IllustrationJEEP SHIFTS OUT OFF PARK WHEN KEY IS NOT IN THE IGNITION. I DO NOT NEED TO PRESS THE BRAKE PEDDLE TO SHIFT OUT OFF PARK. JEEP HAS HAD THE 14V-438 RECALL.
2007 Jeep Grand Cherokee
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2007 Jeep Grand Cherokee do not stand out strongly from the model-year median of 726.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Cherokee years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1030–25K
14325–50K
16350–75K
13375–100K
152100–150K
46150K+
740 reports with mileage · 368 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 658 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 196 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 169 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
31 crash reports11 fire reports15 injury reports
Power Train complaints
196 reportsTAKATA RECALL ALL THE DASH LIGHTS COME ON FROM BATTERY,CHECK ENGINE,LOW TIRE PRESSURE, CODE READ 0411 & WELL NOT PICK UP SPEED.
THIS IS MY SECOND TIME IN 10 YEARS REPLACING THE GEAR SHIFT IN THE TRANSMISSION IN THIS VEHICLE.. THE GEAR SHIFT GOES OUT EVERY 5 YEARS.. IT STARTS WITH THE ENGINE LIGHT COMING ON THEN ALL THE GEARS HAVE THE CIRCLE AROUND ALL THE GEARS . FOR EXAMPLE IT LIKES LIKE I'M IN DRIVE, REVERSE, PARK AND NEUTRAL. WHEN I'M PARKED. THEN FR…
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THIS IS MY SECOND TIME IN 10 YEARS REPLACING THE GEAR SHIFT IN THE TRANSMISSION IN THIS VEHICLE.. THE GEAR SHIFT GOES OUT EVERY 5 YEARS.. IT STARTS WITH THE ENGINE LIGHT COMING ON THEN ALL THE GEARS HAVE THE CIRCLE AROUND ALL THE GEARS . FOR EXAMPLE IT LIKES LIKE I'M IN DRIVE, REVERSE, PARK AND NEUTRAL. WHEN I'M PARKED. THEN FROM THERE IF I' HAVE TO STOP OR YIELD FOR AND REASON IT'S SOMETIMES HESITANTE TO MOVE. VERY SCARY
TRAVELING ON I 95 . CAR ENGINE LIGHT CAME ON AND CAR SHIFTED INTO A GEAR THAT FELT NEUTRAL. I PUT THE HAZARD LIGHTS ON AND SLOWLY MOVED OVER. BASICALLY DOVE OFF EXIT IN NEUTRAL. ENGINE OFF AND RESTARTED. OK FOR A WHILE THEN HAPPENED AGAIN. GARAGE SAID THAT PART IS BACK ORDERED WHICH IS ALARMING TO ME. IS THIS A FREQUENT PROBLEM?
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY START, AN ABNORMAL ANTI-FREEZE ODOR WAS PRESENT INSIDE THE VEHICLE, AND THE SHIFTER WAS DIFFICULT TO OPERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY START, AN ABNORMAL ANTI-FREEZE ODOR WAS PRESENT INSIDE THE VEHICLE, AND THE SHIFTER WAS DIFFICULT TO OPERATE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 141,000.
SOON AFTER THE P41 IGNITION SWITCH RECALL, WHILE DRIVING 1 MILE, THE INSTRUMENT CLUSTER GAUGES STOPPED WORKING-SPEEDO, GAS, ETC , ALL WARNING LIGHTS ILLUMINATED . INFORMATION MESSAGES IN THE IC NOTED "SERVICE REQUIRED : AND TRANSMISSION -OVER THE TEMPERATURE ALLOWED U1403,U1411,U110E, U110F AND OTHERS ALL IMPLAUSIBLE SI…
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SOON AFTER THE P41 IGNITION SWITCH RECALL, WHILE DRIVING 1 MILE, THE INSTRUMENT CLUSTER GAUGES STOPPED WORKING-SPEEDO, GAS, ETC , ALL WARNING LIGHTS ILLUMINATED . INFORMATION MESSAGES IN THE IC NOTED "SERVICE REQUIRED : AND TRANSMISSION -OVER THE TEMPERATURE ALLOWED U1403,U1411,U110E, U110F AND OTHERS ALL IMPLAUSIBLE SIGNALS TO IC. WHILE DRIVING TRANSMISSION AN ROAD SPEED DECREASED IMMEDIATELY WHILE AT SPEED AND ENGINE AND TRANSMISSION TO NOT OPERATE IN A PREDICTABLY SAFE OPERATION. THESE ARE THE SYMPTOMS THAT THE RECALL WAS TO REPAIR. WHAT IS THE NEXT STEP?
