NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
49 reportsClear category filter120,000 miles · Jul 27, 2015
Electrical SystemEngineSteering
MY HUSBAND AND I WERE TRAVELING TO CHARLESTON, SC ON I-26 TO HAVE A NICE VALENTINE'S WEEKEND. EVERYTHING WAS FINE UNTIL WE MERGED ONTO I-26 IN COLUMBIA, SC, WHEN WE FELT A SMALL JOLT IN THE TRUCK LIKE IT WAS HESITATING OR SOMETHING. SO WE DISMISSED IT AS MAYBE BAD GAS OR SOMETHING. IT HAPPENED A COUPLE MORE TIMES AND AS WE WE…
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MY HUSBAND AND I WERE TRAVELING TO CHARLESTON, SC ON I-26 TO HAVE A NICE VALENTINE'S WEEKEND. EVERYTHING WAS FINE UNTIL WE MERGED ONTO I-26 IN COLUMBIA, SC, WHEN WE FELT A SMALL JOLT IN THE TRUCK LIKE IT WAS HESITATING OR SOMETHING. SO WE DISMISSED IT AS MAYBE BAD GAS OR SOMETHING. IT HAPPENED A COUPLE MORE TIMES AND AS WE WERE PASSING A REST AREA OUTSIDE OF ORANGEBURG, SC IN THE LEFT LANE GOING WITH THE FLOW OF TRAFFIC AT ABOUT 80 MPH, THE WHOLE TRUCK JUST SHUT DOWN. NO POWER STEERING AND THE CAR WILL NOT CRANK IN NEUTRAL. TRAFFIC IS PRETTY HEAVY ON A HOLIDAY WEEKEND, AND I HAVE TRACTOR TRAILER BESIDE ME AND BEHIND ME ON A TWO LANE INTERSTATE. TRYING NOT TO PANIC, I PUT ON THE HAZARD LIGHTS AND WAVING OUT THE WINDOW LIKE CRAZY TRYING TO GET THESE TRUCK DRIVER'S ATTENTION, THANK GOD THEY NOTICED AND THE ONE BESIDE ME SPED UP AND MY HUSBAND WAS ABLE TO GET OVER BY THE EXIT OF THE REST AREA. AFTER THANKING GOD FOR OUR LIVES, WE DECIDED TO TRY AND MAKE IT TO A DEALERSHIP IN ORANGEBURG. WE GET THERE, AND AFTER 2 HOURS THEY SAY IT WAS THE THROTTLE BODY AND A TUNE UP $300 BUCKS AND ANOTHER 2 HOURS WE FINALLY GOT ON OUR WAY. WE MADE IT TO CHARLESTON AND SALVAGED A PRETTY GOOD DAY TRIP CONSIDERING WHAT WE WENT THROUGH, WITH NO PROBLEMS. IT JOLTED ONCE ON THE WAY BACK ABOUT 40 MILES FROM HOME. SO THE NEXT DAY I REMEMBERED WE HAD GOTTEN A LETTER FROM CHRYSLER, AND WHEN WE LOOKED AT IT WE REALIZED THAT THE RECALL WAS THE REAL PROBLEM. THIS LETTER CAME IN SEPTEMBER OF 2013, AND WE HAVE NOT HEARD ANYTHING FROM THEM SINCE THEN, ALMOST 2 YEARS LATER. ALSO, YOU WOULD THINK THAT A JEEP DEALER WOULD KNOW ABOUT RECALLS ON ALL OF THE VEHICLES THEY SELL WHEN THEY PUT THE VIN IN THE SYSTEM. NOW WE JUST USE THE ONE KEY, STAY CLOSE TO THE RIGHT LANE AND HOPE FOR THE BEST. ANOTHER CAR/PAYMENTS IS NOT AN OPTION.
