NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,108 reports130,000 miles · Apr 29, 2016
Power Train
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, A WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL INDICATING THAT THE FOUR WHEEL DRIVE SYSTEM NEEDED TO BE SERVICED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE DIFFER…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 40 MPH, A WARNING MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL INDICATING THAT THE FOUR WHEEL DRIVE SYSTEM NEEDED TO BE SERVICED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE DIFFERENTIAL CLUTCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 130,000.
NHTSA ODI #10862264
120,000 miles · Apr 4, 2016
Engine
ONE SATURDAY NIGHT I NEEDED TO RUN TO THE GROCERY STORE. WHEN I GOT BACK INTO MY CAR, IT WOULDN'T START. IT WAS OBVIOUSLY NOT A BATTERY PROBLEM BECAUSE THERE WAS A TERRIBLE TAPPING NOISE AND VIBRATION COMING FROM THE ENGINE. AFTER SPEAKING WITH A MECHANIC ABOUT THE CAR, I WAS TOLD IT IS PROBABLY A DROPPED VALVE SEAT. NOW, I AM L…
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ONE SATURDAY NIGHT I NEEDED TO RUN TO THE GROCERY STORE. WHEN I GOT BACK INTO MY CAR, IT WOULDN'T START. IT WAS OBVIOUSLY NOT A BATTERY PROBLEM BECAUSE THERE WAS A TERRIBLE TAPPING NOISE AND VIBRATION COMING FROM THE ENGINE. AFTER SPEAKING WITH A MECHANIC ABOUT THE CAR, I WAS TOLD IT IS PROBABLY A DROPPED VALVE SEAT. NOW, I AM LOOKING AT OVER $4000 TO SWAP AN ENGINE THAT WAS NEVER HOT-RODDED OR ABUSED. AFTER A SIMPLE SEARCH ONLINE, I FIND THAT THIS IS A VERY COMMON ISSUE FOR THE 5.7L HEMI ENGINES. SO MUCH SO THAT I HAVE NO IDEA WHY THERE ISN'T A RECALL OR CLASS ACTION SUIT.
NHTSA ODI #10853217
132,500 miles · Mar 30, 2016
Electrical System
THE VEHICLE TYPICALLY STALLS WHILE DRIVING AT HIGHWAY SPEEDS BUT HAS STALLED ON CITY STREETS. WHEN THE VEHICLE STALLS I AM ABLE TO TURN THE IGNITION BACK ON AND DRIVE. I HAVE HAD THE P41 / NHTSA 14V-438 RECALL AND THIS DID NOT RESOLVE THE ISSUES. IT IS STALLING EVEN MORE OFTEN NOW. I HAVE HAD THIS ISSUE FOR THE LAST 3 YEARS I H…
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THE VEHICLE TYPICALLY STALLS WHILE DRIVING AT HIGHWAY SPEEDS BUT HAS STALLED ON CITY STREETS. WHEN THE VEHICLE STALLS I AM ABLE TO TURN THE IGNITION BACK ON AND DRIVE. I HAVE HAD THE P41 / NHTSA 14V-438 RECALL AND THIS DID NOT RESOLVE THE ISSUES. IT IS STALLING EVEN MORE OFTEN NOW. I HAVE HAD THIS ISSUE FOR THE LAST 3 YEARS I HAVE OWNED THE VEHICLE. I HAVE TAKEN IT IN FOR REPAIR TO 3 DIFFERENT REPAIR SHOPS NOT INCLUDING THE RECALL AND IT IS STILL NOT FIXED. THIS IS A MAJOR SAFETY CONCERN. THE VEHICLE STALLED ONE PARTICULAR TIME AND I WAS ALMOST HIT BY A BUS ON THE HIGHWAY. WHEN THE VEHICLE STALLS YOU LOSE POWER STEERING AND I WAS LUCKY ENOUGH TO MAKE IT OUT OF THE WAY. THE CURRENT MILEAGE IS APPROXIMATELY 132,500.
