NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,108 reports70,000 miles · Feb 26, 2014
Engine
THE ENGINE SHUTS OFF FOR NO APPARENT REASON. IT CAN HAPPEN AT ANY TIME WHETHER AT A STOP, OR AT ANY SPEED. I NEVER KNOW WHEN IT WILL SHUT OFF. WHEN THE ENGINE SHUTS OFF, I SHIFT TO NEUTRAL, TURN THE IGNITION OFF AND THEN BACK ON AND START THE ENGINE. IT WILL NOT RESTART UNLESS THE IGNITION IS TURNED OFF. THE ENGINE RUNS FINE…
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THE ENGINE SHUTS OFF FOR NO APPARENT REASON. IT CAN HAPPEN AT ANY TIME WHETHER AT A STOP, OR AT ANY SPEED. I NEVER KNOW WHEN IT WILL SHUT OFF. WHEN THE ENGINE SHUTS OFF, I SHIFT TO NEUTRAL, TURN THE IGNITION OFF AND THEN BACK ON AND START THE ENGINE. IT WILL NOT RESTART UNLESS THE IGNITION IS TURNED OFF. THE ENGINE RUNS FINE AFTER THAT NORMALLY. HAPPENS EVERY 50-100 MILES AND TENDS TO OCCUR MORE OFTEN IN WARMER WEATHER. THERE IS NO SPECIFIC ACTION THAT HAS OCCURRED PRIOR TO THE OCCURRENCES SUCH AS FILLING THE TANK. DEALERS HAVE NOT BEEN ABLE TO PINPOINT THE PROBLEM AND NO OBD CODES ARE DISCLOSED. I ESTIMATE IT HAS HAPPENED 200 TIMES. *TR
NHTSA ODI #10566131
Mileage unknown · Feb 19, 2014
Electrical SystemExterior Lighting
2007 (PRE AND POST) HAVE REAR TAIL LIGHT ASSEMBLES THAT WORK INTERMITTENTLY. JEEP REPLACES(FOR APPROXIMATELY $200) BROKEN TAILLIGHT ASSEMBLIES WITH NEW UNITS HAVING THE SAME DEFECT. THEIR DESIGN HAPPENS TO FAIL AROUND THE 30,000 MILE POINT (BY INTENTION?). JEEP WILL NOT RETURN BROKEN PARTS WHEN REQUESTED FOR INSPECTION (TH…
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2007 (PRE AND POST) HAVE REAR TAIL LIGHT ASSEMBLES THAT WORK INTERMITTENTLY. JEEP REPLACES(FOR APPROXIMATELY $200) BROKEN TAILLIGHT ASSEMBLIES WITH NEW UNITS HAVING THE SAME DEFECT. THEIR DESIGN HAPPENS TO FAIL AROUND THE 30,000 MILE POINT (BY INTENTION?). JEEP WILL NOT RETURN BROKEN PARTS WHEN REQUESTED FOR INSPECTION (THEY DON'T WANT THESE REACHING YOUR OFFICE). LIGHT BULBS ARE NOT THE ISSUE. THIS KNOWN JEEP DEFECT KEEPING THEIR ASSEMBLY LINE RUNNING AT THE EXPENSE/RISK TO JEEP OCCUPANTS OR ANY VEHICLE FOLLOWING A FULL SIZE JEEP. PLUS THEY ARE MAKING MONEY WHILE ENDANGERING OTHERS. DO THE STATISTICS OF JEEPS SHOW THEY ARE REAR-ENDED MORE OFTEN? HOW CONVENIENT IF THIS IS THE CASE AND THE EVIDENCE IS DAMAGED IN THE ACCIDENT. LOOK ON-LINE FOR THE DIALOG OR JUST LOOK AT JEEPS ON THE ROAD AND YOU'LL SEE A BRAKE OR TAIL LIGHT OUT IN A MUCH HIGHER PERCENTAGE THAN ANY OTHER VEHICLE. I NOTICE AN AFTER MARKET LIGHT ASSEMBLY WAS RECALLED (STD. 108), NO AMBER LIGHT. HOW ABOUT A RECALL FOR A LIGHT THAT MAY OR MAY NOT WORK AT ANY GIVEN MOMENT? WHICH IS WORSE? *TR
NHTSA ODI #10564993
82,000 miles · Feb 17, 2014
Power Train
TOOK MY 2007 JEEP GRAND CHEROKEE TO MY LOCAL DEALER FOR THE N23 RECALL REGARDING THE TRANSFER CASE IN DECEMBER 2013. A WEEK OR TWO LATER, NOTICED A DASH BOARD ERROR "SERVICE FOUR WHEEL DRIVE SYSTEM" AND MY "FOUR WHEEL DRIVE LOW" WILL NOT WORK. DEALER SAYS I NEED A NEW TRANSFER CASE ACTUATOR FOR HUNDREDS OF DOLLARS, BUT THE PAR…
