COMPONENT SPOTLIGHT

Jeep Grand Cherokee transmission problems

1,919 distinct owner reports with a transmission-specific component in this snapshot.

General power-train reports are not automatically counted as transmission problems. Related recalls and investigations must also name this component; they are not linked by narrative keyword alone.

524 crash reports13 fire reports289 injury reports

Reports by model year

Recall and investigation columns show each year’s full history. A report naming several years can appear in more than one row.

When problems were reported

Mileage at the reported incident

Limited mileage data: 343 of 1,919 reports include usable mileage. There isn’t enough coverage to show a useful chart.

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What owners actually said

1,919 reports
1997 model year · Mileage unknown · Jul 4, 2001
Power TrainVehicle Speed ControlCrashInjury

AT 07:45AM HUSBAND PARKED VEHICLE, PLACED DRIVE SELECTOR IN "PARK', ENGAGED EMERGENCY BRAKES, LEFT ENGINE IDLING. WIFE, JO, ENTERED VEHICLE. AS SHE WAS ENGAGING SAFETY BELT THE CAR SUDDENLY ACCELERATED TO A VERY HIGH RPM AND , SIMULTANEOUSLY, JUMPED INTO REVERSE GEAR. THE JEEP STRUCK A PARKED SEDAN AND APPARENTLY THE IM[PACT SW…

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AT 07:45AM HUSBAND PARKED VEHICLE, PLACED DRIVE SELECTOR IN "PARK', ENGAGED EMERGENCY BRAKES, LEFT ENGINE IDLING. WIFE, JO, ENTERED VEHICLE. AS SHE WAS ENGAGING SAFETY BELT THE CAR SUDDENLY ACCELERATED TO A VERY HIGH RPM AND , SIMULTANEOUSLY, JUMPED INTO REVERSE GEAR. THE JEEP STRUCK A PARKED SEDAN AND APPARENTLY THE IM[PACT SWITCHED THE GEAR INTO FORWARD. WIFE WAS UNABLE TO CONTROL AND THE JEEP STRUCK A HOUSE . HUSBAND OPENED DOOR AND TURNED OFF ENGINE W/ IGNITION KEY. ENGINE STOPPED.. EMERGENCY BRAKES REMAINED ENGAGED THROUGHOUT. POLICE REPORT CONFIRMS "NOT THE DRIVER'S FAULT".INVESTIGATION BY INSURANCE ADJUSTER/REPAIR SHOP ONGOING.*AK

NHTSA ODI #747796

2000 model year · Mileage unknown · Jul 2, 2001
Power TrainCrash

CONSUMER'S WIFE WAS DRIVING A LEASED GRAND, CHEROKEE, AT APPROXIMATELY 5 MILES. BROUGHT IT BACK, AND PARKED IT IN DRIVEWAY, TOOK FOOT OFF BRAKE, AND AUTOMOBILE IMMEDIATELY TOOK OFF . IT WENT STRAIGHT THROUGH CONSUMER'S GARAGE, HITTING OTHER CAR THAT WAS PARKED IN GARAGE, CAUSING DAMAGE TO IT BEFORE COMING TO A HOLT. …

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CONSUMER'S WIFE WAS DRIVING A LEASED GRAND, CHEROKEE, AT APPROXIMATELY 5 MILES. BROUGHT IT BACK, AND PARKED IT IN DRIVEWAY, TOOK FOOT OFF BRAKE, AND AUTOMOBILE IMMEDIATELY TOOK OFF . IT WENT STRAIGHT THROUGH CONSUMER'S GARAGE, HITTING OTHER CAR THAT WAS PARKED IN GARAGE, CAUSING DAMAGE TO IT BEFORE COMING TO A HOLT. *AK

NHTSA ODI #891888

1994 model year · Mileage unknown · Jul 1, 2001
Power Train

UPON USING THE TEMPORARY SPARE TIRE, VEHICLES WITH QUADRA-TRAC TRANSFER CASE CAN CAUSE THE FRONT DIFFERENTIAL TO OVERHEAT. (SEE REPORT IN TRANSPORT CANADA ARTICLE RECALL # 1998014 CAMPAIGN CODE 757)

