2010 Jeep Grand Cherokee

TWO MONTHS AFTER PURCHASING MY USED 2010 JEEP GRAND CHEROKEE LAREDO WITH ABOUT 14,000 MILES, MY BRAKES BEGAN MAKING AN INTERMITTENT SQUEAKING NOISE. WHEN I TOOK MY VEHICLE TO THE AUTHORIZED JEEP DEALERSHIP, I WAS TOLD THAT THEY COULD NOT RECREATE THE NOISE AND THAT NOTHING WAS WRONG WITH MY BRAKES. OVER THE NEXT FEW MONTHS, THE SQUEAKING NOISE BECAME MORE FREQUENT. THE NEXT TIME I TOOK IT IN TO THE SAME DEALERSHIP, I WAS TOLD THAT THIS IS A COMMON, KNOWN ISSUE WITH CHRYSLER BRAKES RELATED TO HUMIDITY AND THE USE OF NEWER NON-ASBESTOS BRAKE PADS BUT THAT THERE WAS NOTHING WRONG WITH MY BRAKES AND THE WARRANTY ON THEM HAD EXPIRED AFTER MY LAST VISIT. THIS TIME THEY SPRAYED SOMETHING ON THE THEM WHICH WORKED FOR A FEW WEEKS. THE NEXT TIME I WENT BACK TO THE SAME DEALERSHIP WITH THIS ISSUE, THEY TURNED THE ROTORS WHICH ALSO DID NOTHING TO GET RID OF THE NOISE EVEN THOUGH I WAS CHARGED $180. SINCE THE DEALERSHIP CONTINUED TO TEST MY BRAKES REGULARLY AT MY INSISTENCE AND STATED THAT NOTHING WAS WRONG OVER THE YEARS THAT FOLLOWED, I DEALT WITH THE NOISE. I FINALLY REPLACED THE BRAKES, INCLUDING ADDING CERAMIC BRAKE PADS, FOR $1,200 TWO MONTHS AGO. THE SQUEAKING NOISE HAS NOT REOCCURRED AS OF YET. *JS

DRIVING AT HIGHWAY SPEED, STEERING WHEEL BEGAN GRADUAL PULL TO THE LEFT. SHORTLY THEREAFTER, LF TIRE WENT FLAT. PULLED TO SHOULDER AND REPLACED TIRE. UPON EXAMINATION, VALVE STEM FOUND MISSING. TIRE DEALER DISMOUNTED TIRE AND FOUND STEM/TPM ASSEMBLY INSIDE THE TIRE. RETAINING COLLAR APPARENTLY FAILED. DEALER ALSO FOUND A SECOND VALVE STEM SUFFICIENTLY CORRODED TO REQUIRE REPLACEMENT. *JS

AFTER A MINOR ACCIDENT, I TOOK MY CAR TO THE AUTHORIZED SERVICE CENTRE OF THE LOCAL DEALER FOR THE REAR BUMPER REPLACEMENT. I WAS IN THE WORKSHOP WHILE THE TECHNICIANS WERE REMOVING THE DAMAGED BUMPER OF MY CAR. WHEN THEY HAVE REMOVED THE BUMPER COMPLETELY, I HAVE NOTICED THAT THERE WAS A RECTANGULAR FLEXIBLE PATCH ATTACHED ON THE SIDE SURFACE OF MY VEHICLE'S BODY BY SOME KIND OF ADHESIVE. THE SIZE OF THE PATCH WAS APPROXIMATELY 150 MM X 300 MM X 2 MM (INCLUDING THE ADHESIVE LAYER) AND IT'S LOCATION WAS ON THE REAR RIGHT HAND SIDE OF THE VEHICLE BODY. THIS PATCH WAS OUT OF SIGHT WHEN THE BUMPER WAS INSTALLED. THE PATCH WAS BEING USED TO CLOSE A RECTANGULAR HOLE WHICH WAS EXTENDING IN TO THE PASSENGER CABIN. THIS HOLE WAS APPROXIMATELY 20 CM ABOVE THE EXIT OF THE EXHAUST TAILPIPE. BECAUSE OF IT'S LOCATION, IT IS VERY LIKELY FOR THE HOLE TO BE EXPOSED TO EXHAUST EMISSIONS DIRECTLY. THE PATCH CLOSING THE HOLE DIDN'T SEEM TO BE SO STRONG. THIS SELF ADHESIVE PATCH MUST BE UNDER THE ACTION OF VIBRATIONS AND THE DIVERSITY OF ENVIRONMENTAL CONDITIONS ALL THE TIME. SO, THIS SITUATION IS LIKELY TO CAUSE SERIOUS. AND FATAL RISKS FOR THE PASSENGERS AS A RESULT OF THE EXHAUST GASES ENTRY IN TO THE CABIN INCASE THE PATCH IS TORN OR DAMAGED SOMEHOW. I HAVE INFORMED THE SERVICE AUTHORITIES ABOUT THE SITUATION AND THEY TOLD ME THAT THERE WERE TWO SYMMETRICALLY LOCATED HOLES WHICH WERE MACHINED FOR THE CABIN AIR EXTRACTORS BUT THEIR DESIGNERS PREFERRED TO USE ONLY ONE EXTRACTOR FOR EACH VEHICLE. THE UNUSED HOLE WAS CLOSED BY A SELF ADHESIVE PATCH. I BELIEVE THAT THIS SERIOUS DEFECT MUST BE INVESTIGATED FOR POSSIBLE MODES OF FAILURE AND CONSEQUENCES. *TR

