NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,108 reportsMileage unknown · Dec 2, 2022
StructureUnknown Or Other
2007 Jeep Grand Cherokee inside door handles cannot be open any of the doors from the inside you have to open it from the outside because the plastic of the inside door handles are made of cheap plastic and Chrysler knows about it ever since 2005 to 2011 and never had a recall what concerns me with people have small children tha…
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2007 Jeep Grand Cherokee inside door handles cannot be open any of the doors from the inside you have to open it from the outside because the plastic of the inside door handles are made of cheap plastic and Chrysler knows about it ever since 2005 to 2011 and never had a recall what concerns me with people have small children that you can't get out of the vehicle in a time of the emergency and it really concerns me if the vehicle ever caught on fire or flooded or underwater you can't get out and it's the death trap
NHTSA ODI #11495832
Mileage unknown · Nov 9, 2022
Air BagsElectrical System
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while his daughter was driving approximately 50 MPH, the instrument panel lost functionality and became inoperable. The contact stated that radio was also inoperable. The contact stated that after parking the vehicle overnight, it was discovered that the passen…
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The contact owns a 2007 Jeep Grand Cherokee. The contact stated that while his daughter was driving approximately 50 MPH, the instrument panel lost functionality and became inoperable. The contact stated that radio was also inoperable. The contact stated that after parking the vehicle overnight, it was discovered that the passenger’s side air bag had deployed. The vehicle had not been taken to the dealer, but the dealer was contacted by phone. The contact was informed that the failure was a known issue and that an unknown computer or software needed to be replaced. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
NHTSA ODI #11492950
Mileage unknown · Sep 30, 2022
Electrical System
Vehicle will not start randomly. The battery has been checked, the relays and fuses have been checked, the starter has been replaced, and the fuel pump and fuel filer have been checked. The issue continues sporadically and leaves the driver stranded. There is an known issue with the ignition switch on these Jeeps as my 2008 Jeep…
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Vehicle will not start randomly. The battery has been checked, the relays and fuses have been checked, the starter has been replaced, and the fuel pump and fuel filer have been checked. The issue continues sporadically and leaves the driver stranded. There is an known issue with the ignition switch on these Jeeps as my 2008 Jeep Cherokee was recalled for this reason but there is no recall for the 2007 for this same reason.
NHTSA ODI #11487189
Mileage unknown · May 18, 2022
Electrical SystemEngineFuel/propulsion System
2007 Jeep Grand Cherokee 4.7L when driving on roadway the rpm go up down and then the Jeep shot off and then put the vehicle in neutral and turn the key start and the vehicle up and when driving again and the start again and took the vehicle to Jeep dealer and there don’t find anything wrong.
NHTSA ODI #11465201
142,000 miles · Mar 14, 2022
Electrical System
The contact owns a 2007 Jeep Grand Cherokee. The contact stated that upon pushing the START button to start the vehicle, the vehicle failed to start. The dealer was notified of the failure and informed the contact that she would be responsible for the towing expense and for the repair of the vehicle as the vehicle was out of war…
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The contact owns a 2007 Jeep Grand Cherokee. The contact stated that upon pushing the START button to start the vehicle, the vehicle failed to start. The dealer was notified of the failure and informed the contact that she would be responsible for the towing expense and for the repair of the vehicle as the vehicle was out of warranty. The vehicle was not diagnosed or repaired. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 14V438000 (Electrical System) which she associated with the failure. The manufacturer was not notified of the failure. The failure mileage was approximately 142,000.
NHTSA ODI #11456612
170,000 miles · Jan 10, 2022
Engine
The contact owns a 2007 Jeep Grand Cherokee. The contact stated while at a stop sign and attempting to accelerate, the vehicle stalled. There were no warning lights illuminated. The battery was previously replaced. The vehicle was towed to an independent mechanic and the contact was made aware of a faulty ignition switch. The ve…
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The contact owns a 2007 Jeep Grand Cherokee. The contact stated while at a stop sign and attempting to accelerate, the vehicle stalled. There were no warning lights illuminated. The battery was previously replaced. The vehicle was towed to an independent mechanic and the contact was made aware of a faulty ignition switch. The vehicle was towed to the local dealer who informed the contact that the wires were loose. The mechanic was unable to duplicate the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the dealer however, no further assistance was provided. The approximate failure mileage was 170,000.
