IllustrationWHILE DRIVING 60 MPH DOWN BUSY ROAD THE ENGINE DIED, WHEN ACCELERATOR WAS PRESSED THERE WAS NO POWER, DASH WENT COMPLETELY DARK. PULLED TO THE SIDE OF THE ROAD AND THE VEHICLE WOULD NOT GO INTO PARK. AFTER SEVERAL TRIES IT COULD BE RESTARTED. THE SHIFT CONTROL MODULE HAS ALREADY BEEN REPLACED DUE TO PREVIOUS PROBLEMS. *TR
2007 Jeep Grand Cherokee
Owner reports · Recalls · Investigations
Similar to other model years
Owner complaints for the 2007 Jeep Grand Cherokee do not stand out strongly from the model-year median of 726.
About this comparison →How this year compares
Owner complaints by model year
Compare all Grand Cherokee years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
1030–25K
14325–50K
16350–75K
13375–100K
152100–150K
46150K+
740 reports with mileage · 368 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 658 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 196 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 169 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
31 crash reports11 fire reports15 injury reports
Power Train complaints
196 reportsTL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE GEAR WOULD SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ELECTRONIC SHIFT MODULE FAILED. THE PART NEEDED TO MAKE THE REPAIR WAS ON BACK ORDER. ON A SEPARATE OCCASION, WHILE DRIVING LESS THAN 60 MPH, THE VEHICL…
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TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE GEAR WOULD SHIFT INTO NEUTRAL. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE ELECTRONIC SHIFT MODULE FAILED. THE PART NEEDED TO MAKE THE REPAIR WAS ON BACK ORDER. ON A SEPARATE OCCASION, WHILE DRIVING LESS THAN 60 MPH, THE VEHICLE SHIFTED INTO NEUTRAL AGAIN WITHOUT THE ACTUAL GEAR SHIFTER BEING MOVED. THE CONTACT'S VEHICLE WAS REAR-ENDED BY ANOTHER VEHICLE, WHICH CAUSED MINOR DAMAGES TO HER VEHICLE. THERE WERE NO INJURIES. THE CURRENT AND FAILURE MILEAGES WERE LESS THAN 20,600.
TL*THE CONTACT OWNS A 2007 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE GEAR SHIFT CONTROL MODULE WAS NOT WORKING PROPERLY. THE GEAR SHIFT WOULD NOT SHIFT INTO GEAR AT ANY SPEED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 37,000.
I HAVE BEEN TO THE DEALER 3 TIMES FOR THIS ISSUE. FIRST IT WAS MY PRND LIGHTS WOULD ALL LIGHT UP AT THE SAME TIME AND MY ACCELERATION WOULD NOT WORK. THEN MY CHECK ENGINE LIGHT WOULD COME ON AND GO OFF AGAIN AFTER A FEW STARTS. NOW THE CHECK ENGINE LIGHT IS ON AND THE CODE IS U0404 WHICH I AM TOLD IS THE SHIFTER/ELECTRONIC CONTR…
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I HAVE BEEN TO THE DEALER 3 TIMES FOR THIS ISSUE. FIRST IT WAS MY PRND LIGHTS WOULD ALL LIGHT UP AT THE SAME TIME AND MY ACCELERATION WOULD NOT WORK. THEN MY CHECK ENGINE LIGHT WOULD COME ON AND GO OFF AGAIN AFTER A FEW STARTS. NOW THE CHECK ENGINE LIGHT IS ON AND THE CODE IS U0404 WHICH I AM TOLD IS THE SHIFTER/ELECTRONIC CONTROL MODULE. WHILE SEARCHING THIS I HAVE FOUND HUNDREDS OF OWNERS WITH THE SAME PROBLEM, ALL RIGHT AFTER THEIR WARRANTY RAN OUT. I WENT TO THE DEALER WHILE STILL UNDER WARRANTY AND IT WAS NOT FOUND NOW THAT I AM 900 MIL;ES PAST WARRANTY THEY KNOW WHAT IT IS. I FEEL IF THIS MANY OWNERS HAVE THE SAME PROBLEM IT SHOULD BE RECALLED. I COMPLETELY LOST ACCELERATION WHILE ON THE HIGHWAY TWICE AND WAS ALMOST REAR ENDED. *TR
THE TRANSMISSION IN MY 2007 JEEP GRAND CHEROKEE LAREDO STARTED CLUNKING LOUDLY WHEN I SHIFTED FROM REVERSE INTO DRIVE. THE SERVICE ENGINE LIGHT WILL COME ON AFTER THIS OCCURS. THE PROBLEM WAS INTERMITTENT, THEN, ONE DAY I WAS SITTING AT A RED LIGHT. WHEN IT TURNED GREEN, I STEPPED ON THE GAS PEDAL AND THE VEHICLE WOULD NOT MO…