CONSIDERABLE AMOUNT OF OUTSIDE AIR ENTERS IN TO THE CABIN OF MY VEHICLE THROUGH THE HOLES ON THE FRONT DOOR AUDIO SPEAKER COVERS. I REALIZED THIS DEFECT DURING A TRIP EIGHT WEEKS AGO. MY SPEED WAS AROUND 75 MPH AND THE OUTSIDE TEMPERATURE WAS WELL BELOW 0 DEGREES CELSIUS. WINDOWS AND THE SUNROOF WERE ALL CLOSED AND THE AIR CONDITIONER WAS SET TO 25 DEGREES CELSIUS AND THE INTERIOR AIR CIRCULATION MODE WAS SELECTED. CABIN AIR WAS QUITE WARM. THEN I HAVE ADJUSTED MY SUNROOF PANEL TO A TILTED POSITION TO HAVE A VERY SMALL OPENING AT THE REAR END OF THE SUNROOF WHILE FRONTAL PART WAS FULLY CLOSED. MY INTENTION WAS TO HEAR THE SOUND OF THE FLOWING AIR OVER THE ROOF BECAUSE I KNEW THAT OUTSIDE AIR DOES NOT ENTER IN TO THE VEHICLE FROM THAT TINY OPENING AT THE REAR END OF THE SUNROOF PANEL. SOME TIME LATER I FELT COLD ON MY FEET AND KNEES. I HAVE CHECKED THE SOURCE OF THE COLD AIR AND FOUND OUT THAT IT WAS COMING THROUGH THE FRONT DOOR SPEAKER COVERS. I HAVE INFORMED THE LOCAL DEALER AND THE AUTHORIZED SERVICE DEPARTMENT ABOUT THIS SITUATION BUT THEY TOLD ME THAT THERE WAS NOTHING THEY CAN DO TO SOLVE THIS PROBLEM, BECAUSE THE PROBLEM WAS NOT DUE TO THE WEAR, DISLOCATION OR TEAR OF A SEALING MATERIAL, IT WAS DUE TO THE STRUCTURAL DESIGN OF THE VEHICLE AND ACCORDING TO THEM, IT WAS NORMAL. IN ORDER TO MEASURE THE AMOUNT OF THE OUTSIDE AIR COMING THROUGH THE SPEAKERS I HAVE PLACED TWO BIG SIZE GARBAGE BAGS TO DRIVER AND PASSENGER SIDE SPEAKERS AND I HAVE CALCULATED THAT AIR WAS RUSHING IN TO THE THE CABIN AT A VOLUME FLOW RATE OF ABOUT 30 LITERS/SEC FROM EACH SPEAKER. THIS VALUE IS COMPARABLE WITH THE AIR COMING THROUGH THE NORMAL AIR CONDITIONER VENTILATION GRILLES OF THE VEHICLE. I BELIEVE THAT; THIS AMOUNT OF OUTSIDE AIR, WHICH IS UNFILTERED, UNHEATED AND SOME TIMES HIGHLY POLLUTED WITH TRAFFIC EMISSIONS WILL INEVITABLY CAUSE HEALTH RISKS ESPECIALLY FOR THE CHILDREN. *TR

