COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
2004 model year · 60,000 miles · Dec 31, 2007
Power TrainInjury

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE VEHICLE SHIFTED OUT OF PARK AUTOMATICALLY AND WAS HEADED IN REVERSE TOWARDS THE CONTACT. THE VEHICLE PINNED HER AGAINST THE MAILBOXES. SHE SUSTAINED A BADLY BRUISED RIGHT HIP AND RIGHT ARM AND PULLED A MUSCLE IN HER BACK. SHE WENT TO THE EMERGENCY ROOM. THE DRIVER SIDE DOO…

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TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE VEHICLE SHIFTED OUT OF PARK AUTOMATICALLY AND WAS HEADED IN REVERSE TOWARDS THE CONTACT. THE VEHICLE PINNED HER AGAINST THE MAILBOXES. SHE SUSTAINED A BADLY BRUISED RIGHT HIP AND RIGHT ARM AND PULLED A MUSCLE IN HER BACK. SHE WENT TO THE EMERGENCY ROOM. THE DRIVER SIDE DOOR WAS DAMAGED. THE VIN, ENGINE SIZE, AND SPEED WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 01/29/08 *BF UPDATED 01/29/08 *TR

NHTSA ODI #10213251

2004 model year · 35,000 miles · Dec 10, 2007
Power TrainCrashInjury

TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT CONTINUED TO DRIVE FORWARD. THE VEHICLE STOPPED WHEN IT STRUCK A TREE WHILE THE GEAR WAS STILL IN PARK. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE VEHICLE HAS SEVERE DAMAGE, ESTIMATING APPROXIMATELY $4,000 IN REPAIRS. THE VEHICLE I…

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TL*THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. WHILE THE VEHICLE WAS PARKED, IT CONTINUED TO DRIVE FORWARD. THE VEHICLE STOPPED WHEN IT STRUCK A TREE WHILE THE GEAR WAS STILL IN PARK. THE DEALER AND MANUFACTURER HAVE NOT BEEN NOTIFIED. THE VEHICLE HAS SEVERE DAMAGE, ESTIMATING APPROXIMATELY $4,000 IN REPAIRS. THE VEHICLE IS CURRENTLY IN THE REPAIR SHOP. THE CONTACT SUSTAINED ARM INJURIES FROM BEING STUCK IN THE SEAT BELT AND THE VEHICLE ROLLED OVER HER RIGHT LEG AND FACE. THE VEHICLE ALSO RAN OVER A DOG. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 35,000.

NHTSA ODI #10211375

2007 model year · 14,611 miles · Dec 6, 2007
Power Train

I STARTED THE VEHICLE AND STARTED DRIVING WHEN THE VEHICLE WOULD NOT GO FASTER THAN 20MPH AND FELT LIKE STALLING OUT. ON THE DASHBOARD IT SHOW THAT THE VEHICLE WAS IN P,R,N,AND D ALL AT THE SAME TIME (CIRCLES AROUND THE LETTERS). I CALL A JEEP DEALERSHIP AND THEY TOLD ME IF THE ENGINE LIGHT DIDN'T COME ON THERE'S ON CODE, SO THE…

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I STARTED THE VEHICLE AND STARTED DRIVING WHEN THE VEHICLE WOULD NOT GO FASTER THAN 20MPH AND FELT LIKE STALLING OUT. ON THE DASHBOARD IT SHOW THAT THE VEHICLE WAS IN P,R,N,AND D ALL AT THE SAME TIME (CIRCLES AROUND THE LETTERS). I CALL A JEEP DEALERSHIP AND THEY TOLD ME IF THE ENGINE LIGHT DIDN'T COME ON THERE'S ON CODE, SO THEY CAN'T FIX IT. JEEP ALSO TOLD ME THEY NEVER HEARD OF THIS PROBLEM. *TR

