2010 Jeep Grand Cherokee

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT A CRACK DEVELOPED WITHIN THE STEERING WHEEL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 3/3/15 *CN THE CONSUMER WAS ADVISED THE STEERING WHEEL AND AIRBAG MODELS WERE NO LONGER BEING MANUFACTURED. UPDATED 6/17/2015 *JS

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE INSTRUMENT PANEL LIGHTS WOULD INDEPENDENTLY DIM. THE CONTACT ALSO STATED THAT WHEN IDLED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS JUMP STARTED IN ORDER TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000. UPDATED 12/19/14*CN THE CONSUMER STATED WHEN THE VEHICLE STALLED, HE WAS UNABLE TO REMOVE THE KEY FROM THE IGNITION. UPDATED 01/07/15

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. WHILE OPERATING THE VEHICLE, A LOUD TICKING NOISE EMITTED FROM THE TOTALLY INTEGRATED POWER MODULE LOCATED UNDER THE HOOD. THE NOISE WAS INTERMITTENT, BUT THE HEADLIGHTS WOULD DIM AND THE INSTRUMENT CLUSTER FLASHED OFF AND ON WHEN THE NOISE WAS PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 77,000.

MULTIPLE ELECTRICAL ISSUES. SUNROOF NOT CLOSING, PASSENGER WINDOW WOULD GO DOWN BUT NOT UP (FROM PASSENGER SWITCH ONLY - DRIVER'S SIDE WOULD WORK THE PASSENGER WINDOW FINE), RADIO WOULD TURN OFF AT RANDOM, AND THE SWITCHES THAT CAN BE PROGRAMMED TO WORK THE GARAGE DOOR -HAVE NEVER WORKED. *TR WHEN THESE ISSUES ARE TAKEN TO THE DEALER - THEY CANNOT REPLICATE THE PROBLEM SO THEY WILL NOT FIX OR REPAIR. ON ONE OCCASION THE DEALER SAW THE WINDOW SWITCH NOT WORKING...BUT HAD TO HAVE THE WARRANTY PEOPLE COME AND SEE FOR THEMSELVES (CAR WAS ON AN EXTENDED WARRANTY) WELL, LOW AND BEHOLD IT WORKED WHEN THEY WERE THERE. THESE ISSUES WERE EXTREMELY FRUSTRATING AND THE DEALER WAS NOT HELPFUL. I EXPLAINED THE CAR CLEARLY HAD ELECTRICAL ISSUES IN GENERAL. THE CAR ONLY HAS 22,600 MILES ON IT AND I PLANNED ON KEEPING IT FOR MANY YEARS. HOWEVER, IF I AM HAVING THIS MANY PROBLEMS NOW - THERE IS NOW WAY I WILL KEEP IT. *TR

I PURCHASED THE VEHICLE IN EARLY FEBRUARY 2014. JEEP WOULD NOT START. THIS HAD HAPPENED 4 TIMES BEFORE ABOUT 2 OR 3 MONTHS APART THEN RECENTLY ABOUT 3 WEEKS APART, . THIS TIME I HAD TO HAVE IT TOWED. SOMEONE SUGGESTED IT COULD BE THE INFAMOUS TIPM THAT IS DISCUSSED ALL OVER THE INTERNET. THERE ARE THE SAME ELECTRICAL WIRING COMPLAINTS ALL OVER THE INTERNET, HOW CAN JEEP NOT BE RESPONSIBLE FOR STRANDING MOTORISTS ALL OVER FOR THE SAME REPEATED PROBLEMS. *TR

TL* THE CONTACT OWNS A 2010 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT ALL THE WARNING GAUGES ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT MENTIONED THAT THE TURN SIGNALS AND REAR BRAKE LIGHTS FAILED. THE BATTERY WAS DISCONNECTED FROM THE TERMINAL AND THE VEHICLE WAS RESTARTED. THE FAILURE OCCURRED ON TWO DIFFERENT OCCASIONS. THE MANUFACTURER WAS CONTACTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE IGNITION MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 72,157 AND THE CURRENT MILEAGE WAS 77,000.