MY VEHICLE'S CRUISE CONTROL (CC) LEVER HAS FUNCTIONS LIKE; ON-OFF, ACCELERATE, DECELERATE, SET, RESUME, CANCEL. THE SPEED IS SET TO THE DESIRED VALUES BY PRESSING THE LEVER UP (ACCELERATE) AND DOWN (DECELERATE). WHEN THE LEVER IS RELEASED TO ITS NEUTRAL POSITION, THE SET SPEED IS MAINTAINED UNTIL THE NEXT INTERRUPTION. TO DEACTIVATE THE CC WITHOUT ERASING THE SET SPEED, DRIVER HAS TO TAP ON THE BRAKE PEDAL OR PULL THE CC LEVER TOWARD HIMSELF. IN ORDER TO ERASE THE SET SPEED AND DEACTIVATE THE CC AT THE SAME TIME, THE DRIVER HAS TO SWITCH THE CC TO OFF POSITION. THE NONCONFORMITY REGARDING MY VEHICLE'S CC SYSTEM IS UNINTENDED DEACTIVATION OF CC WITHOUT PULLING THE LEVER TOWARD MYSELF OR TAPPING THE BRAKE PEDAL. THE UNINTENDED DEACTIVATION OCCURS WITHOUT ANY WARNING. DEACTIVATION CAN ONLY BE REALIZED IF I, SOMEHOW, NOTICE THAT THE VEHICLE SLOWS DOWN BY ITSELF OR PRESSING THE LEVER UP BECOMES NON OPERATIVE. THIS PROBLEM DOES NOT OCCUR IF I PRESS THE CC LEVER UP AND DOWN WITH RAPID MOVES, BUT IF I MOVE THE LEVER UP SLOWLY OR IF I HESITATE TO ACCELERATE THE VEHICLE FOR EVEN LESS THEN A SECOND AND HOLD THE CC LEVER AT A POSITION BETWEEN THE "NEUTRAL" AND "ACCELERATE", IT HAPPENS ALL THE TIME. WHEN IT OCCURS, ANY ATTEMPT TO ACCELERATE THE VEHICLE BY USING THE CC LEVER IS VEIN, UNLESS YOU REALIZE THE SITUATION AND REACTIVATE THE CC SYSTEM AGAIN. OTHER THAN THE UNINTENTIONAL SLOW DOWN OF THE VEHICLE WITHOUT ANY WARNING, AN OTHER CONSEQUENCE OF THIS NONCONFORMITY IS THE UNCONTROLLED ACCELERATION OF THE VEHICLE UP TO IT'S PREVIOUS SET SPEED. WHEN THE DRIVER REALIZES THE SITUATION AND REACTIVATES THE CC, THE VEHICLE COMES TO THE PREVIOUS SET SPEED ALMOST WITH A FULL THROTTLE ACCELERATION. I HAVE INFORMED THE LOCAL DEALER AND THE AUTHORIZED SERVICE DEPARTMENT ABOUT THE SITUATION BUT THEY HAVE CLAIMED THAT IT WAS MY FAULT TO MOVE THE LEVER SLOWLY AND MOVE IT WITH HESITATIONS. *TR

I WAS IN THE SERVICE STATION OF THE LOCAL DEALER FOR SOME REPAIR WORK IN ANKARA-TURKEY ON THE 7TH OF NOVEMBER 2013. AFTER COMPLETING THEIR WORK, THE TECHNICIAN BROUGHT THE CAR TO THE OUTSIDE AREA OF THE SERVICE FACILITY TO GIVE THE CAR BACK TO ME. BEFORE GETTING OUT OF THE CAR THE TECHNICIAN HAS PULLED THE HAND BRAKE LEVER AND WE HEARD SOME KIND OF A METAL FRACTURE SOUND. AFTER THAT SOUND THE LEVER SEEMED TO BE NORMAL IN APPEARANCE BUT IT LOST ITS FUNCTIONALITY AT ALL. THE SERVICE PEOPLE TOLD ME THAT IT WAS BECAUSE OF THE FRACTURE OF THE CLOCK SPRING ARRANGEMENT OF THE HAND BRAKE MECHANISM. THEY HAVE PROPOSED TO FIX IT OUT OF CHARGE. BUT I DIDN'T GIVE PERMISSION, BECAUSE THE FIXING PROCEDURE REQUIRES THE REMOVAL OF THE DRIVER SEAT AND MAIN INTERIOR CONSOLE OF THE VEHICLE. FROM THAT DATE ON I'M NOT USING MY CAR IF IT IS NOT SO URGENT. TO MY KNOWLEDGE, HAND BRAKE IS NOT ONLY A PARKING BRAKE, IT IS AN EMERGENCY BRAKE AS WELL. TO MY KNOWLEDGE THE HAND BRAKE LEVER HAS TO WITHSTAND TO A PULLING FORCE OF 400 NEWTONS. DURING MY INCIDENT, THE TECHNICIAN DIDN'T PULL THE LEVER WITH AN AGGRESSIVE AND STRONG MANNER. HE PULLED IT WITH A MODERATE PULLING AFFORD. I WANTED TO SHARE MY EXPERIENCE FOR SAKE OF THOUSANDS OF OTHER OWNERS. I THINK IT WORTH A TECHNICAL INVESTIGATION TO DETERMINE THE FRACTURE THRESHOLD VALUE FOR THE HAND BRAKE MECHANISM OF MY VEHICLE. I'M SUSPICIOUS ABOUT THIS KIND OF A PROBLEM MAY BE SYSTEMATICALLY VALID FOR THE REMAINING SERIES OF MY CAR, IF SO IT MAY REQUIRE AN OFFICIAL RECALL. *TR