NHTSA ODI #10211077

2005 model year · 40,000 miles · Nov 29, 2007
Power Train

I BOUGHT A BRAND NEW 2005 JEEP GRAND CHEROKEE LAREDO, WITHIN WEEKS I STARTED TO NOTICE THE UPHOLSTERY WAS NOT TREATED, IT WOULD STAIN WITH THE SLIGHTEST BIT OF CONDENSATION OR RAIN. AFTER ABOUT 8-12 MONTHS I STARTED TO FEEL IT GETTING SLUGGISH WHEN ACCELERATED BUT THE PROBLEM WAS INTERMITTENT. BROUGHT IT IN TO DEALERSHIP AND THE…

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I BOUGHT A BRAND NEW 2005 JEEP GRAND CHEROKEE LAREDO, WITHIN WEEKS I STARTED TO NOTICE THE UPHOLSTERY WAS NOT TREATED, IT WOULD STAIN WITH THE SLIGHTEST BIT OF CONDENSATION OR RAIN. AFTER ABOUT 8-12 MONTHS I STARTED TO FEEL IT GETTING SLUGGISH WHEN ACCELERATED BUT THE PROBLEM WAS INTERMITTENT. BROUGHT IT IN TO DEALERSHIP AND THEY SAID NO PROBLEM WAS DETECTED. THE REAL PROBLEMS STARTED AFTER I HAD THE VEHICLE 2YRS..CHECK ENGINE LIGHT WOULD COME ON, GEARS WOULD STICK, ENGINE WOULD ROAR UP TO 4.5 RPMS AND WOULD NOT ACCELERATE. THIS WOULD HAPPEN IN RUSH HOUR TRAFFIC, ON RAMPS TO THE HIGWAY, GREEN LIGHTS ETC.. I ALMOST GOT CREAMED BY AN 18 WHEELER. THE VEHICLE WOULD BUCK AND SPUTTER. IF I KEPT MY FOOT ON THE GAS IT WOULD EVENTUALLY CLUNK INTO GEAR.IT HAD BEEN TO THE DEALERSHIP 6 TIMES. AT ONE POINT THEY REPLACED THEY TRANSMISSION MODULE..THAT DID NOT FIX THE PROBLEM. IT STARTED TO GET TIRESOME, DEALERSHIP WAS CONDENSCENDING CLAIMING "THEY COULD NOT DUPLICATE THE PROBLEM." NO LUCK WITH GM'S ,SERV MGRS, AND THE CHRYSLER CORP. CHYSLER DOES NOT HONOR THEIR WARRANTIES OR CARE ABOUT THEIR CUSTOMERS. I FEARED FOR MY LIFE IN THE VEHICLE AND JUST TRADED IT IN, UPSIDE DOWN,YESTERDAY. I HAD NO FIGHT LEFT IN ME. THIS WAS THE WORST EXPERIENCE YOU COULD IMAGINE BUYING A BRAND NEW SUV. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE IS FATALLY INJURED. *TR

NHTSA ODI #10210332

2007 model year · 1,524 miles · Nov 27, 2007
Engine And Engine CoolingPower Train

CAR SIMPLY STALLS - IN INTERSECTIONS, ON ROADWAY FOR NO REASON. DRIVE TRAIN, FLUID LEAKS CAR IS UNSAFE. *TR

NHTSA ODI #10210133

2007 model year · 38 miles · Nov 15, 2007
Power TrainUnknown Or Other

I PURCHASED A NEW 2007 JEEP GRAND CHEROKEE 9/27/07 FROM TARBOX JEEP IN N. KINGSTOWN, RI THE DAY I TOOK DELIVERY THE JEEP HAD SEVERAL PROBLEMS THE FRONT WINDOWS DID NOT WORK PROPERLY, THE TAIL GATE WAS NOT LIGHTING UP PROPERLY AND I WAS GETTING A VIBRATION THROUGH OUT THE JEEP WHEN DRIVING OVER 45 MPH. I INFORMED THE SALES MAN TH…

