NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
1,108 reports28,000 miles · Jul 19, 2010
Vehicle Speed ControlCrash
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. WHILE SITTING AT A DRIVE THROUGH WINDOW HER VEHICLE SUDDENLY ACCELERATED THROUGH THE PARKING LOT. SHE LOOKED DOWN AND NOTICED THAT THE ACCELERATOR PEDAL WAS STUCK. SHE ALMOST LOST CONTROL OF THE VEHICLE AS THE VEHICLE CONTINUED TO ACCELERATE IN THE PARKING LOT CAUSING HER TO…
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TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE LAREDO. WHILE SITTING AT A DRIVE THROUGH WINDOW HER VEHICLE SUDDENLY ACCELERATED THROUGH THE PARKING LOT. SHE LOOKED DOWN AND NOTICED THAT THE ACCELERATOR PEDAL WAS STUCK. SHE ALMOST LOST CONTROL OF THE VEHICLE AS THE VEHICLE CONTINUED TO ACCELERATE IN THE PARKING LOT CAUSING HER TO CRASH INTO THE CURB AND DAMAGED BOTH RIMS AND TIRES ON THE PASSENGER SIDE OF THE VEHICLE. THERE WERE NO INJURIES. THE POLICE WERE NOT NOTIFIED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THERE WAS ROUTINE MAINTENANCE PERFORMED ON THE VEHICLE A WEEK PRIOR TO THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
NHTSA ODI #10343916
27,000 miles · Jul 12, 2010
Air BagsCrashInjury
TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT A FAILURE DID NOT EXIST IN THE VEHICLE. T…
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TL*THE CONTACT OWNS A 2007 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WAS INVOLVED IN A HEAD ON CRASH AND THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THAT A FAILURE DID NOT EXIST IN THE VEHICLE. THE DEALER STATED THAT THE AIR BAGS FUNCTIONED AS INTENDED. THE VEHICLE WAS IN THE DEALERS POSSESSION TO HAVE THE BODY DAMAGE REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 27,000.
NHTSA ODI #10342608
50,678 miles · Jul 5, 2010
Electrical SystemPower Train
BOUGHT USED 2007 GRAND CHEROKEE FROM ADAMS JEEP, ABERDEEN MD IN NOV. 2009. WITHIN FIRST MONTH, WHILE TRAVELING AROUND 30 MPH, CAR WOULD NOT ACCELERATE WHEN PUSHING ON GAS PEDAL DESPITE ENGINE RACING. PRND LIGHTS ALL LIT UP. TOOK CAR BACK TO DEALER AND BEZEL GEAR SELECTOR REPLACED AFTER PAYING $100 DEDUCTIBLE ON EXTENDED WARRANTY…
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BOUGHT USED 2007 GRAND CHEROKEE FROM ADAMS JEEP, ABERDEEN MD IN NOV. 2009. WITHIN FIRST MONTH, WHILE TRAVELING AROUND 30 MPH, CAR WOULD NOT ACCELERATE WHEN PUSHING ON GAS PEDAL DESPITE ENGINE RACING. PRND LIGHTS ALL LIT UP. TOOK CAR BACK TO DEALER AND BEZEL GEAR SELECTOR REPLACED AFTER PAYING $100 DEDUCTIBLE ON EXTENDED WARRANTY. SAME PROBLEM OCCURRED 5 MONTHS LATER. DEALER CHARGED ME FOR ELECTRONIC CONTROL MODULE UPDATES. ONE MONTH LATER, SAME PROBLEM OCCURRED, DEALER REPLACED BEZEL GEAR SELECTOR AGAIN. ONE MONTH LATER, SAME EXACT PROBLEM OCCURRED. THIS IS 4TH TIME TAKING CAR IN FOR LACK OF ACCELERATION WHILE PUSHING ON GAS PEDAL. DEALER STATES UNABLE TO FIX PROBLEM SINCE THEY CANNOT REPRODUCE IT. THIS IS A HUGE SAFETY PROBLEM AS I HAVE ALMOST BEEN HIT MULTIPLE TIMES WHEN MY CAR FAILS TO ACCELERATE WHEN PUSHING ON GAS PEDAL. CHRYSLER NEEDS TO RECALL THE SHIFTER MODULE IN THESE CARS BEFORE SOMEONE GETS KILLED. *TR
NHTSA ODI #10341488
23,114 miles · Jun 30, 2010
Tires
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES WERE EXPERIENCING TREAD SEPARATION. THE CONTACT CALLED THE DEALER WHO ADVISED THERE WAS A PROBLEM WITH THE TIRES. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER WHO ADVISED SHE NEEDED AN ALIGNMENT…
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TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING 25 MPH, THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SIDE TIRES WERE EXPERIENCING TREAD SEPARATION. THE CONTACT CALLED THE DEALER WHO ADVISED THERE WAS A PROBLEM WITH THE TIRES. THE CONTACT SPOKE WITH THE TIRE MANUFACTURER WHO ADVISED SHE NEEDED AN ALIGNMENT AND NEW TIRES. THE CURRENT MILES WERE 23000. UPDATED EVOQ 09/01/10*JB UPDATED 10/28/10 *BF UPDATED 11/01/10 UPDATED 11/23/10 *BF UPDATED 11/23/10 THE CONSUMER STATED SHE HAD TO PAY $1090 TO REPLACE TWO DEFECTIVE TIRES. UPDATED EVOQ 12/17/10. *JB UPDATED 10/24/11.*JB