NHTSA ODI #747632

1999 model year · Mileage unknown · Jun 29, 2001
Power TrainVehicle Speed Control

WHEN USING CRUISE CONTROL AND DRIVING UPHILL, VEHICLE WILL DOWNSHIFT TO FIRST GEAR, CAUSING DRIVER TO BE THROWN FORWARD. DEALER STATED THIS WAS A KNOWN PROBLEM, AND CHRYSLER DID NOT HAVE A REMEDY. *AK *SLC

NHTSA ODI #891657

1995 model year · Mileage unknown · Jun 21, 2001
Engine And Engine CoolingPower Train

ENGINE MOUNTS HAVE PREMATURELY WORN WHICH HAS CAUSED SEVERE VIBRATION IN FRONT END OF VEHICLE. *AK CONSUMER TOOK VEHICLE TO DEALER FOR RECALL AND ALSO INFORMED DEALER OF A LOUD CLUNK SOUND WHEN TRANSMISSION SHIFTS INTO DIFFERENT GEARS AND OF A FLUID LEAK AROUND THE TRANSMISSION, DEALER STATED TRANSFER CASE SEALS NEEDED REP…

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ENGINE MOUNTS HAVE PREMATURELY WORN WHICH HAS CAUSED SEVERE VIBRATION IN FRONT END OF VEHICLE. *AK CONSUMER TOOK VEHICLE TO DEALER FOR RECALL AND ALSO INFORMED DEALER OF A LOUD CLUNK SOUND WHEN TRANSMISSION SHIFTS INTO DIFFERENT GEARS AND OF A FLUID LEAK AROUND THE TRANSMISSION, DEALER STATED TRANSFER CASE SEALS NEEDED REPLACED AND MAIN CRANK SEAL NEEDED REPLACED, TECH ALSO INFORMED CONSUMER THAT THE ENGINE MOUNTS WERE TORN LOOSE, CONSUMER SEEMED CONCERNED BECAUSE VEHICLE HAD NEVER BEEN TAKEN OFF ROAD. *SLC

NHTSA ODI #890894

2000 model year · Mileage unknown · Jun 18, 2001
Power Train

VEHICLE HAS AN INTERMITTENT SHIFTING PROBLEMS. WHEN SLOWING DOWN, VEHICLE WILL JERK AS IT SEARCHES FOR GEARS. ALSO, IT SHIFTS DOWN ONE GEAR LOWER THAN IT SHOULD. DEALER HAS INSPECTED VEHICLE 4 TIMES, AND COULD NOT FIND CAUSE. *AK

NHTSA ODI #890576

1999 model year · Mileage unknown · Jun 16, 2001
Power Train

TRANSMISSION SLIPPING ..RANDOMLY FROM A STOP,THE TRANSMISSION WOULD SLIP UNTILL THE RPM'S OF THE ENGINE GOT TO 2OR 3 X THEN SLAM INTO GEAR ..CAUSING A FEELING OF BEING REARENDED AT 5 TO 10 MPH .. WE ALSO FEEL THE FRONT BRAKES WERE WARPED ..AS THEY SHOOK SEVERLY WHEN THEY WERE APPLIED AT HIGHER SPEEDS . *AK.

NHTSA ODI #746929

1996 model year · Mileage unknown · May 24, 2001
Power TrainFire

THE TRANSMISSION WAS REBUILT IN JAN.2001. ON MAY 4TH, 2001 I TOOK VECHILE TO AMOCCO TRANSMISSION TO GET A DIAGNOSTIC OF THE TRANSMISSION. WAS TOLD THERE WAS A PROBLEM, SINCE MY VECHICLE WAS STILL UNDER WARRANTY, WAS TOLD TO TAKE BACK TO DEALER. JERRY'S LINCLON-JEEP DEALER HAD MY VECHILCE FOR TWO WEEKS AND SAID NOTHING WAS WRO…