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I PURCHASED A NEW 2007 JEEP GRAND CHEROKEE 9/27/07 FROM TARBOX JEEP IN N. KINGSTOWN, RI THE DAY I TOOK DELIVERY THE JEEP HAD SEVERAL PROBLEMS THE FRONT WINDOWS DID NOT WORK PROPERLY, THE TAIL GATE WAS NOT LIGHTING UP PROPERLY AND I WAS GETTING A VIBRATION THROUGH OUT THE JEEP WHEN DRIVING OVER 45 MPH. I INFORMED THE SALES MAN THE NEXT DAY OF THE DEFECTS IN THE JEEP I BROUGHT THE JEEP IN TO BE SERVICED AND TO HAVE THE REPAIRS DONE ON 11/6/07 THE TAIL GATE WAS FIXED AS BEST AS THEY COULD BUT STILL DEFECTIVE THE FRONT POWER WINDOW'S WERE ALSO CORRECTED HOW EVER THE VIBRATION HAS NOT BEEN RESOLVED THEY REPLACED THE DRIVE SHAFT, THEY ALSO REMOVED THE TRANSMISSION AND REPLACED THE TORQUE CONVERTER THAT STILL DID NOT CORRECT THE PROBLEM. THEY KNOW BELIEVE IT NEEDS A NEW DOWNLOAG TO THE TRANSMISSION CONTROL MODULAR BUT THAT WILL NOT BE READY FOR AT LEAST 2 WEEKS AND THEY DO NOT KNOW IF THAT WILL CORRECT THE PROBLEM AND THEY ARE INSISTING I TAKE BACK THE JEEP ON 11/16/07 I FEEL THE JEEP MIGHT BE A SAFETY HAZARD TO DRIVE DUE TO TARBOX NOT KNOW WHAT THE PROBLEM IS I HAVE CALLED CHRYSLER AND I AM IN NEED OF HELP I DRIVE ABOUT 600 MILES EACH WEEK AND DO NOT FEEL SAFE DRIVING THE JEEP IN THE CORRECT CONDITION. I HAVE HAD A RENTAL CAR FOR 10 DAYS GOING ON 11 DAYS. I COULD USE SOME HELP ON THIS MATTER. *TR

NHTSA ODI #10209069

1998 model year · 95,000 miles · Oct 4, 2007
Power TrainCrashInjury

AFTER SAFELY PLACING THE GEAR LEVER INTO THE PARK POSITION AND LEAVING THE VEHICLE WITH THE ENGINE RUNNING, THE CAR SUDDENLY WENT BACKWARDS, KNOCKING ME DOWN, HITTING ANOTHER CAR AND CRASHING INTO A HOUSE. *JB UPDATED 10/24/07.

NHTSA ODI #10204842

1998 model year · Mileage unknown · Oct 2, 2007
Air BagsEngine And Engine CoolingPower Train

1998 JEEP GRAND CHEROKEE WITH RECALL FOR THE FLOOR SHIFTER. CUSTOMER STATES THAT THE DEALER NEVER INFORMED HIM OF A RECALL ON HIS VEHICLE FOR THE FLOOR SHIFTER SINCE IT WAS PUT IN PLACE IN 2002. *KB THE CONSUMER STATED THERE IS A CLICKING NOISE COMING FROM THE STEERING AND THE MECHANIC RECOMMENDED THE CLOCK SPRING BE REPLACED.…

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1998 JEEP GRAND CHEROKEE WITH RECALL FOR THE FLOOR SHIFTER. CUSTOMER STATES THAT THE DEALER NEVER INFORMED HIM OF A RECALL ON HIS VEHICLE FOR THE FLOOR SHIFTER SINCE IT WAS PUT IN PLACE IN 2002. *KB THE CONSUMER STATED THERE IS A CLICKING NOISE COMING FROM THE STEERING AND THE MECHANIC RECOMMENDED THE CLOCK SPRING BE REPLACED. THE CONSUMER STATED THE CV JOINTS HAD TO BE REPLACED. THE CONSUMER RECEIVED A SECOND OPINION ABOUT THE CV JOINTS AND WAS TOLD IT WAS RELATED TO THE VISCOUS COUPLER BEING WORN WHICH WAS THE REAL PROBLEM. THE DEALER STATED MINOR DRIVER SIDE VALVE LEAK, REAR MAIN SEAL SEEPING, AND REAR VISCOUS COUPLER WAS WORN WITH NOTICEABLE HOPPING FELT IN THE VEHICLE. *TR

