'TAKATA RECALL' MY VEHICLE HAD AN ISSUE STARTING BECUASE OF A SHORT FAULTY WIRE CONNECTING TO THE STARTER THAT IVE SEEN ON YOUTUBE THAT 750000+ PEOPLE HAVE THE SAME ISSUE IT LEFT ME STUCK PLENTY IF TIMES AS IS STARTS WHEN IT WANTS TO. I REALLY CANT WORD IT AS BEST AS THE NEXT PERSON BUT THIS IS THE ISSUE AND IM ORETTY SURE IM N…
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'TAKATA RECALL' MY VEHICLE HAD AN ISSUE STARTING BECUASE OF A SHORT FAULTY WIRE CONNECTING TO THE STARTER THAT IVE SEEN ON YOUTUBE THAT 750000+ PEOPLE HAVE THE SAME ISSUE IT LEFT ME STUCK PLENTY IF TIMES AS IS STARTS WHEN IT WANTS TO. I REALLY CANT WORD IT AS BEST AS THE NEXT PERSON BUT THIS IS THE ISSUE AND IM ORETTY SURE IM NOT THE FIRST PERSON TO FILE A COMPLAINT ABOUT THIS HERE WIT JEEP
NHTSA ODI #11184475
171,000 miles · Jan 7, 2019
Unknown Or Other
SUNROOF EXPLOSION
NHTSA ODI #11164881
Mileage unknown · Dec 17, 2018
Electrical SystemUnknown Or OtherVisibility/wiper
TAKATA RECALL MY CAR LEAKS WATER INSIDE , WHEN IT RAIN, WHN I GO TO LOCK OR UNLOCK MY CAR WITH THE REMOTE STARTED IT STARTS THE CAR
NHTSA ODI #11162060
113,000 miles · Nov 13, 2018
Power TrainService BrakesUnknown Or OtherCrash
RECALL HAS BEEN OPEN FOR YEARS REGARDING THE IGNITION SWITCH BUT CHRYSLER NEVER HAS THE PART. FURTHER, THIS CAR HAS NUMEROUS REPORTS OF BRAKING ISSUES THAT ARE SPORADIC AND IT CAUSED ME TO REAR-END A VEHICLE ON NOV. 2, LUCKILY AT A VERY LOW RATE OF SPEED. I LET MY FOOT OFF THE BRAKE TO INCH FORWARD AND IT WOULD NOT ENGAGE AGAIN…
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RECALL HAS BEEN OPEN FOR YEARS REGARDING THE IGNITION SWITCH BUT CHRYSLER NEVER HAS THE PART. FURTHER, THIS CAR HAS NUMEROUS REPORTS OF BRAKING ISSUES THAT ARE SPORADIC AND IT CAUSED ME TO REAR-END A VEHICLE ON NOV. 2, LUCKILY AT A VERY LOW RATE OF SPEED. I LET MY FOOT OFF THE BRAKE TO INCH FORWARD AND IT WOULD NOT ENGAGE AGAIN WHEN I PRESSED IT AGAIN MOMENTS LATER. MECHANIC COULDN'T REPLICATE THE ISSUE BUT THAT IS TYPICAL FOR CHRYSLER IT SEEMS.
NHTSA ODI #11151132
110,000 miles · May 10, 2018
Unknown Or Other
THERE IS A TICKING SOUND COMING FROM EITHER THE ENGINE OR THE FRONT PASSENGER SIDE. IT ONLY MAKES THE NOISE WHEN GOING EXTREMELY SLOW.
