NHTSA owner reports · September 18, 2026 snapshot.
Power Train complaints
196 reportsClear category filter87,328 miles · Jun 19, 2014
Electrical SystemPower Train
2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SERVICE 4 WHEEL" ERROR CODE MESSAGE APPEARS WHEN VEHICLE IS PUT INTO NEUTRAL. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, FOR REPAIRS UNDER RECALL 13V175000. AFTER THE RECALL WAS PERFORMED, HE STATED THE FOLLOWING HAPPENED WITH THE VEHICLE: WHEN HE ATTE…
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2007 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO SERVICE 4 WHEEL" ERROR CODE MESSAGE APPEARS WHEN VEHICLE IS PUT INTO NEUTRAL. *SMD THE CONSUMER STATED HE TOOK THE VEHICLE TO THE DEALER, FOR REPAIRS UNDER RECALL 13V175000. AFTER THE RECALL WAS PERFORMED, HE STATED THE FOLLOWING HAPPENED WITH THE VEHICLE: WHEN HE ATTEMPTED TO PUT THE VEHICLE IN NEUTRAL, A MESSAGE APPEARED THAT READ SERVICE 4-WHEEL. HE TOOK THE VEHICLE TO A REPAIR SHOP AND WAS TOLD THE ERROR CODE SAID THE TRANSFER CASE ENCODED MOTOR WAS AT FAULT. HE HAD THE REPAIR DONE AND HAD THE TRANSMISSION AND TRANSFER CASE SERVICED. THE ENCODER MOTOR HAD TO BE PURCHASED FROM THE CHRYSLER DEALER. TWO MONTHS LATER, HE ATTEMPTED TO PUT THE VEHICLE IN NEUTRAL AND THE SAME MESSAGE APPEARED. HE TOOK THE VEHICLE BACK TO THE DEALER AND THEY PERFORMED THE SAME RECALL REPAIRS. ON APRIL 24, 2014, THE MESSAGE APPEARED AGAIN. ON APRIL 30, 2014 THE VEHICLE WOULD NOT START, SO IT HAD TO BE TOWED TO THE DEALER. THEY REPLACED THE STARTER SOLENOID AND BOTH FRONT WINDOW MOTORS. ALSO, THE SERVICE 4 WHEEL HAD APPEARED AGAIN. ON MAY 2, 21 ,AND 27 2014, THE SAME SERVICE MESSAGE APPEARED, AS WELL AS JUNE 1, 2014. *JB
NHTSA ODI #10598206
15,290 miles · May 27, 2014
Power Train
AFTER HAVING THE N23 RECALL PERFORMED, THE VEHICLE TRANSFER CASE REFUSED TO GO INTO EITHER NEUTRAL OR 4 WHEEL LOW DRIVE. DEALER REPROGRAMMED THE DTCM AND TIPM AND CORRECTED THE PROBLEM. THIS WAS FOR THE ORIGINAL OWNER. I PURCHASED THE VEHICLE IN FEB 2014. AFTER WORKING CORRECTLY FOR SEVERAL DAYS, THE PROBLEM RECURRED. IT IS…
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AFTER HAVING THE N23 RECALL PERFORMED, THE VEHICLE TRANSFER CASE REFUSED TO GO INTO EITHER NEUTRAL OR 4 WHEEL LOW DRIVE. DEALER REPROGRAMMED THE DTCM AND TIPM AND CORRECTED THE PROBLEM. THIS WAS FOR THE ORIGINAL OWNER. I PURCHASED THE VEHICLE IN FEB 2014. AFTER WORKING CORRECTLY FOR SEVERAL DAYS, THE PROBLEM RECURRED. IT IS NOT SAFE THE HAVE AN OFF ROAD VEHICLE THAT CANNOT BE RELIABLY BE SHIFTED INTO 4 WHEEL LOW RANGE, WHICH LOCKS THE TRANSFER CASE AND PROVIDES TRUE 4 WHEEL DRIVE. AS A RESULT, OF THIS SAFETY CONCERN AND FIAT CHRYSLER'S FAILURE TO PROVIDE A SOLUTION, I HAVE INSTALLED A FDCM THAT HAS NOT HAD THE N23 RECALL PERFORMED. THIS MAY ALSO BE UNSAFE, BUT CAN BE MITIGATED BY USING THE PARKING BRAKE. FIAT CHRYSLER NEEDS TO PROVIDE A REAL FIX TO THE ORIGINAL PROBLEM THAT DOES NOT CAUSE OTHER SAFETY ISSUES. *TR
NHTSA ODI #10594159
82,000 miles · May 21, 2014
Power TrainVehicle Speed Control
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING UP A HILL AT 20 MPH, THE VEHICLE FAILED TO ACCELERATE ACCOMPANIED BY AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WOULD FAIL TO ACCELERATE OVER 20 MPH ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALE…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING UP A HILL AT 20 MPH, THE VEHICLE FAILED TO ACCELERATE ACCOMPANIED BY AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE CONTACT MENTIONED THAT THE VEHICLE WOULD FAIL TO ACCELERATE OVER 20 MPH ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,000, AND THE CURRENT MILEAGE WAS 84,400.