NHTSA ODI #10204984

2000 model year · Mileage unknown · Sep 30, 2007
Engine And Engine CoolingExterior LightingLatches/locks/linkages

I HAVE A 2000 JEEP GC LAREDO, AND ALONG WITH MANY,MANY OTHER PEOPLE I HAVE NUMEROUS PROBLEMS. THE WARPED ROTORS ARE VERY DANGEROUS WHEN YOU HAVE TO USE YOUR BRAKES, ESPECIALLY WHEN YOU HAVE CHILDREN IN THE CAR AS I DO, ALSO THE TAILLIGHT/BRAKE LIGHT ISSUE, THAT HAS GOTTEN ME PULLED OVER MORE THAN ONCE, EVEN THOUGH I PUT A NEW BU…

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I HAVE A 2000 JEEP GC LAREDO, AND ALONG WITH MANY,MANY OTHER PEOPLE I HAVE NUMEROUS PROBLEMS. THE WARPED ROTORS ARE VERY DANGEROUS WHEN YOU HAVE TO USE YOUR BRAKES, ESPECIALLY WHEN YOU HAVE CHILDREN IN THE CAR AS I DO, ALSO THE TAILLIGHT/BRAKE LIGHT ISSUE, THAT HAS GOTTEN ME PULLED OVER MORE THAN ONCE, EVEN THOUGH I PUT A NEW BULB IN IT EVERY TIME. THE DOOR LOCK ACTUATOR THAT IS VERY ANNOYING NOT TO MENTION MY TRANSMISSION HAS A SHIFTING PROBLEM THAT I CAN'T DO ANYTHING ABOUT AND NOW MY RADIATOR FAN WILL NOT WORK SO MY CAR WILL OVERHEAT IF I AM STOPPED FOR TOO LONG. *JB

NHTSA ODI #10204487

1995 model year · Mileage unknown · Sep 26, 2007
Engine And Engine CoolingPower TrainVehicle Speed ControlInjury

SPEED CONTROL WOULD WORK SOMETIMES. REPLACED SENSOR TRANSMISSION IS LAZY TAKING OFF HAVE TO PUT IN TO 2ND GEAR FOR CAR TO MOVE AND THIS IS A AUTOMATIC TRANS, MAIN ENGINE SEAL WENT REPLACE THAT, TRANSMISSION LEAK VERY BADLY FIX THAT ,WHEN DRIVING FRONT END SHAKES SOMETIMES DON'T KNOW WHAT THAT IS GOT BRAKES AND STILL DOSE IT , W…

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SPEED CONTROL WOULD WORK SOMETIMES. REPLACED SENSOR TRANSMISSION IS LAZY TAKING OFF HAVE TO PUT IN TO 2ND GEAR FOR CAR TO MOVE AND THIS IS A AUTOMATIC TRANS, MAIN ENGINE SEAL WENT REPLACE THAT, TRANSMISSION LEAK VERY BADLY FIX THAT ,WHEN DRIVING FRONT END SHAKES SOMETIMES DON'T KNOW WHAT THAT IS GOT BRAKES AND STILL DOSE IT , WHEN SITTING AT A LIGHT JEEP TRIES TO TAKE OFF BY ITSELF JERKING OUR HEADS BACK , MUFFLER FROM CATALYTIC CONVERTER ROTTED OFF WHILE ON A FAMILY VACATION ALL OF THIS WITH IN A YEAR I WORK HARD AND I AM NOT RICH ALWAYS WANTED A JEEP NOW I REGRET IT BUT I AM STUCK HOW CAN I GET THIS MESS FIX PLEASE HELP!!! *JB

NHTSA ODI #10204129

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.