I WAS IN THE SERVICE STATION OF THE LOCAL DEALER FOR SOME REPAIR WORK IN ANKARA-TURKEY ON THE 7TH OF NOVEMBER 2013. AFTER COMPLETING THEIR WORK, THE TECHNICIAN BROUGHT THE CAR TO THE OUTSIDE AREA OF THE SERVICE FACILITY TO GIVE THE CAR BACK TO ME. BEFORE GETTING OUT OF THE CAR THE TECHNICIAN HAS PULLED THE HAND BRAKE LEVER AND WE HEARD SOME KIND OF A METAL FRACTURE SOUND. AFTER THAT SOUND THE LEVER SEEMED TO BE NORMAL IN APPEARANCE BUT IT LOST ITS FUNCTIONALITY AT ALL. THE SERVICE PEOPLE TOLD ME THAT IT WAS BECAUSE OF THE FRACTURE OF THE CLOCK SPRING ARRANGEMENT OF THE HAND BRAKE MECHANISM. THEY HAVE PROPOSED TO FIX IT OUT OF CHARGE. BUT I DIDN'T GIVE PERMISSION, BECAUSE THE FIXING PROCEDURE REQUIRES THE REMOVAL OF THE DRIVER SEAT AND MAIN INTERIOR CONSOLE OF THE VEHICLE. FROM THAT DATE ON I'M NOT USING MY CAR IF IT IS NOT SO URGENT. TO MY KNOWLEDGE, HAND BRAKE IS NOT ONLY A PARKING BRAKE, IT IS AN EMERGENCY BRAKE AS WELL. TO MY KNOWLEDGE THE HAND BRAKE LEVER HAS TO WITHSTAND TO A PULLING FORCE OF 400 NEWTONS. DURING MY INCIDENT, THE TECHNICIAN DIDN'T PULL THE LEVER WITH AN AGGRESSIVE AND STRONG MANNER. HE PULLED IT WITH A MODERATE PULLING AFFORD. I WANTED TO SHARE MY EXPERIENCE FOR SAKE OF THOUSANDS OF OTHER OWNERS. I THINK IT WORTH A TECHNICAL INVESTIGATION TO DETERMINE THE FRACTURE THRESHOLD VALUE FOR THE HAND BRAKE MECHANISM OF MY VEHICLE. I'M SUSPICIOUS ABOUT THIS KIND OF A PROBLEM MAY BE SYSTEMATICALLY VALID FOR THE REMAINING SERIES OF MY CAR, IF SO IT MAY REQUIRE AN OFFICIAL RECALL. WITH BEST REGARDS. NOTE: YOU HAVE TO DIAL MY PHONE NUMBER LIKE [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

AFTER FILLING GAS TANK, FUEL GUSHED OUT. DEALER REPLACED RESTRICTER, WORKED FOR 2 FILL UPS, THEN THE 3RD FILL UP GUSHED AGAIN. TOOK IT BACK TO DEALER AND WAS TOLD THEY NEEDED TO REPLACE THE ENTIRE GAS TANK AT A COST $1200! AS I'VE JUST READ OF OTHER INCIDENTS WITH THE 2010 LIBERTY, A RECALL SHOULD BE ISSUED. CURRENTLY THERE ARE NONE. HOWEVER, THIS PROBLEM ALSO OCCURRED WITH A FRIEND'S 2008 CHRSYLER ASPEN, AND CHRYSLER DID ISSUE A RECALL. *TR

I PURCHASED MY VEHICLE NEW FROM AUTOLAND IN 2/10 SPRINGFIELD, NJ. I HAVE 14,652 MILES ON IT AND HAVE ALWAYS KEPT IT IN THE GARAGE. I TOOK IT OUT THE GARAGE AND PARKED IT IN FRONT OF THE GARAGE DOORS. NOW WHEN IT RAINS WATER COMES INSIDE MY CAR ALL ON THE SIDES AND FRONT WHERE THE TABS ARE EMBEDDED. CHYRSLER TELLS ME I AM OUT OF WARRANTY FOR MY 2010 JEEP CHEROKEE LARADO. ITS A DISGRACE AND DANGEROUS WATER HITTING YOU WHEN YOU DRIVE. THEY CHRYSLER EVEN WANTED ME TO PAY FOR A FULL DIAGNOSIS OF MY CAR. I TOLD THEM ITS A MANUFACTURER DEFECT NOT MECHANICAL SO THEY REFUSE TO EVEN LOOK AT IT UNLESS I PAY. ITS VERY HAZARDOUS AND I WILL NOT EVEN DRIVE UN LESS CLEAR WEATHER. IT SNOWED AND WHEN IT MELTED THE SAME THING. I HAVE BEEN RIPPED OFF. I HAD TO REPLACE WIPERS SEVERAL TIMES ALSO. *TR