NHTSA ODI #10743676
27,000 miles · Jun 22, 2015
Electrical SystemEngineSteering
SINCE THE FIRST EVENT THE VEHICLE HAS STALLED AT THE MOST IMPORTUNED TIME. TWO YEARS AGO IT STALLED TWICE WHILE ENTERING THE NEW JERSEY GARDEN STATE PARKWAY ON THE SAME DAY. A YEAR AGO IT STALLED AT 40 MILES PER HOUR TRAVELING NORTH ON UNIVERSITY BLVD 100 FT FROM THE DEALER KELLY JEEP DEALERSHIP WERE THE VEHICLE WAS PURCHASED. …
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SINCE THE FIRST EVENT THE VEHICLE HAS STALLED AT THE MOST IMPORTUNED TIME. TWO YEARS AGO IT STALLED TWICE WHILE ENTERING THE NEW JERSEY GARDEN STATE PARKWAY ON THE SAME DAY. A YEAR AGO IT STALLED AT 40 MILES PER HOUR TRAVELING NORTH ON UNIVERSITY BLVD 100 FT FROM THE DEALER KELLY JEEP DEALERSHIP WERE THE VEHICLE WAS PURCHASED. I WAS MADE AWARE IN JULY 2014 THAT THERE WAS AN IGNITION KEY PROBLEM. BY A LOCAL AUTO BODY REPAIR SHOP OWNER. I REMOVE EVERYTHING FROM KEY EXCEPT A SMALL LIGHTWEIGHT IDENTIFICATION PLASTIC TAG A MONTH AGO IT STALLED AGAIN WHICH TURNING ONTO HIGH SPEED FOUR LANGE EXPRESSWAY. I HAVE CONTACT A DIFFERENT DEALER THREE MONTHS GO AND WAS TOLD CHRYSLER IS WORKING ON THE PROBLEM. THIS IS A VERY DANGEROUS SITUATION. I CAN'T BELIEVE THAT IN ALMOST A YEAR CHRYSLER STILL APPEARS TO HAVE NOT INKLING OF OWH TO SOLVE THE PROBLEM PRIOR TO THE PUBLIC ANNOUNCEMENT IN SEPT 2014 I HAD IT TO THE DEALER AND WAS REQUIRED TO HAVE VEHICLE TESTED BY THE ANALYZER. NO PROBLEM WAS FOUND. EVEN THOUGH I AM 90 YEARS OLD I STILL HAVE SUFFICIENT STRENGTH TO GET THE VEHICLE TO A STOP AND IF POSSIBLE TO THE SIDE OF THE HIGHWAY IN ORDER TO RESTART IT. BUT I AM AFRAID THAT IF THIS HAPPENS WITH MY WIFE WHILE DRIVING SHE WILL NOT BE HAVE SUFFICIENT STRENGTH TO STEER OF BRAKE THE VEHICLE WHEN IT LOSSES COMPLETE POWER. HOW IS THIS ANY DIFFERENT THAN THE ACCIDENTLY OPERATION OF THE IGNITION KEY EVENT THAT HAS OCCURRED WITH GENERAL MOTOR PRODUCTS. LAST WE I RECEIVED A RECALL NOTICE FROM CHRYSLER REGARDING THE NEED TO RE-PROGRAM THE FINAL DRIVE CONTROL MODULE (FDCM), THAT MAY CAUSE THE SERVICE $WD LIGHT TO BE ACTIVATED MAKING IT IMPOSSIBLE TO CHANGE GEARS. I DO NOT SEE THAT LISTED AS A RECALL AND I HAVE NEVER RECEIVED ANY OTHER NOTICE. HIS APPARENTLY HAS A HIGHER PRIORITY AT CHRYSLER THAN THE IGNITION KEY ISSUE. REGARDS,
NHTSA ODI #10726711
Mileage unknown · May 25, 2015
Electrical SystemSteeringUnknown Or Other
NO ACCIDENT HAS OCCURED YET, BUT I HAVE A BIG CONCERN FOR MY FAMILY'S SAFETY. RECALL ON THIS VEHICLE HAS BEEN POSTPONED, IGNORED AND POSTPONED FOR MORE THAN A YEAR...URGENT REPAIRS, CORRECTIONS NEEDED TO BE MADE FOR SAFTY. WHILE DRIVING ON HWY THE CAR HAS COMPLETLY TURNED OFF, DRIVING IT HAS JUST STOPPED FO NOT REASON AND BRAK…