I HAD THE N23 RECALL ADDRESSED IN LATE 2013 ON MY 2010 JEEP GRAND CHEROKEE LAREDO 5.7L IN ORDER TO ELIMINATE THE CHANCE FOR IT TO SHIFT INTO NEUTRAL RANDOMLY. SINCE THIS RECALL WAS PERFORMED, I NO LONGER HAVE THE ABILITY TO ACTIVATE MY 4WD-LOW OPTION AND INSTEAD AM GREETED WITH "SERVICE 4WD" MESSAGE. AT FIRST I THOUGHT IT WAS JUST A GLITCH BUT AFTER IT KEPT OCCURRING, I FINALLY TOOK IT TO BE LOOKED AT IN FEBRUARY 2014. I WAS TOLD THAT I NEED A TRANSFER CASE ACTUATOR AND THAT THEY WERE ON BACK ORDER. FOR THE NEXT 3 MONTHS, I CHECKED IN WITH THE DEALER EVERY OTHER WEEK ONLY TO BE TOLD THAT THERE WAS STILL NO UPDATE ON THE PART AND THEY WERE STILL ON BACK ORDER. NOT ONCE WAS I EVER TOLD THAT THIS ISSUE IS LIKELY RELATED TO THE N23 RECALL. DURING THE LAST CALL, I WAS TOLD THAT CHRYSLER HAD ROLLED OUT A NEW SOFTWARE FIX AND THAT I NEED TO BRING IN MY JEEP (I WAS ALSO TOLD THAT THE ACTUATOR ORDER HAD BEEN CANCELLED PER CHRYSLER DIRECTION). I'VE BEEN FOLLOWING A THREAD ON A JEEP USER FORUM THAT HAS CLEARLY LAID OUT THIS ISSUE AND THE FACT THAT THERE IS SILL NO KNOWN FIX, ONLY AN APPARENT COVER UP BY CHRYSLER AND ALL PARTIES INVOLVED. IN THE LAST 3 MONTHS SINCE I FIRST FORMALLY WENT IN TO HAVE THIS LOOKED AT, NO ONE HAS CALLED ME OR MADE AN EFFORT TO RESOLVE IT. THIS IS UNACCEPTABLE. I HAVE PAID A LOT OF MONEY AND PUT IN A LOT OF TIME WITH THIS VEHICLE ONLY TO HAVE KEY FEATURES NOT WORK. THIS IN ITSELF IS A SAFETY HAZARD. IF I WERE TO GET STUCK AND NEED 4W-LOW AND WASN'T AWARE THAT IT WASN'T AVAILABLE, WE WOULD HAVE BIGGER PROBLEMS. I'M CURRENTLY SCHEDULED TO TAKE IT IN AGAIN ON 5/31/14 TO HAVE THE "NEW FIX" APPLIED AND I HAVE LOW EXPECTATIONS. CHRYSLER NEEDS TO ADDRESS THIS ISSUE AND START ROLLING OUT NEW PARTS THAT AREN'T FLASHED WITH THE N23 AND THEN DEVELOP A NEW N23 THAT DOESN'T AFFECT THE 4W-LOW SETTING. *TR

WHILE BACKING UP VERY SLOWLY OUT OF THE GARAGE, THE TRANSMISSION JUMPED FROM REVERSE INTO FORWARD. THE GAS PEDAL FLOORED ITSELF AND THE CAR ACCELERATED AT FULL SPEED INTO THE WALL OF MY GARAGE, CLIMBED OVER THE CEMENT FOUNDATION, AND THEN THE CAR SLAMMED INTO THE SIDE OF MY HOUSE. MY FOOT WAS OFF OF THE PEDALS AS I WAS THROWN AROUND THE INSIDE OF THE CAR. THE AIRBAGS DID NOT GO OFF EVEN THOUGH THE WINDSHIELD WAS SHATTERED. THE ONLY REASON THE CAR FINALLY STOPPED WAS BECAUSE IT HAD BEEN SEVERELY DAMAGED AS IT DROVE ITSELF OVER THE CEMENT FOUNDATION OF THE GARAGE. THE CAR WAS DECLARED TOTALED BY MY INSURANCE COMPANY. *TR