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TOOK MY 2007 JEEP GRAND CHEROKEE TO MY LOCAL DEALER FOR THE N23 RECALL REGARDING THE TRANSFER CASE IN DECEMBER 2013. A WEEK OR TWO LATER, NOTICED A DASH BOARD ERROR "SERVICE FOUR WHEEL DRIVE SYSTEM" AND MY "FOUR WHEEL DRIVE LOW" WILL NOT WORK. DEALER SAYS I NEED A NEW TRANSFER CASE ACTUATOR FOR HUNDREDS OF DOLLARS, BUT THE PART IS ON PERMANENT BACK-ORDER. THE REASON THIS PART IS ON BACK-ORDER IS BECAUSE THE SOFTWARE UPDATE AS PART OF THE RECALL CAUSES THE SYSTEM FAILURE! AS I'VE RESEARCHED SEVERAL DIFFERENT JEEP FORUMS (HERE, FOR EXAMPLE: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/RECALL-2005-2010-GRAND-CHEROKEES-2006-2010-COMMANDERS-1521883/INDEX17.HTML), THIS IS HAPPENING WITH MOST, IF NOT ALL, QUADRA-DRIVE II FOUR WHEEL DRIVE SYSTEMS AFTER COMPLETING THE N23 RECALL. FOR THOSE WITH THE SKILLS TO UNDO THE RECALL "FLASH", THE PROBLEM GOES AWAY AND THEIR "FOUR WHEEL DRIVE LOW" WORKS. HELP! *TR
NHTSA ODI #10564666
88,744 miles · Feb 7, 2014
Power Train
VEHICLE RUN PERFECTLY. TOOK VEHICLE IN FOR RECALL N23. FROM THAT TIME I AM NOT ABLE TO PUT TRANSFER CASE IN NEUTRAL FOR TOWING BEHIND MOTORHOME WHICH I HAVE DONE 100'S OF TIME IN 6 YEARS WITH NO PROBLEM. NUMEROUS CALLS TO CHRYSLER/JEEP AND TRIPS TO DIFFERENT DEALERS HAVE ACCOMPLISHED NOTHING. THEY ARE IN COMPLETE DENIAL THAT TH…
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VEHICLE RUN PERFECTLY. TOOK VEHICLE IN FOR RECALL N23. FROM THAT TIME I AM NOT ABLE TO PUT TRANSFER CASE IN NEUTRAL FOR TOWING BEHIND MOTORHOME WHICH I HAVE DONE 100'S OF TIME IN 6 YEARS WITH NO PROBLEM. NUMEROUS CALLS TO CHRYSLER/JEEP AND TRIPS TO DIFFERENT DEALERS HAVE ACCOMPLISHED NOTHING. THEY ARE IN COMPLETE DENIAL THAT THEY HAVE A PROBLEM, BUT THERE A HUNDREDS ON THE INTERNET ALL COMPLAINING ABOUT THE SAME THING. SOMETHING NEEDS TO BE DONE TO GET CHRYSLER /JEEP TO FIX THIS PROBLEM. *TR
NHTSA ODI #10563432
138,500 miles · Jan 31, 2014
Electrical SystemEngineSteering
AS I WAS DRIVING THE TRUCK JERKED REAL HARD WHICH ALMOST KNOCKED THE WIND OUT OF ME AND I LOST CONTROL OF STEERING, SPEED, I WAS UNABLE TO START THE TRUCK. I HAD TO MAKE MY WAY TO THE SHOULDER IN MORNING TRAFFIC ON THE HIGHWAY TO PUT THE CAR IN PARK AND TURN THE IGNITION OFF AND START IT OVER AGAIN I HAD TO DO THIS 2 TIMES BEF…
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AS I WAS DRIVING THE TRUCK JERKED REAL HARD WHICH ALMOST KNOCKED THE WIND OUT OF ME AND I LOST CONTROL OF STEERING, SPEED, I WAS UNABLE TO START THE TRUCK. I HAD TO MAKE MY WAY TO THE SHOULDER IN MORNING TRAFFIC ON THE HIGHWAY TO PUT THE CAR IN PARK AND TURN THE IGNITION OFF AND START IT OVER AGAIN I HAD TO DO THIS 2 TIMES BEFORE IT STARTED. PROCEEDED TO GET BACK INTO TRAFFIC AND IT JERKED AGAIN THIS TIME IT STOPPED RUNNING AND STARTED CLICKING ALL BY ITSELF UNTIL I STOPPED THE TRUCK AND TURNED IT OFF AND STARTED IT AGAIN. THIS IS NOT THE FIRST TIME THIS HAS HAPPENED AND IT VERY DANGEROUS AND FROM THE LOOKS OF THINGS THIS IS A ONGOING PROBLEM WITH THIS MODEL & YEAR JEEP. *TR
NHTSA ODI #10562312
35,000 miles · Jan 30, 2014
Power Train
WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH, THE TRANSMISSION SHIFTED INTO NEUTRAL. THE GAS PEDAL WOULD NOT ACCELERATE THE CAR. THE CAR HAD TO BE PULLED TO THE SHOULDER AMIDST TRAFFIC AND TURNED OFF, THEN TURNED BACK ON BEFORE THE CAR WOULD ACCELERATE AGAIN. THIS SAME SCENARIO HAS OCCURRED SEVERAL TIMES SINCE. THIS P…
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WHILE DRIVING DOWN THE HIGHWAY AT APPROXIMATELY 65 MPH, THE TRANSMISSION SHIFTED INTO NEUTRAL. THE GAS PEDAL WOULD NOT ACCELERATE THE CAR. THE CAR HAD TO BE PULLED TO THE SHOULDER AMIDST TRAFFIC AND TURNED OFF, THEN TURNED BACK ON BEFORE THE CAR WOULD ACCELERATE AGAIN. THIS SAME SCENARIO HAS OCCURRED SEVERAL TIMES SINCE. THIS POSES A SIGNIFICANT SAFETY HAZARD FOR OUR FAMILY! *TR