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NO ACCIDENT HAS OCCURED YET, BUT I HAVE A BIG CONCERN FOR MY FAMILY'S SAFETY. RECALL ON THIS VEHICLE HAS BEEN POSTPONED, IGNORED AND POSTPONED FOR MORE THAN A YEAR...URGENT REPAIRS, CORRECTIONS NEEDED TO BE MADE FOR SAFTY. WHILE DRIVING ON HWY THE CAR HAS COMPLETLY TURNED OFF, DRIVING IT HAS JUST STOPPED FO NOT REASON AND BRAKE LIGHTS MALFUNCTION AS WELL AS WHILE BACKING UP THE CAR TURNS OFF. MY HUSBAND AND I ARE SENIORS WITH THIS AS OUT ONLY TRANSPORTATION FOR OUR DRS, GROCERY AND CARE NEEDS. WE ALSO HAVE OUR GRANDCHILDREN WE DROP OFF AND PICK UP FROM SCHOOL (10+13 YRS) UNSAFE FOR ALL BUT ONLY OPTIONS WE HAVE. PLEASE ASSIST US TO GET OUR VEHICLE REPAIRED ALREADY, THIS IS URGENTLY NEEDED. DAILY WE ARE STUGGLING TO GET TO AROUND AND NEED A RELIABLE, SAFE MEANS OF TRANSPORTATION. I HAVE BEEN CALLING ANCIRA CHRYSLER JEEP SINCE 2014 AND CRYSLER GROUP FOR SOME TIME NOW ALSO BUT NO SOLUTION NOR REPAIRS HAVE BEEN SCHEDULED. I HAVE SPOKEN TO ALYSSA, PAULA AND ANCIRA CHYSLER JEEP DODGE AS WELL (SERVICE DEPT) BUT NO ASSISTANCE TO A SOLUTION GIVEN.
NHTSA ODI #10721312
Mileage unknown · Apr 20, 2015
Electrical SystemEngineService Brakes
I OWN A 2007 JEEP GRAND CHEROKEE. I RECEIVED A RECALL ON A PART IN JULY OF 2014. IT IS NOW APRIL 2015. THERE IS STILL NO PART TO REPLACE THIS IGNITION SWITCH PROBLEM. I HAVE CHILDREN THAT I NEED TO DRIVE TO AND FROM SCHOOL. THIS VEHICLE IS NOT SAFE. MY HUSBAND HAS SEEN NOW AT LEAST 3 VEHICLES (SAME MAKE, MODEL AND YEAR) IN CAR A…
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I OWN A 2007 JEEP GRAND CHEROKEE. I RECEIVED A RECALL ON A PART IN JULY OF 2014. IT IS NOW APRIL 2015. THERE IS STILL NO PART TO REPLACE THIS IGNITION SWITCH PROBLEM. I HAVE CHILDREN THAT I NEED TO DRIVE TO AND FROM SCHOOL. THIS VEHICLE IS NOT SAFE. MY HUSBAND HAS SEEN NOW AT LEAST 3 VEHICLES (SAME MAKE, MODEL AND YEAR) IN CAR ACCIDENTS. THESE CAR WERE COMPLETELY TOTALED. THERE IS NO FIXING THEM. ONE VEHICLE A CAR BLEW UP BECAUSE THE IGNITION SWITCH. THIS IS RIDICULOUS. ALMOST A YEAR NOW, AND THERE IS STILL NOT PART TO FIX THIS PROBLEM. AND I CAN'T SELL MY VEHICLE TO ANYBODY BECAUSE THEN I COULD BE SUED BECAUSE OF THE IGNITION SWITCH RECALL. YOUR JEEP DEALERSHIPS WILL NOT BUY THEM BACK FOR WHAT THEY ARE WORTH BECAUSE OF THE IGNITION SWITCH RECALL. I GET BELOW VALUE OFFERS. I WILL NOT BUY JEEP AGAIN. BUT THE FACT THAT JEEP IS TAKING SO LONG TO FIX THIS ISSUE IS RIDICULOUS. WHEN PEOPLE START DYING