NHTSA ODI #10852569
60,940 miles · Mar 16, 2016
Electrical SystemEngineExterior Lighting
THE FOLLOWING EVENTS HAPPENED OVER A PERIOD OF 2 WEEKS. WHEN IN MOTION ON HIGHWAY, INSTRUMENT PANEL LOST POWER, THEN CAME BACK ON AND ALL CONTROL PANEL LIGHTS LIT UP, THEN WENT OFF. WHILE IN MOTION ON HIGHWAY, INSTRUMENT PANEL WENT BLANK--CYCLED ON AND OFF SEVERAL TIMES THEN RETURNED TO NORMAL. WHEN ENGINE WAS OFF, IGNITION…
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THE FOLLOWING EVENTS HAPPENED OVER A PERIOD OF 2 WEEKS. WHEN IN MOTION ON HIGHWAY, INSTRUMENT PANEL LOST POWER, THEN CAME BACK ON AND ALL CONTROL PANEL LIGHTS LIT UP, THEN WENT OFF. WHILE IN MOTION ON HIGHWAY, INSTRUMENT PANEL WENT BLANK--CYCLED ON AND OFF SEVERAL TIMES THEN RETURNED TO NORMAL. WHEN ENGINE WAS OFF, IGNITION WAS OFF AND KEY WAS OUT OF IGNITION, LIGHTS WERE TURNED OFF, HEADLIGHTS TURNED ON AND OFF TWICE FOR NO REASON. WHILE DRIVING ON HIGHWAY ON SLIGHT INCLINE, ENGINE LOST POWER FOR A FEW SECONDS THEN RETURNED TO NORMAL. VEHICLE HAS BEEN TO A CERTIFIED JEEP REPAIR SHOP AND THEY COULD NOT FIND THE PROBLEM. (SEE ATTACHED)
NHTSA ODI #10849957
173,000 miles · Mar 15, 2016
Electrical System
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE ONLY OCCURRED AFTER THE RECALL REMEDY WAS PERFORMED. THE VEHIC…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. ON SEVERAL OCCASIONS, THE VEHICLE FAILED TO START. THE CONTACT STATED THAT IT TOOK SEVERAL ATTEMPTS TO START THE VEHICLE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE FAILURE ONLY OCCURRED AFTER THE RECALL REMEDY WAS PERFORMED. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS; HOWEVER, THE DEALER WAS UNABLE TO PRODUCE A FAULT CODE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 173,000.
NHTSA ODI #10849759
Mileage unknown · Mar 14, 2016
Electrical SystemEngine
VEHICLE HAS BEEN TO DEALERSHIP FOUR TIMES FOR THE SAME PROBLEM. AFTER DRIVING LONGER THAN 10-15 MINUTES TURNING THE JEEP OFF AND TRYING TO RESTART WITHIN 5-10 MINUTES IT WON'T START. LET IT SIT FOR MINIMUM OF 20 MINUTES WILL START. THE RELAYS GET VERY WARM BUT AFTER COOLING, THE CAR STARTS. DEALERSHIP HAS ZINGED US FOR A NEW …
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VEHICLE HAS BEEN TO DEALERSHIP FOUR TIMES FOR THE SAME PROBLEM. AFTER DRIVING LONGER THAN 10-15 MINUTES TURNING THE JEEP OFF AND TRYING TO RESTART WITHIN 5-10 MINUTES IT WON'T START. LET IT SIT FOR MINIMUM OF 20 MINUTES WILL START. THE RELAYS GET VERY WARM BUT AFTER COOLING, THE CAR STARTS. DEALERSHIP HAS ZINGED US FOR A NEW STARTER, IT DIDN'T NEED, A NEW PCM, IT DIDN'T NEED. TESTING MY OWN THEORY 3 CONSECUTIVE TIMES IN ONE DAY, DROVE THE VEHICLE AT LEAST 30 MINUTES. TURNED OFF AND ATTEMPTED TO RESTART (AS YOU WOULD A QUICK TRIP TO THE STORE) AND NOTHING BUT WAITING EACH TIME, CAR STARTS AFTER COOLING. PICKED UP THE JEEP TWO DAYS AGO FROM DEALERSHIP WHO HAD IT 18 DAYS TRYING TO FIX IT (3RD TIME)AND THE FIRST TRIP THAT DAY RESULTED IN ANOTHER OCCURRENCE OF THE SAME PROBLEM.