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THE TRANSMISSION WAS REBUILT IN JAN.2001. ON MAY 4TH, 2001 I TOOK VECHILE TO AMOCCO TRANSMISSION TO GET A DIAGNOSTIC OF THE TRANSMISSION. WAS TOLD THERE WAS A PROBLEM, SINCE MY VECHICLE WAS STILL UNDER WARRANTY, WAS TOLD TO TAKE BACK TO DEALER. JERRY'S LINCLON-JEEP DEALER HAD MY VECHILCE FOR TWO WEEKS AND SAID NOTHING WAS WRONG WITH THE TRANSMISSION, I GAVE THEM AMOCCO'S DIAGNOTIC REPORT. ON 5/20/01 I WAS DRIVING ON RT 81 SOUTH -VA, WHEN I PUT MY JEEP IN TO 4 WHEEL DRIVE, IT STARTED TO BURN, CALLED 911 AND TOLD TO GET OUT OF VECHICLE. THE JEEP THEN PROCEEDED TO CATCH ON FIRE. THE WODDSTOCK,VA FIR DEPARTMENT PUT OUT FIRE. IT WAS TOWED TO THE WOODSTOCK GARAGE(JEEP DEALER). IT IS ESTIMATED TO HAVE ABOUT $7500 WORTH OF DAMAGE. I WAS TOLD BY MY INSURANCE COMPANY IT MIGHT BE TOTALED.. *AK

NHTSA ODI #745818

1998 model year · Mileage unknown · May 16, 2001
Electrical SystemEngine And Engine CoolingPower Train

ALL OF THE PROBLEMS IDENTIFIED IN MY COMPLAINTS ARE COVERED BY CHRYSLER EXTENDED WARRANTY. BUT I STRONGLY FEEL JEEP IS BUILDING AN INFERIOR AND UNSAFE PRODUCT WHICH CAN CAUSE SERIOUS ACCIDENTS. THE MOST NOTABLES WERE THE (2) AUTO TRANSMISSIONS FAILURE AT FREEWAY SPEED. THE TRANSMISSIONS HAD TO BE REPLACED AND THE REPLACEMENT UN…

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ALL OF THE PROBLEMS IDENTIFIED IN MY COMPLAINTS ARE COVERED BY CHRYSLER EXTENDED WARRANTY. BUT I STRONGLY FEEL JEEP IS BUILDING AN INFERIOR AND UNSAFE PRODUCT WHICH CAN CAUSE SERIOUS ACCIDENTS. THE MOST NOTABLES WERE THE (2) AUTO TRANSMISSIONS FAILURE AT FREEWAY SPEED. THE TRANSMISSIONS HAD TO BE REPLACED AND THE REPLACEMENT UNIT WAS INSTALLED WITH A DEFECTIVE PUMP WHICH ALSO WENT OUT. THE MOST RECENT INCIDENT IS WITH THE ENGINE AND ALL ELECTRICAL SYSTEM SHUTS OFF AT FREEWAY SPEED WITH NO WARNING. THE EXPLAINATION GIVEN WAS A WEAK BATTERY AND LOOSE BATTERY CABLE. ALL OTHER INCIDENTS ARE DUE TO SUB-STANDARD JEEP OEM PARTS. I WISH MY COMPLAINT WILL FORCE JEEP TO INVESTIGATE WHY A JEEP GRAND CHEROKEE 5.9 LIMITED, THEIR FLAGSHIP, WOULD FAILED TIME AFTER TIME AT SUCH A YOUNG MILEAGE. THANK YOU.*AK

NHTSA ODI #745436

2001 model year · Mileage unknown · May 7, 2001
Power TrainVehicle Speed Control

WITH CRUISE CONTROL ON AND GOING UP A HILL THERE IS HESITATION, AND THEN VEHICLE SLAMS INTO A LOWER GEAR. SLAM IS SO BAD THAT PASSENGERS ARE STARTLED. TOOK TO DEALER, AND THEY SAID THEY DON'T KNOW WHAT TO DO ABOUT THIS PROBLEM.*AK CONSUMER WAS TOLD BY DEALERSHIP THAT THIS IS NORMAL. *JB

NHTSA ODI #887594

Related Official recalls

4

18V280000 · Power Train:automatic Transmission

May 1, 2018

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

Consequence & remedy

Consequence: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

Remedy: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

16V240000 · Power Train:automatic Transmission:control Module (tcm/pcm/tecm)

Apr 25, 2016

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

Consequence & remedy

Consequence: Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.

