2007 Jeep Grand Cherokee

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE SUDDENLY STALLED AND POWER STEERING FAILED. THE CONSUMER THEN COASTED TO THE SIDE OF THE ROAD AND NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART AFTER A FEW MOMENTS. THE VEHICLE WAS LATER TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 41,000. UPDATED 12/03/12 *BF

MY WIFE WAS DRIVING OUR VEHICLE DOWN THE ROAD AND NOT EVEN 2 MILES THE VEHICLE WOULD NOT LET HER GO FASTER THAN 30 MPH AND THE VEHICLE WOULD NOT SHIFT OUT OF GEAR. THE CHECK ENGINE LIGHT CAME ON AND WE TOOK IT TO GET AN OBII SCAN. THE CODE THAT WAS PROMPTED WAS AN ESM MALFUNCTION OR TRANSMISSION SPEED SENSOR. I AM HAVING SO MUCH TROUBLE FINDING A SPEED SENSOR THAT IS AVAILABLE AND HIGH PRICED. THE ESM IS NOT HARDLY AVAILABLE ANYWHERE EXCEPT AT A DEALER. I HAVE BEEN READING TONIGHT ONLINE AND THERE HAVE BEEN MANY CASES OF THESE PROBLEMS HAPPENING WITH SOME MORE SEVERE INCIDENTS. IF SO MANY PEOPLE ARE HAVING SHIFTING, ESM AND SPEED SENSOR ISSUES, SHOULDN'T THIS ISSUE BE ADDRESSED. I AM PRETTY SURE THIS ISN'T THE FIRST ISSUE OR COMPLAINT. I HAVE A 3 YEAR OLD AND A VEHICLE THAT WAS NAMED A SMART BUY BY CONSUMER GUIDE AUTOMOTIVE IN 2006 AND THE REDEFINING VEHICLE OF JEEPS FLAGSHIP IS A HAZARD AND UNSAFE FOR MY FAMILY. I WILL NOT BE RECOMMENDING A JEEP OF THIS YEAR TO ANYONE. I HOPE YOU TAKE THIS INCIDENT WITH THOUGHTFUL CONSIDERATION AND START THINKING ABOUT YOUR CONSUMERS SAFETY. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

ENGINE STALLING DURING DECELERATION DUE TO OEM SPARK PLUGS THUS NO POWER STEERING OR POWER BRAKES WHEN IT IS NEEDED THE MOST. CHAMPION SPARK PLUGS HAS 2 DIFFERENT SPARK PLUGS WITH SAME PART NUMBER RE14MCC4. THIS IS THE CHRYSLER OEM SUPPLIER ANS PART NUMBER FOR HEMI ENGINE SPARK PLUGS THROUGH 2007. ONE OF THE TWO SPARK PLUGS IS INCOMPATIBLE WITH THE HEMI ENGINE AND LEADS TO STALLING WHILE DECELERATING. THE CONSUMER HAS NO INFORMATION ON WHICH ONE TO USE. NATIONAL AUTOMOTIVE PARTS DISTRIBUTORS HAVE NOT BEEN MADE AWARE OF THE DIFFERENCE. CHRYSLER HAS AN INTERNAL MEMO ("STAR CASE") THAT DOCUMENTS THE ISSUE BUT HAS NOT RELEASED IT TO THE PUBLIC. I WAS SHOWN THE MEMO BUT WAS NOT ALLOWED TO HAVE A COPY. NO TSBS EXISTS. NO RECALL EITHER. NHTSA TOLD ME THEY DO NOT HANDLE THIS. THEY ADVISED ME TO CONTACT THE FTC. THE FTC TOOK MY COMPLAINT BUT REFERRED ME TO THE DOT AS THEY WERE CONCERNED FOR CONSUMER SAFETY. I HAVE SIDE BY SIDE PICTURES OF THE 2 SPARK PLUGS WITH THE SAME PART NUMBER AND WOULD BE WILLING TO SUPPLY THEM. I ALSO HAVE ONE OF EACH PLUG IN MY POSSESSION. THERE IS VISUAL DIFFERENCES. THIS ISSUE OCCURRED IN A 2007 JEEP GRAND CHEROKEE WITH THE HEMI ENGINE. IT STARTED TO STALL WHILE DECELERATING AFTER THE 60,000 MILE SERVICE INTERVAL. DID CHAMPION CHANGE MANUFACTURING PROCESS? DID CHRYSLER REQUEST A CHANGE DUE TO A DISCOVERED ISSUE AFTER PRODUCTION? IF IT WAS CHAMPIONS FAULT ONE WOULD THINK THAT CHRYSLER WOULD ISSUE A TSB AS THEY WOULD HAVE NO RESPONSIBILITY FOR THE ISSUE. SINCE THEY ARE NOT RELEASING THE INFO ARE THEY THE ONES THAT REQUESTED THE CHANGE? THE CORRECT SPARK PLUGS WERE CHANGES AND THE ISSUE HAS NOT OCCURRED SINCE. *TR