NHTSA ODI #10846485
130,000 miles · Mar 12, 2016
Engine
THE VEHICLE STALLS A VARIOUS SPEEDS, BUT TYPICALLY WHILE DRIVING AT HIGHWAY SPEEDS. MY DAILY COMMUTE IS ABOUT 32 MILES EACH WAY AND I TYPICALLY EXPERIENCE THE VEHICLE SHUTTING OFF ONCE PER DAY. WHEN THE VEHICLE DOES STALL I HAVE BEEN ABLE TO PLACE THE VEHICLE IN NEUTRAL, TURN THE IGNITION OFF, THEN RESTART BY TURNING THE IGNIT…
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THE VEHICLE STALLS A VARIOUS SPEEDS, BUT TYPICALLY WHILE DRIVING AT HIGHWAY SPEEDS. MY DAILY COMMUTE IS ABOUT 32 MILES EACH WAY AND I TYPICALLY EXPERIENCE THE VEHICLE SHUTTING OFF ONCE PER DAY. WHEN THE VEHICLE DOES STALL I HAVE BEEN ABLE TO PLACE THE VEHICLE IN NEUTRAL, TURN THE IGNITION OFF, THEN RESTART BY TURNING THE IGNITION BACK ON AND PUTTING THE VEHICLE BACK IN DRIVE. I DID HAVE THE VEHICLE SERVICED FOR RECALL P41 / NHTSA 14V-438 WHICH WAS TO RESOLVE ISSUES WITH LOSS OF POWER DURING DRIVING BUT NO SIGNIFICANT CHANGES HAVE BEEN NOTICED SINCE THE REPAIR. THIS ISSUE HAS BEEN OCCURRING FOR ABOUT THE LAST THREE YEARS WITH INCREASING FREQUENCY. IT HAS BEEN TAKEN IN FOR REPAIR MULTIPLE TIMES, BESIDE THE RECALL REPAIR, WHILE UNDER WARRANTY BUT NEVER FIXED. THIS ISSUE IS A MAJOR SAFETY CONCERN FOR MYSELF AND FAMILY AS THERE ARE TIMES WHEN THE VEHICLE STALLS WHILE ENTERING ONTO THE HIGHWAY OR DURING HIGHWAY TRAVEL. WHEN THE VEHICLE STALLS IT LOOSES POWER STEERING SO CONTROL AND SPEED PUT OURSELVES AND OTHERS AT DANGER. THE DATE AND MILEAGE MENTIONED BELOW IS THE LAST TIME THE STALL OCCURRED AND NOT REFLECTIVE OF ALL THE OCCURRENCES WHEN THE VEHICLE STALLED.
NHTSA ODI #10846241
Mileage unknown · Mar 10, 2016
Air Bags
2002 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE AIR BAG LIGHT ILLUMINATED AND PARTS NOT AVAILABLE FOR REPAIRS. *SMD
NHTSA ODI #10845506
Mileage unknown · Mar 8, 2016
Electrical System
2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO VEHICLE IGNITION SWITCH RECALL NOTICE ISSUES. *LD THE CONSUMER STATED SHE EVENTUALLY HAD TO GO TO ANOTHER DEALER, TO GET THE VEHICLE FIXED. *JB
NHTSA ODI #10839474
Mileage unknown · Mar 6, 2016
Electrical System
I HAVE WAITED OVER 2 YEARS FOR A RECALL ON MY IGNITION SWITCH. P41/NT HTSA 14V-438. I WANT T O KNOW WHEN I CAN EXPECT THIS CORRECTED? I HAVE CALLED THE LOCAL DEALERSHIPS EVERY 3 MONTHS TO HEAR " WE ARE STILL WAITING FOR THE PARTS".
NHTSA ODI #10840111
Official recalls
5Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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