BECAUSE OF IT, THEN YOU WILL BE SUED FOR THOSE DEATHS BECAUSE THAT IGNITION SWITCH RECALL WAS NOT FIXED IN A DECENT AMOUNT OF TIME. I FIGURED 6 MONTHS MAX. ITS NOW ALMOST A YEAR AND AGAIN STILL NO REPLACEMENT PART. I'M DISGUSTED AT THE FACT THAT NOTHING IS BEING DONE ABOUT THIS. NO ONE SEEMS TO CARE OR REALIZE THE POTENTIAL DANGER THIS IGNITION SWITCH CAUSES. I WOULDN'T WISH THIS UPON ANYONE BUT IT MAY HAPPEN TO YOU JUST SO YOU OPEN UP YOUR EYES AND REALIZE WHAT IS REALLY GOING ON. *TR
NHTSA ODI #10706664
97,200 miles · Mar 17, 2015
Electrical SystemSteering
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH MAKING A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHAN…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH MAKING A RIGHT TURN, THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER AND THE POWER STEERING WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO START INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT THE POWER STEERING LINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 97,200. UPDATED 4/29/15*CN THE CONSUMER STATED THE VEHICLE GOES INTO DELAY MODE UPON STARTING VEHICLE. THE VEHICLE INTERMITTENLY SHUTS OFF. UPDATED 11/10/2015*JS
NHTSA ODI #10694749
93,000 miles · Mar 2, 2015
Electrical SystemEngineSteering
NORMAL DRIVING CONDITIONS ON ROAD AND JEEP TOTALLY DIES, NO POWER AT ALL, THIS HAS HAPPENED TWICE. TWO OTHER INSTANCES THE JEEP LOSES POWER AND SLOWS DOWN ON THE HIGHWAY AND IN HEAVY TRAFFIC. I HAVE CONTACTED MY JEEP DEALER MORE THAN ONCE, WITH NO SATISFACTION. *TR
NHTSA ODI #10691651
68,000 miles · Feb 2, 2015
EngineService BrakesSteering
2007 JEEP GRAND CHEROKEE LAREDO ENGINE STALLED OUT WHILE TRYING TO ACCELERATE WHEN RED LIGHT TURNED GREEN. LOSS OF ENGINE POWER, POWER STEERING AND LOSS OF BRAKING. RECEIVED A RECALL (# P41) FOR A FAULTY IGNITION SWITCH IN SEPTEMBER 2014 FOR THIS PROBLEM. ENGINE HAS BEEN CUTTING OFF INTERMITTENTLY SINCE AUGUST 2014 WHILE EITHE…
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2007 JEEP GRAND CHEROKEE LAREDO ENGINE STALLED OUT WHILE TRYING TO ACCELERATE WHEN RED LIGHT TURNED GREEN. LOSS OF ENGINE POWER, POWER STEERING AND LOSS OF BRAKING. RECEIVED A RECALL (# P41) FOR A FAULTY IGNITION SWITCH IN SEPTEMBER 2014 FOR THIS PROBLEM. ENGINE HAS BEEN CUTTING OFF INTERMITTENTLY SINCE AUGUST 2014 WHILE EITHER TRYING TO ACCELERATE FROM A DEAD STOP OR WHILE TRYING TO MAKE A TURN. CHRYSLER SAID TO REMOVE ANY OBJECTS FROM KEY RING WHICH WE HAVE DONE AND THE PROBLEM PERSISTS. WE ARE AFRAID TO DRIVE THIS CAR AT ALL. WE HAVE BEEN TO SEVERAL JEEP DEALERSHIP MECHANICS AND THEY SAY THAT THE PROBLEM DOES NOT SHOW UP ON THEIR DIAGNOSTIC TESTING SO THEY CANNOT FIX ANYTHING UNTIL CHRYSLER SENDS NEW PARTS FOR THE RECALL. HAVE TRIED TO SPEAK WITH CHRYSLER PERSONNEL AND AM ALWAYS PUT ON HOLD FOR 2 HOURS AT A TIME!! IS CHRYSLER WAITING FOR A TRAGEDY TO OCCUR BEFORE DISPATCHING THE PARTS TO FIX THIS RECALL?? *TR