NHTSA ODI #10340792
37,080 miles · Jun 26, 2010
Electrical System
VEHICLE TRAVELING ON PA TURNPIKE AT 65 MPH WHEN ENGINE SHUT DOWN. POWER SYSTEMS QUIT BUT I WAS ABLE TO GET THE CAR OFF THE DRIVING LANE COULD HAVE EASILY CAUSED A CRASH IF IT HAD QUIT DURING PASSING VEHICLE, 2007 GRAND CHEROKEE WITH N3.0 CRD DIESEL, WAS TOWED TO DEALER DEALER REPLACED CRANKSHAFT SENSOR TO FIX ISSUE. *TR
NHTSA ODI #10340185
71,200 miles · Jun 16, 2010
Tires
TIRE WEARS ON INSIDE WALL WHERE TREAD MEETS SIDEWALL ON GOODYEAR RSA EMT TIRES I HAVE GONE THROUGH 4 TIRES NOW ALL WITH THE EXACT SAME ISSUE. GOODYEAR HAS WORKED WITH ME ON "PRO-RATING" AT A REDUCED PRICE TO REPLACE. I AM STILL UNHAPPY WITH TIRES FAILING AFTER LESS THAN 10,000 MILES AND HAVING TO PAY TO REPLACE THEM. *TR
NHTSA ODI #10336572
Mileage unknown · Jun 3, 2010
Wheels
2007 JEEP GRAND CHEROKEE. LEFT FRONT WHEEL CAME OFF THE VEHICLE. *BF THE TIRE DAMAGED THE FRONT FENDER WHEN IT SEPARATED FROM THE VEHICLE. THE CONSUMER STATED REPAIRS WERE MADE TO THE VEHICLE TWO WEEKS AGO. OHIO TRAFFIC CRASH REPORT # 10-0174-91. *JB
NHTSA ODI #10334859
63,600 miles · Jun 2, 2010
Electrical SystemVehicle Speed Control
THIS PROBLEM HAS OCCURRED ALMOST EVERY DAY FOR TWO MONTHS. I WILL DESCRIBE ONE INCIDENT, WHICH OCCURRED THIS EVENING AROUND 11PM. I WAS DRIVING ON THE HIGHWAY IN MY 2007 JEEP GRAND CHEROKEE WHEN MY ACCELERATOR STOPPED HAVING ANY EFFECT ON MY CAR. ALL OF THE GAUGES DIED (SO THE FUEL REPORTED EMPTY, THE SPEEDOMETER SAID I WAS …
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THIS PROBLEM HAS OCCURRED ALMOST EVERY DAY FOR TWO MONTHS. I WILL DESCRIBE ONE INCIDENT, WHICH OCCURRED THIS EVENING AROUND 11PM. I WAS DRIVING ON THE HIGHWAY IN MY 2007 JEEP GRAND CHEROKEE WHEN MY ACCELERATOR STOPPED HAVING ANY EFFECT ON MY CAR. ALL OF THE GAUGES DIED (SO THE FUEL REPORTED EMPTY, THE SPEEDOMETER SAID I WAS NOT MOVING, ETC) - ALL OF THIS WHILE TRAVELING AT 65MPH. I HAD TO PULL OVER, TURN THE CAR OFF AND BACK ON, AND ALL OF THE PROBLEMS WENT AWAY. AS I'VE SAID, THIS HAS HAPPENED ONCE A DAY FOR THE PAST TWO MONTHS. SO FAR THERE APPEARS TO BE NO FIX FOR THE PROBLEM. *TR
NHTSA ODI #10334191
40,800 miles · May 25, 2010
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT SPEEDS OF 40 MPH, THE ACCELERATOR PEDAL FAILED TO OPERATE. ALL WARNING LIGHTS ILLUMINATED ON THE DASHBOARD AND THE VEHICLE STALLED. THE VEHICLE THEN INDEPENDENTLY RESTARTED AND IT WAS DRIVEN TO A LOCAL DEALER. THE DEALER ATTEMPTED TO DIAGNOSE THE VEHICLE BUT WAS …
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING AT SPEEDS OF 40 MPH, THE ACCELERATOR PEDAL FAILED TO OPERATE. ALL WARNING LIGHTS ILLUMINATED ON THE DASHBOARD AND THE VEHICLE STALLED. THE VEHICLE THEN INDEPENDENTLY RESTARTED AND IT WAS DRIVEN TO A LOCAL DEALER. THE DEALER ATTEMPTED TO DIAGNOSE THE VEHICLE BUT WAS UNABLE TO PRODUCE ANY FAILURE CODES. THE FAILURE RECURRED. AND THE VEHICLE WAS TAKEN TO THE DEALER THREE ADDITIONAL TIMES YET THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE 40,800.
NHTSA ODI #10332145
20,000 miles · May 7, 2010
Electrical System
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN CONSISTENTLY WITHOUT WARNING. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE DEALER COULD FIND NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE…
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TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE SHUT DOWN CONSISTENTLY WITHOUT WARNING. THERE WERE NO WARNING LIGHTS PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE DEALER COULD FIND NOTHING WRONG WITH THE VEHICLE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE CURRENT MILEAGE WAS APPROXIMATELY 30,300.
NHTSA ODI #10329318
Official recalls
5Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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