NHTSA ODI #11446939
Mileage unknown · Sep 16, 2021
Electrical SystemUnknown Or Other
When I am driving, all of the lights on my dash come on. Seatbelt, check engine, brakes, low tire pressure etc. The stay on for a couple of seconds. Then EVERYTHING turns off for about half a second. Gas gauge, rpm, speedometer all go down to zero, which is how it is when I turn the jeep off. While I'm still driving and going 45…
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When I am driving, all of the lights on my dash come on. Seatbelt, check engine, brakes, low tire pressure etc. The stay on for a couple of seconds. Then EVERYTHING turns off for about half a second. Gas gauge, rpm, speedometer all go down to zero, which is how it is when I turn the jeep off. While I'm still driving and going 45 mph! Then every thing turns back on. It happened about 5 months ago once. Then today it happened about 15 times as I drove home from my mother's house, which is about 7-9 miles from my house.
NHTSA ODI #11433258
Mileage unknown · Aug 30, 2021
Exterior LightingFuel/propulsion System
went in for inspection and found out my vehicle has a small gas leak and turn signal and stomp lamps not working brake lights not working and emission system -obdii system faults
NHTSA ODI #11431018
94,500 miles · Apr 14, 2021
Electrical SystemEngine
WHILE DRIVING THE JEEP ON THE INTERSTATE AT 65 MPH LOST ALL POWER WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND AFTER A MINUTE IT RESTARTED IT HAS DONE IT NUMEROUS TIMES SOMETIMES SITTING AT A TRAFFIC LIGHT SOMETIMES DRIVING 25 MPH THROUGH TOWN THERE IS NO WARNING NO DASH SIGNS OF ANYTHING WRONG VEHICLE JUST SHUT OFF LOSE ALL …
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WHILE DRIVING THE JEEP ON THE INTERSTATE AT 65 MPH LOST ALL POWER WAS ABLE TO GET IT TO THE SIDE OF THE ROAD AND AFTER A MINUTE IT RESTARTED IT HAS DONE IT NUMEROUS TIMES SOMETIMES SITTING AT A TRAFFIC LIGHT SOMETIMES DRIVING 25 MPH THROUGH TOWN THERE IS NO WARNING NO DASH SIGNS OF ANYTHING WRONG VEHICLE JUST SHUT OFF LOSE ALL POWER TERRIFYING TOOK IT TO A JEEP DEALER COULDN'T DUPLICATE THE PROBLEM ALSO THE RADIO PLAYS AND THE DASH DISPLAY DOES NOT LIGHT UP MY POWER WINDOWS WILL GO UP AND DOWN BY THEMSELVES AND END UP HALFWAY. I ONLY BEEN ABLE TO DRIVE THE CAR SHORT DISTANCES BECAUSE OF THE FEAR OF DEATH LOSE BREAKING AND STEERING. HAVE SEEN OTHER COMPLAINTS WITH THE SAME ISSUES ON THE INTERNET WHY IS THIS VEHICLE ALLOWED TO BE ON THE ROAD
NHTSA ODI #11408094
226,000 miles · Apr 5, 2021
Electrical SystemEngineExterior Lighting
I WOULD BE DRIVING DOWN THE ROAD AND MY JEEP WILL SHUT OFF ALL BY ITSELF AND THEN TURN BACK ON ALL WHILE DRIVING DOWN THE EXPRESSWAY DOING 75MPH MY STEERING WHEEL AND LIGHTS AND BREAKS WOULD ALL LOCK UP THEN THE JEEP WOULD JUST POP BACK ON AND THEN THE RPM'S WOULD BE REALLY HIGH SO I WOULD HAVE TO HIT THE BREAKS TO SLOW WAY DOWN…
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I WOULD BE DRIVING DOWN THE ROAD AND MY JEEP WILL SHUT OFF ALL BY ITSELF AND THEN TURN BACK ON ALL WHILE DRIVING DOWN THE EXPRESSWAY DOING 75MPH MY STEERING WHEEL AND LIGHTS AND BREAKS WOULD ALL LOCK UP THEN THE JEEP WOULD JUST POP BACK ON AND THEN THE RPM'S WOULD BE REALLY HIGH SO I WOULD HAVE TO HIT THE BREAKS TO SLOW WAY DOWN SO MY JEEP WOULDN'T BLOW UP ON ME . I'VE TAKEN IT TO LIKE 5 MECHANICS AND THEY CAN NOT FIGURE WHAT'S WRONG WITH IT . THEN ALSO I CAN GET IN MY JEEP AND START IT AND MY RADIO AND BACKUP CAMERA WON'T WORK AND SOME OF MY GAGES WOULDN'T REGISTER WHEN I START IT UPS DON'T START GOING DOWN THE ROAD SO I WILL HAVE TO PULL OVER SHUT MY JEEP OFF AND PULL THE KEY OUT AND OPEN THE DOOR TO MAKE SURE EVERYTHING IS OFF THEN PUT THE KEY CAN IN AND RESTART IT AND SOMETIMES IT WILL WORK AND SOMETIMES I WILL HAVE TO DO IT A FEW TIMES TO GET IT TO WORK .
NHTSA ODI #11406499
Official recalls
5Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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