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE MAKING A LEFT TURN, THE VEHICLE SUDDENLY BEGAN TO HESITATE, SHOOK, AND FAILED TO ACCELERATE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAIL…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE MAKING A LEFT TURN, THE VEHICLE SUDDENLY BEGAN TO HESITATE, SHOOK, AND FAILED TO ACCELERATE PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION SHIFT MECHANISM WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED APPROXIMATELY 1 1/2 YEARS LATER. THE CONTACTED INDICATED THAT THE TRANSMISSION SHIFT MECHANISM WAS REPLACED A SECOND TIME AND EVENTUALLY FAILED AGAIN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. UPDATED 10/18/16*LJ *TR
THE TRANS STRUGGLES TO SHIFT THROUGH EVERY GEAR AND WONT SHIFT PAST 3RD GEAR, SOMETIMES EVEN STALLING ME IN TRAFFIC. FEELS LIKE IT DOESN'T CATCH THE NEXT GEAR WHEN ACCELERATING. THERE HAVE BEEN TIMES WHEN I'VE BEEN STOPPED AT A LIGHT AT AN INTERSECTION AND WHEN I GO TO ACCELERATE, THE ENGINE WILL JUST REV AS IF IT'S IN NEUTRAL…
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THE TRANS STRUGGLES TO SHIFT THROUGH EVERY GEAR AND WONT SHIFT PAST 3RD GEAR, SOMETIMES EVEN STALLING ME IN TRAFFIC. FEELS LIKE IT DOESN'T CATCH THE NEXT GEAR WHEN ACCELERATING. THERE HAVE BEEN TIMES WHEN I'VE BEEN STOPPED AT A LIGHT AT AN INTERSECTION AND WHEN I GO TO ACCELERATE, THE ENGINE WILL JUST REV AS IF IT'S IN NEUTRAL, BUT IT'S NOT. THEREFORE, THE ACCELERATION IS VERY WEAK. WHEN SWITCHING FROM PARK TO DRIVE, IT EITHER DOESN'T FULLY CLICK INTO DRIVE OR IT SELECTS ALL GEARS (PRND) IN WHICH I THEN HAVE TO PARK THE CAR AND SHUT IT OFF, THEN RETRY A MINUTE LATER. I DON'T DRIVE THE VEHICLE AS A MANUAL SO THERE SHOULD BE NO REASON FOR IT TO STALL, BUT I'M PRETTY SURE THE ISSUE STEMS FROM THE MAIN COMPUTER IN THE SHIFTER MODULE. AT TIMES, IT SEEMS LIKE THE VEHICLE IS EXPECTING ME TO SHIFT IT FROM GEAR TO GEAR, THEN IT FINALLY CLICKS AND MOVES TO THE NEXT GEAR ON ITS OWN.
THE TRANSFER CASE ON MY VEHICLE (2007 JEEP SRT) WENT OUT. I TOOK TO TWO REPAIR SHOPS AND DEALER AND EVERY PLACE INDICATED THAT THIS HAS BEEN A LONG STANDING ISSUE WITH THESE VEHICLES. I THEN FILED A COMPLAINT WITH CHRYSLER AND THE CASE MANAGER INDICATED THAT MY COMPLAINT WOULD STAY INTERNAL AND COULD NOT ADVISE ME ON WHERE TO FI…
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THE TRANSFER CASE ON MY VEHICLE (2007 JEEP SRT) WENT OUT. I TOOK TO TWO REPAIR SHOPS AND DEALER AND EVERY PLACE INDICATED THAT THIS HAS BEEN A LONG STANDING ISSUE WITH THESE VEHICLES. I THEN FILED A COMPLAINT WITH CHRYSLER AND THE CASE MANAGER INDICATED THAT MY COMPLAINT WOULD STAY INTERNAL AND COULD NOT ADVISE ME ON WHERE TO FILE A COMPLAINT FOR A SAFETY OR MECHANICAL DEFECT. I THEN DID SOME RESEARCH AND IT APPEARS IT SHOULD GO THE NHTSA. WITH SUCH A COMMON DEFECT AND WITH SUCH A LARGE SCALE ISSUE (DEALERSHIP HAS PART FOR SALE FOR $4000-$6000 NOT INCLUDING LABOR) I DO FEEL THIS SHOULD BE CONSIDERED A RECALL.
TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE'S ACCELERATION SEIZED. THE CONTACT HAD TO SHIFT TO NEUTRAL THEN BACK TO DRIVE IN ORDER TO REGAIN ACCELERATION. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE EXPERIENCED THE SAME FAILURE APPROXIMATELY TEN TIMES. THE VEHI…
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TL* THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE'S ACCELERATION SEIZED. THE CONTACT HAD TO SHIFT TO NEUTRAL THEN BACK TO DRIVE IN ORDER TO REGAIN ACCELERATION. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE EXPERIENCED THE SAME FAILURE APPROXIMATELY TEN TIMES. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIFTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,200.
Official recalls
514V438000 · Electrical System:ignition:switch
Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
13V175000 · Electrical System; Power Train:transfer Case (4-WHEEL Drive)
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
07V434000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
07V415000 · Service Brakes, Hydraulic:foundation Components:disc:caliper
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
06V493000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.