NHTSA ODI #10680716
140,300 miles · Jan 19, 2015
EngineService BrakesSteering
VEHICLE WILL SHUT DOWN WITHOUT WARNING. THIS HAPPENS WHEN VEHICLE IS IDLING OR AT SPEED -ANY SPEED. THE ENGINE WILL SHUT DOWN, STEERING LOCKS UP AND BRAKES SHUT OFF. SECONDARY SYSTEMS LIKE RADIO AND FANS WILL CONTINUE TO OPERATE BUT THERE IS OTHERWISE NO POWER. THIS PROBLEM HAS BEEN OCCURRING ON AND OFF FOR TWO YEARS. DEALER …
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VEHICLE WILL SHUT DOWN WITHOUT WARNING. THIS HAPPENS WHEN VEHICLE IS IDLING OR AT SPEED -ANY SPEED. THE ENGINE WILL SHUT DOWN, STEERING LOCKS UP AND BRAKES SHUT OFF. SECONDARY SYSTEMS LIKE RADIO AND FANS WILL CONTINUE TO OPERATE BUT THERE IS OTHERWISE NO POWER. THIS PROBLEM HAS BEEN OCCURRING ON AND OFF FOR TWO YEARS. DEALER AND MECHANIC BOTH COULD NOT FIND SOLUTION TO THE PROBLEM; HOWEVER, AN ELECTROMAGNETIC FIELD FROM DISTRIBUTOR/SPARK PLUGS THEORIZED AS THE CULPRIT. ADDING SHIELDING TO THE PCM COMPUTER CABLES AND GROUNDING IT SEEMS TO HAVE MITIGATED THE ISSUE, HOWEVER IT IS STILL SPORADIC AND HAS CAUSED NEAR MISS ACCIDENTS WITH PEDESTRIANS, MOTORISTS AND STATIONARY OBJECTS WHILE MAKING TURNS. *TR
NHTSA ODI #10676385
96,121 miles · Nov 12, 2014
Service BrakesSteering
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS TAPPED CAUSING THE VEHICLE TO LOCK UP AND SIEZE. IN ADDITION, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE BRAKE PEDAL WAS TAPPED CAUSING THE VEHICLE TO LOCK UP AND SIEZE. IN ADDITION, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 96,121. UPDATED 1/13/15*CN UPDATED 10/5/2015*JS
NHTSA ODI #10654575
Mileage unknown · Oct 3, 2014
Electrical SystemSteering
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND EVENTUALLY THE VEHICLE STALLED. ALSO, THE CONTACT MENTIONED THAT SHE RECENTLY RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE DEAL…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND EVENTUALLY THE VEHICLE STALLED. ALSO, THE CONTACT MENTIONED THAT SHE RECENTLY RECEIVED A NOTIFICATION FOR RECALL NHTSA CAMPAIGN NUMBER: 14V438000 (ELECTRICAL SYSTEM). THE DEALER WAS CONTACTED AND THEY MADE THE CONTACT AWARE THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10641269
Official recalls
5Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.