Remedy: Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.

05V396000 · Power Train:automatic Transmission

Sep 14, 2005

ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 3.7L ENGINES AND NAG1 AUTOMATIC TRANSMISSIONS, THE AIR CONDITIONER EVAPORATOR CONDENSATE WATER MAY ENTER THE TRANSMISSION AT THE FILL TUBE GROMMET SEAL. THIS CAN RESULT IN SHUDDER DURING TORQUE CONVERTER CLUTCH ENGAGEMENT.

Consequence & remedy

Consequence: IT CAN LEAD TO INCREASED TRANSMISSION OPERATING TEMPERATURES, BOILING OF THE WATER, AND A SUBSEQUENT PURGING OF TRANSMISSION FLUID INTO THE ENGINE COMPARTMENT POTENTIALLY RESULTING IN AN UNDERHOOD FIRE.

Remedy: DEALERS WILL INSPECT THE TRANSMISSION FOR LEAKAGE AT THE FILL TUBE GROMMET SEAL. IF NO LEAK IS DETECTED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR SHIELD WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF THE PRESENCE OF A LEAK IS DETECTED, THE VEHICLE WILL BE EVALUATED FOR SHUDDER DURING TORQUE CONVERTER ENGAGEMENT. IF NO SHUDDER IS DETECTED, THE TRANSMISSION WILL BE TRIPLE FLUSHED, AND NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. IF SHUDDER IS DETECTED, THE TORQUE CONVERTER WILL BE REPLACED, A NEW FILL TUBE GROMMET SEAL AND WATER DEFLECTOR WILL BE INSTALLED, AND PROPER ALIGNMENT OF THE FILL TUBE VERIFIED. THE RECALL BEGAN ON OCTOBER 31, 2005. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

02V053000 · Power Train:automatic Transmission:lever And Linkage:floor Shift

Feb 15, 2002

ON CERTAIN SPORT UTILITY VEHICLES, IF A DRIVER HAS NOT PLACED THE SHIFTER LEVER FULLY INTO THE "PARK" POSITION AND LEAVES THE VEHICLE RUNNING, THE VEHICLE MAY UNEXPECTEDLY MOVE REARWARD AFTER SEEMING TO BE STABLE.

Consequence & remedy

Consequence: INADVERTENT MOVEMENT OF THE VEHICLE COULD RESULT IN A CRASH.

Remedy: DEALERS WILL INSTALL A SECONDARY DETENT SYSTEM TO THE FLOOR SHIFTER ASSEMBLY. DAIMLERCHRYSLER SENT INTERIM NOTICES TO OWNERS CONCERNING THIS PROBLEM ON MARCH 22, 2002. OWNER NOTIFICATION BEGAN SEPTEMBER 23, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

Related NHTSA investigations

2

EA16002 · Vehicle Rollaway, Engine On

Opened Feb 3, 2016 · Closed Jun 24, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Additional source detail variants (2)

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

Power Train:automatic Transmission:gear Position Indication (prndl)