NHTSA ODI #10562261
80,000 miles · Jan 27, 2014
Electrical SystemPower Train
TL* THE CONTACT OWNS 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE FOUR WHEEL DRIVE WARNING LAMP ILLUMINATED AND THE TRANSMISSION FAILED TO SHIFT GEARS. THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) BUT THE REMEDY FAILED TO CORRECT THE PROBLEM. THE VEHICL…
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TL* THE CONTACT OWNS 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE SERVICE FOUR WHEEL DRIVE WARNING LAMP ILLUMINATED AND THE TRANSMISSION FAILED TO SHIFT GEARS. THE VEHICLE WAS REPAIRED UNDER RECALL NHTSA CAMPAIGN NUMBER: 13V175000 (ELECTRICAL SYSTEM , POWER TRAIN) BUT THE REMEDY FAILED TO CORRECT THE PROBLEM. THE VEHICLE WAS TAKEN BACK TO THE DEALER SEVERAL TIMES. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 92,000. UPDATED 3/12/14*CN
NHTSA ODI #10561589
60,000 miles · Jan 23, 2014
Power Train
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY OVER A PERIOD OF ONE YEAR. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE …
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED HOWEVER, THE FAILURE RECURRED INTERMITTENTLY OVER A PERIOD OF ONE YEAR. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #10561213
77,560 miles · Jan 23, 2014
Electrical SystemEngine
CAR STALLED WHILE TRAVELING ON HIGHWAY AT 65MPH WITH LIGHT THROTTLE. ELECTRICAL SYSTEMS STAYED ON, ENGINE CUT OUT WITH NO WARNING. WHEN THE ENGINE STOPPED A SINGLE ALERT CHIME SOUNDED. THE CAR WAS MANEUVERED TO THE SHOULDER. PLACED THE VEHICLE IN PARK AND RESTARTED BY TURNING OFF, THEN ON. STARTED ON FIRST ATTEMPT. THIS IS THE F…
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CAR STALLED WHILE TRAVELING ON HIGHWAY AT 65MPH WITH LIGHT THROTTLE. ELECTRICAL SYSTEMS STAYED ON, ENGINE CUT OUT WITH NO WARNING. WHEN THE ENGINE STOPPED A SINGLE ALERT CHIME SOUNDED. THE CAR WAS MANEUVERED TO THE SHOULDER. PLACED THE VEHICLE IN PARK AND RESTARTED BY TURNING OFF, THEN ON. STARTED ON FIRST ATTEMPT. THIS IS THE FIRST STALL I HAVE ENCOUNTERED AFTER PURCHASING THE JEEP 1 MONTH AGO. THE ENGINE HAS STUTTERED A COUPLE OF TIMES AT HIGHWAY SPEEDS WITH THE ALERT CHIME SOUNDING ONCE EACH TIME, BUT THE ENGINE RESTARTED WITHIN A SECOND AND CONTINUED GOING. *TR
NHTSA ODI #10561133
58,400 miles · Jan 22, 2014
Electrical System
DRIVING AND ALL DASHBOARD WARNING LIGHTS KEEP BLINKING LIKE XMAS LIGHTS AND VEHICLE LOOSES POWER, PARK VEHICLE AND GO TO RESTART AND CHECK ENGINE LIGHT STAYS ON, NEXT DAY START VEHICLE AND CHECK ENGINE LIGHT IS OFF. THIS HAS BEEN AN ON GOING PROBLEM WITH THIS VEHICLE. NEW WIRING AND WIRING HARNESS WAS REPLACED AT 43K MILES A…
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DRIVING AND ALL DASHBOARD WARNING LIGHTS KEEP BLINKING LIKE XMAS LIGHTS AND VEHICLE LOOSES POWER, PARK VEHICLE AND GO TO RESTART AND CHECK ENGINE LIGHT STAYS ON, NEXT DAY START VEHICLE AND CHECK ENGINE LIGHT IS OFF. THIS HAS BEEN AN ON GOING PROBLEM WITH THIS VEHICLE. NEW WIRING AND WIRING HARNESS WAS REPLACED AT 43K MILES AND THE "CERTIFIED TECH" SAID THE PROBLEM WAS SOLVED, BUT PER MY OTHER COMPLAINTS THE PROBLEM KEEPS HAPPENING. *TR
NHTSA ODI #10561078
Official recalls
5Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.