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THE TRANSMISSION IN MY 2007 JEEP GRAND CHEROKEE LAREDO STARTED CLUNKING LOUDLY WHEN I SHIFTED FROM REVERSE INTO DRIVE. THE SERVICE ENGINE LIGHT WILL COME ON AFTER THIS OCCURS. THE PROBLEM WAS INTERMITTENT, THEN, ONE DAY I WAS SITTING AT A RED LIGHT. WHEN IT TURNED GREEN, I STEPPED ON THE GAS PEDAL AND THE VEHICLE WOULD NOT MOVE. IT ACTED AS IF WAS IN PARK. I SHIFTED IT TO PARK AND BACK INTO DRIVE SEVERAL TIMES AND SUDDENLY THE VEHICLE SLAMMED INTO GEAR LUNGED FORWARD INTO TRAFFIC. I REPORTED THIS PROBLEM TO MY DEALERSHIP (THE VEHICLE IS UNDER WARRANTY) WHO TOLD ME NO CODES REGISTERED IN RELATION TO THE SERVICE ENGINE LIGHT HAVING BEEN ON AND THAT THEY COULD NOT DUPLICATE THE PROBLEM. THEY RETURNED THE VEHICLE TO ME AND TWO DAYS LATER THE SAME TRANSMISSION CLUNKING BEGAN AND THE SERVICE ENGINE LIGHT CAME ON. I LEFT A RED LIGHT TODAY AND THE VEHICLE WOULD NOT SHIFT FROM FIRST GEAR INTO SECOND. FINALLY, IT SHIFTED, SLAMMING INTO GEAR, WITH A LOUD, HARD CLUNK THAT SHOT MY VEHICLE SEVERAL FEET AHEAD. I ALMOST LOST CONTROL OF THE VEHICLE AND WOULD HAVE HAD AN ACCIDENT IF A CAR HAD BEEN AHEAD OF ME. IT'S BACK AT THE DEALERSHIP WHO CLAIMS THERE'S NOTHING WRONG. THE CAR HAS ONLY 21,000 MILES ON IT. CLEARLY, THERE IS SOMETHING WRONG AND I FEAR FOR MY SAFETY AND CANNOT SIMPLY GO BUY ANOTHER VEHICLE. *TR
THE ENGINE STALLS WHILE AT LOW SPEEDS SHORTLY AFTER START-UP. NO ENGINE DIAGNOSTIC LIGHTS ARE PRESENT TO AID IN THE TROUBLESHOOTING. THE CAR HAS STALLED UNDER THE LOW SPEED CONDITIONS 5 TIMES SINCE PURCHASE. THE CAR CURRENTLY HAS 27,000 MILES. *TR
MY VEHICLE STALLS WITHOUT NOTICE LOSING POWER BUT NOT ACTUALLY SHUTTING OFF. AT OTHER TIMES IT ACTS LIKE IT IS HANGING IN 1ST GEAR. ON NUMEROUS OCCASIONS IT HAS NEARLY GOTTEN ME HIT BY ONCOMING TRAFFIC OR NEARLY REARENDED. I HAVE HAD IT CHECKED OUT 3 TIMES BY THE DEALER AND THEY SAY THEY ARE AWARE OF THE PROBLEM BUT NO RECALL HA…
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MY VEHICLE STALLS WITHOUT NOTICE LOSING POWER BUT NOT ACTUALLY SHUTTING OFF. AT OTHER TIMES IT ACTS LIKE IT IS HANGING IN 1ST GEAR. ON NUMEROUS OCCASIONS IT HAS NEARLY GOTTEN ME HIT BY ONCOMING TRAFFIC OR NEARLY REARENDED. I HAVE HAD IT CHECKED OUT 3 TIMES BY THE DEALER AND THEY SAY THEY ARE AWARE OF THE PROBLEM BUT NO RECALL HAS BEEN ISSUED BY CHRYLER TO FIX PROBLEM. I HAVE A 2007 JEEP GRAND CHEROKEE. *TR
THERE HAVE BEEN SEVERAL PEOPLE WITH THE 2007 WK CRD THAT HAVE REPORTED THAT THEIR VEHICLE HAS DIED ON THEM WHILE DRIVING. READING ABOUT THIS ON JEEP FORUM, I DISCOVERED THAT THERE IS A TSB RELATED TO A FAULTY CRANKSHAFT POSITION SENSOR ON WK JEEPS THAT WERE BUILT BEFORE JUNE 12TH, 2007. MY JEEP WAS BUILT IN APRIL, 2007. WHIL…
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THERE HAVE BEEN SEVERAL PEOPLE WITH THE 2007 WK CRD THAT HAVE REPORTED THAT THEIR VEHICLE HAS DIED ON THEM WHILE DRIVING. READING ABOUT THIS ON JEEP FORUM, I DISCOVERED THAT THERE IS A TSB RELATED TO A FAULTY CRANKSHAFT POSITION SENSOR ON WK JEEPS THAT WERE BUILT BEFORE JUNE 12TH, 2007. MY JEEP WAS BUILT IN APRIL, 2007. WHILE MY JEEP HAS NOT STALLED, IT IS MY WIFE'S VEHICLE AND SHE IS FREQUENTLY TRANSPORTING OUR TWO CHILDREN. THE TSB CALLS FOR CHECKING AND REPLACING THE SENSOR IF IT FAILS, BUT I DO NOT FIND THIS TO BE ACCEPTABLE. IF THE VEHICLE WERE TO JUST DIE WHILE THEY WERE GOING DOWN THE HIGHWAY IT COULD RESULT IN SERIOUS INJURIES TO MY WIFE AND KIDS. I BELIEVE THAT CHRYSLER SHOULD DO A RECALL TO REPLACE THIS SENSOR BEFORE ANYONE GETS HURT. *TR
DRIVELINE VIBRATION ON MY 2007 JEEP GRAND CHEROKEE AT HIGHWAY SPEEDS. *TR