On April 22, 2016, Fiat Chrysler Automotive US LLC, (FCA) submitted a Defect Information Report (DIR) to NHTSA regarding a defect that could result in unattended vehicle rollaway with the engine running in approximately 811,586 model year (MY) 2012 to 2014 Dodge Charger and Chrysler 300 vehicles and MY 2014 to 2015 Jeep Grand Cherokee vehicles equipped with 8-speed transmissions and a monostable gear selector (NHTSA Recall #16V-240, FCA Recall #S27). According to FCA's DIR, The existing strategies built into these vehicles to deter drivers from exiting the vehicle after failing to put the transmission into PARK have not stopped some from doing so. Drivers erroneously concluding that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.The vehicles recalled by FCA are equipped with Monostable electronic (shift-by-wire) gearshift assemblies supplied by ZF Group (see Figure 1).The subject Monostable shifter has a single neutral position that it snaps back to when the driver releases the shift knob.Although the Monostable gearshift has the familiar appearance of a conventional console mechanical gearshift assembly, it has an unfamiliar movement that does not provide the tactile or visual feedback that drivers are accustomed to receiving from conventional shifters.Consequently, the driver must take additional time to verify that the desired gear position was achieved by checking the PRNDL display on the shift knob or the Electronic Vehicle Information Center (EVIC) display.

PE15030 · Powered Vehicle Rollaway

Opened Aug 20, 2015 · Closed Feb 5, 2016

Status: closed (inferred from source dates) · Power Train:automatic Transmission; Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Additional source detail variants (2)

Power Train:automatic Transmission

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.

Power Train:automatic Transmission:gear Position Indication (prndl)

The Office of Defects Investigation (ODI) opened Preliminary Evaluation PE15-030 on August 20, 2015,to investigate 14 complaints alleging incidents of rollaway after intended shifts to Park in Model Year (MY) 2014 and 2015 Jeep Grand Cherokees vehicles. The MY 2014-2015 Grand Cherokee vehicles are equipped with Monostable electronic (E-shift) gearshift assemblies supplied by ZF Group (ZF). The E-shift system operates electronically and the gear requested by the driver is transmitted from the shifter via the CAN Bus to the Transmission Control Module which makes the requested shift. The Monostable gearshift does not move into a detent but springs back to a centered/neutral position after the driver selects a gear and releases the shifter. A button on the shift knob must be depressed to shift out of Park, shift out of Neutral, and to shift from Drive to Reverse or Park.The gear selected is shown on a display in the dash and illuminated letters on the shifter. If the driver's door is opened when the gearshift is not in Park, a chime sounds and a message is displayed on the instrument panel to warn the driver.In addition, the engine Start/Stop push-button control logic does not permit normal engine shut-off when the transmission is not in Park. This logic may provide feedback to drivers who attempt to turn the engine off when the transmission is not in Park. However, this function does not protect drivers who intentionally leave the engine running or drivers who do not recognize that the engine is still running.NHTSA testing during PE15-030 indicates that operation of the Monostable shifter is not intuitive and provides poor tactile and visual feedback to the driver, increasing the potential for unintended gear selection.ODI?s analysis of the PE15-030 complaint and field report data identified 306 incidents of vehicle rollaway followingintended shifts to Park in the 2014-2015 Grand Cherokee. These resulted in 117 alleged crashes. Twenty-eight of the crashes reportedly caused injuries, including 3 with a fractured pelvis and 4 others requiring some degree of hospitalization (a ruptured bladder, fractured kneecap, broken ribs, damaged to right leg). Other injuries include reports of a broken nose, facial lacerations requiring stitches, sprained knees, severe bruising, and trauma to legs.An Engineering Analysis (EA16-002) has been opened to assess the scope, frequency, and safety-related consequences of the alleged defect. The Vehicle Owner Questionnaires (VOQs) associated with the closing of this Preliminary Evaluation are:10823099, 10822939, 10822442, 10820488, 10817252, 10810551, 10810051, 10809691, 10809024, 10807839, 10807416, 10794318, 10787947, 10787576, 10785790, 10783597, 10778854, 10775391, 10767488, 10766494, 10763333, 10763284, 10763082, 10762457, 10761498, 10760980, 10760729, 10760702, 10760081, 10759979, 10759669, 10759622, 10759568, 10759548, 10759533, 10759287, 10759278, 10759198, 10759186, 10759157, 10759131, 10759102, 10759082, 10759066, 10759047, 10759046, 10733158, 10730952, 10716526, 10711893, 10683556, 10679497, 10676998, 10668651, 10662619, 10662308, 10631167, 10605865, 10583366, 10567538, 10555901, and 10537653.