JEEP LOOSES POWER, WILL NOT ACCELERATE OVER 30 MPH. THIS HAS NOT HAPPEN ON A HIGHWAY YET (LUCKILY) ONLY IN-TOWN DRIVING. NO ERROR CODES PRESENT IN DTC REPORT OR FROM A DIAGNOSTIC THAT COST $90.00 SOMETHING NEEDS TO BE DONE ABOUT THIS BEFORE AN ACCIDENT RESULTS IN A FATALITY. THERE SEEMS TO ME MANY INSTANCES LIKE THIS ON THESE BOARDS. THIS IS THE FIRST INVESTMENT OF A 'REAL' VEHICLE THAT I'VE HAD. TO PAY MONEY FOR SOMETHING DEPENDABLE IS THE GOAL. CURRENTLY THIS VEHICLE IS NOT DEPENDABLE, LET ALONE SAFE. *TR

MY WIFE WAS DRIVING AND JUST ABOUT TO GET ONTO THE INTERSTATE AND WITH NO WARNING, SHE COULDN'T ACCELERATE PAST 25-30MPH. LUCKILY SHE WAS ABLE TO PULL TO THE SIDE OF THE ROAD QUICKLY WITHOUT AN ISSUE AND TURNED THE CAR OFF, WAITED A MINUTE AND STARTED THE JEEP UP AGAIN AND WAS THEN ABLE TO ACCELERATE. WHEN TALKING TO THE DEALER, THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE. WHEN JEEP WAS CHECKED AT A LOCAL DEALER, THEY PULLED ERROR CODES THAT POINTED TO THE TRANSMISSION SPEED SENSOR. ONLY ABOUT $700 TO REPLACE THAT WITH LABOR!! THE SENSORS ARE ALL PART OF THE CIRCUIT BOARD AND THUS NEED TO DISMANTLE THE TRANSMISSION TO REPLACE THE SENSORS. THEN I GET ON THIS SITE AND SEE ALL THE COMPLAINTS WITH THE SAME ISSUE. THIS WEEKEND I'M GOING CAR SEARCHING TO GET RID OF THIS THING. *TR

AFTER BEING PARKED THE JEEP WOULD NOT START, CODE DISPLAYED IN THE DASH STATED TRANSMISSION OVER TEMP, AFTER SITTING FOR ABOUT 30 MORE MINUTES THE JEEP STARTED - DROVE HOME AND IT WOULD NOT START AGAIN - TOOK IT TO A GARAGE AND THEY COULD NOT GET THE PROBLEM TO REPLICATE AFTER HAVING IT FOR A WEEK. JULY 5, 2011 - JEEP WOULD NOT START AGAIN, TRANSMISSION OVER TEMP CODE, STILL INTERMITTENT, AFTER 2 WEEKS THE GARAGE REPLACED THE TRANSMISSION CONTROL MODULE, AUGUST 6, 2012 - TRANSMISSION OVER TEMP ERROR CODE, THIS TIME IT WILL NOT START AFTER ANY PAUSE IN DRIVING, HAD IT TOWED TO THE DEALER AND THEY ARE SAYING ITS THE STARTER (JEEP NOW HAS ABOUT 65,000 MILES ON IT) - ALSO HAD TO REPLACE THE RIGHT FRONT SPEED SENSOR (IT IS BAD AND CAUSING THE TRACTION CONTROL SYSTEM NOT TO FUNCTION PROPERLY).[ADDITIONAL NOTES: HAD TO REPLACE THE ESM AT 28596 MILES, JEEP LOSS OF ENGINE POWER AND ALL LIGHTS LIT UP ON GEAR SHIFTER, AT 27170 MILES HAD TO REPLACE BOTH FRONT WINDOW REGULATORS]. *TR