I STARTED THE VEHICLE AND STARTED DRIVING WHEN THE VEHICLE WOULD NOT GO FASTER THAN 20MPH AND FELT LIKE STALLING OUT. ON THE DASHBOARD IT SHOW THAT THE VEHICLE WAS IN P,R,N,AND D ALL AT THE SAME TIME (CIRCLES AROUND THE LETTERS). I CALL A JEEP DEALERSHIP AND THEY TOLD ME IF THE ENGINE LIGHT DIDN'T COME ON THERE'S ON CODE, SO THE…
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I STARTED THE VEHICLE AND STARTED DRIVING WHEN THE VEHICLE WOULD NOT GO FASTER THAN 20MPH AND FELT LIKE STALLING OUT. ON THE DASHBOARD IT SHOW THAT THE VEHICLE WAS IN P,R,N,AND D ALL AT THE SAME TIME (CIRCLES AROUND THE LETTERS). I CALL A JEEP DEALERSHIP AND THEY TOLD ME IF THE ENGINE LIGHT DIDN'T COME ON THERE'S ON CODE, SO THEY CAN'T FIX IT. JEEP ALSO TOLD ME THEY NEVER HEARD OF THIS PROBLEM. *TR
Official recalls
514V438000 · Electrical System:ignition:switch
Jul 21, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, drivers should adjust their seat to allow clearance between the driver's knee and the ignition key, and remove all items from their key ring, leaving only the vehicle key. Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2007 Jeep Grand Cherokee vehicles manufactured February 11, 2004, to July 5, 2007, and 2006-2007 Jeep Commander vehicles manufactured January 31, 2005, to July 5, 2007. In the affected vehicles, the driver may accidentally hit the ignition key with their knee, unintentionally knocking the key out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the ignition key inadvertently moves into the OFF or ACCESSORY position, the engine will turn off, which will then depower various key safety systems including but not limited to air bags, power steering, and power braking. Loss of functionality of these systems may increase the risk of crash and/or increase the risk of injury in the event of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the ignition switch, free of charge. Chrysler sent interim notifications to owners in September 2014. The recall began on October 9, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P41.
13V175000 · Electrical System; Power Train:transfer Case (4-WHEEL Drive)
May 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence & remedy
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Additional source detail variants (2)
Electrical System
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
Power Train:transfer Case (4-WHEEL Drive)
Chrysler Group LLC (Chrysler) is recalling certain model year 2005-2010 Jeep Grand Cherokee vehicles manufactured February 11, 2004, through March 9, 2010; and 2006-2010 Jeep Commander vehicles manufactured January 31, 2005, through March 10, 2010. A transfer case electrical failure may result in an unintentional shifting of the transfer case into the neutral position.
Consequence: If the vehicle shifts into neutral, it may roll away increasing the risk of a crash or personal injury.
Remedy: Chrysler will notify owners, and dealers will reflash the final drive controller which governs the transfer case, with new software, free of charge. The recall began on August 15, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N23.
07V434000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Sep 14, 2007
ON CERTAIN SPORT UTILITY VEHICLES, THE SOFTWARE PROGRAMMED INTO THE ABS ELECTRONIC CONTROL MODULE MAY ALLOW A MOMENTARY DELAY IN BRAKING WHEN COASTING UP A HILL DURING CERTAIN CONDITIONS.
Consequence & remedy
Consequence: THIS COULD CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL MODULE WITH NEW SOFTWARE THAT PREVENTS THIS CONDITION FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
07V415000 · Service Brakes, Hydraulic:foundation Components:disc:caliper
Sep 12, 2007
ON CERTAIN SPORT UTILITY VEHICLES, FRONT BRAKE CALIPERS IN A CERTAIN LOT MAY HAVE BEEN MANUFACTURED FROM GRAY IRON INSTEAD OF DUCTILE IRON AS DESIGNED AND COULD FRACTURE WITHOUT WARNING.