NHTSA ODI #11093217
89,100 miles · May 7, 2018
Electrical SystemElectronic Stability Control (esc)Unknown Or Other
WHEN VEHICLE GOES OVER A SMALL OR LARGE BUMP, A DASHBOARD LIGHT CLUSTER INDICATES TO SERVICE 4WD SYSTEM AND IS ACCOMPANIED BY ABS, TRACTION CONTROL, AND ESP BAS WARNING LIGHTS. ABS IS NOTICEABLY DISABLED WHEN THIS LIGHT CLUSTER APPEARS. THE INDICATIONS USUALLY LAST A FEW MINUTES BEFORE GOING AWAY. THIS HAS BEEN OCCURRING FOR APP…
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WHEN VEHICLE GOES OVER A SMALL OR LARGE BUMP, A DASHBOARD LIGHT CLUSTER INDICATES TO SERVICE 4WD SYSTEM AND IS ACCOMPANIED BY ABS, TRACTION CONTROL, AND ESP BAS WARNING LIGHTS. ABS IS NOTICEABLY DISABLED WHEN THIS LIGHT CLUSTER APPEARS. THE INDICATIONS USUALLY LAST A FEW MINUTES BEFORE GOING AWAY. THIS HAS BEEN OCCURRING FOR APPROXIMATELY THE LAST 18,000 MILES. WHEN BROUGHT UP AT THE DEALERSHIP DURING ROUTINE MAINTENANCE, I AM TOLD THEY CAN FIND NOTHING WRONG WITH THE VEHICLE. ON THIS LAST OCCASION, I LOST FULL BRAKING AUTHORITY AND WAS LUCKILY ABLE TO GRADUALLY SLOW DOWN AND PULL OVER TO THE FREEWAY SHOULDER WHILE APPLYING THE EMERGENCY BRAKE. WHEN THE VEHICLE WAS SHUT OFF AND TURNED BACK ON THE INDICATIONS WENT AWAY AND BRAKING WAS RESTORED. OBVIOUSLY, THIS CREATES A VERY DANGEROUS SITUATION.
NHTSA ODI #11092218
131,000 miles · Apr 15, 2018
Unknown Or Other
I HAD A RECALL ON MY VEHICLES IGNITION SWITCH AND MY CAR STOP WHILE I WAS DRIVING NEARLY CAUSING AN ACCIDENT. I WAS TOLD THAT IT WAS FIXED WHEN I TOOK IT TO US AUTO WHERE I PURCHASED IT. IT WAS TAKEN TO JEEP (2016) BUT MY IGNITION SWITCH IS STILL THE ISSUE. I HAD A MECHANIC TAKE A LOOK AND MY IGNITION SWITCH IS STILL THE PROBLEM…
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I HAD A RECALL ON MY VEHICLES IGNITION SWITCH AND MY CAR STOP WHILE I WAS DRIVING NEARLY CAUSING AN ACCIDENT. I WAS TOLD THAT IT WAS FIXED WHEN I TOOK IT TO US AUTO WHERE I PURCHASED IT. IT WAS TAKEN TO JEEP (2016) BUT MY IGNITION SWITCH IS STILL THE ISSUE. I HAD A MECHANIC TAKE A LOOK AND MY IGNITION SWITCH IS STILL THE PROBLEM. HOW COULD THIS HAPPEN WHAT IF I WAS INJURED BECAUSE OF THIS?
NHTSA ODI #11085176
35,000 miles · Feb 13, 2018
Unknown Or Other
WATER LEAKS FROM WHAT SEEMS TO BE THE MOON ROOF INTO THE CAR FROM THE TOP OF THE INTERIOR WINDSHIELD
NHTSA ODI #11072754
138,600 miles · Oct 30, 2017
Unknown Or Other
THE ISSUE IS WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE).DURING THE FIRST INSTANCE THE CAR WAS BEING DRIVEN IN A PARKING LOT THE CAR SUDDENLY BECAME COMPLETELY UNRESPONSIVE AND LOCKED UP WHILE IN MOTION. IT WAS TOWED TO A LOCAL JEEP DEALERSHIP AND EVENTUALLY IT WAS DISCOVERED THE PROBLEM WAS DUE TO A BAD PCM AND THE TIPM. AF…