NHTSA ODI #10593176
58,000 miles · Apr 25, 2014
Power Train
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER RESTARTING THE VEHICLE, IT RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC SHIFT CONTROL MODULE NE…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE DECELERATED WITHOUT WARNING. THE CONTACT MENTIONED THAT AFTER RESTARTING THE VEHICLE, IT RESUMED NORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ELECTRONIC SHIFT CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 72,742.
NHTSA ODI #10584943
60,000 miles · Apr 22, 2014
Electrical SystemPower Train
THE TRANSFER CASE IS NOT ALLOWED TO GO INTO NEUTRAL WHICH IS A REQUIREMENT TO TOW BEHIND MY MOTORHOME. I AM 2,000 MILES FROM HOME AND THE FAULT WOULD REQUIRE MY WIFE TO DRIVE THE JEEP HOME INSTEAD OF HAVING IT TOWED BEHIND THE MOTORHOME. IT IS A SAFETY ISSUE AS WE TAKE TURNS DRIVING SO THERE IS AN ALERT DRIVER AT ALL TIMES, DRI…
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THE TRANSFER CASE IS NOT ALLOWED TO GO INTO NEUTRAL WHICH IS A REQUIREMENT TO TOW BEHIND MY MOTORHOME. I AM 2,000 MILES FROM HOME AND THE FAULT WOULD REQUIRE MY WIFE TO DRIVE THE JEEP HOME INSTEAD OF HAVING IT TOWED BEHIND THE MOTORHOME. IT IS A SAFETY ISSUE AS WE TAKE TURNS DRIVING SO THERE IS AN ALERT DRIVER AT ALL TIMES, DRIVING SEPARATE VEHICLES WOULD REQUIRE TWICE THE DRIVE TIME. THIS ISSUE WAS CAUSED BY CHRYSLER WHEN THEY DID RECALL N23. THE RECALL WAS NOT PROPERLY TESTED RESULTING IN THE TRANSFER CASE TO NOT WORK PROPERLY. *TR
NHTSA ODI #10584130
74,033 miles · Apr 20, 2014
Electrical SystemPower Train
AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF OUR GRAND CHEROKEE COULD NOT BE SHIFTED OUT OF 4-HIGH TO 4-LOW. THIS WAS DISCOVERED WHILE ATTEMPTING TO USE THE VEHICLE TO LAUNCH A 7000 POU…
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AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF OUR GRAND CHEROKEE COULD NOT BE SHIFTED OUT OF 4-HIGH TO 4-LOW. THIS WAS DISCOVERED WHILE ATTEMPTING TO USE THE VEHICLE TO LAUNCH A 7000 POUND SAIL BOAT ON A MARINA LAUNCH RAMP ABOUT A WEEK AND A HALF AFTER THE N23 REPROGRAM WAS MADE BY AN AUTHORIZED DEALER. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS BY CREATING AN UNEXPECTED SAFETY ISSUE. *TR
NHTSA ODI #10583849
65,370 miles · Apr 7, 2014
Power Train
AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF OUR CAR COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS D…
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AFTER APPLICATION OF SAFETY RECALL N23/ NHTSA 13V-175. REPROGRAM FINAL DRIVE CONTROLLER MODULE. 2005 - 2010. (WK) JEEP GRAND CHEROKEE. 2006 - 2010. (XK) JEEP COMMANDER, THE TRANSFER CASE OF OUR CAR COULD NOT BE SHIFTED OUT OF 4-HIGH TO EITHER NEUTRAL OR 4-LOW. CONSEQUENTLY A MAJOR DRIVE TRAIN COMPONENT HAS BEEN DESTROYED. THIS DEMONSTRATES THE SOFTWARE IS DEFECTIVE AND POTENTIALLY DANGEROUS AND MAY NOT CORRECT THE REASON FOR THE RECALL. THOUSANDS OF JEEP VEHICLES SUBJECTED TO THIS RECALL HAVE SUFFERED THE SAME LOSS OF FUNCTION. HOW DOES NHTSA, OR WE, KNOW THE SAFETY PROBLEM IS ACTUALLY FIXED? IT IS OBVIOUS THE SOFTWARE USED IN THIS RECALL WAS NOT SUBJECTED TO SUFFICIENT TESTING TO VALIDATE IT. I THEREFORE FEAR MY CAR IS JUST AS LIABLE TO HAVE A SAFETY DEFECT NOW AS IT DID BEFORE THE RECALL. I WILL CONTINUE TO RETURN TO THE DEALER FOR SERVICE UNTIL THE ISSUE IS FIXED COSTING THEM TIME AND MONEY AS I WILL NOT BE PAYING FOR ANY FURTHER SERVICE REGARDING THIS ISSUE. *TR