Consequence & remedy
Consequence: THIS WOULD INCREASE THE VEHICLE'S STOPPING DISTANCE AND COULD CAUSE A CRASH.
Remedy: DEALERS WILL INSPECT THE FRONT BRAKE CALIPERS TO SEE IF THEY FALL INTO THIS LOT AND, IF SO, WILL REPLACE THEM FREE OF CHARGE. THE RECALL BEGAN ON OCTOBER 22, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
06V493000 · Service Brakes, Hydraulic:antilock/traction Control/electronic Limited Slip:control Unit/module
Dec 29, 2006
ON CERTAIN VEHICLES, THE ANTILOCK BRAKE SYSTEM (ABS) CONTROL MODULE SOFTWARE MAY CAUSE THE REAR BRAKES TO LOCK UP DURING CERTAIN BRAKING CONDITIONS.
Consequence & remedy
Consequence: THIS COULD RESULT IN A LOSS OF VEHICLE CONTROL AND CAUSE A CRASH WITHOUT WARNING.
Remedy: DEALERS WILL REPROGRAM THE ABS ELECTRONIC CONTROL UNIT. THE RECALL BEGAN ON FEBRUARY 19, 2007. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2PE14017 · Air Bag Non-deployment
Opened Jun 16, 2014 · Closed Dec 23, 2014
Status: closed (inferred from source dates) · Electrical System:ignition; Electrical System:ignition:module; Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Additional source detail variants (3)
Electrical System:ignition
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:module
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
Electrical System:ignition:switch
Chrysler is conducting a safety recall of approximately 643,618 model year 2006-2007 Jeep Commander and model year 2005-2007 Jeep Grand Cherokee vehicles to address the problem of ignition turning off while driving (see NHTSA recall 14V-438 for more information).According to Chrysler, these vehicles may experience an unintended change in ignition switch position while driving, which may result in loss of engine power, power steering, and braking assist, increasing the risk of a crash and disabling one or more of the vehicle's safety features including the frontal air bags.Most of the reported incidents occurred as a result of driver interaction with the ignition key.Based on the recall action taken by Chrysler, this Preliminary Evaluation is closed.Additionalinformation on this closing resume, and the investigation are in the PE14-017 public file available online at SaferCar.gov.The ODI reports cited above can be reviewed online at http://www-odi.nhtsa.dot.gov/owners/SearchNHTSAID under the following identification numbers: 10101116 10103300 10106060 10112589 10116788 10126986 10128093 10130780 10145501 10146213 10153018 10155291 10156396 10158165 10162933 10166746 10178559 10183305 10186545 10189530 10192237 10193106 10194092 10199552 10199986 10221500 10222283 10227253 10231011 10328609 10358324 10392364 10577532 10585326 10585976 10599142 10604990 10605091 10605209 10606494 10606610 10607043 10607614 10607785 10608196 10615565 10615671 10615761 10616124 10633266 10633313 10633724 10639371 10640010 10644827 10652526 10653000 10653382 10654009 10654139 10654809 10655095 10659448 10662220 10662703
AQ10001 · Fleet Vehicle Recall Completion Audit
Opened Nov 18, 2010 · Closed Dec 28, 2015
Status: closed (inferred from source dates) · Unknown Or Other
On November 18, 2010, NHTSA's Recall Management Division (RMD) opened an audit query (AQ10-001) to investigate recall remedy completion by rental car companies on safety recall campaigns.It was expected to provide the agency an indication of how completely and how quickly rental car fleets perform necessary recall-related remedies on the vehicles owned and then rented/leased for use on the roadways.RMD queried three (3) major motor vehicle manufacturers (Ford, Chrysler, and General Motors) and requested data regarding completion figures for fifteen (15) discreet safety recalls.Analysis of this data demonstrated that rental car recalls completion was neither complete nor consistent.The rental car companies representing the largest market share in the industry were then queried as to their respective policies for the rental, lease, and sale of vehicles with open recalls.The data and responses from the manufacturers and the rental car companies can be found in the document repository by accessing the ?Associated Documents link above.In December 2015, Congress enacted the Fixing America's Surface Transportation (FAST) Act.One section of the Act prohibits rental car companies from renting, leasing, or selling motor vehicles subject to open safety recalls.With the passage of the FAST Act and its prohibition, there is no continuing need for the agency to investigate rental car recall completions.Accordingly, this investigation is closed.The agency reserves the right to open any future investigations, including audits of individual recalls, or groups of recalls, or rental car companies, to examine more closely safety recalls performance and completion issues in this area.