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THE ISSUE IS WITH THE TIPM (TOTALLY INTEGRATED POWER MODULE).DURING THE FIRST INSTANCE THE CAR WAS BEING DRIVEN IN A PARKING LOT THE CAR SUDDENLY BECAME COMPLETELY UNRESPONSIVE AND LOCKED UP WHILE IN MOTION. IT WAS TOWED TO A LOCAL JEEP DEALERSHIP AND EVENTUALLY IT WAS DISCOVERED THE PROBLEM WAS DUE TO A BAD PCM AND THE TIPM. AFTER WAITING A MONTH FOR THE TIPM TO COME IN, THE VEHICLE WAS SUPPOSEDLY FIXED. PICKED UP THE CAR ON A FRIDAY AND AGAIN, WHILE DRIVING THE CAR ON SATURDAY MORNING THE CAR LOCKED UP AND BECAME COMPLETELY UNRESPONSIVE. THIS TIME I WAS GETTING ONTO THE FREEWAY. THANKFULLY MY CHILDREN WERE NOT IN THE CAR ON EITHER ONE OF THESE OCCASIONS. AFTER RESEARCHING I FOUND THAT JEEP TIPM'S WERE RECALLED FROM 2011 TO 2015. IT ALSO APPEARS THAT TIPM'S FROM 2007 LEADING UP TO 2011 WERE ALSO HAVING A LOT OF ISSUES AND A RECALL WAS IN ORDER THEN, BUT NEVER OFFICIALLY CAME TO BE. THIS PART HAS A LONG AND DOCUMENTED HISTORY AS HAVING MAJOR PROBLEMS AND I WANT TO OFFICIALLY REQUEST AN INVESTIGATION AS TO WHY THESE PARTS HAVE ARE BEING PUT INTO CARS IN THIS CONDITION. THE RAMIFICATIONS OF THIS PARTS FAILURE ARE HUGE. TO HAVE A CAR THAT IS IN MOTION LOCK UP AND BECOME TOTALLY UNRESPONSIVE PRESENTS A HUGE SAFETY CONCERN TO THE DRIVER, THEIR PASSENGERS AND THE OTHER VEHICLES ON THE ROAD AROUND THEM. THE LOCAL JEEP DEALERSHIP AS WELL AS CHRYSLER CUSTOMER SERVICE ARE NOT TREATING THIS ISSUE WITH THE SEVERITY IT DESERVES. THEY SIMPLY WANT ME TO JUST PAY FOR FAULTY PARTS AND HAVE ME GO AWAY. THIS IS NOT HOW AN AUTOMAKER SHOULD BE HANDLING A SAFETY ISSUE OF THIS MAGNITUDE.
NHTSA ODI #11041447
177,000 miles · Oct 10, 2017
Unknown Or Other
WHEN ATTEMPTING TO START THE (PARKED) CAR, WHEN THE KEY IS TURNED EVERYTHING TURNS ON (RADIO, DASHBOARD LIGHTS, SEATS ECT) LIKE IT NORMALLY WOULD START BUT THE ENGINE DOESN'T TURN OVER OR CRANK AT ALL... WHEN ALL THE OTHER LIGHTS GO OFF THE ENGINE AND OIL LIGHT REMAIN ON. NO CLICKING SOUND WHATSOEVER, BUT I BELIEVE YOU CAN HEAR…
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WHEN ATTEMPTING TO START THE (PARKED) CAR, WHEN THE KEY IS TURNED EVERYTHING TURNS ON (RADIO, DASHBOARD LIGHTS, SEATS ECT) LIKE IT NORMALLY WOULD START BUT THE ENGINE DOESN'T TURN OVER OR CRANK AT ALL... WHEN ALL THE OTHER LIGHTS GO OFF THE ENGINE AND OIL LIGHT REMAIN ON. NO CLICKING SOUND WHATSOEVER, BUT I BELIEVE YOU CAN HEAR THE FUEL PUMP KICK IN. WHEN THE KEY IS TURNED TO THE OFF POSITION AFTER IT WON'T START, THE ACCESSORIES WILL OCCASIONALLY STAY ON (SUCH AS THE THE SEAT WHEN IT HAS THE EASY ENTRY OPTION SELECTED WILL STAY IN THE DRIVING POSITION). NOTHING SEEMS TO MAKE IT START. JUMPING THE BATTERY DOES NOTHING. PUTTING IT IN NEUTRAL TO START DOESN'T DO ANYTHING. IT'S USUALLY JUST A MATTER OF TIME BEFORE IT DECIDES TO START AGAIN... SOMETIMES HOURS, SOMETIMES DAYS. WHEN TAKEN TO THE DEALERSHIP THEY CAN NEVER DIAGNOSE THE ISSUE BECAUSE THEY ARE UNABLE TO DUPLICATE THE ISSUE. FOR WHATEVER REASON, POSSIBLY JUST A COINCIDENCE, REPLACING THE BATTERY IN THE KEY FOB SEEMS TO DELAY THE ISSUE FROM HAPPENING AGAIN FOR A FEW MONTHS. ALTHOUGH THIS MAY NOT SEEM LIKE A STRAIGHT FORWARD SAFETY ISSUE, THE PROBLEM HAS LEFT ME STRANDED AT A GAS STATION IN THE MIDDLE OF WINTER WHILE BEING 8-1/2 MONTHS PREGNANT AND MOST RECENTLY LEFT ME STRANDED WITH MY 8 MONTH OLD BABY. I SHOULD ALSO NOTE THAT THIS PROBLEM NEVER OCCURRED UNTIL SOME TIME AFTER THE LAST RECALL WAS RESOLVED.
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.