NHTSA ODI #10577904
99,000 miles · Mar 25, 2014
Electrical SystemPower Train
AFTER RECEIVING THE RECALL N23, MY VEHICLE IS UNABLE TO SHIFT INTO 4X4-LO. THE DEALERSHIP HAS ACKNOWLEDGED THAT THIS IS RELATED TO THE RECALLS UPDATE. CHRYSLER REFUSES TO OFFER A SOLUTION TO THIS. *TR
NHTSA ODI #10574816
82,000 miles · Feb 17, 2014
Power Train
TOOK MY 2007 JEEP GRAND CHEROKEE TO MY LOCAL DEALER FOR THE N23 RECALL REGARDING THE TRANSFER CASE IN DECEMBER 2013. A WEEK OR TWO LATER, NOTICED A DASH BOARD ERROR "SERVICE FOUR WHEEL DRIVE SYSTEM" AND MY "FOUR WHEEL DRIVE LOW" WILL NOT WORK. DEALER SAYS I NEED A NEW TRANSFER CASE ACTUATOR FOR HUNDREDS OF DOLLARS, BUT THE PAR…
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TOOK MY 2007 JEEP GRAND CHEROKEE TO MY LOCAL DEALER FOR THE N23 RECALL REGARDING THE TRANSFER CASE IN DECEMBER 2013. A WEEK OR TWO LATER, NOTICED A DASH BOARD ERROR "SERVICE FOUR WHEEL DRIVE SYSTEM" AND MY "FOUR WHEEL DRIVE LOW" WILL NOT WORK. DEALER SAYS I NEED A NEW TRANSFER CASE ACTUATOR FOR HUNDREDS OF DOLLARS, BUT THE PART IS ON PERMANENT BACK-ORDER. THE REASON THIS PART IS ON BACK-ORDER IS BECAUSE THE SOFTWARE UPDATE AS PART OF THE RECALL CAUSES THE SYSTEM FAILURE! AS I'VE RESEARCHED SEVERAL DIFFERENT JEEP FORUMS (HERE, FOR EXAMPLE: HTTP://WWW.JEEPFORUM.COM/FORUM/F67/RECALL-2005-2010-GRAND-CHEROKEES-2006-2010-COMMANDERS-1521883/INDEX17.HTML), THIS IS HAPPENING WITH MOST, IF NOT ALL, QUADRA-DRIVE II FOUR WHEEL DRIVE SYSTEMS AFTER COMPLETING THE N23 RECALL. FOR THOSE WITH THE SKILLS TO UNDO THE RECALL "FLASH", THE PROBLEM GOES AWAY AND THEIR "FOUR WHEEL DRIVE LOW" WORKS. HELP! *TR
NHTSA ODI #10564666
88,744 miles · Feb 7, 2014
Power Train
VEHICLE RUN PERFECTLY. TOOK VEHICLE IN FOR RECALL N23. FROM THAT TIME I AM NOT ABLE TO PUT TRANSFER CASE IN NEUTRAL FOR TOWING BEHIND MOTORHOME WHICH I HAVE DONE 100'S OF TIME IN 6 YEARS WITH NO PROBLEM. NUMEROUS CALLS TO CHRYSLER/JEEP AND TRIPS TO DIFFERENT DEALERS HAVE ACCOMPLISHED NOTHING. THEY ARE IN COMPLETE DENIAL THAT TH…
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VEHICLE RUN PERFECTLY. TOOK VEHICLE IN FOR RECALL N23. FROM THAT TIME I AM NOT ABLE TO PUT TRANSFER CASE IN NEUTRAL FOR TOWING BEHIND MOTORHOME WHICH I HAVE DONE 100'S OF TIME IN 6 YEARS WITH NO PROBLEM. NUMEROUS CALLS TO CHRYSLER/JEEP AND TRIPS TO DIFFERENT DEALERS HAVE ACCOMPLISHED NOTHING. THEY ARE IN COMPLETE DENIAL THAT THEY HAVE A PROBLEM, BUT THERE A HUNDREDS ON THE INTERNET ALL COMPLAINING ABOUT THE SAME THING. SOMETHING NEEDS TO BE DONE TO GET CHRYSLER /JEEP TO FIX THIS PROBLEM. *TR
NHTSA ODI #10563432
Official recalls
5Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.
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