE OF THE PROBLEM AND I STILL AM DRIVING, AND PAYING FOR, A VEHICLE THAT THE MANUFACTURER KNOWS IS FAULTY. IN ADDITION, I HAVE NOT BEEN ABLE TO RECEIVE ANY SATISFACTION BY CALLING CHRYSLER'S NUMEROUS 1-800 NUMBERS. ALL I HAVE BEEN TOLD IS THAT THE APPROPRIATE PARTIES HAVE BEEN CONTACTED. WHO THOSE ARE I DO NOT KNOW AND THEY WOULD NOT TELL ME! MY DEALERSHIP AND CHRYSLERS TECHNICAL TEAM HAVE ALREADY BEEN IN CONTACT AND THEY ARE AWARE OF THE PROBLEM! I HAVE BEEN TOLD THAT THE DEFECT THE JEEP IS EXPERIENCING WILL NOT HARM THE AUTOMOBILE. I HAVE NOT ONCE BEEN CONCERNED WITH THE EFFECT THE DEFECT HAS ON THE AUTOMOBILE BUT I HAVE BEEN CONCERNED WITH THE EFFECT IT HAS ON MY WIFE AND I WHEN DRIVING THE AUTOMOBILE. I WANT TO KNOW WHAT CHRYSLER PLANS ON DOING ABOUT SELLING ME A VEHICLE THAT HAS NOT WORKED PROPERLY FOR THE MAJORITY OF TIME I HAVE OWNED IT! THEIR LACK OF CONCERN REGARDING THEIR PRODUCT AND THE SAFETY OF THOSE WHO DRIVE THEIR PRODUCT IS APPALLING. *AK

NHTSA ODI #10195371

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.