WHILE TRAVELING AT 75 MPH THE 5.7 HEMI ENGINE SHUT OFF AS IF SOMEONE TURNED OFF THE IGNITION KEY. NO WARNING LIGHTS OR ANY INDICATION THERE WAS A PROBLEM. THE ENGINE STARTED RIGHT BACK UP AND WE CONTINUED ON OUR WAY AT A LOWER SPEED OF 65 MPH. TWENTY MILES LATER THE SAME THING HAPPENED. THIS HAPPENED A TOTAL OF FOUR (4) TIMES IN A TRIP OF APPROX. 400 MILES. AN ONLINE SEARCH INDICATES THIS DANGEROUS PROBLEM IS OCCURRING IN OTHER VEHICLES. THE CUSTOMER SERVICE REP AT CHRYSLER JEEP CLAIMS THEY HAVE NO INFORMATION ABOUT THIS PROBLEM! THE FRIGHTENING THING IS THAT THERE DOES NOT APPEAR TO BE A REMEDY FOR THIS ISSUE. WILL NOT BE DRIVING THIS VEHICLE UNTIL I CAN GET IT INTO A DEALER FOR THEM TO ATTEMPT A REPAIR. *TR

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE FRONT AND REAR PASSENGER SIDE DOOR HANDLES WERE FRACTURED. THE CONTACT HAD TO OPEN THE WINDOW IN ORDER TO EXIT THE VEHICLE. THE DEALER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 170,000.

I WRITE THIS ONLY BECAUSE I JUST EXPERIENCE MY FOURTH MECHANICAL BREAKDOWN IN THREE YEARS. IN DECEMBER 2009, I EXPERIENCED THE FIRST BREAKDOWN IN WHAT HAS BECOME A STRING OF MALFUNCTIONS. THE TRANSMISSION ON MY 2007 GRAND CHEROKEE LAREDO GAVE OUT AT ABOUT 40,000 MILES. WHEN TRYING TO START THE VEHICLE, I GOT A 'TRANSMISSION OVERHEAT' MESSAGE ON THE DASH DISPLAY ALONG WITH THE ENGINE MALFUNCTION INDICATOR. I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED IT AND IT TOOK NEARLY A MONTH FOR THE REPAIR SHOP TO LOCATE, RECEIVE AND INSTALL THE NECESSARY PARTS. APPARENTLY SUPPLY AND DEMAND HAD SOMETHING TO DO WITH IT, INDICATING TO ME THAT THIS WAS AN ISSUE NATIONWIDE. A MONTH LATER, ANOTHER MALFUNCTION, THIS TIME, THE ELECTRONIC SHIFT MODULE (ESM) HAD DIED. JUST OVER A YEAR LATER, THE SAME COMPONENT (ESM) DIED AGAIN (OF COURSE JUST OUT OF WARRANTY), THIS TIME WHILE I WAS DRIVING ALONG RT. 50 OUTSIDE OF DC. NOW, LESS THAN SIX MONTHS LATER, WITH LESS THAN 40,000 ON THE ALREADY REPLACED TRANSMISSION, MY TRANSMISSION HAS BLOWN AGAIN - SAME 'TRANSMISSION OVERHEAT' MESSAGE, SAME ENGINE MALFUNCTION LIGHT, SAME UNDRIVABILITY. CLEARLY FROM SEEING THE COMMENTS ON THIS FORUM AS WELL AS OTHER REPUTABLE SITES SUCH AS EDMUNDS AND CONSUMER REPORTS, THE 2007 GRAND CHEROKEE LAREDO HAS A LONG, LONG HISTORY OF MECHANICAL AND ELECTRONIC PROBLEMS. I HAVE A PHONE CALL SCHEDULED WITH A CASE WORKER SCHEDULED FOR TOMORROW, 7/13/2012. THEY'LL EITHER MAKE IT RIGHT OR I'LL BE TAKING MY STORY TO SMALL CLAIMS COURT. I ENCOURAGE EVERYONE WHO'S HAD ISSUES WITH THIS MODEL TO DO THE SAME.

TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED WHILE DRIVING THE VEHICLE STALLED. THE CONTACT RESTARTED THE VEHICLE AND THE CHECK ENGINE LIGHT REMAINED ILLUMINATED FOR A SHORT TIME. THE WARNING LIGHT SHUT OFF BEFORE THE CONTACT TOOK THE VEHICLE TO THE DEALER. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO DEALER; HOWEVER, THEY WERE UNABLE TO DIAGNOSE OR DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 74,000. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.